Wrong name displays

R

rengewwj

Whenever a particular one of my email contacts sends me an emai, her name, in
the FROM column is that of a different email contact. But her email address
displays properly. In other words, if I have Jack Sprat, John Doe & Jill
Smith in my Contacts, and Jill sends me a message, my inbox shows a message
FROM Jack Sprat, but on the header it shows "Jack Sprat [[email protected]]".
What happened and how do I fix this? (This only happens with this one
contact.) I have looked in every field of Jill's contact card. No luck.
 
D

Diane Poremsky [MVP]

Are jack and Jill associated with each other - coworker, family member etc ?

Look at the message header - does it say 'Jill <[email protected]>' in the
From field or 'Jack <[email protected]>'

--
Diane Poremsky [MVP - Outlook]



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R

rengewwj

The two persons are related (relatives) but they do not share any common
names or even a common email service provider. In the FROM line it will say
Jack Sprat [[email protected]]

Diane Poremsky said:
Are jack and Jill associated with each other - coworker, family member etc ?

Look at the message header - does it say 'Jill <[email protected]>' in the
From field or 'Jack <[email protected]>'

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


rengewwj said:
Whenever a particular one of my email contacts sends me an emai, her name,
in
the FROM column is that of a different email contact. But her email
address
displays properly. In other words, if I have Jack Sprat, John Doe & Jill
Smith in my Contacts, and Jill sends me a message, my inbox shows a
message
FROM Jack Sprat, but on the header it shows "Jack Sprat
[[email protected]]".
What happened and how do I fix this? (This only happens with this one
contact.) I have looked in every field of Jill's contact card. No luck.
 

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