Wrong page size on new documents

[Chilscout]

Running Word 2007 on XP machine.

When I start a new document, Word sets it to the wrong size. For example, a
document set as A4 stes to a size of 27cm x 21cm. Similar things happen when
A3 is selected and even when a custome size is set to A4 dimensions.

When I open normal.dotm it works fine.

It is as if Word is opening a different template to when it opens first
time, when ctrl-N is used or when opening NEW>Blank Document from the Office
menu.

This is a recent phenomenon. but I cannot pin it down to being caused by one
particular event, I am afraid.

Short of reinstalling, which I don't really want to do as I would have to do
the entire Office suite and not just Word, does anyone have any
answers/thoughts?

 

[Suzanne S. Barnhill]

Are you seeing these dimensions as a Custom size on the Paper tab of Page
Setup, or are you judging from the ruler in Print Layout view? If the
latter, see http://sbarnhill.mvps.org/WordFAQs/WhiteSpace.htm

 

[Lene Fredborg]

I am not sure from your description but the problem could be that you have by
accident turned off the setting “Show white space between pages in Print
Layout†(Office button > Word Options > Display category). This happens if
you double-click the top edge of a page.

See:
http://sbarnhill.mvps.org/WordFAQs/WhiteSpace.htm

--
Regards
Lene Fredborg - Microsoft MVP (Word)
DocTools - Denmark
www.thedoctools.com
Document automation - add-ins, macros and templates for Microsoft Word

 

[Chilscout]

Lene & Suzanne

Many thanks. This did the trick. Not sure when/how I unchecked the box as I
hardly ever go to the options menu, but hey, you've solved my dilemma.

Dean

 

[Chilscout]

That's done the trick. Thanks Suzanne

Are you seeing these dimensions as a Custom size on the Paper tab of Page
Setup, or are you judging from the ruler in Print Layout view? If the
latter, see http://sbarnhill.mvps.org/WordFAQs/WhiteSpace.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

 

[Suzanne S. Barnhill]

Note that in Word 2003, an injudicious click in the right place at the wrong
time (or vice versa) will do it. This was corrected in Word 2007 so that a
double-click is required, making it far less likely to be done
inadvertently.