P
PierreC
I am battling to get my MS Access 2002 (Professional) to startup. Evertime I
try to run it, I get a dialog box with the following message:
"Please wait while windows configures Microsoft Office XP Professional"
"Gathering required information..."
with a progress bar that runs to full.
It seems to do this twice, after which nothing happens.
I have already tried to repair the installation. When that failed, I
uninstalled Office XP entirely, rebooted and reinstalled. I still get the
same problem.
The other programs (Word, Excel, etc.) works fine.
My operating system is Microsoft Windows XP Home Edition version 2002
Service Pack 2
Any advice will be appreciated.
Some ideas:
- Is it possible to start Access in safe mode to try and fix the problem? If
so how?
- are there any log files I can check out?
Thank you in anticipation.
Regards
Pierre
try to run it, I get a dialog box with the following message:
"Please wait while windows configures Microsoft Office XP Professional"
"Gathering required information..."
with a progress bar that runs to full.
It seems to do this twice, after which nothing happens.
I have already tried to repair the installation. When that failed, I
uninstalled Office XP entirely, rebooted and reinstalled. I still get the
same problem.
The other programs (Word, Excel, etc.) works fine.
My operating system is Microsoft Windows XP Home Edition version 2002
Service Pack 2
Any advice will be appreciated.
Some ideas:
- Is it possible to start Access in safe mode to try and fix the problem? If
so how?
- are there any log files I can check out?
Thank you in anticipation.
Regards
Pierre