"You cannot install Office 2008 12.1.1 Update on this volume"

[etcstgo]

Office 2008 12.1.0, Tiger

"You cannot install Office 2008 12.1.1 Update on this volume. A
version of the software required to install this update was not found
on this volume."

Isn't that special?

Patricio Mason
Santiago, Chile

 

[John McGhie]

Awwww shaddappp....

They've done it again {sob!}

Same fix: put the installation back to standard and it will work...

Cheers

Office 2008 12.1.0, Tiger

"You cannot install Office 2008 12.1.1 Update on this volume. A
version of the software required to install this update was not found
on this volume."

Isn't that special?

Patricio Mason
Santiago, Chile

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]

 

[Prasm]

I found the reason and the terrible fix: You have "Tampered" with Office. Your tampering is to install Messenger 7.
You have to start from scratch: Remove the Office Folder in Applications. Restart. Reinstall from the DVD. Restart. Start Word. Update to 12.1.0 using Microsoft update. Restart. Start Word. Update to 12.1.1. - And I would not recommend to install Messenger 7 again.

 

[etcstgo]

I found the reason and the terrible fix: You have "Tampered" with Office.Your tampering is to install Messenger 7.
You have to start from scratch: Remove the Office Folder in Applications.Restart. Reinstall from the DVD. Restart. Start Word. Update to 12.1.0 using Microsoft update. Restart. Start Word. Update to 12.1.1. - And I would not recommend to install Messenger 7 again.

Indeed, I do have Messenger 7 installed. I'll try your suggestions and
see what happens.

Now, why that should be interpreted to be a "non-standard"
installation is completely beyond me.

Patricio Mason
Santiago, Chile

 

[John McGhie]

I think I feel an AOL moment coming on -- <AOL> Me Too! </AOL> -- there it
goes

Sadly, it's not completely beyond ME -- it's lazy damn coding

The Installer is looking for a list of the target files it is interested in:
some are shared libraries, others are the application executables.

If it finds any that are not the expected versions, it barfs and gives up at
that stage. What I believe it should do is simply prepare a list of "Update
Targets" and leave the newer versions off that list.

I think it's sloppy design/coding.

I am afraid coding standards seem to have slipped a bit since Bill G was in
charge

Cheers

Indeed, I do have Messenger 7 installed. I'll try your suggestions and
see what happens.

Now, why that should be interpreted to be a "non-standard"
installation is completely beyond me.

Patricio Mason
Santiago, Chile

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]

 

[Charles]

I found the reason and the terrible fix: You have "Tampered" with Office.
Your tampering is to install Messenger 7.

I get the same error message but the only Messengers I have are
Microsoft Messenger 6.0.3 (Office 2008) and 4.0.0 (Office 2004). I am
running 10.5.3 on a MacBook Pro Core 2 Duo 2.33 GHz.

As far as I can remember I haven't made any special changes to Office
(either 2008 or 2004). Anything else that could be considered
"tampering?"

Charles

 

[Charles]

I get the same error message but the only Messengers I have are
Microsoft Messenger 6.0.3 (Office 2008) and 4.0.0 (Office 2004). I am
running 10.5.3 on a MacBook Pro Core 2 Duo 2.33 GHz.

As far as I can remember I haven't made any special changes to Office
(either 2008 or 2004). Anything else that could be considered
"tampering?"

Perhaps needless to say in this context, but I meant to add that I am
running Office 12.1.0.

Charles

 

[John McGhie]

Hi Charles:

The installer is totally anally-retentive

Any change at all will stuff it up.

I believe that Office MUST be on the boot partition, and there should be no
other bootable partitions mounted.

Cheers

Perhaps needless to say in this context, but I meant to add that I am
running Office 12.1.0.

Charles

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]

 

[Phillip Jones]

I don't know if this will throw a monkey wrench (left or right handed)
into your theory or not.

I just go through last night installing 12.1.1 on the Office 2008 I have
loaded on my firewire hard drive, on my G4-500.

Counting it which naturally has X.4.11 installed the two internal
drives, one with OSX.3.9 and one with OS9 are systems bootable

I had not trouble installing on it and on my PowerBook 17" which I had
installed on first.

I even downloaded bwo: the PowerBook using FF3 from Mactopia site.

Then after I updated with out a hitch on the PB17" I copied the dmg file
to a 2 GB USB memory stick. Plugged into my G4500 after switching to
Firewire Driver copied to the Firewire Drive then opened.

The only thing I saw different the software polled all the drives to see
which had at least X.4.11 and office 2008 took about 3 minutes to do.
once it determined which drive I clicked Okay to go on and the install
was smooth as clockwork.

Hi Charles:

The installer is totally anally-retentive

Any change at all will stuff it up.

I believe that Office MUST be on the boot partition, and there should be no
other bootable partitions mounted.

Cheers

--
------------------------------------------------------------------------
Phillip M. Jones, CET |LIFE MEMBER: VPEA ETA-I, NESDA, ISCET, Sterling
616 Liberty Street |Who's Who. PHONE:276-632-5045, FAX:276-632-0868
Martinsville Va 24112 |[email protected], ICQ11269732, AIM pjonescet
------------------------------------------------------------------------

If it's "fixed", don't "break it"!

mailto[email protected]

<http://www.kimbanet.com/~pjones/default.htm>
<http://www.kimbanet.com/~pjones/90th_Birthday/index.htm>
<http://www.kimbanet.com/~pjones/Fulcher/default.html>
<http://www.kimbanet.com/~pjones/Harris/default.htm>
<http://www.kimbanet.com/~pjones/Jones/default.htm>

<http://www.vpea.org>

 

[Charles]

The installer is totally anally-retentive

Any change at all will stuff it up.

Thinking it over, I now remember that I have used Macaroni to remove
language-specific files, so this may have been the culprit.

After removing and reinstalling 2008 and updating to 12.1.0, 12.1.1
installed with no problem. Now I can open Word files again by
double-clicking them instead of having to resort to the tedious
File>Open.

If I continue to remove language-specific files, I wonder if future
Office updates will also require starting over again?

Charles

 

[Charles]

The installer is totally anally-retentive

Any change at all will stuff it up.

By the way, interestingly, I just used the 11.5.0 updater on my 2004
installation (Word 11.4.2) and didn't have any problem at all.

I can't recall any longer if double-clicking to open Word docs wasn't
working with that version also, but it is now.

Charles

 

[Phillip Jones]

Let's see if I can make the below more readable. I reread two times
before posting :-( items in bold have been changed or added.

I don't know if this will throw a monkey wrench (left or right
handed) into your theory or not.

I just *got* through last night installing 12.1.1 on the Office 2008
I have loaded on my firewire hard drive, on my G4-500.

Counting it which naturally has X.4.11 installed, the two internal
drives, one with OSX.3.9 and one with OS9 are systems bootable. *it
took a while before it found proper drive to install on*.

I had *no* trouble installing on it, and on my PowerBook 17" which I
had installed on first.

I even downloaded to: the PowerBook using FF3 from Mactopia site, *first*.

Then after I updated with out a hitch on the PB17"*;* I copied the dmg
file to a 2 GB USB memory stick. Plugged into my G4500 after
switching to Firewire *Drive**,* copied to the Firewire Drive then
opened.

The only thing I saw different the software polled all the drives to
see which had at least X.4.11 and office 2008 took about 3 minutes to
do. Once it determined which drive I clicked Okay to go on and the
install was smooth as clockwork.

--
------------------------------------------------------------------------
Phillip M. Jones, CET |LIFE MEMBER: VPEA ETA-I, NESDA, ISCET, Sterling
616 Liberty Street |Who's Who. PHONE:276-632-5045, FAX:276-632-0868
Martinsville Va 24112 |[email protected], ICQ11269732, AIM pjonescet
------------------------------------------------------------------------

If it's "fixed", don't "break it"!

mailto[email protected]

<http://www.kimbanet.com/~pjones/default.htm>
<http://www.kimbanet.com/~pjones/90th_Birthday/index.htm>
<http://www.kimbanet.com/~pjones/Fulcher/default.html>
<http://www.kimbanet.com/~pjones/Harris/default.htm>
<http://www.kimbanet.com/~pjones/Jones/default.htm>

<http://www.vpea.org>

 

[Yara]

I too have been receiving "You cannot install Office 2008 12.1.1 Update on this volume". If I uninstall office 2008 on my mac, does that mean I will lose files, and settings I already have on my enterage? I am new to macs and it took me such a long time to figure it out and customize it. Do I have no other option but to reinstall the office 2008, and then try and add the 12.1.1 updates?

 

[CyberTaz]

Hi Yara -

See the information here that addresses the issue:

http://www.entourage.mvps.org/install/index.html

HTH |:>)
Bob Jones
[MVP] Office:Mac

 

[John McGhie]

Hi Charles:

Yes, they will.

The installation mechanism may be fixed for Office 14, but don't count on
it.

In the meantime, it seems to be important not to fiddle with the files in
Office 2008 if you want a happy life

Cheers

Thinking it over, I now remember that I have used Macaroni to remove
language-specific files, so this may have been the culprit.

After removing and reinstalling 2008 and updating to 12.1.0, 12.1.1
installed with no problem. Now I can open Word files again by
double-clicking them instead of having to resort to the tedious
File>Open.

If I continue to remove language-specific files, I wonder if future
Office updates will also require starting over again?

Charles

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]

 

[John McGhie]

Hi Charles:

Yes, Office 2004 uses a different Installer program. You can customise that
one.

Cheers

By the way, interestingly, I just used the 11.5.0 updater on my 2004
installation (Word 11.4.2) and didn't have any problem at all.

I can't recall any longer if double-clicking to open Word docs wasn't
working with that version also, but it is now.

Charles

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]