F
Floydiane
I have a laptop that cratered one me.. Windows XP.....I had to do a system
restore from the beginning. Lost a lot but no biggie.
Had Office 97 full version on it and then had the 2003 Office Upgrade. Had
no problems before it crashed.
Got everything fixed on the laptop. Got all the windows updated and went to
upload the Office again and had problems right off the bat with 97. Couldnt
find my default folders. Figured I had a Registry problem. Deleted 97 and
then Went into Registry and renamed all the folders in Office to OLD. This
allowed me to Load 97 again and then the 2003 upgrade.
When I started 2003 I got an error
"An error occured in the folder shortcuts file .fav Outlook will recreate
the defualt folder shortcuts. "
And I could do nothing. Kept getting the error.
At this point I went to Control panel and deleted the program and then went
to regedit again renamed everything and then loaded it all back up again.
During the 2003 profiles being set up. Put in Pop3, SMTP strings passwords
and emails address. In Tools, emails accounts. I did the test. Everything
checks out. It sends and receives. I went to my hotmail to verify it is being
sent and it work.
I go to start a new email.... As soon as I hit the Send/recieve button in
the tool bar I get the error
"You dont have permission to perform this operation. "
However it DOES send the email... I just can not receive emails.
I saw in other posts to change the outlook .SRS files.
I did a search on my c drive of all files. hidden as well. I dont see any. I
went to Documents and settings/Administrator/Application
data/Microsfot/office/outlook and tried to see if the files were in the
outlook folder. I can not open the folder and when I hover it says the folder
is empty.l. I get the error that "Outlook is not accessible. Access denied."
I did go to the Documents and setting and make sure the READ ONLY was NOT
checked.
Yet still having the problem. Can not receive mail and the errors.
Any help would be greatly appreciated.
restore from the beginning. Lost a lot but no biggie.
Had Office 97 full version on it and then had the 2003 Office Upgrade. Had
no problems before it crashed.
Got everything fixed on the laptop. Got all the windows updated and went to
upload the Office again and had problems right off the bat with 97. Couldnt
find my default folders. Figured I had a Registry problem. Deleted 97 and
then Went into Registry and renamed all the folders in Office to OLD. This
allowed me to Load 97 again and then the 2003 upgrade.
When I started 2003 I got an error
"An error occured in the folder shortcuts file .fav Outlook will recreate
the defualt folder shortcuts. "
And I could do nothing. Kept getting the error.
At this point I went to Control panel and deleted the program and then went
to regedit again renamed everything and then loaded it all back up again.
During the 2003 profiles being set up. Put in Pop3, SMTP strings passwords
and emails address. In Tools, emails accounts. I did the test. Everything
checks out. It sends and receives. I went to my hotmail to verify it is being
sent and it work.
I go to start a new email.... As soon as I hit the Send/recieve button in
the tool bar I get the error
"You dont have permission to perform this operation. "
However it DOES send the email... I just can not receive emails.
I saw in other posts to change the outlook .SRS files.
I did a search on my c drive of all files. hidden as well. I dont see any. I
went to Documents and settings/Administrator/Application
data/Microsfot/office/outlook and tried to see if the files were in the
outlook folder. I can not open the folder and when I hover it says the folder
is empty.l. I get the error that "Outlook is not accessible. Access denied."
I did go to the Documents and setting and make sure the READ ONLY was NOT
checked.
Yet still having the problem. Can not receive mail and the errors.
Any help would be greatly appreciated.