Your autocorrect-file \MSO1043.acl could not be saved

[Danny]

Hello all,

We are using MS Office 2007 Pro in our network for over a year now. Last
week something strange starts happening. Newly created users (both on fresh
installed and "old" installed pc's) don't get the c:\Documents and
Settings\username\Application Data\Microsoft\Office folder anymore. When
creating a new profile (at first login and first start word) this folder is
not created anymore. As a result the autocorrect-file is automatically
created in the users home folder (my documents is redirected to users network
share home folder).

When both Word documents and Outlook email is opened, than the error message
comes:

Your autocorrect-file \MSO1043.acl could not be saved
The file may be read-only, or you may not have permission to modify the file.

Is this because files on h-drive could not be accessed by two applications
at the same time (file lock?)

Why is it that this default folder is not created anymore?

Word 2007 is fully patched (SP1 + all patches up and until september 2008).
I think it is caused by one of the last patches, since this problem was not
there before.

Any suggestions are very very welcome.

Thanks in advance,

Danny

 

[Danny]

I found out that is was not an autocorrect problem. The problem was that when
a new profile is created that the Application Data\Microsoft\Office folder
was not created anymore. Instead there was a 2kb large file called "office"
in the Application Data\Microsoft\ folder.

When I manually deleted the file "Office" and when I manually created a new
folder named "Office", than all Office applications could write their files
to that folder again.

Why is it that mij pc's don't create the Office folder anymore in the
Application Data\Microsoft\ folder, when building a new user profile. This
has worked normally before? Which application creates the "office" file?

PS on our termimal 2003 server there is no problem. Might it be an xp only
problem?

thanks in advance,

Danny