Your mailbox is over its size limit

A

Adam

Hi all, Could someone please help as this is driving me mad.

I keep getting this email everyday, but what i don't understand is that i
have copied over all the inbox emails alongside sent items and moved them to
a personal folders file which is on saved on my desktop. so my email size
should be 0 but for some reason i still get this message everyday and another
thing it has gone over the size limit.

Your mailbox has exceeded one or more size limits set by your administrator.
Your mailbox size is 57885 KB.
Mailbox size limits:
You will receive a warning when your mailbox reaches 40000 KB.
You cannot send mail when your mailbox reaches 50000 KB.You may not
be able to send or receive new mail until you reduce your mailbox size.
To make more space available, delete any items that you are no longer using
or move them to your personal folder file (.pst).
Items in all of your mailbox folders including the Deleted Items and Sent
Items folders count against your size limit.
You must empty the Deleted Items folder after deleting items or the space
will not be freed.
See client Help for more information.

Any help would be appreciated, i am using pop3 not hotmail.
 
J

Judy Gleeson \(MVP Outlook\)

G'day Adam

First up you need to find out what is in your mailbox. Right click the
Mailbox (at the very top of the folder list). Properties | Folder size.
Take a look at which folders in the Mailbox are large.

You can have an empty Inbox, empty Sent items and STILL have an oversize
Mailbox as all folders in the Mailbox count (Calendar, Tasks etc.)

Make sub-folders in the Personal Folder to file stuff. eg Make a Tasks
folder to file completed Tasks. Make sure you set it to Folder Contains
Task Items when you make it.

You can also look at each folder in a table view, show the Size column and
find the few humungous items that are problematic.

Come back if you need more guidance.

Judy Gleeson
MVP Outlook
Trainer and Consultant

read my articles here: www.judygleeson.com
Canberra, Australia

how to post questions: http://support.microsoft.com/?id=555375
 
A

Adam

Hi Judy,

Firstly many thanks for your reply,

Secondly what do you mean by:

Make a Tasks folder to file completed Tasks. Make sure you set it to Folder
Contains Task Items when you make it.


And also how could i do this:

You can also look at each folder in a table view, show the Size column and
find the few humungous items that are problematic.

Look forward to your response.
 
A

Adam

Hi Again,

This is what i see when i do right click and click properites and folder size.

Local Data
Folder Name Personal Folders
Size (without subfolders) 5539kb
Total Size (Including Subfolders) 15876kb
Size Total Size
Calendar 201kb 201kb
Contacts 616kb 616kb
Deleted Items 0kb 0kb
Drafts 3786kb 3786kb
Inbox 821kb 853kb
Journal 43kb 43kb
Junk Email 315kb 315kb
Notes 3kb 3kb
Outbox 0kb 0kb
Sent Items 458kb 458kb
Tasks 3kb 3kb

What i don't understand is that the total size is 15876 which is next to
nothing, so why is the limit 40000kb. Also how do i increase this size? I
only have something like 20 emails in my inbox at anyone time. Also my PST
file is like 38,000kb, and surely it is capable of going up to 2GB.

Speak to you soon.

I Appreciate any suggestions.
 
J

Judy Gleeson \(MVP Outlook\)

1. "Make sub-folders in the Personal Folder to file stuff. eg Make a Tasks
folder to file completed Tasks. Make sure you set it to Folder Contains
Task Items when you make it."

You make subfolders by right clicking on the folder youi want it under. New
folder. In the window, set it to say Folder contains Task Items.


2. "You can also look at each folder in a table view, show the Size column
and
find the few humungous items that are problematic."

On the Advanced Toolbar you'll see the Current View window. It will for
example in Tasks say "simple list". In Calendar it usually shows
"day/week/month". If you change in the Calendar to By Category, you'll have
a "table" view. To the right of the Current View window are the BEST 2
buttons in Outlook. Use the Field Chooser to grab the size field and show it
in your Calendar. Now sort by Size and find the huge calendar items.

Judy Gleeson
MVP Outlook
Trainer and Consultant

read my articles here: www.judygleeson.com
Canberra, Australia

how to post questions: http://support.microsoft.com/?id=555375
 
B

Brian Tillman

Adam said:
could you tell me How this is done?
Click to expand...

It's right there on the same screen as the Local Data tab. You are looking
at your mailbox properties, correct?
 
A

Adam

Hi,

Do you have an alternative email address so i can forward you print shots of
all the info you need. this would be much useful and also a lot quicker as
this is really annoying me know.

Thanks once again.
 
B

Brian Tillman

Adam said:
Do you have an alternative email address so i can forward you print
shots of all the info you need. this would be much useful and also a
lot quicker as this is really annoying me know.
Click to expand...

Put your screen shots on one of the many free image-hosting web sites and
post the URLs to the images here.
 
J

Judy Gleeson \(MVP Outlook\)

Adam you sent screen shots on the Personal Folder size. That is NOT the
Mailbox and not what causes the Mailbox full message.

I suggested days ago: "First up you need to find out what is in your
mailbox. Right click the
Mailbox (at the very top of the folder list). Properties | Folder size.
Take a look at which folders in the Mailbox are large."

You have done these steps for the Personal Folders and that's irrelevant.
Your personal folders are where you should file for long term storage. Do
it to your Mailbox. Your Mailbox is what the IT dept. want you to keep lean
and it has a limit to its size


Judy Gleeson
MVP Outlook
Trainer and Consultant

read my articles here: www.judygleeson.com
Canberra, Australia

how to post questions: http://support.microsoft.com/?id=555375
 
G

Ger M

Login using Webmail (OWA)
you may see the "outbox" has a number of items in it that where not visible when using outlook 2007.
Delete these by pressing shift delete.
 
G

Goobus

Do you really think the OP is coming back to read your reply to their
post made in 2007? What goes through your EggHeader's mind?
 

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