R
Richard
For several workspaces that I am a member of, Groove is failing to display
the Files tab of the workspaces.
I am fairly confident that during the original synchronization, the files
were downloaded - it took a heck of a time to download - but the tab is not
available.
I am also getting messages about user mapped locations for other workspaces
during the initial sync.
I formatted my computer just a day ago, so I am redownloading all my
workspaces, hence why I'm getting a lot of errors. However, these issues were
present before the format, and I had hoped the format would solve them.
Courses of action I've tried, include:
- using the Groove clean application.
- deleting the account from the computer in question and re-using a fresh
backup (from a second machine that is working fine).
- formatting the computer and reinstalling everything.
I have a second machine which doesn't seem to have any issues. The machine I
am having issues with is: Vista 64bit Ultimate, Office Ultimate 2007.
However, I have had complaints from a colleage who is experiencing similar
issues with an XP 32bit machine and Office Ultimate. I should also say that I
did eventually get a work around for this problem, by creating a temporary
account using my other machine to add this account to the workspace, download
the workspace and then redownload it using the "faulty" account, but this is
an unacceptable solution.
I am looking for absolutely any guidance/thoughts/solutions to this problem,
and what could be causing it.
Before you ask the workspaces are not over the 2GB "limit".
Many thanks in advance,
Richard.
the Files tab of the workspaces.
I am fairly confident that during the original synchronization, the files
were downloaded - it took a heck of a time to download - but the tab is not
available.
I am also getting messages about user mapped locations for other workspaces
during the initial sync.
I formatted my computer just a day ago, so I am redownloading all my
workspaces, hence why I'm getting a lot of errors. However, these issues were
present before the format, and I had hoped the format would solve them.
Courses of action I've tried, include:
- using the Groove clean application.
- deleting the account from the computer in question and re-using a fresh
backup (from a second machine that is working fine).
- formatting the computer and reinstalling everything.
I have a second machine which doesn't seem to have any issues. The machine I
am having issues with is: Vista 64bit Ultimate, Office Ultimate 2007.
However, I have had complaints from a colleage who is experiencing similar
issues with an XP 32bit machine and Office Ultimate. I should also say that I
did eventually get a work around for this problem, by creating a temporary
account using my other machine to add this account to the workspace, download
the workspace and then redownload it using the "faulty" account, but this is
an unacceptable solution.
I am looking for absolutely any guidance/thoughts/solutions to this problem,
and what could be causing it.
Before you ask the workspaces are not over the 2GB "limit".
Many thanks in advance,
Richard.