Address Book Empty

B

Brian Tillman

The only thing I would add is that after connecting to the "old" pst
(fortunately called Kathy) and
establishing it as default for mail I was initially unable to disconnect
the "new" pst (called, Personal
Folder) but in desperation I archived it and then was able to both
disconnect it and the archive.pst.
(and then I deleted them from the PC)

Did you stop and restart Outlook before trying to disconnect the old PST?
That should have allowed it.
 

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