Blue Screen error and system hang after installing Office 12

[Christopher Fisher]

I am experiencing much the same problems. The login time from actual
username/password to the desktop without any hourglasses is well over five
minutes now. Just from the login to the desktop is about 2 to 3 minutes. I
have uninstalled Office 2007 (I had no previous versions of office on this
machine) and the problem remains.

In the Application event log, I have the following errors logged:

Event ID: 3102
Source: Windows Search Service
Category: Gatherer

Description:

The per-user filter pool for session 0 could not be added.

Details:
The operation being requested was not performed because the
user has not logged on to the network. The specified service does not exist.

I was in the process of logging onto our domain when this error occured. It
appears the installation of Office 2007 has caused a failure of the Windows
Search function. At this point the machine is useless and I may have to
reimage it.

In addition, while the product was installed, I found several Microsoft
Office 12 errors beginning with an Application Hang with the following
information:

Event ID: 1001
Source: Application Hang
Categor: None

Description:

Fault bucket 127043675.


When I look back through the event log history, neither of these events are
logged prior to the Office installation. I am running a 3ghz Intel laptop.
It has 512mb of ram, 40gb harddrive with over 20gb free, 800mhz front side
bus. The os is XP Pro SP 2 with all current updates. We also are running
Symantec Antivirus Corporate version 9.

As a side note, I also have noted once since the install 31 consecutive .NET
Runtime Optimization Service Notifications which look like they occure during
the reboot after the install. I am not sure whether it was during shutdown
or bootup.

Any ideas?

 

[Christopher Fisher]

I am experiencing much the same problems. The login time from actual
username/password to the desktop without any hourglasses is well over five
minutes now. Just from the login to the desktop is about 2 to 3 minutes. I
have uninstalled Office 2007 (I had no previous versions of office on this
machine) and the problem remains.

In the Application event log, I have the following errors logged:

Event ID: 3102
Source: Windows Search Service
Category: Gatherer

Description:

The per-user filter pool for session 0 could not be added.

Details:
The operation being requested was not performed because the
user has not logged on to the network. The specified service does not exist.

I was in the process of logging onto our domain when this error occured. It
appears the installation of Office 2007 has caused a failure of the Windows
Search function. At this point the machine is useless and I may have to
reimage it.

In addition, while the product was installed, I found several Microsoft
Office 12 errors beginning with an Application Hang with the following
information:

Event ID: 1001
Source: Application Hang
Categor: None

Description:

Fault bucket 127043675.


When I look back through the event log history, neither of these events are
logged prior to the Office installation. I am running a 3ghz Intel laptop.
It has 512mb of ram, 40gb harddrive with over 20gb free, 800mhz front side
bus. The os is XP Pro SP 2 with all current updates. We also are running
Symantec Antivirus Corporate version 9.

As a side note, I also have noted once since the install 31 consecutive .NET
Runtime Optimization Service Notifications which look like they occure during
the reboot after the install. I am not sure whether it was during shutdown
or bootup.

Any ideas?

 

[Christopher Fisher]

I am experiencing much the same problems. The login time from actual
username/password to the desktop without any hourglasses is well over five
minutes now. Just from the login to the desktop is about 2 to 3 minutes. I
have uninstalled Office 2007 (I had no previous versions of office on this
machine) and the problem remains.

In the Application event log, I have the following errors logged:

Event ID: 3102
Source: Windows Search Service
Category: Gatherer

Description:

The per-user filter pool for session 0 could not be added.

Details:
The operation being requested was not performed because the
user has not logged on to the network. The specified service does not exist.

I was in the process of logging onto our domain when this error occured. It
appears the installation of Office 2007 has caused a failure of the Windows
Search function. At this point the machine is useless and I may have to
reimage it.

In addition, while the product was installed, I found several Microsoft
Office 12 errors beginning with an Application Hang with the following
information:

Event ID: 1001
Source: Application Hang
Categor: None

Description:

Fault bucket 127043675.


When I look back through the event log history, neither of these events are
logged prior to the Office installation. I am running a 3ghz Intel laptop.
It has 512mb of ram, 40gb harddrive with over 20gb free, 800mhz front side
bus. The os is XP Pro SP 2 with all current updates. We also are running
Symantec Antivirus Corporate version 9.

As a side note, I also have noted once since the install 31 consecutive .NET
Runtime Optimization Service Notifications which look like they occure during
the reboot after the install. I am not sure whether it was during shutdown
or bootup.

Any ideas?

 

[Christopher Fisher]

I am experiencing much the same problems. The login time from actual
username/password to the desktop without any hourglasses is well over five
minutes now. Just from the login to the desktop is about 2 to 3 minutes. I
have uninstalled Office 2007 (I had no previous versions of office on this
machine) and the problem remains.

In the Application event log, I have the following errors logged:

Event ID: 3102
Source: Windows Search Service
Category: Gatherer

Description:

The per-user filter pool for session 0 could not be added.

Details:
The operation being requested was not performed because the
user has not logged on to the network. The specified service does not exist.

I was in the process of logging onto our domain when this error occured. It
appears the installation of Office 2007 has caused a failure of the Windows
Search function. At this point the machine is useless and I may have to
reimage it.

In addition, while the product was installed, I found several Microsoft
Office 12 errors beginning with an Application Hang with the following
information:

Event ID: 1001
Source: Application Hang
Categor: None

Description:

Fault bucket 127043675.


When I look back through the event log history, neither of these events are
logged prior to the Office installation. I am running a 3ghz Intel laptop.
It has 512mb of ram, 40gb harddrive with over 20gb free, 800mhz front side
bus. The os is XP Pro SP 2 with all current updates. We also are running
Symantec Antivirus Corporate version 9.

As a side note, I also have noted once since the install 31 consecutive .NET
Runtime Optimization Service Notifications which look like they occure during
the reboot after the install. I am not sure whether it was during shutdown
or bootup.

Any ideas?

 

[Christopher Fisher]

I am experiencing much the same problems. The login time from actual
username/password to the desktop without any hourglasses is well over five
minutes now. Just from the login to the desktop is about 2 to 3 minutes. I
have uninstalled Office 2007 (I had no previous versions of office on this
machine) and the problem remains.

In the Application event log, I have the following errors logged:

Event ID: 3102
Source: Windows Search Service
Category: Gatherer

Description:

The per-user filter pool for session 0 could not be added.

Details:
The operation being requested was not performed because the
user has not logged on to the network. The specified service does not exist.

I was in the process of logging onto our domain when this error occured. It
appears the installation of Office 2007 has caused a failure of the Windows
Search function. At this point the machine is useless and I may have to
reimage it.

In addition, while the product was installed, I found several Microsoft
Office 12 errors beginning with an Application Hang with the following
information:

Event ID: 1001
Source: Application Hang
Categor: None

Description:

Fault bucket 127043675.


When I look back through the event log history, neither of these events are
logged prior to the Office installation. I am running a 3ghz Intel laptop.
It has 512mb of ram, 40gb harddrive with over 20gb free, 800mhz front side
bus. The os is XP Pro SP 2 with all current updates. We also are running
Symantec Antivirus Corporate version 9.

As a side note, I also have noted once since the install 31 consecutive .NET
Runtime Optimization Service Notifications which look like they occure during
the reboot after the install. I am not sure whether it was during shutdown
or bootup.

Any ideas?

 

[Christopher Fisher]

In addition, I found this event after the Application Hang:

Event ID: 5000
Source: Microsoft Office 12

Description:

The description for Event ID (5000) in source (Microsoft Office 12) cannot
be found.........part of the event: office12asserttimer, p1ml, 12.0.4017.0,
5, 280, NIL, NIL, NIL, NIL, NIL, NIL

I don't know if this will add anything to the troubleshooting process, but
it can't hurt.

 

[Christopher Fisher]

In addition, I found this event after the Application Hang:

Event ID: 5000
Source: Microsoft Office 12

Description:

The description for Event ID (5000) in source (Microsoft Office 12) cannot
be found.........part of the event: office12asserttimer, p1ml, 12.0.4017.0,
5, 280, NIL, NIL, NIL, NIL, NIL, NIL

I don't know if this will add anything to the troubleshooting process, but
it can't hurt.

 

[Christopher Fisher]

In addition, I found this event after the Application Hang:

Event ID: 5000
Source: Microsoft Office 12

Description:

The description for Event ID (5000) in source (Microsoft Office 12) cannot
be found.........part of the event: office12asserttimer, p1ml, 12.0.4017.0,
5, 280, NIL, NIL, NIL, NIL, NIL, NIL

I don't know if this will add anything to the troubleshooting process, but
it can't hurt.

 

[Christopher Fisher]

In addition, I found this event after the Application Hang:

Event ID: 5000
Source: Microsoft Office 12

Description:

The description for Event ID (5000) in source (Microsoft Office 12) cannot
be found.........part of the event: office12asserttimer, p1ml, 12.0.4017.0,
5, 280, NIL, NIL, NIL, NIL, NIL, NIL

I don't know if this will add anything to the troubleshooting process, but
it can't hurt.

 

[Christopher Fisher]

In addition, I found this event after the Application Hang:

Event ID: 5000
Source: Microsoft Office 12

Description:

The description for Event ID (5000) in source (Microsoft Office 12) cannot
be found.........part of the event: office12asserttimer, p1ml, 12.0.4017.0,
5, 280, NIL, NIL, NIL, NIL, NIL, NIL

I don't know if this will add anything to the troubleshooting process, but
it can't hurt.

 

[Christopher Fisher]

In addition, I found this event after the Application Hang:

Event ID: 5000
Source: Microsoft Office 12

Description:

The description for Event ID (5000) in source (Microsoft Office 12) cannot
be found.........part of the event: office12asserttimer, p1ml, 12.0.4017.0,
5, 280, NIL, NIL, NIL, NIL, NIL, NIL

I don't know if this will add anything to the troubleshooting process, but
it can't hurt.

 

[Christopher Fisher]

In addition, I found this event after the Application Hang:

Event ID: 5000
Source: Microsoft Office 12

Description:

The description for Event ID (5000) in source (Microsoft Office 12) cannot
be found.........part of the event: office12asserttimer, p1ml, 12.0.4017.0,
5, 280, NIL, NIL, NIL, NIL, NIL, NIL

I don't know if this will add anything to the troubleshooting process, but
it can't hurt.

 

[Christopher Fisher]

In addition, I found this event after the Application Hang:

Event ID: 5000
Source: Microsoft Office 12

Description:

The description for Event ID (5000) in source (Microsoft Office 12) cannot
be found.........part of the event: office12asserttimer, p1ml, 12.0.4017.0,
5, 280, NIL, NIL, NIL, NIL, NIL, NIL

I don't know if this will add anything to the troubleshooting process, but
it can't hurt.