Bug on Graphs

[Alexander]

Ok... I'll try that one. Thanks... I'll tell you what happened. Thanks

Well, I have good news and bad news. The bad news is, I can't reproduce
this. The bad new is, I can't reproduce this.

That means it's probably not a problem with PowerPoint specifically, but
probably something unique to your system.

I forgot to suggest that you turn down hardware acceleration. Here are
instructions to do that: http://www.pptfaq.com/FAQ00129.htm

--
Echo [MS PPT MVP]
http://www.echosvoice.com

I'm going to write the whole procedure on how to reconstruct the error.
I'm using Windows XP fully updated and Office 2007 Profesional Edition
Greek
also fully updated. Product code: X12-88317
1) I create a new blank presentation
2) I insert a new chrt from "Insert" -> "Chart"
3) I double-click on the chart I wish to add
4) I use the sample data that is shown on excel to the right
5) I close excel window
6) I right-click on each of the different colored bars (or whatever the
graph is) and I add "data labels"
7) I create a new slide
8) I click the graph icon in the second box (which opens the "insert
graph")
9) I do the steps from 3 to 6
10) I create 10 slides using the same procedure (with different graphs
each
time)
11) I save the file to My documents
12) I create a new blank powerpoint presentation (after I close the old
one)
13) I create (with the same way) another 10 slides full of graphs
14) I save this file to My Documents also
15) I close the file and I open the first presentation
16) After the presentation is fully loaded I open the second one.
90% of the times I do this, both powerpoint presentations (even the one
that
was already opened), lose randomly, axis labels, Data labels and even the
whole graph. On each slide seperatly. Other slides might be full and
others
might be blank.

Check it and tell me. I also tried to disable excel's autosave but nothing
happened

If the axis labels turn into numbers (remember, we can't see what's
happening there, so we're relying on your descriptions -- "loses the
labels"
doesn't tell me what really is happening), then try running Diagnostics.
It's under the Office Button | PPT Options | Resources.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit
http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

PowerPoint 2007. It loses the labels with the titles and the ones with
the
numbers of data (from excel). The graph (if it is displayed) seems to
have
the right data. This happens only to its native format pptx

:

Which version of PowerPoint. And what do you mean by "data is not
displayed
correctly"? Can you give us some specific examples?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit
http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

When I create a presentation which includes a lot of graphs and I
try
to
open
a second presentation on the same style (graph heavy), I lose the
labels
and
sometimes even whole graphs from both presentations. Data is not
displayed
correctly.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to
the
suggestions with the most votes. To vote for this suggestion, click
the
"I
Agree" button in the message pane. If you do not see the button,
follow
this
link to open the suggestion in the Microsoft Web-based Newsreader
and
then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...f-b99d47992d28&dg=microsoft.public.powerpoint

 

[Alexander]

Nothing new... I tryied until now. Printer driver and hardware acceleration.
I'll try it on my home computer also which has Vista home premium and Office
2007 Pro English. I'll let you know what happened their

Thanks again

Well, I have good news and bad news. The bad news is, I can't reproduce
this. The bad new is, I can't reproduce this.

That means it's probably not a problem with PowerPoint specifically, but
probably something unique to your system.

I forgot to suggest that you turn down hardware acceleration. Here are
instructions to do that: http://www.pptfaq.com/FAQ00129.htm

--
Echo [MS PPT MVP]
http://www.echosvoice.com

I'm going to write the whole procedure on how to reconstruct the error.
I'm using Windows XP fully updated and Office 2007 Profesional Edition
Greek
also fully updated. Product code: X12-88317
1) I create a new blank presentation
2) I insert a new chrt from "Insert" -> "Chart"
3) I double-click on the chart I wish to add
4) I use the sample data that is shown on excel to the right
5) I close excel window
6) I right-click on each of the different colored bars (or whatever the
graph is) and I add "data labels"
7) I create a new slide
8) I click the graph icon in the second box (which opens the "insert
graph")
9) I do the steps from 3 to 6
10) I create 10 slides using the same procedure (with different graphs
each
time)
11) I save the file to My documents
12) I create a new blank powerpoint presentation (after I close the old
one)
13) I create (with the same way) another 10 slides full of graphs
14) I save this file to My Documents also
15) I close the file and I open the first presentation
16) After the presentation is fully loaded I open the second one.
90% of the times I do this, both powerpoint presentations (even the one
that
was already opened), lose randomly, axis labels, Data labels and even the
whole graph. On each slide seperatly. Other slides might be full and
others
might be blank.

Check it and tell me. I also tried to disable excel's autosave but nothing
happened

If the axis labels turn into numbers (remember, we can't see what's
happening there, so we're relying on your descriptions -- "loses the
labels"
doesn't tell me what really is happening), then try running Diagnostics.
It's under the Office Button | PPT Options | Resources.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit
http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

PowerPoint 2007. It loses the labels with the titles and the ones with
the
numbers of data (from excel). The graph (if it is displayed) seems to
have
the right data. This happens only to its native format pptx

:

Which version of PowerPoint. And what do you mean by "data is not
displayed
correctly"? Can you give us some specific examples?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit
http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

When I create a presentation which includes a lot of graphs and I
try
to
open
a second presentation on the same style (graph heavy), I lose the
labels
and
sometimes even whole graphs from both presentations. Data is not
displayed
correctly.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to
the
suggestions with the most votes. To vote for this suggestion, click
the
"I
Agree" button in the message pane. If you do not see the button,
follow
this
link to open the suggestion in the Microsoft Web-based Newsreader
and
then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...f-b99d47992d28&dg=microsoft.public.powerpoint

 

[Alexander]

OK... Here is my final report... I think there is a problem... And it is not
an obvious one... Its rather hard to find it (especially if you have a good
computer).
I tried to reproduce the crash on my computer at home. I have an intel based
computer with an E6750 CPU and 2GB of RAM. My Winows Vista Home Premium
engish have a Rate of 5.5. My office is a pro edition International (english)
2007 (If you need more specifications please let me know)
I did the same thing as always (the same procedure I described earlier).
Everything was going perfectly right! I sent a report to my boss saying "It
worked!!!" (Thats how sure I was about the working condition of PowerPoint on
my compute).
I don't know why... but after a lot of opening and closing of those
Powerpoint slides (I created a third one also for this check), PowerPoint
started behaving abnormally. Without seen any of the problems I had before
the "classic" "Microsoft Office Powerpoint has stopped working" showed up. I
thought that it was nothing and I continued to reopen the presentations.
after a lot of reopenings, crashes became more and more (everytime I closed
PP it crashed) and at the end graphs started missing!! (The same old problem
from XP). If you close the Windows Session everything becomes normal until
you pressure it a little bit (Ahhmmm a lot).

Now at work. The computers there are Pentium 4 3.00 GHz with 1 GB of RAM.
The problem there is much easier to see. If you reopen 2 or 3 times the
"heavy on graphs" presentations, you get the crash. On both systems after it
starts crashing, it always crashes until you reboot. I tried on more than one
PC at work, but no luck. If you need any "Heavy on Graphs" Presentation I can
send you 3. Just tell me how to upload them and where...

Hope I managed to enlighten you a little bit

Sorry for the blah blah...

Alexander

Well, I have good news and bad news. The bad news is, I can't reproduce
this. The bad new is, I can't reproduce this.

That means it's probably not a problem with PowerPoint specifically, but
probably something unique to your system.

I forgot to suggest that you turn down hardware acceleration. Here are
instructions to do that: http://www.pptfaq.com/FAQ00129.htm

--
Echo [MS PPT MVP]
http://www.echosvoice.com

I'm going to write the whole procedure on how to reconstruct the error.
I'm using Windows XP fully updated and Office 2007 Profesional Edition
Greek
also fully updated. Product code: X12-88317
1) I create a new blank presentation
2) I insert a new chrt from "Insert" -> "Chart"
3) I double-click on the chart I wish to add
4) I use the sample data that is shown on excel to the right
5) I close excel window
6) I right-click on each of the different colored bars (or whatever the
graph is) and I add "data labels"
7) I create a new slide
8) I click the graph icon in the second box (which opens the "insert
graph")
9) I do the steps from 3 to 6
10) I create 10 slides using the same procedure (with different graphs
each
time)
11) I save the file to My documents
12) I create a new blank powerpoint presentation (after I close the old
one)
13) I create (with the same way) another 10 slides full of graphs
14) I save this file to My Documents also
15) I close the file and I open the first presentation
16) After the presentation is fully loaded I open the second one.
90% of the times I do this, both powerpoint presentations (even the one
that
was already opened), lose randomly, axis labels, Data labels and even the
whole graph. On each slide seperatly. Other slides might be full and
others
might be blank.

Check it and tell me. I also tried to disable excel's autosave but nothing
happened

If the axis labels turn into numbers (remember, we can't see what's
happening there, so we're relying on your descriptions -- "loses the
labels"
doesn't tell me what really is happening), then try running Diagnostics.
It's under the Office Button | PPT Options | Resources.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit
http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

PowerPoint 2007. It loses the labels with the titles and the ones with
the
numbers of data (from excel). The graph (if it is displayed) seems to
have
the right data. This happens only to its native format pptx

:

Which version of PowerPoint. And what do you mean by "data is not
displayed
correctly"? Can you give us some specific examples?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit
http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

When I create a presentation which includes a lot of graphs and I
try
to
open
a second presentation on the same style (graph heavy), I lose the
labels
and
sometimes even whole graphs from both presentations. Data is not
displayed
correctly.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to
the
suggestions with the most votes. To vote for this suggestion, click
the
"I
Agree" button in the message pane. If you do not see the button,
follow
this
link to open the suggestion in the Microsoft Web-based Newsreader
and
then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...f-b99d47992d28&dg=microsoft.public.powerpoint

 

[Alexander]

Have you managed to reproduce the error??

OK... Here is my final report... I think there is a problem... And it is not
an obvious one... Its rather hard to find it (especially if you have a good
computer).
I tried to reproduce the crash on my computer at home. I have an intel based
computer with an E6750 CPU and 2GB of RAM. My Winows Vista Home Premium
engish have a Rate of 5.5. My office is a pro edition International (english)
2007 (If you need more specifications please let me know)
I did the same thing as always (the same procedure I described earlier).
Everything was going perfectly right! I sent a report to my boss saying "It
worked!!!" (Thats how sure I was about the working condition of PowerPoint on
my compute).
I don't know why... but after a lot of opening and closing of those
Powerpoint slides (I created a third one also for this check), PowerPoint
started behaving abnormally. Without seen any of the problems I had before
the "classic" "Microsoft Office Powerpoint has stopped working" showed up. I
thought that it was nothing and I continued to reopen the presentations.
after a lot of reopenings, crashes became more and more (everytime I closed
PP it crashed) and at the end graphs started missing!! (The same old problem
from XP). If you close the Windows Session everything becomes normal until
you pressure it a little bit (Ahhmmm a lot).

Now at work. The computers there are Pentium 4 3.00 GHz with 1 GB of RAM.
The problem there is much easier to see. If you reopen 2 or 3 times the
"heavy on graphs" presentations, you get the crash. On both systems after it
starts crashing, it always crashes until you reboot. I tried on more than one
PC at work, but no luck. If you need any "Heavy on Graphs" Presentation I can
send you 3. Just tell me how to upload them and where...

Hope I managed to enlighten you a little bit

Sorry for the blah blah...

Alexander

Well, I have good news and bad news. The bad news is, I can't reproduce
this. The bad new is, I can't reproduce this.

That means it's probably not a problem with PowerPoint specifically, but
probably something unique to your system.

I forgot to suggest that you turn down hardware acceleration. Here are
instructions to do that: http://www.pptfaq.com/FAQ00129.htm

--
Echo [MS PPT MVP]
http://www.echosvoice.com

I'm going to write the whole procedure on how to reconstruct the error.
I'm using Windows XP fully updated and Office 2007 Profesional Edition
Greek
also fully updated. Product code: X12-88317
1) I create a new blank presentation
2) I insert a new chrt from "Insert" -> "Chart"
3) I double-click on the chart I wish to add
4) I use the sample data that is shown on excel to the right
5) I close excel window
6) I right-click on each of the different colored bars (or whatever the
graph is) and I add "data labels"
7) I create a new slide
8) I click the graph icon in the second box (which opens the "insert
graph")
9) I do the steps from 3 to 6
10) I create 10 slides using the same procedure (with different graphs
each
time)
11) I save the file to My documents
12) I create a new blank powerpoint presentation (after I close the old
one)
13) I create (with the same way) another 10 slides full of graphs
14) I save this file to My Documents also
15) I close the file and I open the first presentation
16) After the presentation is fully loaded I open the second one.
90% of the times I do this, both powerpoint presentations (even the one
that
was already opened), lose randomly, axis labels, Data labels and even the
whole graph. On each slide seperatly. Other slides might be full and
others
might be blank.

Check it and tell me. I also tried to disable excel's autosave but nothing
happened

:

If the axis labels turn into numbers (remember, we can't see what's
happening there, so we're relying on your descriptions -- "loses the
labels"
doesn't tell me what really is happening), then try running Diagnostics.
It's under the Office Button | PPT Options | Resources.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit
http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

PowerPoint 2007. It loses the labels with the titles and the ones with
the
numbers of data (from excel). The graph (if it is displayed) seems to
have
the right data. This happens only to its native format pptx

:

Which version of PowerPoint. And what do you mean by "data is not
displayed
correctly"? Can you give us some specific examples?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit
http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/index.html

When I create a presentation which includes a lot of graphs and I
try
to
open
a second presentation on the same style (graph heavy), I lose the
labels
and
sometimes even whole graphs from both presentations. Data is not
displayed
correctly.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to
the
suggestions with the most votes. To vote for this suggestion, click
the
"I
Agree" button in the message pane. If you do not see the button,
follow
this
link to open the suggestion in the Microsoft Web-based Newsreader
and
then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...f-b99d47992d28&dg=microsoft.public.powerpoint

 

[Alexander]

Can someone answer me?

 

[Echo S]

Hi, Alexander, I'm sorry, I was not able to reproduce the problem. I will
try it again this afternoon, though, just to be sure.

 

[Lucy Thomson]

Hi Alexander

I'm also unable to recreate the problem. A couple of thoughts that may or
may not be helpful:
1. Does it happen if you click on the chart icon in the content placeholder
rather than using insert -> chart
2. Does it happen if you use chart tools -> layout (contaxt sensitive tab
that only appears when you have a chart selected) -> data labels -> show?

Lucy

 

[Alexander]

Thank you for your responses guys

I'm desperate sorry.

 

[Echo S]

I understand. I would be, too.

Have you tried calling Microsoft Product Support? I think at this point, it
may be your best bet.

 

[Alexander]

Guys... I want to thank you.... I'm writing this because a found a solution!!

The problem seems to be on the processor (CPU) which is a Pentium 4 3GH with
Hyperthreading technology. Well I just disabled Hyperthreading and... thats
it. No more crashes!!!

It might be a problem on the CPU architecture... But it does the same on my
Core 2 duo CPU (A lot harder of course)... so... I don't think so. Maybe its
a programming problem on multi threaded code of PowerPoint.

Nevertheless, the solution to whomever has this problem is to check multi
CPU functions and disable Hyperthreading if neccessary.

Yours Alexander

I understand. I would be, too.

Have you tried calling Microsoft Product Support? I think at this point, it
may be your best bet.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Thank you for your responses guys

I'm desperate sorry.

 

[Echo S]

Wow, Alexander, that's so awesome you found a solution! And thank you so
much for posting it -- I'm sure it will help someone else down the road.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Guys... I want to thank you.... I'm writing this because a found a
solution!!

The problem seems to be on the processor (CPU) which is a Pentium 4 3GH
with
Hyperthreading technology. Well I just disabled Hyperthreading and...
thats
it. No more crashes!!!

It might be a problem on the CPU architecture... But it does the same on
my
Core 2 duo CPU (A lot harder of course)... so... I don't think so. Maybe
its
a programming problem on multi threaded code of PowerPoint.

Nevertheless, the solution to whomever has this problem is to check multi
CPU functions and disable Hyperthreading if neccessary.

Yours Alexander

I understand. I would be, too.

Have you tried calling Microsoft Product Support? I think at this point,
it
may be your best bet.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Thank you for your responses guys

I'm desperate sorry.

:

Hi Alexander

I'm also unable to recreate the problem. A couple of thoughts that may
or
may not be helpful:
1. Does it happen if you click on the chart icon in the content
placeholder
rather than using insert -> chart
2. Does it happen if you use chart tools -> layout (contaxt sensitive
tab
that only appears when you have a chart selected) -> data labels ->
show?

Lucy
--
PowerPoint MVP
MOS Master Instructor
www.aneasiertomorrow.com.au


:

Can someone answer me?

:

Have you managed to reproduce the error??

 

[Lucy Thomson]

Good detective work! Thanks for letting us know that you fixed it & how

Lucy
--
Lucy Thomson
PowerPoint MVP
Adelaide, Australia
www.aneasiertomorrow.com.au

Guys... I want to thank you.... I'm writing this because a found a
solution!!

The problem seems to be on the processor (CPU) which is a Pentium 4 3GH
with
Hyperthreading technology. Well I just disabled Hyperthreading and...
thats
it. No more crashes!!!

It might be a problem on the CPU architecture... But it does the same on
my
Core 2 duo CPU (A lot harder of course)... so... I don't think so. Maybe
its
a programming problem on multi threaded code of PowerPoint.

Nevertheless, the solution to whomever has this problem is to check multi
CPU functions and disable Hyperthreading if neccessary.

Yours Alexander

I understand. I would be, too.

Have you tried calling Microsoft Product Support? I think at this point,
it
may be your best bet.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Thank you for your responses guys

I'm desperate sorry.

:

Hi Alexander

I'm also unable to recreate the problem. A couple of thoughts that may
or
may not be helpful:
1. Does it happen if you click on the chart icon in the content
placeholder
rather than using insert -> chart
2. Does it happen if you use chart tools -> layout (contaxt sensitive
tab
that only appears when you have a chart selected) -> data labels ->
show?

Lucy
--
PowerPoint MVP
MOS Master Instructor
www.aneasiertomorrow.com.au


:

Can someone answer me?

:

Have you managed to reproduce the error??

 

[Glen Millar]

Hi,

Hyper-threading? Sounds like a silk worm from hell! LOL!

--

Regards,
Glen Millar
Microsoft PPT MVP

Please tell us your PowerPoint version

Tutorials and PowerPoint animations at
the original www.pptworkbench.com
glen at pptworkbench dot com
------------------------------------------

Wow, Alexander, that's so awesome you found a solution! And thank you so
much for posting it -- I'm sure it will help someone else down the road.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Guys... I want to thank you.... I'm writing this because a found a
solution!!

The problem seems to be on the processor (CPU) which is a Pentium 4 3GH
with
Hyperthreading technology. Well I just disabled Hyperthreading and...
thats
it. No more crashes!!!

It might be a problem on the CPU architecture... But it does the same on
my
Core 2 duo CPU (A lot harder of course)... so... I don't think so. Maybe
its
a programming problem on multi threaded code of PowerPoint.

Nevertheless, the solution to whomever has this problem is to check multi
CPU functions and disable Hyperthreading if neccessary.

Yours Alexander

I understand. I would be, too.

Have you tried calling Microsoft Product Support? I think at this point,
it
may be your best bet.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


Thank you for your responses guys

I'm desperate sorry.

:

Hi Alexander

I'm also unable to recreate the problem. A couple of thoughts that
may or
may not be helpful:
1. Does it happen if you click on the chart icon in the content
placeholder
rather than using insert -> chart
2. Does it happen if you use chart tools -> layout (contaxt sensitive
tab
that only appears when you have a chart selected) -> data labels ->
show?

Lucy
--
PowerPoint MVP
MOS Master Instructor
www.aneasiertomorrow.com.au


:

Can someone answer me?

:

Have you managed to reproduce the error??

 

[Alexander]

There is one problem though. In newer CPUs, although its much harder to
reproduce the crash, you can. The idea to remove the dual core capability is
not the best. How can we communicate the problem to someone who can fix this?
It must be something to the multi-threading code.

Alexander

Good detective work! Thanks for letting us know that you fixed it & how

Lucy
--
Lucy Thomson
PowerPoint MVP
Adelaide, Australia
www.aneasiertomorrow.com.au

Guys... I want to thank you.... I'm writing this because a found a
solution!!

The problem seems to be on the processor (CPU) which is a Pentium 4 3GH
with
Hyperthreading technology. Well I just disabled Hyperthreading and...
thats
it. No more crashes!!!

It might be a problem on the CPU architecture... But it does the same on
my
Core 2 duo CPU (A lot harder of course)... so... I don't think so. Maybe
its
a programming problem on multi threaded code of PowerPoint.

Nevertheless, the solution to whomever has this problem is to check multi
CPU functions and disable Hyperthreading if neccessary.

Yours Alexander

I understand. I would be, too.

Have you tried calling Microsoft Product Support? I think at this point,
it
may be your best bet.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


Thank you for your responses guys

I'm desperate sorry.

:

Hi Alexander

I'm also unable to recreate the problem. A couple of thoughts that may
or
may not be helpful:
1. Does it happen if you click on the chart icon in the content
placeholder
rather than using insert -> chart
2. Does it happen if you use chart tools -> layout (contaxt sensitive
tab
that only appears when you have a chart selected) -> data labels ->
show?

Lucy
--
PowerPoint MVP
MOS Master Instructor
www.aneasiertomorrow.com.au


:

Can someone answer me?

:

Have you managed to reproduce the error??

 

[Echo S]

I'll forward it along.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

There is one problem though. In newer CPUs, although its much harder to
reproduce the crash, you can. The idea to remove the dual core capability
is
not the best. How can we communicate the problem to someone who can fix
this?
It must be something to the multi-threading code.

Alexander

Good detective work! Thanks for letting us know that you fixed it & how


Lucy
--
Lucy Thomson
PowerPoint MVP
Adelaide, Australia
www.aneasiertomorrow.com.au

Guys... I want to thank you.... I'm writing this because a found a
solution!!

The problem seems to be on the processor (CPU) which is a Pentium 4 3GH
with
Hyperthreading technology. Well I just disabled Hyperthreading and...
thats
it. No more crashes!!!

It might be a problem on the CPU architecture... But it does the same
on
my
Core 2 duo CPU (A lot harder of course)... so... I don't think so.
Maybe
its
a programming problem on multi threaded code of PowerPoint.

Nevertheless, the solution to whomever has this problem is to check
multi
CPU functions and disable Hyperthreading if neccessary.

Yours Alexander

:

I understand. I would be, too.

Have you tried calling Microsoft Product Support? I think at this
point,
it
may be your best bet.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


Thank you for your responses guys

I'm desperate sorry.

:

Hi Alexander

I'm also unable to recreate the problem. A couple of thoughts that
may
or
may not be helpful:
1. Does it happen if you click on the chart icon in the content
placeholder
rather than using insert -> chart
2. Does it happen if you use chart tools -> layout (contaxt
sensitive
tab
that only appears when you have a chart selected) -> data labels ->
show?

Lucy
--
PowerPoint MVP
MOS Master Instructor
www.aneasiertomorrow.com.au


:

Can someone answer me?

:

Have you managed to reproduce the error??