Cannot Reinstall Office 2003

A

aronius

I am trying to reinstall Office 2003 and cannot do so. Windows installer
goes through the process, and appears to be completing, when I suddenly get
an error msg that says something like: “Installation did not complete
successfully. We apologize for the inconvenience.†It asks me if I want to
report to Microsoft. No error code is given.

Why am I reinstalling? I had Word and Outlook only on the computer, and want
to put on Powerpoint and Excel now.

When I just tried to add those, I kept getting failed installs. The same
thing recounted above kept happening. I concluded something was wrong with
my original installation, so I decided to try using the Windows Installation
Cleanup Utility and then reinstall Office 2003.

Now I cannot complete the reinstallation. At first, when I attempted
reinstalls, the installer told me that I did not have enough space on my
_CD-Rom_ drive, which is strange. I decided it was probably trying to cache
files there for some reason, and so I ran the installer from “run†on the
startup menu as follows: E:\SETUP.EXE LOCALCACHE=F

When I do this, I don’t get told I lack enough space on the CD-ROM drive.
What happens is what is stated in the first ¶ above.

I am running Windows XP SP1 on a Dell Inspiron 5100, 1 GB RAM. My computer
is up to date for SP1 with all critical updates. The hard drive partition to
which I want to reinstall is D:, the CD-Rom Drive is E:, and the largest
partition is F:. I have tried running setup also with LOCALCACHE=D, but then
I get told E: (my CD-ROM drive) lacks enough space.

I really could use some help to reinstall Office 2003!
 
A

aronius

There are a bunch of msgs in the event log. The following three repeat
several times (I have tried the installation several times):

Message 1-

Product: Microsoft Office Professional Edition 2003 -- Installation
operation failed.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 7b 39 31 31 31 30 34 30 {9111040
0008: 39 2d 36 30 30 30 2d 31 9-6000-1
0010: 31 44 33 2d 38 43 46 45 1D3-8CFE
0018: 2d 30 31 35 30 30 34 38 -0150048
0020: 33 38 33 43 39 7d 383C9}

Message 2 -

EventType office11setup, P1 {91110409-6000-11d3-8cfe-0150048383c9}, P2
11.0.5614.0, P3 startcache, P4 0, P5 x, P6 x, P7 x, P8 NIL, P9 NIL, P10 NIL.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 6f 00 66 00 66 00 69 00 o.f.f.i.
0008: 63 00 65 00 31 00 31 00 c.e.1.1.
0010: 73 00 65 00 74 00 75 00 s.e.t.u.
0018: 70 00 2c 00 20 00 7b 00 p.,. .{.
0020: 39 00 31 00 31 00 31 00 9.1.1.1.
0028: 30 00 34 00 30 00 39 00 0.4.0.9.
0030: 2d 00 36 00 30 00 30 00 -.6.0.0.
0038: 30 00 2d 00 31 00 31 00 0.-.1.1.
0040: 64 00 33 00 2d 00 38 00 d.3.-.8.
0048: 63 00 66 00 65 00 2d 00 c.f.e.-.
0050: 30 00 31 00 35 00 30 00 0.1.5.0.
0058: 30 00 34 00 38 00 33 00 0.4.8.3.
0060: 38 00 33 00 63 00 39 00 8.3.c.9.
0068: 7d 00 2c 00 20 00 31 00 }.,. .1.
0070: 31 00 2e 00 30 00 2e 00 1...0...
0078: 35 00 36 00 31 00 34 00 5.6.1.4.
0080: 2e 00 30 00 2c 00 20 00 ..0.,. .
0088: 73 00 74 00 61 00 72 00 s.t.a.r.
0090: 74 00 63 00 61 00 63 00 t.c.a.c.
0098: 68 00 65 00 2c 00 20 00 h.e.,. .
00a0: 30 00 2c 00 20 00 78 00 0.,. .x.
00a8: 2c 00 20 00 78 00 2c 00 ,. .x.,.
00b0: 20 00 78 00 2c 00 20 00 .x.,. .
00b8: 4e 00 49 00 4c 00 2c 00 N.I.L.,.
00c0: 20 00 4e 00 49 00 4c 00 .N.I.L.
00c8: 20 00 4e 00 49 00 4c 00 .N.I.L.
00d0: 0d 00 0a 00 ....

Message 3 -

The COM+ Event System detected a bad return code during its internal
processing. HRESULT was 8007043C from line 44 of
d:\nt_qxp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact
Microsoft Product Support Services to report this error.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

The following message occurs only once:

Volume Shadow Copy Service error: Unexpected error calling routine
CoCreateInstance. hr = 0x80040206.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 57 52 54 57 52 54 49 43 WRTWRTIC
0008: 32 31 31 33 00 00 00 00 2113....
0010: 57 52 54 57 52 54 49 43 WRTWRTIC
0018: 32 30 37 38 00 00 00 00 2078....
 
A

aronius

There are a bunch of msgs in the event log. The following three repeat
several times (I have tried the installation several times):

Message 1-

Product: Microsoft Office Professional Edition 2003 -- Installation
operation failed.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 7b 39 31 31 31 30 34 30 {9111040
0008: 39 2d 36 30 30 30 2d 31 9-6000-1
0010: 31 44 33 2d 38 43 46 45 1D3-8CFE
0018: 2d 30 31 35 30 30 34 38 -0150048
0020: 33 38 33 43 39 7d 383C9}

Message 2 -

EventType office11setup, P1 {91110409-6000-11d3-8cfe-0150048383c9}, P2
11.0.5614.0, P3 startcache, P4 0, P5 x, P6 x, P7 x, P8 NIL, P9 NIL, P10 NIL.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 6f 00 66 00 66 00 69 00 o.f.f.i.
0008: 63 00 65 00 31 00 31 00 c.e.1.1.
0010: 73 00 65 00 74 00 75 00 s.e.t.u.
0018: 70 00 2c 00 20 00 7b 00 p.,. .{.
0020: 39 00 31 00 31 00 31 00 9.1.1.1.
0028: 30 00 34 00 30 00 39 00 0.4.0.9.
0030: 2d 00 36 00 30 00 30 00 -.6.0.0.
0038: 30 00 2d 00 31 00 31 00 0.-.1.1.
0040: 64 00 33 00 2d 00 38 00 d.3.-.8.
0048: 63 00 66 00 65 00 2d 00 c.f.e.-.
0050: 30 00 31 00 35 00 30 00 0.1.5.0.
0058: 30 00 34 00 38 00 33 00 0.4.8.3.
0060: 38 00 33 00 63 00 39 00 8.3.c.9.
0068: 7d 00 2c 00 20 00 31 00 }.,. .1.
0070: 31 00 2e 00 30 00 2e 00 1...0...
0078: 35 00 36 00 31 00 34 00 5.6.1.4.
0080: 2e 00 30 00 2c 00 20 00 ..0.,. .
0088: 73 00 74 00 61 00 72 00 s.t.a.r.
0090: 74 00 63 00 61 00 63 00 t.c.a.c.
0098: 68 00 65 00 2c 00 20 00 h.e.,. .
00a0: 30 00 2c 00 20 00 78 00 0.,. .x.
00a8: 2c 00 20 00 78 00 2c 00 ,. .x.,.
00b0: 20 00 78 00 2c 00 20 00 .x.,. .
00b8: 4e 00 49 00 4c 00 2c 00 N.I.L.,.
00c0: 20 00 4e 00 49 00 4c 00 .N.I.L.
00c8: 20 00 4e 00 49 00 4c 00 .N.I.L.
00d0: 0d 00 0a 00 ....

Message 3 -

The COM+ Event System detected a bad return code during its internal
processing. HRESULT was 8007043C from line 44 of
d:\nt_qxp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact
Microsoft Product Support Services to report this error.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

The following message occurs only once:

Volume Shadow Copy Service error: Unexpected error calling routine
CoCreateInstance. hr = 0x80040206.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 57 52 54 57 52 54 49 43 WRTWRTIC
0008: 32 31 31 33 00 00 00 00 2113....
0010: 57 52 54 57 52 54 49 43 WRTWRTIC
0018: 32 30 37 38 00 00 00 00 2078....
 
A

aronius

There are a bunch of msgs in the event log. The following three repeat
several times (I have tried the installation several times):

Message 1-

Product: Microsoft Office Professional Edition 2003 -- Installation
operation failed.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 7b 39 31 31 31 30 34 30 {9111040
0008: 39 2d 36 30 30 30 2d 31 9-6000-1
0010: 31 44 33 2d 38 43 46 45 1D3-8CFE
0018: 2d 30 31 35 30 30 34 38 -0150048
0020: 33 38 33 43 39 7d 383C9}

Message 2 -

EventType office11setup, P1 {91110409-6000-11d3-8cfe-0150048383c9}, P2
11.0.5614.0, P3 startcache, P4 0, P5 x, P6 x, P7 x, P8 NIL, P9 NIL, P10 NIL.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 6f 00 66 00 66 00 69 00 o.f.f.i.
0008: 63 00 65 00 31 00 31 00 c.e.1.1.
0010: 73 00 65 00 74 00 75 00 s.e.t.u.
0018: 70 00 2c 00 20 00 7b 00 p.,. .{.
0020: 39 00 31 00 31 00 31 00 9.1.1.1.
0028: 30 00 34 00 30 00 39 00 0.4.0.9.
0030: 2d 00 36 00 30 00 30 00 -.6.0.0.
0038: 30 00 2d 00 31 00 31 00 0.-.1.1.
0040: 64 00 33 00 2d 00 38 00 d.3.-.8.
0048: 63 00 66 00 65 00 2d 00 c.f.e.-.
0050: 30 00 31 00 35 00 30 00 0.1.5.0.
0058: 30 00 34 00 38 00 33 00 0.4.8.3.
0060: 38 00 33 00 63 00 39 00 8.3.c.9.
0068: 7d 00 2c 00 20 00 31 00 }.,. .1.
0070: 31 00 2e 00 30 00 2e 00 1...0...
0078: 35 00 36 00 31 00 34 00 5.6.1.4.
0080: 2e 00 30 00 2c 00 20 00 ..0.,. .
0088: 73 00 74 00 61 00 72 00 s.t.a.r.
0090: 74 00 63 00 61 00 63 00 t.c.a.c.
0098: 68 00 65 00 2c 00 20 00 h.e.,. .
00a0: 30 00 2c 00 20 00 78 00 0.,. .x.
00a8: 2c 00 20 00 78 00 2c 00 ,. .x.,.
00b0: 20 00 78 00 2c 00 20 00 .x.,. .
00b8: 4e 00 49 00 4c 00 2c 00 N.I.L.,.
00c0: 20 00 4e 00 49 00 4c 00 .N.I.L.
00c8: 20 00 4e 00 49 00 4c 00 .N.I.L.
00d0: 0d 00 0a 00 ....

Message 3 -

The COM+ Event System detected a bad return code during its internal
processing. HRESULT was 8007043C from line 44 of
d:\nt_qxp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact
Microsoft Product Support Services to report this error.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

The following message occurs only once:

Volume Shadow Copy Service error: Unexpected error calling routine
CoCreateInstance. hr = 0x80040206.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 57 52 54 57 52 54 49 43 WRTWRTIC
0008: 32 31 31 33 00 00 00 00 2113....
0010: 57 52 54 57 52 54 49 43 WRTWRTIC
0018: 32 30 37 38 00 00 00 00 2078....
 
A

aronius

There are a bunch of msgs in the event log. The following three repeat
several times (I have tried the installation several times):

Message 1-

Product: Microsoft Office Professional Edition 2003 -- Installation
operation failed.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 7b 39 31 31 31 30 34 30 {9111040
0008: 39 2d 36 30 30 30 2d 31 9-6000-1
0010: 31 44 33 2d 38 43 46 45 1D3-8CFE
0018: 2d 30 31 35 30 30 34 38 -0150048
0020: 33 38 33 43 39 7d 383C9}

Message 2 -

EventType office11setup, P1 {91110409-6000-11d3-8cfe-0150048383c9}, P2
11.0.5614.0, P3 startcache, P4 0, P5 x, P6 x, P7 x, P8 NIL, P9 NIL, P10 NIL.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 6f 00 66 00 66 00 69 00 o.f.f.i.
0008: 63 00 65 00 31 00 31 00 c.e.1.1.
0010: 73 00 65 00 74 00 75 00 s.e.t.u.
0018: 70 00 2c 00 20 00 7b 00 p.,. .{.
0020: 39 00 31 00 31 00 31 00 9.1.1.1.
0028: 30 00 34 00 30 00 39 00 0.4.0.9.
0030: 2d 00 36 00 30 00 30 00 -.6.0.0.
0038: 30 00 2d 00 31 00 31 00 0.-.1.1.
0040: 64 00 33 00 2d 00 38 00 d.3.-.8.
0048: 63 00 66 00 65 00 2d 00 c.f.e.-.
0050: 30 00 31 00 35 00 30 00 0.1.5.0.
0058: 30 00 34 00 38 00 33 00 0.4.8.3.
0060: 38 00 33 00 63 00 39 00 8.3.c.9.
0068: 7d 00 2c 00 20 00 31 00 }.,. .1.
0070: 31 00 2e 00 30 00 2e 00 1...0...
0078: 35 00 36 00 31 00 34 00 5.6.1.4.
0080: 2e 00 30 00 2c 00 20 00 ..0.,. .
0088: 73 00 74 00 61 00 72 00 s.t.a.r.
0090: 74 00 63 00 61 00 63 00 t.c.a.c.
0098: 68 00 65 00 2c 00 20 00 h.e.,. .
00a0: 30 00 2c 00 20 00 78 00 0.,. .x.
00a8: 2c 00 20 00 78 00 2c 00 ,. .x.,.
00b0: 20 00 78 00 2c 00 20 00 .x.,. .
00b8: 4e 00 49 00 4c 00 2c 00 N.I.L.,.
00c0: 20 00 4e 00 49 00 4c 00 .N.I.L.
00c8: 20 00 4e 00 49 00 4c 00 .N.I.L.
00d0: 0d 00 0a 00 ....

Message 3 -

The COM+ Event System detected a bad return code during its internal
processing. HRESULT was 8007043C from line 44 of
d:\nt_qxp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact
Microsoft Product Support Services to report this error.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

The following message occurs only once:

Volume Shadow Copy Service error: Unexpected error calling routine
CoCreateInstance. hr = 0x80040206.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 57 52 54 57 52 54 49 43 WRTWRTIC
0008: 32 31 31 33 00 00 00 00 2113....
0010: 57 52 54 57 52 54 49 43 WRTWRTIC
0018: 32 30 37 38 00 00 00 00 2078....
 
A

aronius

There are a bunch of msgs in the event log. The following three repeat
several times (I have tried the installation several times):

Message 1-

Product: Microsoft Office Professional Edition 2003 -- Installation
operation failed.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 7b 39 31 31 31 30 34 30 {9111040
0008: 39 2d 36 30 30 30 2d 31 9-6000-1
0010: 31 44 33 2d 38 43 46 45 1D3-8CFE
0018: 2d 30 31 35 30 30 34 38 -0150048
0020: 33 38 33 43 39 7d 383C9}

Message 2 -

EventType office11setup, P1 {91110409-6000-11d3-8cfe-0150048383c9}, P2
11.0.5614.0, P3 startcache, P4 0, P5 x, P6 x, P7 x, P8 NIL, P9 NIL, P10 NIL.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 6f 00 66 00 66 00 69 00 o.f.f.i.
0008: 63 00 65 00 31 00 31 00 c.e.1.1.
0010: 73 00 65 00 74 00 75 00 s.e.t.u.
0018: 70 00 2c 00 20 00 7b 00 p.,. .{.
0020: 39 00 31 00 31 00 31 00 9.1.1.1.
0028: 30 00 34 00 30 00 39 00 0.4.0.9.
0030: 2d 00 36 00 30 00 30 00 -.6.0.0.
0038: 30 00 2d 00 31 00 31 00 0.-.1.1.
0040: 64 00 33 00 2d 00 38 00 d.3.-.8.
0048: 63 00 66 00 65 00 2d 00 c.f.e.-.
0050: 30 00 31 00 35 00 30 00 0.1.5.0.
0058: 30 00 34 00 38 00 33 00 0.4.8.3.
0060: 38 00 33 00 63 00 39 00 8.3.c.9.
0068: 7d 00 2c 00 20 00 31 00 }.,. .1.
0070: 31 00 2e 00 30 00 2e 00 1...0...
0078: 35 00 36 00 31 00 34 00 5.6.1.4.
0080: 2e 00 30 00 2c 00 20 00 ..0.,. .
0088: 73 00 74 00 61 00 72 00 s.t.a.r.
0090: 74 00 63 00 61 00 63 00 t.c.a.c.
0098: 68 00 65 00 2c 00 20 00 h.e.,. .
00a0: 30 00 2c 00 20 00 78 00 0.,. .x.
00a8: 2c 00 20 00 78 00 2c 00 ,. .x.,.
00b0: 20 00 78 00 2c 00 20 00 .x.,. .
00b8: 4e 00 49 00 4c 00 2c 00 N.I.L.,.
00c0: 20 00 4e 00 49 00 4c 00 .N.I.L.
00c8: 20 00 4e 00 49 00 4c 00 .N.I.L.
00d0: 0d 00 0a 00 ....

Message 3 -

The COM+ Event System detected a bad return code during its internal
processing. HRESULT was 8007043C from line 44 of
d:\nt_qxp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact
Microsoft Product Support Services to report this error.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

The following message occurs only once:

Volume Shadow Copy Service error: Unexpected error calling routine
CoCreateInstance. hr = 0x80040206.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 57 52 54 57 52 54 49 43 WRTWRTIC
0008: 32 31 31 33 00 00 00 00 2113....
0010: 57 52 54 57 52 54 49 43 WRTWRTIC
0018: 32 30 37 38 00 00 00 00 2078....
 
A

aronius

There are a bunch of msgs in the event log. The following three repeat
several times (I have tried the installation several times):

Message 1-

Product: Microsoft Office Professional Edition 2003 -- Installation
operation failed.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 7b 39 31 31 31 30 34 30 {9111040
0008: 39 2d 36 30 30 30 2d 31 9-6000-1
0010: 31 44 33 2d 38 43 46 45 1D3-8CFE
0018: 2d 30 31 35 30 30 34 38 -0150048
0020: 33 38 33 43 39 7d 383C9}

Message 2 -

EventType office11setup, P1 {91110409-6000-11d3-8cfe-0150048383c9}, P2
11.0.5614.0, P3 startcache, P4 0, P5 x, P6 x, P7 x, P8 NIL, P9 NIL, P10 NIL.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 6f 00 66 00 66 00 69 00 o.f.f.i.
0008: 63 00 65 00 31 00 31 00 c.e.1.1.
0010: 73 00 65 00 74 00 75 00 s.e.t.u.
0018: 70 00 2c 00 20 00 7b 00 p.,. .{.
0020: 39 00 31 00 31 00 31 00 9.1.1.1.
0028: 30 00 34 00 30 00 39 00 0.4.0.9.
0030: 2d 00 36 00 30 00 30 00 -.6.0.0.
0038: 30 00 2d 00 31 00 31 00 0.-.1.1.
0040: 64 00 33 00 2d 00 38 00 d.3.-.8.
0048: 63 00 66 00 65 00 2d 00 c.f.e.-.
0050: 30 00 31 00 35 00 30 00 0.1.5.0.
0058: 30 00 34 00 38 00 33 00 0.4.8.3.
0060: 38 00 33 00 63 00 39 00 8.3.c.9.
0068: 7d 00 2c 00 20 00 31 00 }.,. .1.
0070: 31 00 2e 00 30 00 2e 00 1...0...
0078: 35 00 36 00 31 00 34 00 5.6.1.4.
0080: 2e 00 30 00 2c 00 20 00 ..0.,. .
0088: 73 00 74 00 61 00 72 00 s.t.a.r.
0090: 74 00 63 00 61 00 63 00 t.c.a.c.
0098: 68 00 65 00 2c 00 20 00 h.e.,. .
00a0: 30 00 2c 00 20 00 78 00 0.,. .x.
00a8: 2c 00 20 00 78 00 2c 00 ,. .x.,.
00b0: 20 00 78 00 2c 00 20 00 .x.,. .
00b8: 4e 00 49 00 4c 00 2c 00 N.I.L.,.
00c0: 20 00 4e 00 49 00 4c 00 .N.I.L.
00c8: 20 00 4e 00 49 00 4c 00 .N.I.L.
00d0: 0d 00 0a 00 ....

Message 3 -

The COM+ Event System detected a bad return code during its internal
processing. HRESULT was 8007043C from line 44 of
d:\nt_qxp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact
Microsoft Product Support Services to report this error.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

The following message occurs only once:

Volume Shadow Copy Service error: Unexpected error calling routine
CoCreateInstance. hr = 0x80040206.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 57 52 54 57 52 54 49 43 WRTWRTIC
0008: 32 31 31 33 00 00 00 00 2113....
0010: 57 52 54 57 52 54 49 43 WRTWRTIC
0018: 32 30 37 38 00 00 00 00 2078....
 
A

aronius

There are a bunch of msgs in the event log. The following three repeat
several times (I have tried the installation several times):

Message 1-

Product: Microsoft Office Professional Edition 2003 -- Installation
operation failed.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 7b 39 31 31 31 30 34 30 {9111040
0008: 39 2d 36 30 30 30 2d 31 9-6000-1
0010: 31 44 33 2d 38 43 46 45 1D3-8CFE
0018: 2d 30 31 35 30 30 34 38 -0150048
0020: 33 38 33 43 39 7d 383C9}

Message 2 -

EventType office11setup, P1 {91110409-6000-11d3-8cfe-0150048383c9}, P2
11.0.5614.0, P3 startcache, P4 0, P5 x, P6 x, P7 x, P8 NIL, P9 NIL, P10 NIL.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 6f 00 66 00 66 00 69 00 o.f.f.i.
0008: 63 00 65 00 31 00 31 00 c.e.1.1.
0010: 73 00 65 00 74 00 75 00 s.e.t.u.
0018: 70 00 2c 00 20 00 7b 00 p.,. .{.
0020: 39 00 31 00 31 00 31 00 9.1.1.1.
0028: 30 00 34 00 30 00 39 00 0.4.0.9.
0030: 2d 00 36 00 30 00 30 00 -.6.0.0.
0038: 30 00 2d 00 31 00 31 00 0.-.1.1.
0040: 64 00 33 00 2d 00 38 00 d.3.-.8.
0048: 63 00 66 00 65 00 2d 00 c.f.e.-.
0050: 30 00 31 00 35 00 30 00 0.1.5.0.
0058: 30 00 34 00 38 00 33 00 0.4.8.3.
0060: 38 00 33 00 63 00 39 00 8.3.c.9.
0068: 7d 00 2c 00 20 00 31 00 }.,. .1.
0070: 31 00 2e 00 30 00 2e 00 1...0...
0078: 35 00 36 00 31 00 34 00 5.6.1.4.
0080: 2e 00 30 00 2c 00 20 00 ..0.,. .
0088: 73 00 74 00 61 00 72 00 s.t.a.r.
0090: 74 00 63 00 61 00 63 00 t.c.a.c.
0098: 68 00 65 00 2c 00 20 00 h.e.,. .
00a0: 30 00 2c 00 20 00 78 00 0.,. .x.
00a8: 2c 00 20 00 78 00 2c 00 ,. .x.,.
00b0: 20 00 78 00 2c 00 20 00 .x.,. .
00b8: 4e 00 49 00 4c 00 2c 00 N.I.L.,.
00c0: 20 00 4e 00 49 00 4c 00 .N.I.L.
00c8: 20 00 4e 00 49 00 4c 00 .N.I.L.
00d0: 0d 00 0a 00 ....

Message 3 -

The COM+ Event System detected a bad return code during its internal
processing. HRESULT was 8007043C from line 44 of
d:\nt_qxp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact
Microsoft Product Support Services to report this error.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

The following message occurs only once:

Volume Shadow Copy Service error: Unexpected error calling routine
CoCreateInstance. hr = 0x80040206.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 57 52 54 57 52 54 49 43 WRTWRTIC
0008: 32 31 31 33 00 00 00 00 2113....
0010: 57 52 54 57 52 54 49 43 WRTWRTIC
0018: 32 30 37 38 00 00 00 00 2078....
 
A

aronius

There are a bunch of msgs in the event log. The following three repeat
several times (I have tried the installation several times):

Message 1-

Product: Microsoft Office Professional Edition 2003 -- Installation
operation failed.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 7b 39 31 31 31 30 34 30 {9111040
0008: 39 2d 36 30 30 30 2d 31 9-6000-1
0010: 31 44 33 2d 38 43 46 45 1D3-8CFE
0018: 2d 30 31 35 30 30 34 38 -0150048
0020: 33 38 33 43 39 7d 383C9}

Message 2 -

EventType office11setup, P1 {91110409-6000-11d3-8cfe-0150048383c9}, P2
11.0.5614.0, P3 startcache, P4 0, P5 x, P6 x, P7 x, P8 NIL, P9 NIL, P10 NIL.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 6f 00 66 00 66 00 69 00 o.f.f.i.
0008: 63 00 65 00 31 00 31 00 c.e.1.1.
0010: 73 00 65 00 74 00 75 00 s.e.t.u.
0018: 70 00 2c 00 20 00 7b 00 p.,. .{.
0020: 39 00 31 00 31 00 31 00 9.1.1.1.
0028: 30 00 34 00 30 00 39 00 0.4.0.9.
0030: 2d 00 36 00 30 00 30 00 -.6.0.0.
0038: 30 00 2d 00 31 00 31 00 0.-.1.1.
0040: 64 00 33 00 2d 00 38 00 d.3.-.8.
0048: 63 00 66 00 65 00 2d 00 c.f.e.-.
0050: 30 00 31 00 35 00 30 00 0.1.5.0.
0058: 30 00 34 00 38 00 33 00 0.4.8.3.
0060: 38 00 33 00 63 00 39 00 8.3.c.9.
0068: 7d 00 2c 00 20 00 31 00 }.,. .1.
0070: 31 00 2e 00 30 00 2e 00 1...0...
0078: 35 00 36 00 31 00 34 00 5.6.1.4.
0080: 2e 00 30 00 2c 00 20 00 ..0.,. .
0088: 73 00 74 00 61 00 72 00 s.t.a.r.
0090: 74 00 63 00 61 00 63 00 t.c.a.c.
0098: 68 00 65 00 2c 00 20 00 h.e.,. .
00a0: 30 00 2c 00 20 00 78 00 0.,. .x.
00a8: 2c 00 20 00 78 00 2c 00 ,. .x.,.
00b0: 20 00 78 00 2c 00 20 00 .x.,. .
00b8: 4e 00 49 00 4c 00 2c 00 N.I.L.,.
00c0: 20 00 4e 00 49 00 4c 00 .N.I.L.
00c8: 20 00 4e 00 49 00 4c 00 .N.I.L.
00d0: 0d 00 0a 00 ....

Message 3 -

The COM+ Event System detected a bad return code during its internal
processing. HRESULT was 8007043C from line 44 of
d:\nt_qxp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact
Microsoft Product Support Services to report this error.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

The following message occurs only once:

Volume Shadow Copy Service error: Unexpected error calling routine
CoCreateInstance. hr = 0x80040206.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 57 52 54 57 52 54 49 43 WRTWRTIC
0008: 32 31 31 33 00 00 00 00 2113....
0010: 57 52 54 57 52 54 49 43 WRTWRTIC
0018: 32 30 37 38 00 00 00 00 2078....
 
A

aronius

There are a bunch of msgs in the event log. The following three repeat
several times (I have tried the installation several times):

Message 1-

Product: Microsoft Office Professional Edition 2003 -- Installation
operation failed.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 7b 39 31 31 31 30 34 30 {9111040
0008: 39 2d 36 30 30 30 2d 31 9-6000-1
0010: 31 44 33 2d 38 43 46 45 1D3-8CFE
0018: 2d 30 31 35 30 30 34 38 -0150048
0020: 33 38 33 43 39 7d 383C9}

Message 2 -

EventType office11setup, P1 {91110409-6000-11d3-8cfe-0150048383c9}, P2
11.0.5614.0, P3 startcache, P4 0, P5 x, P6 x, P7 x, P8 NIL, P9 NIL, P10 NIL.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 6f 00 66 00 66 00 69 00 o.f.f.i.
0008: 63 00 65 00 31 00 31 00 c.e.1.1.
0010: 73 00 65 00 74 00 75 00 s.e.t.u.
0018: 70 00 2c 00 20 00 7b 00 p.,. .{.
0020: 39 00 31 00 31 00 31 00 9.1.1.1.
0028: 30 00 34 00 30 00 39 00 0.4.0.9.
0030: 2d 00 36 00 30 00 30 00 -.6.0.0.
0038: 30 00 2d 00 31 00 31 00 0.-.1.1.
0040: 64 00 33 00 2d 00 38 00 d.3.-.8.
0048: 63 00 66 00 65 00 2d 00 c.f.e.-.
0050: 30 00 31 00 35 00 30 00 0.1.5.0.
0058: 30 00 34 00 38 00 33 00 0.4.8.3.
0060: 38 00 33 00 63 00 39 00 8.3.c.9.
0068: 7d 00 2c 00 20 00 31 00 }.,. .1.
0070: 31 00 2e 00 30 00 2e 00 1...0...
0078: 35 00 36 00 31 00 34 00 5.6.1.4.
0080: 2e 00 30 00 2c 00 20 00 ..0.,. .
0088: 73 00 74 00 61 00 72 00 s.t.a.r.
0090: 74 00 63 00 61 00 63 00 t.c.a.c.
0098: 68 00 65 00 2c 00 20 00 h.e.,. .
00a0: 30 00 2c 00 20 00 78 00 0.,. .x.
00a8: 2c 00 20 00 78 00 2c 00 ,. .x.,.
00b0: 20 00 78 00 2c 00 20 00 .x.,. .
00b8: 4e 00 49 00 4c 00 2c 00 N.I.L.,.
00c0: 20 00 4e 00 49 00 4c 00 .N.I.L.
00c8: 20 00 4e 00 49 00 4c 00 .N.I.L.
00d0: 0d 00 0a 00 ....

Message 3 -

The COM+ Event System detected a bad return code during its internal
processing. HRESULT was 8007043C from line 44 of
d:\nt_qxp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact
Microsoft Product Support Services to report this error.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

The following message occurs only once:

Volume Shadow Copy Service error: Unexpected error calling routine
CoCreateInstance. hr = 0x80040206.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

0000: 57 52 54 57 52 54 49 43 WRTWRTIC
0008: 32 31 31 33 00 00 00 00 2113....
0010: 57 52 54 57 52 54 49 43 WRTWRTIC
0018: 32 30 37 38 00 00 00 00 2078....
 
A

aronius

I also found Microsoft Office 2003 Setup.txt file in my temp folder with the
info below, which suggests to me that despite my use of LOCALCACHE=F, setup
is trying to cache to the CD-ROM. How can I stop this?

Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 1
ServicePackLevel = 1
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup
3/5/2006 5:07:18 PM
Found property assignment: LOCALCACHE=F
Setup path: e:\SETUP.EXE
Trying to get version of
e:\SETUP.EXE
....succeeded.
e:\SETUP.EXE is version 11.0.5510.0
Current version of Setup.exe: 11.0.5510.0
Searching for .INI file: SETUP.INI
e:\FILES\SETUP\SETUP.INI
Settings file located: e:\FILES\SETUP\SETUP.INI
GetTempPath returned: D:\DOCUME~1\AARONA~1\LOCALS~1\Temp\

Reading settings file
e:\FILES\SETUP\SETUP.INI
Located: e:\PRO11N.MSI
Package to install: e:\PRO11N.MSI
Reading from "e:\FILES\SETUP\SETUP.INI": "Product\SkipLangCheck" (Default: 0)
Value: 0
Reading from "e:\FILES\SETUP\SETUP.INI": "Product\CheckUpdates" (Default: 0)
Value: 0
Product {91110409-6000-11D3-8CFE-0150048383C9} is not installed for the user.
Checking for Windows Installer....
D:\WINDOWS\System32\MSI.DLL
... succeeded.
Checking for any beta version of the product.
dwNoLtCoExist = 0
Reading from "e:\FILES\SETUP\SETUP.INI": "Cache\CDCache" (Default: 0)
Value: auto
Office-specific properties added: LOCALCACHE="F"
General properties added: LAUNCHEDFROMSETUP="1" SETUPEXEPATH="e:\"
SETUPEXENAME="SETUP.EXE"

Writing Task: Main - Microsoft Office 2003
Path: D:\WINDOWS\System32\msiexec.exe
CmdLine: /I e:\PRO11N.MSI LOCALCACHE="F" LAUNCHEDFROMSETUP="1"
SETUPEXEPATH="e:\" SETUPEXENAME="SETUP.EXE"

Looking for setup tasks to process.
3/5/2006 5:07:18 PM WaitForMsiExecDone...
3/5/2006 5:07:18 PM WaitForMsiExecDone exits
Verifying install package is available
Reading from "e:\FILES\SETUP\SETUP.INI": "Cache\CDCache" (Default: 0)
Value: auto
Reading from "e:\FILES\SETUP\SETUP.INI": "Cache\Purge" (Default: 0)
Value: 0
Reading from "e:\FILES\SETUP\SETUP.INI": "Cache\DeletableCache" (Default: 0)
Value: 1
SetupXml is at: e:\Files\Setup\PRO11N.xml

Parsing Download Info
Starting to load install configuration
Download Info:
Download Code : 90000409-6000-11D3-8CFE-0150048383C9
Source Path : e:\
Product Code : {91110409-6000-11D3-8CFE-0150048383C9}
Prod Src Path : PRO11N.MSI
Use Windows Installer : false

Files to Download:
File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL)
File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL
(DWINTL20.DLL_0001_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLEAN.DLL (OCLEAN.DLL_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCORE.OPC (OCLNCORE.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCUST.OPC (OCLNCUST.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\OCLNINTL.OPC (OCLNINTL.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OFFCLN.EXE (OFFCLN.EXE_1033)
File: FILES\SETUP\OSE.EXE (OSE.EXE)
File: PRO11N.MSI (PRO11N.MSI)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033)
File: SKU111.XML (SKU111.XML_0002_1033)
File: A2561408.CAB (A2561408.CAB)
File: A3561408.CAB (A3561408.CAB)
File: A4561408.CAB (A4561408.CAB)
File: AV561404.CAB (AV561404.CAB)
File: CC561401.CAB (CC561401.CAB)
File: CD561401.CAB (CD561401.CAB)
File: CF561401.CAB (CF561401.CAB)
File: CL561401.CAB (CL561401.CAB)
File: CM561401.CAB (CM561401.CAB)
File: CP561401.CAB (CP561401.CAB)
File: CR561401.CAB (CR561401.CAB)
File: CS561404.CAB (CS561404.CAB)
File: E2561412.CAB (E2561412.CAB)
File: E3561406.CAB (E3561406.CAB)
File: E4561412.CAB (E4561412.CAB)
File: EV561406.CAB (EV561406.CAB)
File: G3561412.CAB (G3561412.CAB)
File: GV561403.CAB (GV561403.CAB)
File: IJ561401.CAB (IJ561401.CAB)
File: IS561401.CAB (IS561401.CAB)
File: IU561401.CAB (IU561401.CAB)
File: L2561412.CAB (L2561412.CAB)
File: L3561412.CAB (L3561412.CAB)
File: L4561412.CAB (L4561412.CAB)
File: L9561403.CAB (L9561403.CAB)
File: LV561409.CAB (LV561409.CAB)
File: M2561414.CAB (M2561414.CAB)
File: M3561414.CAB (M3561414.CAB)
File: M4561414.CAB (M4561414.CAB)
File: M9561408.CAB (M9561408.CAB)
File: MA561412.CAB (MA561412.CAB)
File: MC561412.CAB (MC561412.CAB)
File: MG561411.CAB (MG561411.CAB)
File: MH561402.CAB (MH561402.CAB)
File: MO561405.CAB (MO561405.CAB)
File: MT561413.CAB (MT561413.CAB)
File: O0561401.CAB (O0561401.CAB)
File: O1561415.CAB (O1561415.CAB)
File: O9561411.CAB (O9561411.CAB)
File: P2561407.CAB (P2561407.CAB)
File: P3561405.CAB (P3561405.CAB)
File: P4561405.CAB (P4561405.CAB)
File: PA561401.CAB (PA561401.CAB)
File: PR103374.CAB (PR103374.CAB)
File: PR103680.CAB (PR103680.CAB)
File: PR308249.CAB (PR308249.CAB)
File: PV561405.CAB (PV561405.CAB)
File: PW561407.CAB (PW561407.CAB)
File: Q2561411.CAB (Q2561411.CAB)
File: Q3561411.CAB (Q3561411.CAB)
File: Q4561409.CAB (Q4561409.CAB)
File: QV561409.CAB (QV561409.CAB)
File: SKU111.CAB (SKU111.CAB)
File: TR103621.CAB (TR103621.CAB)
File: TR308223.CAB (TR308223.CAB)
File: V3561411.CAB (V3561411.CAB)
File: W2561411.CAB (W2561411.CAB)
File: W3561409.CAB (W3561409.CAB)
File: W4561409.CAB (W4561409.CAB)
File: WV561409.CAB (WV561409.CAB)
File: YA561403.CAB (YA561403.CAB)
File: YB561408.CAB (YB561408.CAB)
File: YC561413.CAB (YC561413.CAB)
File: YH561411.CAB (YH561411.CAB)
File: YI561403.CAB (YI561403.CAB)
File: YL561402.CAB (YL561402.CAB)
File: YM561403.CAB (YM561403.CAB)
File: YO561409.CAB (YO561409.CAB)
File: YS561405.CAB (YS561405.CAB)
File: YT561401.CAB (YT561401.CAB)
File: ZA561402.CAB (ZA561402.CAB)
File: ZC561402.CAB (ZC561402.CAB)
File: ZD561402.CAB (ZD561402.CAB)
File: ZE561411.CAB (ZE561411.CAB)
File: ZF561407.CAB (ZF561407.CAB)
File: ZG561401.CAB (ZG561401.CAB)
File: ZH561411.CAB (ZH561411.CAB)
File: ZI561402.CAB (ZI561402.CAB)
File: ZJ561401.CAB (ZJ561401.CAB)
File: ZK561401.CAB (ZK561401.CAB)
File: ZM561401.CAB (ZM561401.CAB)
File: ZN561401.CAB (ZN561401.CAB)
File: ZO561401.CAB (ZO561401.CAB)
File: ZQ561401.CAB (ZQ561401.CAB)
File: ZR561409.CAB (ZR561409.CAB)
File: ZS561401.CAB (ZS561401.CAB)
File: ZT561401.CAB (ZT561401.CAB)
File: ZU561409.CAB (ZU561409.CAB)
File: ZV561401.CAB (ZV561401.CAB)
File: ZY561401.CAB (ZY561401.CAB)
File: ZZ561401.CAB (ZZ561401.CAB)
File: FILES\SETUP\SETUP.INI (PRO11N.INI)
File: SETUP.EXE (SETUP.EXE_1033)
Using Office Source Engine at path: e:\FILES\SETUP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0

Using Local Cache Drive of already installed product: E:\.
Found pre-existing download, will use this as default drive for local cache.
Can't cache "some" on drive "E:\", not enough disk space.
(CDCACHE=AUTO) - There is not enough space to cache some or all of the
image. Default for this download was E:\
Didn't have enough space to perform local cache Setup.
Couldn't perform local caching.
DWSETUPLOGFILE="D:\DOCUME~1\AARONA~1\LOCALS~1\Temp\Microsoft Office 2003
Setup(0028).txt"
DWMSILOGFILE="D:\DOCUME~1\AARONA~1\LOCALS~1\Temp\Microsoft Office 2003
Setup(0028)_Task(0001).txt"
Command Line Logging Parameters: /lpiwaeo
"D:\DOCUME~1\AARONA~1\LOCALS~1\Temp\Microsoft Office 2003
Setup(0028)_Task(0001).txt"
3/5/2006 5:07:19 PM
Executing Task:
Microsoft Office 2003
"D:\WINDOWS\System32\msiexec.exe" /I e:\PRO11N.MSI LOCALCACHE="F"
LAUNCHEDFROMSETUP="1" SETUPEXEPATH="e:\" SETUPEXENAME="SETUP.EXE" /lpiwaeo
"D:\DOCUME~1\AARONA~1\LOCALS~1\Temp\Microsoft Office 2003
Setup(0028)_Task(0001).txt" CDCACHE="0"
DWSETUPLOGFILE="D:\DOCUME~1\AARONA~1\LOCALS~1\Temp\Microsoft Office 2003
Setup(0028).txt" DWMSILOGFILE="D:\DOCUME~1\AARONA~1\LOCALS~1\Temp\Microsoft
Office 2003 Setup(0028)_Task(0001).txt"
Type: msi
Ignore Return Values: False
Reboot: False


Successfully launched MsiExec....
3/5/2006 5:09:21 PM Chained install return code: 1603

Exit code was an error.
Shutting down chained setup processing.
Set Verbose logging for subsequent setup.


***** Setup exits
3/5/2006 5:09:21 PM
(return = 1603)
 

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