Can't close Word/Excel/Power Point

D

Diane Ross

The "New User Account" unfortunately also didn't solve the problem.
So I will have to do the "Archive & Install". One question before I start this
for me complex "therapy", you said " If I want to save my existing files,
users, and network settings..." but you didn't mentioned the applications,
does it mean that I'll have to reinstall all my aplications that I've on the
Mac (I hope not because this would be a horror pure)?

No, your applications are not removed.
 
T

Tomislav

Hallo Diane

It works, the "Archive & Install" has solved the problem. And it was really not complicated as you mentioned it and until now I didn't have to reinstall any of my applications or settings. I've done an Back-Up with this "healthy setting" with the Time Machine.
Are there any measures to prevent this to happened once again ? I do the repair the "zugansrechte (sorry, I don't know the englich term for it) rights" on HD/Applications/Utility applications/Harddisc applications once in a week. What else can I do?

Thank you. With kindest regards.

Tomislav
 
D

Diane Ross

It works, the "Archive & Install" has solved the problem. And it was really
not complicated as you mentioned it and until now I didn't have to reinstall
any of my applications or settings. I've done an Back-Up with this "healthy
setting" with the Time Machine.

That's great! Remember to exclude the Entourage Identity folder in Time
Machine. Select from one of these options:

Are there any measures to prevent this to happened once again ? I do the
repair the "zugansrechte (sorry, I don't know the englich term for it) rights"
on HD/Applications/Utility applications/Harddisc applications once in a week.
What else can I do?

Your best defense is to have a good backup strategy. Don't add haxies and
shut now properly. Restart your Mac occasionally. This often fixes many
problems.

Repairing permissions isn't really necessary unless you are installing new
system and/or Apple software.

See this article on Repair Permissions:

Repairing permissions: What you need to know

<http://www.macworld.com/article/52220/2006/08/repairpermissions.html>

Or
<http://tinyurl.com/2mcso3>

In the article they mention:

<quote>
Apple¹s description of the Repair Disk Permissions function seems to imply
that any software, including third-party software, installed using Installer
and accompanied by a receipt in /Library/Receipts is affected by repairing
permissions. However, we know from the previous answer that this isn¹t the
case. The only third-party software affected by repairing permissions is
software included with Mac OS X and installed by the Mac OS X Installer; for
example, the Flash browser plug-in (/Library/Internet
Plug-Ins/flashplayer.xpt) and‹in older versions of Mac OS X‹Microsoft¹s
Internet Explorer browser.</quote>
 
T

Tomislav

Hallo Diane

Thank you for the advice to exclude Entourage Identity for the Back Up with Time Machine, I didn't now that this is necessary.
And regarding the Restart, I shut the iMac on the daily basis when I go to sleep, should be OK, shouldn't ist? Can you tell what are "haxies".

Kindest regards.

Tomislav

Thank
 
D

Diane Ross

And regarding the Restart, I shut the iMac on the daily basis when I go to
sleep, should be OK, shouldn't ist? Can you tell what are "haxies".

Yes, that's adequate. Many users never shut down.

Haxies are software that hack the OS. These are typically small interface
and functionality tweaks to the system or existing applications by injecting
code into programs as they load. Unsanity makes several like FruitMenu and
WindowShade.

<http://www.unsanity.com/>
 
T

Tomislav

Hallo Diane

Thank you for the explanation of the "haxies".
I've tried to do this thing with the "Quit the Entourage Datebase" (although I don't understand wha because I never use it) I've succed to open the automator but then I get this message "Show growl notification" could not be found-try to reinstall it. Then I of course I quit the whole thing because I didn't understand what I'm doing at all. .
And unfortunately I've discovered that with the "Archive and Install" I have losed my "Parallels Desktop" with the "Microsoft XP", I hope I will suceed to solve the problem with the parallels support.
With kindest regards.

Tomislav
 
T

Tomislav

Hallo Diane

I would like to show you that I try to understand (and not that I'm only "consuming" your knowladge) what this issue of quiting the Microsoft applications is or means. If I'm correct, it means that any part of the microsft office (Word/Excel/Power Point) can corrupt th eback-up on the time machine, so anytime when the time machine makes an back-up this ofice applications should be quited. Because a user mostly forgett to do it the automator do this script or simpler said, gives the order to the Office aplications to quit. That means that this order "quit power point" could hapen exactly during a power point presentation for example (what would be a little bit tricky). If it is so I supouse what would be the strategy to prevent it; could the time machine be programed to do only one back-up daily for example on 2 am. Only one back up daily hides another potential problem, that when you prepare a "power point" presentation and the HD crashs everythig what has been created on that day after the last back-up at 2 am will be lost. Is it so?

Thank you. Kindest regards

Tomislav
 
D

Diane Ross

I've tried to do this thing with the "Quit the Entourage Datebase" (although I
don't understand wha because I never use it) I've succed to open the automator
but then I get this message "Show growl notification" could not be found-try
to reinstall it. Then I of course I quit the whole thing because I didn't
understand what I'm doing at all. .

You might not have Growl installed. It's free download and install. It's not
required, but it's a nice addition to have.

http://growl.info
 
D

Diane Ross

You are only excluding Entourage's data from Time Machine backup. Your PP,
Word or Excel documents would be saved by Time Machine on it's hourly
schedule.

Time Machine backs up hourly. Since you are using Entourage during the day,
it would be backed up hourly. Even if the backup were not corrupted from
being open, it would consume a huge amount of time since the entire database
is copied and not the newest mail.

You exclude the Identity from Time Machine and only backup once a day at
night when you are not working. The Automator script will run automatically
quitting everything then make a backup copy outside of your Microsoft User
Data folder so it's ok for Time Machine to backup when it runs.

Hope this is clear.
 
T

Tomislav

Hallo Diane

I use the Mac-Mail Application not Entourage but I'll quit the Entourage Identity "in advance" , maybe one day I decide to use it. Do I have to do the same for the Mac Mail Application?
In the Forum Discussion about quiting Entourage Identity is mentioned "Quit all Microsoft applications before back up". You said "only excluding Entourage's data from Time Machine backup". What exactly should then be writen in the script :

only
tell application "Microsoft Entourage" to quit

or all of this incl the first line with entourage:

tell application "Microsoft Database Daemon" to quit
tell application "Microsoft Office Reminders" to quit
tell application "My Day" to quit
tell application "Microsoft Word" to quit
tell application "Microsoft Excel" to quit
tell application "Microsoft PowerPoint" to quit
tell application "Microsoft Messenger" to quit

Thank you . With kindest regards

Tomislav
 
D

Diane Ross

I use the Mac-Mail Application not Entourage but I'll quit the Entourage
Identity "in advance" , maybe one day I decide to use it. Do I have to do the
same for the Mac Mail Application?
In the Forum Discussion about quiting Entourage Identity is mentioned "Quit
all Microsoft applications before back up". You said "only excluding
Entourage's data from Time Machine backup". What exactly should then be writen
in the script :

Since you don't use Entourage you don't need to do any of this. It's only
the Entourage database that's at risk.
 
T

Tomislav

Hallo Diane

I would like to inform that unfortunately I get back to the first step; I can't quit Word/Excel/Power Point. It has worked for a couple of days and obviously the same apllication has curupt the office aplications. Are they any further options or I have to accept this ?

Kindest regards.

Tomislav
 
D

Diane Ross

I would like to inform that unfortunately I get back to the first step; I
can't quit Word/Excel/Power Point. It has worked for a couple of days and
obviously the same apllication has curupt the office aplications. Are they any
further options or I have to accept this ?

No you should not have to accept this. If you can, I would wipe the drive
and install everything clean. Be very careful when bring over your data. If
you have a local person that can offer you support, I suggest you find
someone to help you. I do support for clients so you can contact me off list
if you can't find someone locally.
 

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