M
MelPhoto
Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel Email Client: Exchange Our company recently signed up with Comcast Business & we are trying to configure the hosted exchange email accounts they provide with Entourage 2008 on our Macs.
Comcast only provides info on their help site for configuring the accounts as IMAP using Entourage 2004. I have been able to connect using IMAP but of course would prefer to set it up as an Exchange account. I have also been able to connect through Apple Mail which auto configured my account as exchange 2007 but we would prefer to use Entourage.
Entourage will not auto-configure (I think because exchange is hosted offsite & I am not directly connected to server). So I need to know what to enter for:
Account ID: Tried entering my full email as this worked on iPhone & for IMAP settings. Also tried using only the part before the @ symbol
Domain: Entered part after @ symbol (not sure what else to try but I think this may be the part I have wrong)
Exchange server: mail.hmc1.comcast.net (again this worked on iPhone - I also tried it with & without https://)
Public folders server: mail.hmc1.comcast.net??
LDAP server: ??
Ultimately, I'm assuming only Comcast can provide me with these settings but their tech support seems clueless about Entourage. I'm hoping someone else has set-up a Comcast exchange account using Entourage and can tell me what settings they used. This guessing game is driving me crazy.
Thanks!
Melanie
Comcast only provides info on their help site for configuring the accounts as IMAP using Entourage 2004. I have been able to connect using IMAP but of course would prefer to set it up as an Exchange account. I have also been able to connect through Apple Mail which auto configured my account as exchange 2007 but we would prefer to use Entourage.
Entourage will not auto-configure (I think because exchange is hosted offsite & I am not directly connected to server). So I need to know what to enter for:
Account ID: Tried entering my full email as this worked on iPhone & for IMAP settings. Also tried using only the part before the @ symbol
Domain: Entered part after @ symbol (not sure what else to try but I think this may be the part I have wrong)
Exchange server: mail.hmc1.comcast.net (again this worked on iPhone - I also tried it with & without https://)
Public folders server: mail.hmc1.comcast.net??
LDAP server: ??
Ultimately, I'm assuming only Comcast can provide me with these settings but their tech support seems clueless about Entourage. I'm hoping someone else has set-up a Comcast exchange account using Entourage and can tell me what settings they used. This guessing game is driving me crazy.
Thanks!
Melanie