Corrupt MS Word Data Registry Key KB822645

[Tim R]

To test the theory that Stylizer is someone corrupting the Settings value I
have removed it from everyone's startup folder - this was completed
yesterday.

changed. Why don't you search for all Startup folders and multiple copies
of your templates on both the local drive *and* on any network drives
available.>>

Are you thinking that the startup folder location is being changed by the
user? If that's the case it's not possible as the users doesn't have the
rights to change anything in c:\program files. Moreover they can't even see
things on the c:\ drive (locked down from group policy).

There are not multiple copies of any of the .dot's mentioned before on the
local drive or any networked mapped drives that they have access to. The
GPO points the Workgroup templates path to the shared MSWordTemplates folder
on the network. This folder contains all document templates that we have
(letterhead, fax sheets, pleadings, etc). It also doesn't have any copies
of the previously discussed .dot's that I sent you.

To answer your other question my users exit Word and restart their computer
upon leaving for the day.

Unless you can think of anything else I will report back the next time this
issue occurs now that Stylizer is off the desktop.

TR

 

[Beth Melton]

To test the theory that Stylizer is someone corrupting the Settings
value I have removed it from everyone's startup folder - this was
completed yesterday.

I'm interested in hearing the outcome.

Are you thinking that the startup folder location is being changed
by the user? If that's the case it's not possible as the users
doesn't have the rights to change anything in c:\program files.
Moreover they can't even see things on the c:\ drive (locked down
from group policy).

No, not by the user, by an add-in. Potentially an add-in could modify
the startup location permanetly or temporarily.

There are not multiple copies of any of the .dot's mentioned before
on the local drive or any networked mapped drives that they have
access to. The GPO points the Workgroup templates path to the
shared MSWordTemplates folder on the network. This folder contains
all document templates that we have (letterhead, fax sheets,
pleadings, etc). It also doesn't have any copies of the previously
discussed .dot's that I sent you.

Unless you can think of anything else I will report back the next
time this issue occurs now that Stylizer is off the desktop.

I can't think of anything else off-hand. My suggestion for the
removing the Stylizer is because it's the one template in which I
can't view the code.

Please let us know even if it doesn't occur.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

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