Entourage 12.2.0 update crashes after update install

[Pope7]

Oh what a lovely update this has been. I manage a split office, and this killed Entourage on ALL of our Macs.

I'm not sure what caused this, but this update is definitely broken.

 

[bizzjust]

Interesting - can't trust the updater function. I just experienced this with the recent OS update - which created a problem with my airport extreme.

I also wish now that this is a known problem for a few weeks - the software updater function would somehow give any indication of possible problems! Remind me not to do it before a trip - I'm now stuck having to remove and reinstall, when I don't really have the time to spend.

From now on - I will only go to the website to get updater - as well as check the forums before I install it...

 

[BrokerDon]

I gave you my best advice based on yourcrashreport. Microsoft doesn't
offer free support and we do our best as volunteers here to offer
suggestions.

"Microsoft doesn't offer free support".

What if our company has a $2,500 a month contract with our IT provider
(ARRC Technology) who is a Microsoft Partner... Can't THEY get
support from Microsoft? If so, do they have to pay for support too?

Personally I can't wait for Microsoft to open up retail stores like
Apple and have Microsoft Geniuses try to fix their software
problems... Should make for some GREAT stories!