Entourage crashing

[Diane Ross]

An unexpected error occured while trying to load the Microsoft
Framework X library.

I don't know what this means, but error messages from Word always give
me a tight feeling in my chest.

I moved the Main Identities folder to the Shared User folder and
reopened Word (it did open before when I clicked OK on the error
message). This time it seemed to open normally.

Option 1) If you receive a framework error, re-apply recent updates. A
framework error normally means one or more components of Office have not
been updated correctly and are now out of synch with other bits.

Option 2) The "Framework error" is basically a (generic) message indicating
the application can't connect to the Database or to the expected information
inside the Database. The reasons may differ and so may the methods to solve
it.

Option 3) See this fix:
<http://www.entourage.mvps.org/error/text.html#error_framework>

Some users have resorted to deleting the MUD folder, but before you do that
try some other methods (repairing permissions, rebuilding the Database,...)
before you take a drastic action like deleting the MUD folder.

In summary, it might be easier for you to use "Remove Office" then
re-install from the CD then Update. Move your Identity folder to anther
location. Save any important info that you might have in the MUD folder.
Delete the MUD folder and let Entourage create a new one. Move your old
Identity back into the Identities folder. (verify that all permissions are
set correctly by comparing them to the default).

Let me know how this works.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>