Entourage version didn't change

[Corentin Cras-Méneur]

Read:

Color me confused over updates (The Entourage Help Blog)
<http://blog.entourage.mvps.org/2008/03/entourage_still_states_1200.html>

Two points on this topic:

2. Users that have modified their soundsets could cause Entourage not to
update

What do you mean by mofidy?? Select a different one than the default
one?? If it is the case, I'm guilty as stated, if not, then I was still
affected by the problem.

3. A Finder error is causing the correct version not to stick for Entourage

Welllllll that happens, but I suspect it is not always the case here.
In any case, looging out and back in or rebooting should force the
Finder to refresh the version number.


Corentin

 

[Dan Gaters]

Forget the version number, do we know exactly what gets updated in
Entourage? Is the presence of fixed notification sounds evidence of proper
update? I have updated, got the sounds working OK, but the version is not
properly updated. Now, what exactly am I missing in Entourage?

DG

 

[Diane Ross]

Forget the version number, do we know exactly what gets updated in
Entourage? Is the presence of fixed notification sounds evidence of proper
update?
No

I have updated, got the sounds working OK, but the version is not
properly updated. Now, what exactly am I missing in Entourage?

Have no clue other than it could be a bad install and what that would lead
to down the pike who knows.

I had to do the full remove and re-install myself. See directions.

<http://blog.entourage.mvps.org/2008/03/entourage_still_states_1200.html>

 

[Corentin Cras-Méneur]

No

There are tons of files that get updated. You can load the updater in an
application like Pacifist to take a look inside.

Corentin

 

[Dan Gaters]

Corentin Cras-Méneur:

There are tons of files that get updated. You can load the updater in an
application like Pacifist to take a look inside.

I'm not worried about what's inside the updater, I'm worried about what
gets updated (or not) inside Entourage. So far, the only real 'evidence'
that there's something wrong with the Entourage update (as opposed to other
pieces of the Office suite) is the version number designation. Do you
dispute this? Assuming the sounds getting fixed is an indication of the
update, can anyone actually point to something in Entourage specifically
that fails?

DG

 

[Jesse David Hollington]

Different people may have different experiences as to how much of Entourage
successfully updated, and of course if it *is* truly just the Info.plist
file that's not getting updated (and therefore not showing the new version
number), this may not be an issue.

In my case, however, I had working system sounds yet Entourage was still
showing 12.0.0. I dug into the actual Office updater package, and found the
four standalone packages used to update Entourage, and applied them manually
(only one is the main application -- the other three appear to update help
files).

This was certainly an easier method than a full rip and reinstall as well.
It took about five minutes as opposed to an hour.

Note that within this package, there is a separate "sound files" package, so
it's entirely possible that the sound files are updated separately *apart
from* the main Entourage code.

What I do know is that even though I wasn't experiencing any obvious
problems (I did have one crash of Entourage before the update, but it's
difficult to say whether that was relevant or not), I'm quite sure I wasn't
on the newest code... In the very least, after the update I had to
reauthorize my Mac OS X firewall and all of my keychain data for the new
version of Entourage to use it. Now, that may be because OS X was only
looking at the plist file or not, but either way I'm certainly more
comfortable now that it's showing 12.0.1.

If you want to do a manual comparison, just open up the Office updater
package, and install the Entourage incremental update packages to another
folder. You won't have a running copy of Entourage (as it's an *incremental*
package that only includes those pieces that have been updated), but you can
then dig in to the incremental package and the original Entourage.app
package and see what the differences are for yourself.

 

[Corentin Cras-Méneur]

I'm not worried about what's inside the updater, I'm worried about what
gets updated (or not) inside Entourage.

Pacifist doesn't show you what's inside the updater. It shows you
exactly what gets installed and where. Take a look.

So far, the only real 'evidence'
that there's something wrong with the Entourage update (as opposed to other
pieces of the Office suite) is the version number designation. Do you
dispute this?

Well I can't since I sure didn't want to take the slightest chance and
wiped out Office from my Mac to better reinstall it.

Assuming the sounds getting fixed is an indication of the
update, can anyone actually point to something in Entourage specifically
that fails?

The sounds are not the only thing that got updated. Really, the list of
files replaced by the update is massive and a LOT of areas of the
applciations are touched. For instance, I'm not (currently) seeing the
problems with the SyncServices that were afflicting my Mac so far.

Up to you to take a chance if you want, but I clearly made the choice
not to do so myself.

Corentin

 

[Eric Donkersloot]

Apparently in my case, it failed:

Last update applied: Friday, March 7, 2008 6

Microsoft Entourage.app: 12.0.0
Microsoft Excel.app: 12.0.1
Microsoft Word.app: 12.0.1
Microsoft PowerPoint.app: 12.0.1
Microsoft Messenger.app: 6.0.3
MicrosoftComponentPlugin:Friday, March 7, 2008 6:14:19 AM
Junk E-Mail Protection:Saturday, December 1, 2007 10:27:09 AM
Mac OS X 10.5.2 (9C31)

I'd rather not re-install Office 2008 completely, any chance on a quick fix
by Microsoft ?

Eric

 

[Corentin Cras-Méneur]

I'd rather not re-install Office 2008 completely, any chance on a quick fix
by Microsoft ?

I wouldn't know and they haven't made any announcement so far,

Corentin

 

[Diane Ross]

I'd rather not re-install Office 2008 completely, any chance on a quick fix
by Microsoft ?

The steps to "Remove Office" and re-install are not too time consuming and
worth the time. IMHO.

<http://blog.entourage.mvps.org/2008/03/entourage_still_states_1200.html>

 

[Eric Donkersloot]

The steps to "Remove Office" and re-install are not too time consuming and
worth the time. IMHO.

Okay, will re-install today. Thanks.