ERROR:Microsoft Office Outlook has stopped working

[rudyk2evy]

Thanks for your interest...

I emptied out the Owner/AppData/Local/Microsoft/Outlook and the
Owner/AppData/Roaming/Microsoft/Outlook folders leaving only the active
Outlook.pst file in the Owner... folder to generate a new profile. Several
new files were generated automatically but the problem remained. I suppose
that could mean that the .pst file is corrupted.

Addins are sparse. The only active one is Microsoft Outlook Mobile Service
and this cannot be turned off ("The connected state of office add-ins
registered in HKLM cannot be changed") Ditto for inactive addin Microsoft
VBA for Outlook.

The behavior is as if Outlook fails to shut down a process when the program
is closed and the process is unable to continue and generates the error
window.

I'm going to back up my files and download free pst repair software for a
last shot.

Again, thanks.

Rudy

It tells me that either you have an addin causing problems (Tools, Trust
Center, Addins) or the profile is corrupt. I'd start by disabling all the
addins and see if it works correctly.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Same problem using Outlook7 and new install of Vista SP1

Problem is not evident when Outlook is run in Safe Mode. Also I noticed
that the problem was not evident on first use of Outlook after booting
back
into normal mode. What does this tell you Brian?

 

[jrdjrnola]

Thanks for your interest...

I emptied out the Owner/AppData/Local/Microsoft/Outlook and the
Owner/AppData/Roaming/Microsoft/Outlook folders leaving only the active
Outlook.pst file in the Owner... folder to generate a new profile.  Several
new files were generated automatically but the problem remained.  I suppose
that could mean that the .pst file is corrupted.

Addins are sparse.  The only active one is Microsoft Outlook Mobile Service
and this cannot be turned off ("The connected state of office add-ins
registered in HKLM cannot be changed")  Ditto for inactive addin Microsoft
VBA for Outlook.

The behavior is as if Outlook fails to shut down a process when the program
is closed and the process is unable to continue and generates the error
window.

I'm going to back up my files and download free pst repair software for a
last shot.

Again, thanks.

Rudy








- Show quoted text -

If you have iTunes but no iphone, try disabling the "Apple Mobile
Device" service.
John

 

[J Lutgring]

I use Vista Ultimate 32 with Office 2007. For the past few weeks I have been
getting this error, "Microsoft Office Outlook has stopped working."Then
whenever I relaunched Outlook, I got the pop up that said that it was
checking the PST file for errors because it was not closed properly. I used
the command line option /cleanviews and that still didn't help.

After much experimentation, I found a way to prevent this from happening to
me:

I had Outlook 2007 configured to empty the deleted items folder
automatically when it exits. When I turned this feature off and deleted these
items manually before I exited Outlook, when I did exit, there was no error
message. It works that way for me every time.

If you have Outlook configured this way and you would like to try this to
see if this solves this problem, do the following:

To enable/disable this feature, in Outlook, click Tools/Options then click
the Other tab. Remove the check from the box "Empty the Deleted Items Folder
When Exiting." Now click Apply then OK.

I hope you have as much success with this as I have.

J

You can run Detect and Repair from any Office program plus Control Panel->Add/Remove Programs->Microsoft Office->Change->Repair.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Ernie asked:

| Have not had a response yet to my request re Outlook closing itself.
| Thought I'd add, however, that I've tried repair and delete and
| re-install from the CD. I tried Milly's suggestion but Outlook closes
| while it's still loading the detect and repair process. Also it was
| unable to find the proper program on the Office CD.
|
| Thanks.
|
|| Have you tried running Detect and Repair? Help->Detect and Repair.
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, JACK KAYE asked:
||
||| I am runing Microsoft Office Professional 2003 on Vista Home
||| Premium. all programs work perfectly (including Outlook) except
||| every time I close Outlook I get the following message.
|||
||| Microsoft Office Outlook has stopped working.
||| A problem caused the program to stop working correctly.
||| Windows will close the program and notify you if a solution is
|||
||| available. Close
||| Program.
|||
||| When I click on Close Program, the error box goes away. Other than
||| the error message upon closing Outlook, the program works fine.
|||
||| I deleted and reinstalled the program twice but the error message
||| still appears upon closing the program.
|||
||| Any thoughts would be appreciated.
|||
||| (e-mail address removed)

 

[Shyler]

Having wanted to throw my pc out of the window for the last couple of days
after getting the same frustrating response from Office Outlook 2007 while
using vista I found this site and hoped I would get some help but it seems as
if Milly Staples {MVP - Outlook] seems just to want to insult people. To say
I am astonished and dismayed in the extreme is an understatement. I would
have expected a professional response but it seems that this, like Outlook
working is too much to ask for. Perhaps tyou were just having some bad days,
but either way I don't think abusing others is the right way to go and if
need be someone else should respond (politely, although I did not think this
needed to be spelt out, but obviously so!) Politeness costs nothing, but
insults cost customers!!!

Hopefully I can now find an answer to prevent my Outlook 2007 from opening
and then telling me that it won't work, despite using scanpst and other
repair solutions that sadly have not worked and left me unable to use
outlook. I would also like a polite response but I am guessing that Ms
Staples is going to respond in the manner she seems to have become infamous
for...

Feel better now?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jules asked:

| MVP-Outlook?!? hahhahahahahaha! About as helpful as a brick through
| Windows (Vista).
|
| JK
| MCSE
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Had to go look for a while to find that to make your completely
|| unhelpful comment, eh?
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Kibbage asked:
||
||| That's a pretty rude response.
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| No, you don't have EXACTLY the same problem as you are running a
|||| different version of Outlook.
||||
|||| Start your own thread and give complete details of your setup and
|||| the problem.
||||
||||
|||| --ÂÂÂ
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, Stoke Fan asked:
||||
||||| I have exactly the same problem as Jack - an error message as I
||||| close down although the program works perfectly.
|||||
||||| I am also using Vista Home Premium but with Outlook 2007
|||||
||||| Help would be appreciated
|||||
||||| "JACK KAYE" wrote:
|||||
|||||| I am runing Microsoft Office Professional 2003 on Vista Home
|||||| Premium. all programs work perfectly (including Outlook)
|||||| except every time I close Outlook I get the following message.
||||||
|||||| Microsoft Office Outlook has stopped working.
|||||| A problem caused the program to stop working correctly.
|||||| Windows will close the program and notify you if a solution is
||||||
|||||| available. Close
|||||| Program.
||||||
|||||| When I click on Close Program, the error box goes away. Other
|||||| than the error message upon closing Outlook, the program works
|||||| fine.
||||||
|||||| I deleted and reinstalled the program twice but the error message
|||||| still appears upon closing the program.
||||||
|||||| Any thoughts would be appreciated.
||||||
|||||| (e-mail address removed)

 

[DL]

You got a proffessional response pointing out you had a different version &
to start a new thread, which allthough you have done so it containes totally
irrelevent info.
'other repair solutions' does not say a lot.
Start Outlook using the safe switch, see if that helps

Having wanted to throw my pc out of the window for the last couple of days
after getting the same frustrating response from Office Outlook 2007 while
using vista I found this site and hoped I would get some help but it seems
as
if Milly Staples {MVP - Outlook] seems just to want to insult people. To
say
I am astonished and dismayed in the extreme is an understatement. I would
have expected a professional response but it seems that this, like Outlook
working is too much to ask for. Perhaps tyou were just having some bad
days,
but either way I don't think abusing others is the right way to go and if
need be someone else should respond (politely, although I did not think
this
needed to be spelt out, but obviously so!) Politeness costs nothing, but
insults cost customers!!!

Hopefully I can now find an answer to prevent my Outlook 2007 from opening
and then telling me that it won't work, despite using scanpst and other
repair solutions that sadly have not worked and left me unable to use
outlook. I would also like a polite response but I am guessing that Ms
Staples is going to respond in the manner she seems to have become
infamous
for...

Feel better now?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jules asked:

| MVP-Outlook?!? hahhahahahahaha! About as helpful as a brick through
| Windows (Vista).
|
| JK
| MCSE
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Had to go look for a while to find that to make your completely
|| unhelpful comment, eh?
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Kibbage asked:
||
||| That's a pretty rude response.
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| No, you don't have EXACTLY the same problem as you are running a
|||| different version of Outlook.
||||
|||| Start your own thread and give complete details of your setup and
|||| the problem.
||||
||||
|||| --Ã,Â
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, Stoke Fan asked:
||||
||||| I have exactly the same problem as Jack - an error message as I
||||| close down although the program works perfectly.
|||||
||||| I am also using Vista Home Premium but with Outlook 2007
|||||
||||| Help would be appreciated
|||||
||||| "JACK KAYE" wrote:
|||||
|||||| I am runing Microsoft Office Professional 2003 on Vista Home
|||||| Premium. all programs work perfectly (including Outlook)
|||||| except every time I close Outlook I get the following message.
||||||
|||||| Microsoft Office Outlook has stopped working.
|||||| A problem caused the program to stop working correctly.
|||||| Windows will close the program and notify you if a solution is
||||||
|||||| available. Close
|||||| Program.
||||||
|||||| When I click on Close Program, the error box goes away. Other
|||||| than the error message upon closing Outlook, the program works
|||||| fine.
||||||
|||||| I deleted and reinstalled the program twice but the error message
|||||| still appears upon closing the program.
||||||
|||||| Any thoughts would be appreciated.
||||||
|||||| (e-mail address removed)

 

[CB]

Feel better now?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jules asked:

| MVP-Outlook?!? hahhahahahahaha! About as helpful as a brick through
| Windows (Vista).
|
| JK
| MCSE
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Had to go look for a while to find that to make your completely
|| unhelpful comment, eh?
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Kibbage asked:
||
||| That's a pretty rude response.
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| No, you don't have EXACTLY the same problem as you are running a
|||| different version of Outlook.
||||
|||| Start your own thread and give complete details of your setup and
|||| the problem.
||||
||||
|||| --ÂÂÂ
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, Stoke Fan asked:
||||
||||| I have exactly the same problem as Jack - an error message as I
||||| close down although the program works perfectly.
|||||
||||| I am also using Vista Home Premium but with Outlook 2007
|||||
||||| Help would be appreciated
|||||
||||| "JACK KAYE" wrote:
|||||
|||||| I am runing Microsoft Office Professional 2003 on Vista Home
|||||| Premium. all programs work perfectly (including Outlook)
|||||| except every time I close Outlook I get the following message.
||||||
|||||| Microsoft Office Outlook has stopped working.
|||||| A problem caused the program to stop working correctly.
|||||| Windows will close the program and notify you if a solution is
||||||
|||||| available. Close
|||||| Program.
||||||
|||||| When I click on Close Program, the error box goes away. Other
|||||| than the error message upon closing Outlook, the program works
|||||| fine.
||||||
|||||| I deleted and reinstalled the program twice but the error message
|||||| still appears upon closing the program.
||||||
|||||| Any thoughts would be appreciated.
||||||
|||||| (e-mail address removed)

 

[CB]

I am running Office Enterprise 2007 on a Win 7 64bit machine. I DO HAVE the
same problem. Outlook opens, then closes in less than one minute with the
same error message. Rather that the snide remarks on this forum, a solution
to the problem would be helpful.

Feel better now?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jules asked:

| MVP-Outlook?!? hahhahahahahaha! About as helpful as a brick through
| Windows (Vista).
|
| JK
| MCSE
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Had to go look for a while to find that to make your completely
|| unhelpful comment, eh?
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Kibbage asked:
||
||| That's a pretty rude response.
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| No, you don't have EXACTLY the same problem as you are running a
|||| different version of Outlook.
||||
|||| Start your own thread and give complete details of your setup and
|||| the problem.
||||
||||
|||| --ÂÂÂ
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, Stoke Fan asked:
||||
||||| I have exactly the same problem as Jack - an error message as I
||||| close down although the program works perfectly.
|||||
||||| I am also using Vista Home Premium but with Outlook 2007
|||||
||||| Help would be appreciated
|||||
||||| "JACK KAYE" wrote:
|||||
|||||| I am runing Microsoft Office Professional 2003 on Vista Home
|||||| Premium. all programs work perfectly (including Outlook)
|||||| except every time I close Outlook I get the following message.
||||||
|||||| Microsoft Office Outlook has stopped working.
|||||| A problem caused the program to stop working correctly.
|||||| Windows will close the program and notify you if a solution is
||||||
|||||| available. Close
|||||| Program.
||||||
|||||| When I click on Close Program, the error box goes away. Other
|||||| than the error message upon closing Outlook, the program works
|||||| fine.
||||||
|||||| I deleted and reinstalled the program twice but the error message
|||||| still appears upon closing the program.
||||||
|||||| Any thoughts would be appreciated.
||||||
|||||| (e-mail address removed)

 

[Peter Foldes]

CB

There is no snide remarks from here CB. You will need to contact the IT Department
from where you have purchased your Office 2007 Enterprise version through the HUP.
Failing the above you need to contact the Free Telephone support that comes with the
Office Enterprise. For this you will need to have at hand the documentation of your
purchase your VL number that was supplied to you and the HUP number from where you
purchased the Enterprise

Below is the info that you will need and you need your password that was also
supplied with your purchase

Here you will find the Phone numbers and email addresses as to where and whom to
contact about Office Enterprise and your issue.
Scroll down to the bottom of page to North America
https://licensing.microsoft.com/eLicense/L1033/overview.asp

If by any chance you have a pirated version of the software,then unfortunately
nobody is able to help you.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
http://www.microsoft.com/protect

I am running Office Enterprise 2007 on a Win 7 64bit machine. I DO HAVE the
same problem. Outlook opens, then closes in less than one minute with the
same error message. Rather that the snide remarks on this forum, a solution
to the problem would be helpful.

Feel better now?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jules asked:

| MVP-Outlook?!? hahhahahahahaha! About as helpful as a brick through
| Windows (Vista).
|
| JK
| MCSE
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Had to go look for a while to find that to make your completely
|| unhelpful comment, eh?
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Kibbage asked:
||
||| That's a pretty rude response.
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| No, you don't have EXACTLY the same problem as you are running a
|||| different version of Outlook.
||||
|||| Start your own thread and give complete details of your setup and
|||| the problem.
||||
||||
|||| --ÂÂÂ
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, Stoke Fan asked:
||||
||||| I have exactly the same problem as Jack - an error message as I
||||| close down although the program works perfectly.
|||||
||||| I am also using Vista Home Premium but with Outlook 2007
|||||
||||| Help would be appreciated
|||||
||||| "JACK KAYE" wrote:
|||||
|||||| I am runing Microsoft Office Professional 2003 on Vista Home
|||||| Premium. all programs work perfectly (including Outlook)
|||||| except every time I close Outlook I get the following message.
||||||
|||||| Microsoft Office Outlook has stopped working.
|||||| A problem caused the program to stop working correctly.
|||||| Windows will close the program and notify you if a solution is
||||||
|||||| available. Close
|||||| Program.
||||||
|||||| When I click on Close Program, the error box goes away. Other
|||||| than the error message upon closing Outlook, the program works
|||||| fine.
||||||
|||||| I deleted and reinstalled the program twice but the error message
|||||| still appears upon closing the program.
||||||
|||||| Any thoughts would be appreciated.
||||||
|||||| (e-mail address removed)

 

[Diane Poremsky [MVP]]

I have to agree with CB... it sure isn't very friendly here. We're not the
BSA and unless we have reasonable proof someone is using a pirated copy, its
none of our business.

CB - did you try a new profile? Are you using compatibility mode? Even if
you don't recall setting it, double check - a couple of people told me it
was enabled and they swore they did not do it... Find outlook.exe and right
click on it, choose properties then look on the compatibility tab.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

New Poll: What type of email account is your main account?
http://forums.slipstick.com/showthread.php?t=42402

 

[Peter Foldes]

Diane

unless we have reasonable proof someone is using a pirated copy

Exactly. Most fall into the above category that post here Those that do not received
instructions on how to get free phone support with their package

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
http://www.microsoft.com/protect

I have to agree with CB... it sure isn't very friendly here. We're not the BSA and
unless we have reasonable proof someone is using a pirated copy, its none of our
business.

CB - did you try a new profile? Are you using compatibility mode? Even if you
don't recall setting it, double check - a couple of people told me it was enabled
and they swore they did not do it... Find outlook.exe and right click on it,
choose properties then look on the compatibility tab.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

New Poll: What type of email account is your main account?
http://forums.slipstick.com/showthread.php?t=42402

CB

There is no snide remarks from here CB. You will need to contact the IT
Department from where you have purchased your Office 2007 Enterprise version
through the HUP.
Failing the above you need to contact the Free Telephone support that comes with
the Office Enterprise. For this you will need to have at hand the documentation
of your purchase your VL number that was supplied to you and the HUP number from
where you purchased the Enterprise

Below is the info that you will need and you need your password that was also
supplied with your purchase

Here you will find the Phone numbers and email addresses as to where and whom to
contact about Office Enterprise and your issue.
Scroll down to the bottom of page to North America
https://licensing.microsoft.com/eLicense/L1033/overview.asp

If by any chance you have a pirated version of the software,then unfortunately
nobody is able to help you.

--

 

[Diane Poremsky [MVP]]

Exactly why can't we try to help him here and why does he need to call
support?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

New Poll: What type of email account is your main account?
http://forums.slipstick.com/showthread.php?t=42402

 

[Peter Foldes]

Diane

Hi. My take on this is that if they do not have the documentations as where to call
for free support then it is pirated. Maybe I am wrong but I do not want to help
someone with a pirated version.
As for the OP ,I posted the link for help and he has not posted back. I presume he
was genuine and was able to get through to support with his documentation. Thanks

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
http://www.microsoft.com/protect

Exactly why can't we try to help him here and why does he need to call support?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

New Poll: What type of email account is your main account?
http://forums.slipstick.com/showthread.php?t=42402

Diane


Exactly. Most fall into the above category that post here Those that do not
received instructions on how to get free phone support with their package

 

[Diane Poremsky [MVP]]

Am I a pirate? I don't have documentation telling me what number to call for
assistance - and I don't want to call them because of the cost of a support
call.

Again - its not your place to police for pirates. There are a number of
reasons why people ask here instead of calling - beginning with "its easier
that waiting on hold" - and not all are pirates. I'll bet you help a lot of
people who are using pirated software and don't know it.

If you don't want to help someone, walk away.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

New Poll: What type of email account is your main account?
http://forums.slipstick.com/showthread.php?t=42402

Diane

Hi. My take on this is that if they do not have the documentations as
where to call for free support then it is pirated. Maybe I am wrong but I
do not want to help someone with a pirated version.
As for the OP ,I posted the link for help and he has not posted back. I
presume he was genuine and was able to get through to support with his
documentation. Thanks

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
http://www.microsoft.com/protect

Exactly why can't we try to help him here and why does he need to call
support?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

New Poll: What type of email account is your main account?
http://forums.slipstick.com/showthread.php?t=42402

Diane

unless we have reasonable proof someone is using a pirated copy

Exactly. Most fall into the above category that post here Those that do
not received instructions on how to get free phone support with their
package

 

[Peter Foldes]

Diane

I am not going into a shouting match or whatever with you Diane. I have my opinion
which I will adhere to and you have yours and as you will also adhere to. I will
leave it at that. Have a nice day\evening Diane

BTW: If an Enterprise Customer does not have his\her documentation he\she can still
call the FREE telephone support line and the operator has ways of asking and
checking him\her if it is a valid Enterprise version. I included the route to do
this for the OP in my reply to him if you have not noticed. Thank you

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
http://www.microsoft.com/protect

Am I a pirate? I don't have documentation telling me what number to call for
assistance - and I don't want to call them because of the cost of a support call.

Again - its not your place to police for pirates. There are a number of reasons
why people ask here instead of calling - beginning with "its easier that waiting
on hold" - and not all are pirates. I'll bet you help a lot of people who are
using pirated software and don't know it.

If you don't want to help someone, walk away.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

New Poll: What type of email account is your main account?
http://forums.slipstick.com/showthread.php?t=42402

Diane

Hi. My take on this is that if they do not have the documentations as where to
call for free support then it is pirated. Maybe I am wrong but I do not want to
help someone with a pirated version.
As for the OP ,I posted the link for help and he has not posted back. I presume
he was genuine and was able to get through to support with his documentation.
Thanks

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
http://www.microsoft.com/protect

Exactly why can't we try to help him here and why does he need to call support?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

New Poll: What type of email account is your main account?
http://forums.slipstick.com/showthread.php?t=42402


Diane

unless we have reasonable proof someone is using a pirated copy

Exactly. Most fall into the above category that post here Those that do not
received instructions on how to get free phone support with their package

 

[rv3250]

Feel better now?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jules asked:

| MVP-Outlook?!? hahhahahahahaha! About as helpful as a brick through
| Windows (Vista).
|
| JK
| MCSE
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Had to go look for a while to find that to make your completely
|| unhelpful comment, eh?
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Kibbage asked:
||
||| That's a pretty rude response.
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| No, you don't have EXACTLY the same problem as you are running a
|||| different version of Outlook.
||||
|||| Start your own thread and give complete details of your setup and
|||| the problem.
||||
||||
|||| --ÂÂÂ
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, Stoke Fan asked:
||||
||||| I have exactly the same problem as Jack - an error message as I
||||| close down although the program works perfectly.
|||||
||||| I am also using Vista Home Premium but with Outlook 2007
|||||
||||| Help would be appreciated
|||||
||||| "JACK KAYE" wrote:
|||||
|||||| I am runing Microsoft Office Professional 2003 on Vista Home
|||||| Premium. all programs work perfectly (including Outlook)
|||||| except every time I close Outlook I get the following message.
||||||
|||||| Microsoft Office Outlook has stopped working.
|||||| A problem caused the program to stop working correctly.
|||||| Windows will close the program and notify you if a solution is
||||||
|||||| available. Close
|||||| Program.
||||||
|||||| When I click on Close Program, the error box goes away. Other
|||||| than the error message upon closing Outlook, the program works
|||||| fine.
||||||
|||||| I deleted and reinstalled the program twice but the error message
|||||| still appears upon closing the program.
||||||
|||||| Any thoughts would be appreciated.
||||||
|||||| (e-mail address removed)