Help! Office 2000 pro install broke my win2k box

D

Dave Brown

Thanks Bob & Can-So, I really appreciate your quick responses.

Bob - What I omitted to make clear was that I'm running Visual Studio
6, so that's a different installer. Yeah, I know, but I'm just a plain
C guy.

So I got the clean-up utility, and it does show Office 2000 as an
installed package on my working version. Are you saying that all I need
to do is remove that entry from the list and I'll be clean again? What
about all the files that Office put into my c:\winnt tree? Are they
unimportant?

Am I safe just to run the install cleanup, then attempt to install
office by changing my mounted "c:\program files" and "c:\docs &
settings" to regular folders and trying the install again?

I haven't done anything yet, I'll forward this lot to
microsoft.public.win2000 to see if anyone has any suggestions.

Thanks again,
Dave
 
D

Dave Brown

Thanks Bob & Can-So, I really appreciate your quick responses.

Bob - What I omitted to make clear was that I'm running Visual Studio
6, so that's a different installer. Yeah, I know, but I'm just a plain
C guy.

So I got the clean-up utility, and it does show Office 2000 as an
installed package on my working version. Are you saying that all I need
to do is remove that entry from the list and I'll be clean again? What
about all the files that Office put into my c:\winnt tree? Are they
unimportant?

Am I safe just to run the install cleanup, then attempt to install
office by changing my mounted "c:\program files" and "c:\docs &
settings" to regular folders and trying the install again?

I haven't done anything yet, I'll forward this lot to
microsoft.public.win2000 to see if anyone has any suggestions.

Thanks again,
Dave
 
D

Dave Brown

Thanks Bob & Can-So, I really appreciate your quick responses.

Bob - What I omitted to make clear was that I'm running Visual Studio
6, so that's a different installer. Yeah, I know, but I'm just a plain
C guy.

So I got the clean-up utility, and it does show Office 2000 as an
installed package on my working version. Are you saying that all I need
to do is remove that entry from the list and I'll be clean again? What
about all the files that Office put into my c:\winnt tree? Are they
unimportant?

Am I safe just to run the install cleanup, then attempt to install
office by changing my mounted "c:\program files" and "c:\docs &
settings" to regular folders and trying the install again?

I haven't done anything yet, I'll forward this lot to
microsoft.public.win2000 to see if anyone has any suggestions.

Thanks again,
Dave
 
D

Dave Brown

Thanks Bob & Can-So, I really appreciate your quick responses.

Bob - What I omitted to make clear was that I'm running Visual Studio
6, so that's a different installer. Yeah, I know, but I'm just a plain
C guy.

So I got the clean-up utility, and it does show Office 2000 as an
installed package on my working version. Are you saying that all I need
to do is remove that entry from the list and I'll be clean again? What
about all the files that Office put into my c:\winnt tree? Are they
unimportant?

Am I safe just to run the install cleanup, then attempt to install
office by changing my mounted "c:\program files" and "c:\docs &
settings" to regular folders and trying the install again?

I haven't done anything yet, I'll forward this lot to
microsoft.public.win2000 to see if anyone has any suggestions.

Thanks again,
Dave
 
D

Dave Brown

Thanks Bob & Can-So, I really appreciate your quick responses.

Bob - What I omitted to make clear was that I'm running Visual Studio
6, so that's a different installer. Yeah, I know, but I'm just a plain
C guy.

So I got the clean-up utility, and it does show Office 2000 as an
installed package on my working version. Are you saying that all I need
to do is remove that entry from the list and I'll be clean again? What
about all the files that Office put into my c:\winnt tree? Are they
unimportant?

Am I safe just to run the install cleanup, then attempt to install
office by changing my mounted "c:\program files" and "c:\docs &
settings" to regular folders and trying the install again?

I haven't done anything yet, I'll forward this lot to
microsoft.public.win2000 to see if anyone has any suggestions.

Thanks again,
Dave
 
D

Dave Brown

Thanks Bob & Can-So, I really appreciate your quick responses.

Bob - What I omitted to make clear was that I'm running Visual Studio
6, so that's a different installer. Yeah, I know, but I'm just a plain
C guy.

So I got the clean-up utility, and it does show Office 2000 as an
installed package on my working version. Are you saying that all I need
to do is remove that entry from the list and I'll be clean again? What
about all the files that Office put into my c:\winnt tree? Are they
unimportant?

Am I safe just to run the install cleanup, then attempt to install
office by changing my mounted "c:\program files" and "c:\docs &
settings" to regular folders and trying the install again?

I haven't done anything yet, I'll forward this lot to
microsoft.public.win2000 to see if anyone has any suggestions.

Thanks again,
Dave
 
D

Dave Brown

Thanks Bob & Can-So, I really appreciate your quick responses.

Bob - What I omitted to make clear was that I'm running Visual Studio
6, so that's a different installer. Yeah, I know, but I'm just a plain
C guy.

So I got the clean-up utility, and it does show Office 2000 as an
installed package on my working version. Are you saying that all I need
to do is remove that entry from the list and I'll be clean again? What
about all the files that Office put into my c:\winnt tree? Are they
unimportant?

Am I safe just to run the install cleanup, then attempt to install
office by changing my mounted "c:\program files" and "c:\docs &
settings" to regular folders and trying the install again?

I haven't done anything yet, I'll forward this lot to
microsoft.public.win2000 to see if anyone has any suggestions.

Thanks again,
Dave
 
D

Dave Brown

Thanks Bob & Can-So, I really appreciate your quick responses.

Bob - What I omitted to make clear was that I'm running Visual Studio
6, so that's a different installer. Yeah, I know, but I'm just a plain
C guy.

So I got the clean-up utility, and it does show Office 2000 as an
installed package on my working version. Are you saying that all I need
to do is remove that entry from the list and I'll be clean again? What
about all the files that Office put into my c:\winnt tree? Are they
unimportant?

Am I safe just to run the install cleanup, then attempt to install
office by changing my mounted "c:\program files" and "c:\docs &
settings" to regular folders and trying the install again?

I haven't done anything yet, I'll forward this lot to
microsoft.public.win2000 to see if anyone has any suggestions.

Thanks again,
Dave
 
D

Dave Brown

I didn't get anywhere with the Win2000 group, so I went ahead and ran
the installer clean-up utility. So far so good.

Can-So - Thanks for that list, but most of the entries were not
present, actually the only keys I found were the following:

HKEY_CLASSES_ROOT\Installer\Components
HKEY_CURRENT_USER\Software\Microsoft\Office
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Components
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office

Now I'm happy to delete the Microsoft\Office keys, but I'm a bit
nervous about deleting all the Installer\Components keys. Are you sure
everything in there is to do with Office?

Thanks,
Dave
 
D

Dave Brown

I didn't get anywhere with the Win2000 group, so I went ahead and ran
the installer clean-up utility. So far so good.

Can-So - Thanks for that list, but most of the entries were not
present, actually the only keys I found were the following:

HKEY_CLASSES_ROOT\Installer\Components
HKEY_CURRENT_USER\Software\Microsoft\Office
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Components
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office

Now I'm happy to delete the Microsoft\Office keys, but I'm a bit
nervous about deleting all the Installer\Components keys. Are you sure
everything in there is to do with Office?

Thanks,
Dave
 
D

Dave Brown

I didn't get anywhere with the Win2000 group, so I went ahead and ran
the installer clean-up utility. So far so good.

Can-So - Thanks for that list, but most of the entries were not
present, actually the only keys I found were the following:

HKEY_CLASSES_ROOT\Installer\Components
HKEY_CURRENT_USER\Software\Microsoft\Office
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Components
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office

Now I'm happy to delete the Microsoft\Office keys, but I'm a bit
nervous about deleting all the Installer\Components keys. Are you sure
everything in there is to do with Office?

Thanks,
Dave
 
D

Dave Brown

I didn't get anywhere with the Win2000 group, so I went ahead and ran
the installer clean-up utility. So far so good.

Can-So - Thanks for that list, but most of the entries were not
present, actually the only keys I found were the following:

HKEY_CLASSES_ROOT\Installer\Components
HKEY_CURRENT_USER\Software\Microsoft\Office
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Components
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office

Now I'm happy to delete the Microsoft\Office keys, but I'm a bit
nervous about deleting all the Installer\Components keys. Are you sure
everything in there is to do with Office?

Thanks,
Dave
 
D

Dave Brown

I didn't get anywhere with the Win2000 group, so I went ahead and ran
the installer clean-up utility. So far so good.

Can-So - Thanks for that list, but most of the entries were not
present, actually the only keys I found were the following:

HKEY_CLASSES_ROOT\Installer\Components
HKEY_CURRENT_USER\Software\Microsoft\Office
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Components
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office

Now I'm happy to delete the Microsoft\Office keys, but I'm a bit
nervous about deleting all the Installer\Components keys. Are you sure
everything in there is to do with Office?

Thanks,
Dave
 
D

Dave Brown

I didn't get anywhere with the Win2000 group, so I went ahead and ran
the installer clean-up utility. So far so good.

Can-So - Thanks for that list, but most of the entries were not
present, actually the only keys I found were the following:

HKEY_CLASSES_ROOT\Installer\Components
HKEY_CURRENT_USER\Software\Microsoft\Office
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Components
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office

Now I'm happy to delete the Microsoft\Office keys, but I'm a bit
nervous about deleting all the Installer\Components keys. Are you sure
everything in there is to do with Office?

Thanks,
Dave
 
D

Dave Brown

I didn't get anywhere with the Win2000 group, so I went ahead and ran
the installer clean-up utility. So far so good.

Can-So - Thanks for that list, but most of the entries were not
present, actually the only keys I found were the following:

HKEY_CLASSES_ROOT\Installer\Components
HKEY_CURRENT_USER\Software\Microsoft\Office
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Components
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office

Now I'm happy to delete the Microsoft\Office keys, but I'm a bit
nervous about deleting all the Installer\Components keys. Are you sure
everything in there is to do with Office?

Thanks,
Dave
 
D

Dave Brown

I didn't get anywhere with the Win2000 group, so I went ahead and ran
the installer clean-up utility. So far so good.

Can-So - Thanks for that list, but most of the entries were not
present, actually the only keys I found were the following:

HKEY_CLASSES_ROOT\Installer\Components
HKEY_CURRENT_USER\Software\Microsoft\Office
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Components
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office

Now I'm happy to delete the Microsoft\Office keys, but I'm a bit
nervous about deleting all the Installer\Components keys. Are you sure
everything in there is to do with Office?

Thanks,
Dave
 
D

Dave Brown

I didn't get anywhere with the Win2000 group, so I went ahead and ran
the installer clean-up utility. So far so good.

Can-So - Thanks for that list, but most of the entries were not
present, actually the only keys I found were the following:

HKEY_CLASSES_ROOT\Installer\Components
HKEY_CURRENT_USER\Software\Microsoft\Office
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Components
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office

Now I'm happy to delete the Microsoft\Office keys, but I'm a bit
nervous about deleting all the Installer\Components keys. Are you sure
everything in there is to do with Office?

Thanks,
Dave
 

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