Hi Milly
Did as you said, cleaned out everything that has to do with Office 2007 with
the utility you recommended. Rebooted and tried to install again.
Same result as the lasat 10 times I tried. Below is the dump.
Any Suggestions?
PERF: TickCount=1833703 Name=OBootStrapper::Run Description=Begin function
Command line: .\setup.exe
No command line arguments given
Verify file signature in
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWP319.tmp\setup.exe"
Verify file signature in
"C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWP319.tmp\OSETUP.DLL"
Using setup controller dll at
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWP319.tmp\OSETUP.DLL].
PERF: TickCount=1837843 Name=OBootStrapper::Run Description=Calling RunSetup
Opening log file
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\SetupExe(20060702031837EC0).log.
=========================================================================
PERF: TickCount=1837859 Name=RunSetup Description=Begin function
Catalyst execution began: 07/02/2006 03:18:37.
Searching for updated versions of resource files under the 'updates' folder
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWP319.tmp\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWP319.tmp].
Resource File Manager : Found (CultureTag=en-US) resource file at
[C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWP319.tmp\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1044].
Resource File Manager : Falling back from [nb-NO] to [en-US].
Resource File Manager : Selecting resource file
(File=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWP319.tmp\Office.en-us\OSETUPUI.DLL) for CultureTag [nb-NO].
Loaded Dll : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWP319.tmp\OSETUP.DLL.
Catalyst version is : 12.0.4017.1005
JobExecutionMode is InstallExecutionMode.
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0015-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0016-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0044-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-006E-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001A-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0018-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0019-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001B-0409-0000-0000000FF1CE}"
Product: PRO
AddOnGroup Culture: en-us
AddOnId: WORD.EN-US
AddOnId: PUBLISHER.EN-US
AddOnId: INFOPATH.EN-US
AddOnId: POWERPOINT.EN-US
AddOnId: OUTLOOK.EN-US
AddOnId: OFFICE.EN-US
AddOnId: EXCEL.EN-US
AddOnId: ACCESS.EN-US
No upgradable applications found
Parsing config.xml at:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWP319.tmp\Pro.WW\config.xml
Preferred product specified in config.xml to be: PRO
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWP319.tmp\Access.en-us\AccessMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWP319.tmp\Excel.en-us\ExcelMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWP319.tmp\Office.en-us\Proof.es\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWP319.tmp\Office.en-us\Proof.fr\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWP319.tmp\Office.en-us\Proof.en\Proof.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWP319.tmp\Office.en-us\OfficeMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWP319.tmp\Outlook.en-us\OutlookMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWP319.tmp\PowerPoint.en-us\PowerPointMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWP319.tmp\InfoPath.en-us\InfoPathMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWP319.tmp\Publisher.en-us\PublisherMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWP319.tmp\Word.en-us\WordMUI.xml
Loading package metadata:
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\OWP319.tmp\Pro.WW\ProWW.xml
BRANDING: Parsing SkuredData...
BRANDING: Parsing Branding Data...
Final Option Tree:
Kicking off chained install...
PERF: TickCount=1856703 Name=Job:
oCacheWork Description=Begin function
OSE service binary is detected at location: C:\Program Files\Common
Files\Microsoft Shared\Source Engine\OSE.EXE
Running Source Engine process detected
OSE is running
Running OSE version 12.0.4017.1003
LIS: start caching package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: creating download package "{30120000-0011-0000-0000-0000000FF1CE}-C"
Error: Failed to create download: cannot get or load download from the given
download ID "{30120000-0011-0000-0000-0000000FF1CE}-C". Error code:
0x80070002 HResult: 0x80070002.
FlexUI::FlexValue::GetUInt32
RunSetup
RunSetup
00000000:3003fe6b
00000000:3004001a
00000000:3004e790
Catalyst execution finished: 07/02/2006 03:18:58. Return code: 0.
Exception caught: HResultOnly.
PERF: TickCount=1859562 Name=RunSetup Description=End function
Martin T
Milly Staples said:
Download the Windows Installer Cleanup Utility and run that - it should
clean up the bits for you after you have deleted the program files and the
shared folder.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, merlinguy asked:
| When trying to re-install Office 2007 Beta 2 - the setup immediately
| generates an error after entring the activation key. The error is a
| popup that says:
|
| "An error occurred druing the installation and Microsoft Office
| Professional Plus 2007 (Beta) setup was unable to complete.
|
| Please tell Microsoft about this problem.
|
| I have sent the error report to Microsoft & Office 2007 does not show
| in Add/Remove programs but an error occurred when I un-installed 2007
| & now I cannot re-install. Any pointers on how to remove traces of a
| previous installation of Office 2007?
