How do I install Service Pack 3?

B

blanet2

I download the SP3 update successfully but I cannot install it. I have the
OEM Office CD, and I get no message that it is not there, so why does the
patch fail to install?
 
D

David Bartosik [MSFT MVP]

This question is poorly worded, and so unfortunately doesn't tell me
anything. Please try again.
What version of Publisher is this? Which type of SP is this? What Office
release and bundle is this? You don't get what message? That what isn't
where? What is the failure - details here are mandatory - what goes wrong,
and where and what are the wording of errors?
 
J

jtabbsvt

David,

I think I'm having the same problem, so I will try to explain on behalf of
the other person. I believe he's talking about Office, not Publisher. I am
trying to install Service Pack 3 for MS Office 2000. The update website
detects that I need SP3 and I tell it to download and install. During the
installation process, it asks that I place the Office 2000 (SR-1) CD in my
CD-ROM drive. I do so, and the installation status bar marches to
completion. At the end it tells me that the installation was unsuccessful,
without so much as a word of explanation. I tried it several times, each
time doing something a bit differently. For instance, I put the CD in before
I even began the download to see if that would help. It did not, and I have
not been able to come up with any sort of solution. Any ideas?

- Jason


David Bartosik said:
This question is poorly worded, and so unfortunately doesn't tell me
anything. Please try again.
What version of Publisher is this? Which type of SP is this? What Office
release and bundle is this? You don't get what message? That what isn't
where? What is the failure - details here are mandatory - what goes wrong,
and where and what are the wording of errors?

--
David Bartosik - [MSFT MVP]
www.publishermvps.com

blanet2 said:
I download the SP3 update successfully but I cannot install it. I have the
OEM Office CD, and I get no message that it is not there, so why does the
patch fail to install?
 
D

David Bartosik [MSFT MVP]

I'd have to refer you to the appropriate newsgroup -
microsoft.public.office.setup

David Bartosik - [MSFT MVP]
www.publishermvps.com
www.davidbartosik.com

jtabbsvt said:
David,

I think I'm having the same problem, so I will try to explain on behalf of
the other person. I believe he's talking about Office, not Publisher. I
am
trying to install Service Pack 3 for MS Office 2000. The update website
detects that I need SP3 and I tell it to download and install. During the
installation process, it asks that I place the Office 2000 (SR-1) CD in my
CD-ROM drive. I do so, and the installation status bar marches to
completion. At the end it tells me that the installation was
unsuccessful,
without so much as a word of explanation. I tried it several times, each
time doing something a bit differently. For instance, I put the CD in
before
I even began the download to see if that would help. It did not, and I
have
not been able to come up with any sort of solution. Any ideas?

- Jason


David Bartosik said:
This question is poorly worded, and so unfortunately doesn't tell me
anything. Please try again.
What version of Publisher is this? Which type of SP is this? What Office
release and bundle is this? You don't get what message? That what isn't
where? What is the failure - details here are mandatory - what goes
wrong,
and where and what are the wording of errors?

--
David Bartosik - [MSFT MVP]
www.publishermvps.com

blanet2 said:
I download the SP3 update successfully but I cannot install it. I have
the
OEM Office CD, and I get no message that it is not there, so why does
the
patch fail to install?
 
S

Searey

Basically same thing happened to me when attempting install of two dwn loaded
updates to office 2003 pro. Reports file not found on CD but search reveals
it is there.

David Bartosik said:
I'd have to refer you to the appropriate newsgroup -
microsoft.public.office.setup

David Bartosik - [MSFT MVP]
www.publishermvps.com
www.davidbartosik.com

jtabbsvt said:
David,

I think I'm having the same problem, so I will try to explain on behalf of
the other person. I believe he's talking about Office, not Publisher. I
am
trying to install Service Pack 3 for MS Office 2000. The update website
detects that I need SP3 and I tell it to download and install. During the
installation process, it asks that I place the Office 2000 (SR-1) CD in my
CD-ROM drive. I do so, and the installation status bar marches to
completion. At the end it tells me that the installation was
unsuccessful,
without so much as a word of explanation. I tried it several times, each
time doing something a bit differently. For instance, I put the CD in
before
I even began the download to see if that would help. It did not, and I
have
not been able to come up with any sort of solution. Any ideas?

- Jason


David Bartosik said:
This question is poorly worded, and so unfortunately doesn't tell me
anything. Please try again.
What version of Publisher is this? Which type of SP is this? What Office
release and bundle is this? You don't get what message? That what isn't
where? What is the failure - details here are mandatory - what goes
wrong,
and where and what are the wording of errors?

--
David Bartosik - [MSFT MVP]
www.publishermvps.com

I download the SP3 update successfully but I cannot install it. I have
the
OEM Office CD, and I get no message that it is not there, so why does
the
patch fail to install?
 
S

Steven1952

David,
I checked the newsgroup but could not find an answer to the problem as Jason
so adequately describes. Can you be a little more specific or should I ask
the newsgroup for help.
Regard
Steve

David Bartosik said:
I'd have to refer you to the appropriate newsgroup -
microsoft.public.office.setup

David Bartosik - [MSFT MVP]
www.publishermvps.com
www.davidbartosik.com

jtabbsvt said:
David,

I think I'm having the same problem, so I will try to explain on behalf of
the other person. I believe he's talking about Office, not Publisher. I
am
trying to install Service Pack 3 for MS Office 2000. The update website
detects that I need SP3 and I tell it to download and install. During the
installation process, it asks that I place the Office 2000 (SR-1) CD in my
CD-ROM drive. I do so, and the installation status bar marches to
completion. At the end it tells me that the installation was
unsuccessful,
without so much as a word of explanation. I tried it several times, each
time doing something a bit differently. For instance, I put the CD in
before
I even began the download to see if that would help. It did not, and I
have
not been able to come up with any sort of solution. Any ideas?

- Jason


David Bartosik said:
This question is poorly worded, and so unfortunately doesn't tell me
anything. Please try again.
What version of Publisher is this? Which type of SP is this? What Office
release and bundle is this? You don't get what message? That what isn't
where? What is the failure - details here are mandatory - what goes
wrong,
and where and what are the wording of errors?

--
David Bartosik - [MSFT MVP]
www.publishermvps.com

I download the SP3 update successfully but I cannot install it. I have
the
OEM Office CD, and I get no message that it is not there, so why does
the
patch fail to install?
 
D

Dick

David Bartosik said:
This question is poorly worded, and so unfortunately doesn't tell me
anything. Please try again.
What version of Publisher is this? Which type of SP is this? What Office
release and bundle is this? You don't get what message? That what isn't
where? What is the failure - details here are mandatory - what goes wrong,
and where and what are the wording of errors?

--
David Bartosik - [MSFT MVP]
www.publishermvps.com

blanet2 said:
I download the SP3 update successfully but I cannot install it. I have the
OEM Office CD, and I get no message that it is not there, so why does the
patch fail to install?
 
T

TIM

Excuse my ignorance but firstly, what is a 'newsgroup and where would I find
it? Secondly, why don't people who reply on forums give concise answers? A
lot of people are having the same installing problem and no-one can give a
direct answer. Any further help would be appreciated. Thanks in advance.

TIM

David Bartosik said:
I'd have to refer you to the appropriate newsgroup -
microsoft.public.office.setup

David Bartosik - [MSFT MVP]
www.publishermvps.com
www.davidbartosik.com

jtabbsvt said:
David,

I think I'm having the same problem, so I will try to explain on behalf of
the other person. I believe he's talking about Office, not Publisher. I
am
trying to install Service Pack 3 for MS Office 2000. The update website
detects that I need SP3 and I tell it to download and install. During the
installation process, it asks that I place the Office 2000 (SR-1) CD in my
CD-ROM drive. I do so, and the installation status bar marches to
completion. At the end it tells me that the installation was
unsuccessful,
without so much as a word of explanation. I tried it several times, each
time doing something a bit differently. For instance, I put the CD in
before
I even began the download to see if that would help. It did not, and I
have
not been able to come up with any sort of solution. Any ideas?

- Jason


David Bartosik said:
This question is poorly worded, and so unfortunately doesn't tell me
anything. Please try again.
What version of Publisher is this? Which type of SP is this? What Office
release and bundle is this? You don't get what message? That what isn't
where? What is the failure - details here are mandatory - what goes
wrong,
and where and what are the wording of errors?

--
David Bartosik - [MSFT MVP]
www.publishermvps.com

I download the SP3 update successfully but I cannot install it. I have
the
OEM Office CD, and I get no message that it is not there, so why does
the
patch fail to install?
 
D

Don Schmidt

There are thousands of new groups, i.e.,
microsoft.public.publisher.webdesign the one you are in is one of the news
groups.

Usually the instructions to install a SP are given at the download site
where they are offered.

What Service Pack for what program are you interested in?


--
Don
Vancouver, USA



TIM said:
Excuse my ignorance but firstly, what is a 'newsgroup and where would I find
it? Secondly, why don't people who reply on forums give concise answers? A
lot of people are having the same installing problem and no-one can give a
direct answer. Any further help would be appreciated. Thanks in advance.

TIM

David Bartosik said:
I'd have to refer you to the appropriate newsgroup -
microsoft.public.office.setup

David Bartosik - [MSFT MVP]
www.publishermvps.com
www.davidbartosik.com

jtabbsvt said:
David,

I think I'm having the same problem, so I will try to explain on behalf of
the other person. I believe he's talking about Office, not Publisher. I
am
trying to install Service Pack 3 for MS Office 2000. The update website
detects that I need SP3 and I tell it to download and install. During the
installation process, it asks that I place the Office 2000 (SR-1) CD in my
CD-ROM drive. I do so, and the installation status bar marches to
completion. At the end it tells me that the installation was
unsuccessful,
without so much as a word of explanation. I tried it several times, each
time doing something a bit differently. For instance, I put the CD in
before
I even began the download to see if that would help. It did not, and I
have
not been able to come up with any sort of solution. Any ideas?

- Jason


:

This question is poorly worded, and so unfortunately doesn't tell me
anything. Please try again.
What version of Publisher is this? Which type of SP is this? What Office
release and bundle is this? You don't get what message? That what isn't
where? What is the failure - details here are mandatory - what goes
wrong,
and where and what are the wording of errors?

--
David Bartosik - [MSFT MVP]
www.publishermvps.com

I download the SP3 update successfully but I cannot install it. I have
the
OEM Office CD, and I get no message that it is not there, so why does
the
patch fail to install?
 
M

Mike in MD

I have a similar problem. I went to Office Updates. There were two kinds of
Service Pack 3 updates. One said Service Pack 3 for Office SR1 and
Publisher. The other said just Service Pack 3 I think. Both were indicated
as required updates so I chose both. I think one installed but the other did
not. It says it did with 0kb in the update window. But it still shows up as
a required update and none of the application updates that have SP3 as a
prerequisite light up. So it did not install. Every time I try again it
asks for a data1.msi on Outlook 2000 OEM disk. I don't have that disk and
never have. I have Office 2000 with Outlook on it. The file the install is
looking for is nowhere on my hard drive. There is a data1.msi on the Office
disk but that is not the one the install/update is looking for. Now what?


Don Schmidt said:
There are thousands of new groups, i.e.,
microsoft.public.publisher.webdesign the one you are in is one of the news
groups.

Usually the instructions to install a SP are given at the download site
where they are offered.

What Service Pack for what program are you interested in?


--
Don
Vancouver, USA



TIM said:
Excuse my ignorance but firstly, what is a 'newsgroup and where would I find
it? Secondly, why don't people who reply on forums give concise answers? A
lot of people are having the same installing problem and no-one can give a
direct answer. Any further help would be appreciated. Thanks in advance.

TIM

David Bartosik said:
I'd have to refer you to the appropriate newsgroup -
microsoft.public.office.setup

David Bartosik - [MSFT MVP]
www.publishermvps.com
www.davidbartosik.com

David,

I think I'm having the same problem, so I will try to explain on behalf of
the other person. I believe he's talking about Office, not Publisher. I
am
trying to install Service Pack 3 for MS Office 2000. The update website
detects that I need SP3 and I tell it to download and install. During the
installation process, it asks that I place the Office 2000 (SR-1) CD in my
CD-ROM drive. I do so, and the installation status bar marches to
completion. At the end it tells me that the installation was
unsuccessful,
without so much as a word of explanation. I tried it several times, each
time doing something a bit differently. For instance, I put the CD in
before
I even began the download to see if that would help. It did not, and I
have
not been able to come up with any sort of solution. Any ideas?

- Jason


:

This question is poorly worded, and so unfortunately doesn't tell me
anything. Please try again.
What version of Publisher is this? Which type of SP is this? What Office
release and bundle is this? You don't get what message? That what isn't
where? What is the failure - details here are mandatory - what goes
wrong,
and where and what are the wording of errors?

--
David Bartosik - [MSFT MVP]
www.publishermvps.com

I download the SP3 update successfully but I cannot install it. I have
the
OEM Office CD, and I get no message that it is not there, so why does
the
patch fail to install?
 
T

Tim

I've recently had to re-load my hard drive. I've gone onto www.microsoft.com
and downloaded all the Windows updates. I then asked to search for Office
updates and there is a Service Pack 3. I click to install, it downloads and
installs. Around half way through, it asks for the CD. I insert it, the drive
reads it and carries on with the install. When it has finished it tells me
that the update was unsuccessful. As quite a few people are having the same
problem, is it the download that is erronious? Also all the remaining updates
require Service Pack 3 to be installed.

Regards

TIM

Don Schmidt said:
There are thousands of new groups, i.e.,
microsoft.public.publisher.webdesign the one you are in is one of the news
groups.

Usually the instructions to install a SP are given at the download site
where they are offered.

What Service Pack for what program are you interested in?


--
Don
Vancouver, USA



TIM said:
Excuse my ignorance but firstly, what is a 'newsgroup and where would I find
it? Secondly, why don't people who reply on forums give concise answers? A
lot of people are having the same installing problem and no-one can give a
direct answer. Any further help would be appreciated. Thanks in advance.

TIM

David Bartosik said:
I'd have to refer you to the appropriate newsgroup -
microsoft.public.office.setup

David Bartosik - [MSFT MVP]
www.publishermvps.com
www.davidbartosik.com

David,

I think I'm having the same problem, so I will try to explain on behalf of
the other person. I believe he's talking about Office, not Publisher. I
am
trying to install Service Pack 3 for MS Office 2000. The update website
detects that I need SP3 and I tell it to download and install. During the
installation process, it asks that I place the Office 2000 (SR-1) CD in my
CD-ROM drive. I do so, and the installation status bar marches to
completion. At the end it tells me that the installation was
unsuccessful,
without so much as a word of explanation. I tried it several times, each
time doing something a bit differently. For instance, I put the CD in
before
I even began the download to see if that would help. It did not, and I
have
not been able to come up with any sort of solution. Any ideas?

- Jason


:

This question is poorly worded, and so unfortunately doesn't tell me
anything. Please try again.
What version of Publisher is this? Which type of SP is this? What Office
release and bundle is this? You don't get what message? That what isn't
where? What is the failure - details here are mandatory - what goes
wrong,
and where and what are the wording of errors?

--
David Bartosik - [MSFT MVP]
www.publishermvps.com

I download the SP3 update successfully but I cannot install it. I have
the
OEM Office CD, and I get no message that it is not there, so why does
the
patch fail to install?
 
A

Andrew

Hi,

I'm having a similar problem and its been quite frustrating. I am trying to
download office xp service pack 3. In the middle of installation, it asks for
MS Office CD and when I place it, it cannot find "OUTRET". Please help!! Is
there something wrong with the download?? It seems many people are having
similar problems


Tim said:
I've recently had to re-load my hard drive. I've gone onto www.microsoft.com
and downloaded all the Windows updates. I then asked to search for Office
updates and there is a Service Pack 3. I click to install, it downloads and
installs. Around half way through, it asks for the CD. I insert it, the drive
reads it and carries on with the install. When it has finished it tells me
that the update was unsuccessful. As quite a few people are having the same
problem, is it the download that is erronious? Also all the remaining updates
require Service Pack 3 to be installed.

Regards

TIM

Don Schmidt said:
There are thousands of new groups, i.e.,
microsoft.public.publisher.webdesign the one you are in is one of the news
groups.

Usually the instructions to install a SP are given at the download site
where they are offered.

What Service Pack for what program are you interested in?


--
Don
Vancouver, USA



TIM said:
Excuse my ignorance but firstly, what is a 'newsgroup and where would I find
it? Secondly, why don't people who reply on forums give concise answers? A
lot of people are having the same installing problem and no-one can give a
direct answer. Any further help would be appreciated. Thanks in advance.

TIM

:

I'd have to refer you to the appropriate newsgroup -
microsoft.public.office.setup

David Bartosik - [MSFT MVP]
www.publishermvps.com
www.davidbartosik.com

David,

I think I'm having the same problem, so I will try to explain on behalf of
the other person. I believe he's talking about Office, not Publisher. I
am
trying to install Service Pack 3 for MS Office 2000. The update website
detects that I need SP3 and I tell it to download and install. During the
installation process, it asks that I place the Office 2000 (SR-1) CD in my
CD-ROM drive. I do so, and the installation status bar marches to
completion. At the end it tells me that the installation was
unsuccessful,
without so much as a word of explanation. I tried it several times, each
time doing something a bit differently. For instance, I put the CD in
before
I even began the download to see if that would help. It did not, and I
have
not been able to come up with any sort of solution. Any ideas?

- Jason


:

This question is poorly worded, and so unfortunately doesn't tell me
anything. Please try again.
What version of Publisher is this? Which type of SP is this? What Office
release and bundle is this? You don't get what message? That what isn't
where? What is the failure - details here are mandatory - what goes
wrong,
and where and what are the wording of errors?

--
David Bartosik - [MSFT MVP]
www.publishermvps.com

I download the SP3 update successfully but I cannot install it. I have
the
OEM Office CD, and I get no message that it is not there, so why does
the
patch fail to install?
 
T

TIM

I've cracked it. If you read all of the text on the download page, it tells
you that there are a couple of files that need renaming. Once you do this,
it's fine. I also found that some downloads are better done when finding them
manually rather than with the auto search. Some of them struggled to load,
then came up with a window that said a certain file has already been updated.
Click on IGNORE and it carries on.

TIM

Andrew said:
Hi,

I'm having a similar problem and its been quite frustrating. I am trying to
download office xp service pack 3. In the middle of installation, it asks for
MS Office CD and when I place it, it cannot find "OUTRET". Please help!! Is
there something wrong with the download?? It seems many people are having
similar problems


Tim said:
I've recently had to re-load my hard drive. I've gone onto www.microsoft.com
and downloaded all the Windows updates. I then asked to search for Office
updates and there is a Service Pack 3. I click to install, it downloads and
installs. Around half way through, it asks for the CD. I insert it, the drive
reads it and carries on with the install. When it has finished it tells me
that the update was unsuccessful. As quite a few people are having the same
problem, is it the download that is erronious? Also all the remaining updates
require Service Pack 3 to be installed.

Regards

TIM

Don Schmidt said:
There are thousands of new groups, i.e.,
microsoft.public.publisher.webdesign the one you are in is one of the news
groups.

Usually the instructions to install a SP are given at the download site
where they are offered.

What Service Pack for what program are you interested in?


--
Don
Vancouver, USA



Excuse my ignorance but firstly, what is a 'newsgroup and where would I
find
it? Secondly, why don't people who reply on forums give concise answers? A
lot of people are having the same installing problem and no-one can give a
direct answer. Any further help would be appreciated. Thanks in advance.

TIM

:

I'd have to refer you to the appropriate newsgroup -
microsoft.public.office.setup

David Bartosik - [MSFT MVP]
www.publishermvps.com
www.davidbartosik.com

David,

I think I'm having the same problem, so I will try to explain on
behalf of
the other person. I believe he's talking about Office, not Publisher.
I
am
trying to install Service Pack 3 for MS Office 2000. The update
website
detects that I need SP3 and I tell it to download and install. During
the
installation process, it asks that I place the Office 2000 (SR-1) CD
in my
CD-ROM drive. I do so, and the installation status bar marches to
completion. At the end it tells me that the installation was
unsuccessful,
without so much as a word of explanation. I tried it several times,
each
time doing something a bit differently. For instance, I put the CD in
before
I even began the download to see if that would help. It did not, and
I
have
not been able to come up with any sort of solution. Any ideas?

- Jason


:

This question is poorly worded, and so unfortunately doesn't tell me
anything. Please try again.
What version of Publisher is this? Which type of SP is this? What
Office
release and bundle is this? You don't get what message? That what
isn't
where? What is the failure - details here are mandatory - what goes
wrong,
and where and what are the wording of errors?

--
David Bartosik - [MSFT MVP]
www.publishermvps.com

I download the SP3 update successfully but I cannot install it. I
have
the
OEM Office CD, and I get no message that it is not there, so why
does
the
patch fail to install?
 
D

DerThorn

Thanks, Tim, for reminding me once again that when all else fails, read the
instructions. It worked fine when I retrieved the full-file download.

TIM said:
I've cracked it. If you read all of the text on the download page, it tells
you that there are a couple of files that need renaming. Once you do this,
it's fine. I also found that some downloads are better done when finding them
manually rather than with the auto search. Some of them struggled to load,
then came up with a window that said a certain file has already been updated.
Click on IGNORE and it carries on.

TIM

Andrew said:
Hi,

I'm having a similar problem and its been quite frustrating. I am trying to
download office xp service pack 3. In the middle of installation, it asks for
MS Office CD and when I place it, it cannot find "OUTRET". Please help!! Is
there something wrong with the download?? It seems many people are having
similar problems


Tim said:
I've recently had to re-load my hard drive. I've gone onto www.microsoft.com
and downloaded all the Windows updates. I then asked to search for Office
updates and there is a Service Pack 3. I click to install, it downloads and
installs. Around half way through, it asks for the CD. I insert it, the drive
reads it and carries on with the install. When it has finished it tells me
that the update was unsuccessful. As quite a few people are having the same
problem, is it the download that is erronious? Also all the remaining updates
require Service Pack 3 to be installed.

Regards

TIM

:

There are thousands of new groups, i.e.,
microsoft.public.publisher.webdesign the one you are in is one of the news
groups.

Usually the instructions to install a SP are given at the download site
where they are offered.

What Service Pack for what program are you interested in?


--
Don
Vancouver, USA



Excuse my ignorance but firstly, what is a 'newsgroup and where would I
find
it? Secondly, why don't people who reply on forums give concise answers? A
lot of people are having the same installing problem and no-one can give a
direct answer. Any further help would be appreciated. Thanks in advance.

TIM

:

I'd have to refer you to the appropriate newsgroup -
microsoft.public.office.setup

David Bartosik - [MSFT MVP]
www.publishermvps.com
www.davidbartosik.com

David,

I think I'm having the same problem, so I will try to explain on
behalf of
the other person. I believe he's talking about Office, not Publisher.
I
am
trying to install Service Pack 3 for MS Office 2000. The update
website
detects that I need SP3 and I tell it to download and install. During
the
installation process, it asks that I place the Office 2000 (SR-1) CD
in my
CD-ROM drive. I do so, and the installation status bar marches to
completion. At the end it tells me that the installation was
unsuccessful,
without so much as a word of explanation. I tried it several times,
each
time doing something a bit differently. For instance, I put the CD in
before
I even began the download to see if that would help. It did not, and
I
have
not been able to come up with any sort of solution. Any ideas?

- Jason


:

This question is poorly worded, and so unfortunately doesn't tell me
anything. Please try again.
What version of Publisher is this? Which type of SP is this? What
Office
release and bundle is this? You don't get what message? That what
isn't
where? What is the failure - details here are mandatory - what goes
wrong,
and where and what are the wording of errors?

--
David Bartosik - [MSFT MVP]
www.publishermvps.com

I download the SP3 update successfully but I cannot install it. I
have
the
OEM Office CD, and I get no message that it is not there, so why
does
the
patch fail to install?
 
G

gary's friend

Same problem, originally. I found that if I downloaded SP3 and the
subsequent patches to my computer and installed from there, I was succesful.
When the list of updates is presented in the right column, you can choose
brief information and then more information and you will be directed to a
site with the actual downloadable file. Download it and run from your
hard-drive, worked well for me.

Hope this helps.

Steven1952 said:
David,
I checked the newsgroup but could not find an answer to the problem as Jason
so adequately describes. Can you be a little more specific or should I ask
the newsgroup for help.
Regard
Steve

David Bartosik said:
I'd have to refer you to the appropriate newsgroup -
microsoft.public.office.setup

David Bartosik - [MSFT MVP]
www.publishermvps.com
www.davidbartosik.com

jtabbsvt said:
David,

I think I'm having the same problem, so I will try to explain on behalf of
the other person. I believe he's talking about Office, not Publisher. I
am
trying to install Service Pack 3 for MS Office 2000. The update website
detects that I need SP3 and I tell it to download and install. During the
installation process, it asks that I place the Office 2000 (SR-1) CD in my
CD-ROM drive. I do so, and the installation status bar marches to
completion. At the end it tells me that the installation was
unsuccessful,
without so much as a word of explanation. I tried it several times, each
time doing something a bit differently. For instance, I put the CD in
before
I even began the download to see if that would help. It did not, and I
have
not been able to come up with any sort of solution. Any ideas?

- Jason


:

This question is poorly worded, and so unfortunately doesn't tell me
anything. Please try again.
What version of Publisher is this? Which type of SP is this? What Office
release and bundle is this? You don't get what message? That what isn't
where? What is the failure - details here are mandatory - what goes
wrong,
and where and what are the wording of errors?

--
David Bartosik - [MSFT MVP]
www.publishermvps.com

I download the SP3 update successfully but I cannot install it. I have
the
OEM Office CD, and I get no message that it is not there, so why does
the
patch fail to install?
 
G

gary friend

Same problem, originally. I found that if I downloaded SP3 and the
subsequent patches to my computer and installed from there, I was succesful.
When the list of updates is presented in the right column, you can choose
brief information and then more information and you will be directed to a
site with the actual downloadable file. Download it and run from your
hard-drive, worked well for me.

Hope this helps.

Steven1952 said:
David,
I checked the newsgroup but could not find an answer to the problem as Jason
so adequately describes. Can you be a little more specific or should I ask
the newsgroup for help.
Regard
Steve

David Bartosik said:
I'd have to refer you to the appropriate newsgroup -
microsoft.public.office.setup

David Bartosik - [MSFT MVP]
www.publishermvps.com
www.davidbartosik.com

jtabbsvt said:
David,

I think I'm having the same problem, so I will try to explain on behalf of
the other person. I believe he's talking about Office, not Publisher. I
am
trying to install Service Pack 3 for MS Office 2000. The update website
detects that I need SP3 and I tell it to download and install. During the
installation process, it asks that I place the Office 2000 (SR-1) CD in my
CD-ROM drive. I do so, and the installation status bar marches to
completion. At the end it tells me that the installation was
unsuccessful,
without so much as a word of explanation. I tried it several times, each
time doing something a bit differently. For instance, I put the CD in
before
I even began the download to see if that would help. It did not, and I
have
not been able to come up with any sort of solution. Any ideas?

- Jason


:

This question is poorly worded, and so unfortunately doesn't tell me
anything. Please try again.
What version of Publisher is this? Which type of SP is this? What Office
release and bundle is this? You don't get what message? That what isn't
where? What is the failure - details here are mandatory - what goes
wrong,
and where and what are the wording of errors?

--
David Bartosik - [MSFT MVP]
www.publishermvps.com

I download the SP3 update successfully but I cannot install it. I have
the
OEM Office CD, and I get no message that it is not there, so why does
the
patch fail to install?
 
A

Alanww

Did not crack it for me, I'm afraid! Could not find any text saying files
need renaming ... Any more ideas? Thanks. Alan

TIM said:
I've cracked it. If you read all of the text on the download page, it tells
you that there are a couple of files that need renaming. Once you do this,
it's fine. I also found that some downloads are better done when finding them
manually rather than with the auto search. Some of them struggled to load,
then came up with a window that said a certain file has already been updated.
Click on IGNORE and it carries on.

TIM

Andrew said:
Hi,

I'm having a similar problem and its been quite frustrating. I am trying to
download office xp service pack 3. In the middle of installation, it asks for
MS Office CD and when I place it, it cannot find "OUTRET". Please help!! Is
there something wrong with the download?? It seems many people are having
similar problems


Tim said:
I've recently had to re-load my hard drive. I've gone onto www.microsoft.com
and downloaded all the Windows updates. I then asked to search for Office
updates and there is a Service Pack 3. I click to install, it downloads and
installs. Around half way through, it asks for the CD. I insert it, the drive
reads it and carries on with the install. When it has finished it tells me
that the update was unsuccessful. As quite a few people are having the same
problem, is it the download that is erronious? Also all the remaining updates
require Service Pack 3 to be installed.

Regards

TIM

:

There are thousands of new groups, i.e.,
microsoft.public.publisher.webdesign the one you are in is one of the news
groups.

Usually the instructions to install a SP are given at the download site
where they are offered.

What Service Pack for what program are you interested in?


--
Don
Vancouver, USA



Excuse my ignorance but firstly, what is a 'newsgroup and where would I
find
it? Secondly, why don't people who reply on forums give concise answers? A
lot of people are having the same installing problem and no-one can give a
direct answer. Any further help would be appreciated. Thanks in advance.

TIM

:

I'd have to refer you to the appropriate newsgroup -
microsoft.public.office.setup

David Bartosik - [MSFT MVP]
www.publishermvps.com
www.davidbartosik.com

David,

I think I'm having the same problem, so I will try to explain on
behalf of
the other person. I believe he's talking about Office, not Publisher.
I
am
trying to install Service Pack 3 for MS Office 2000. The update
website
detects that I need SP3 and I tell it to download and install. During
the
installation process, it asks that I place the Office 2000 (SR-1) CD
in my
CD-ROM drive. I do so, and the installation status bar marches to
completion. At the end it tells me that the installation was
unsuccessful,
without so much as a word of explanation. I tried it several times,
each
time doing something a bit differently. For instance, I put the CD in
before
I even began the download to see if that would help. It did not, and
I
have
not been able to come up with any sort of solution. Any ideas?

- Jason


:

This question is poorly worded, and so unfortunately doesn't tell me
anything. Please try again.
What version of Publisher is this? Which type of SP is this? What
Office
release and bundle is this? You don't get what message? That what
isn't
where? What is the failure - details here are mandatory - what goes
wrong,
and where and what are the wording of errors?

--
David Bartosik - [MSFT MVP]
www.publishermvps.com

I download the SP3 update successfully but I cannot install it. I
have
the
OEM Office CD, and I get no message that it is not there, so why
does
the
patch fail to install?
 
R

robt

I'm having the same problem with updating Office XP with SP3. It
successfully downloads the file (step 1), but during Installation (step 2),
after being propted for original CD, I point it to the requested
"PROPLUS.MSI" file on the CD, and it goes through the whole process and then
fisnishes by saying the INSTALLATION WAS UNSUCCESSFUL !!
I don't see any instructions for renaming files, and all other updates are
greyed out, and it says that SP3 is required to be installed first.
ANY SUGGESTIONS???

Alanww said:
Did not crack it for me, I'm afraid! Could not find any text saying files
need renaming ... Any more ideas? Thanks. Alan

TIM said:
I've cracked it. If you read all of the text on the download page, it tells
you that there are a couple of files that need renaming. Once you do this,
it's fine. I also found that some downloads are better done when finding them
manually rather than with the auto search. Some of them struggled to load,
then came up with a window that said a certain file has already been updated.
Click on IGNORE and it carries on.

TIM

Andrew said:
Hi,

I'm having a similar problem and its been quite frustrating. I am trying to
download office xp service pack 3. In the middle of installation, it asks for
MS Office CD and when I place it, it cannot find "OUTRET". Please help!! Is
there something wrong with the download?? It seems many people are having
similar problems


:

I've recently had to re-load my hard drive. I've gone onto www.microsoft.com
and downloaded all the Windows updates. I then asked to search for Office
updates and there is a Service Pack 3. I click to install, it downloads and
installs. Around half way through, it asks for the CD. I insert it, the drive
reads it and carries on with the install. When it has finished it tells me
that the update was unsuccessful. As quite a few people are having the same
problem, is it the download that is erronious? Also all the remaining updates
require Service Pack 3 to be installed.

Regards

TIM

:

There are thousands of new groups, i.e.,
microsoft.public.publisher.webdesign the one you are in is one of the news
groups.

Usually the instructions to install a SP are given at the download site
where they are offered.

What Service Pack for what program are you interested in?


--
Don
Vancouver, USA



Excuse my ignorance but firstly, what is a 'newsgroup and where would I
find
it? Secondly, why don't people who reply on forums give concise answers? A
lot of people are having the same installing problem and no-one can give a
direct answer. Any further help would be appreciated. Thanks in advance.

TIM

:

I'd have to refer you to the appropriate newsgroup -
microsoft.public.office.setup

David Bartosik - [MSFT MVP]
www.publishermvps.com
www.davidbartosik.com

David,

I think I'm having the same problem, so I will try to explain on
behalf of
the other person. I believe he's talking about Office, not Publisher.
I
am
trying to install Service Pack 3 for MS Office 2000. The update
website
detects that I need SP3 and I tell it to download and install. During
the
installation process, it asks that I place the Office 2000 (SR-1) CD
in my
CD-ROM drive. I do so, and the installation status bar marches to
completion. At the end it tells me that the installation was
unsuccessful,
without so much as a word of explanation. I tried it several times,
each
time doing something a bit differently. For instance, I put the CD in
before
I even began the download to see if that would help. It did not, and
I
have
not been able to come up with any sort of solution. Any ideas?

- Jason


:

This question is poorly worded, and so unfortunately doesn't tell me
anything. Please try again.
What version of Publisher is this? Which type of SP is this? What
Office
release and bundle is this? You don't get what message? That what
isn't
where? What is the failure - details here are mandatory - what goes
wrong,
and where and what are the wording of errors?

--
David Bartosik - [MSFT MVP]
www.publishermvps.com

I download the SP3 update successfully but I cannot install it. I
have
the
OEM Office CD, and I get no message that it is not there, so why
does
the
patch fail to install?
 
M

melynda

I renamed the file, downloaded the fullfile and I still get stuck when it
asks me for the sr-1 disk. I have insterted the disk, manually located the
file and still I get that it is an invalid install file?

DerThorn said:
Thanks, Tim, for reminding me once again that when all else fails, read the
instructions. It worked fine when I retrieved the full-file download.

TIM said:
I've cracked it. If you read all of the text on the download page, it tells
you that there are a couple of files that need renaming. Once you do this,
it's fine. I also found that some downloads are better done when finding them
manually rather than with the auto search. Some of them struggled to load,
then came up with a window that said a certain file has already been updated.
Click on IGNORE and it carries on.

TIM

Andrew said:
Hi,

I'm having a similar problem and its been quite frustrating. I am trying to
download office xp service pack 3. In the middle of installation, it asks for
MS Office CD and when I place it, it cannot find "OUTRET". Please help!! Is
there something wrong with the download?? It seems many people are having
similar problems


:

I've recently had to re-load my hard drive. I've gone onto www.microsoft.com
and downloaded all the Windows updates. I then asked to search for Office
updates and there is a Service Pack 3. I click to install, it downloads and
installs. Around half way through, it asks for the CD. I insert it, the drive
reads it and carries on with the install. When it has finished it tells me
that the update was unsuccessful. As quite a few people are having the same
problem, is it the download that is erronious? Also all the remaining updates
require Service Pack 3 to be installed.

Regards

TIM

:

There are thousands of new groups, i.e.,
microsoft.public.publisher.webdesign the one you are in is one of the news
groups.

Usually the instructions to install a SP are given at the download site
where they are offered.

What Service Pack for what program are you interested in?


--
Don
Vancouver, USA



Excuse my ignorance but firstly, what is a 'newsgroup and where would I
find
it? Secondly, why don't people who reply on forums give concise answers? A
lot of people are having the same installing problem and no-one can give a
direct answer. Any further help would be appreciated. Thanks in advance.

TIM

:

I'd have to refer you to the appropriate newsgroup -
microsoft.public.office.setup

David Bartosik - [MSFT MVP]
www.publishermvps.com
www.davidbartosik.com

David,

I think I'm having the same problem, so I will try to explain on
behalf of
the other person. I believe he's talking about Office, not Publisher.
I
am
trying to install Service Pack 3 for MS Office 2000. The update
website
detects that I need SP3 and I tell it to download and install. During
the
installation process, it asks that I place the Office 2000 (SR-1) CD
in my
CD-ROM drive. I do so, and the installation status bar marches to
completion. At the end it tells me that the installation was
unsuccessful,
without so much as a word of explanation. I tried it several times,
each
time doing something a bit differently. For instance, I put the CD in
before
I even began the download to see if that would help. It did not, and
I
have
not been able to come up with any sort of solution. Any ideas?

- Jason


:

This question is poorly worded, and so unfortunately doesn't tell me
anything. Please try again.
What version of Publisher is this? Which type of SP is this? What
Office
release and bundle is this? You don't get what message? That what
isn't
where? What is the failure - details here are mandatory - what goes
wrong,
and where and what are the wording of errors?

--
David Bartosik - [MSFT MVP]
www.publishermvps.com

I download the SP3 update successfully but I cannot install it. I
have
the
OEM Office CD, and I get no message that it is not there, so why
does
the
patch fail to install?
 
P

Paul Moran

Thanks, guys. Just bought "Office 2000 Premium" (SR1), and had visited the
downloads site to catch up on updates. I was going round in circles with the
"SP3 unsuccessful" problem until I searched the user community and came up
with this very helpful "thread". Worked a treat. I'm a believer in reading
the instructions first, but there's nothing on the main download page to
indicate that special action might be required on SP3. A little note by MS
would have been useful, e.g. "If you have installed Access, you MUST read the
full instructions before doanloading this update."

TIM said:
I've cracked it. If you read all of the text on the download page, it tells
you that there are a couple of files that need renaming. Once you do this,
it's fine. I also found that some downloads are better done when finding them
manually rather than with the auto search. Some of them struggled to load,
then came up with a window that said a certain file has already been updated.
Click on IGNORE and it carries on.

TIM

Andrew said:
Hi,

I'm having a similar problem and its been quite frustrating. I am trying to
download office xp service pack 3. In the middle of installation, it asks for
MS Office CD and when I place it, it cannot find "OUTRET". Please help!! Is
there something wrong with the download?? It seems many people are having
similar problems


Tim said:
I've recently had to re-load my hard drive. I've gone onto www.microsoft.com
and downloaded all the Windows updates. I then asked to search for Office
updates and there is a Service Pack 3. I click to install, it downloads and
installs. Around half way through, it asks for the CD. I insert it, the drive
reads it and carries on with the install. When it has finished it tells me
that the update was unsuccessful. As quite a few people are having the same
problem, is it the download that is erronious? Also all the remaining updates
require Service Pack 3 to be installed.

Regards

TIM

:

There are thousands of new groups, i.e.,
microsoft.public.publisher.webdesign the one you are in is one of the news
groups.

Usually the instructions to install a SP are given at the download site
where they are offered.

What Service Pack for what program are you interested in?


--
Don
Vancouver, USA



Excuse my ignorance but firstly, what is a 'newsgroup and where would I
find
it? Secondly, why don't people who reply on forums give concise answers? A
lot of people are having the same installing problem and no-one can give a
direct answer. Any further help would be appreciated. Thanks in advance.

TIM

:

I'd have to refer you to the appropriate newsgroup -
microsoft.public.office.setup

David Bartosik - [MSFT MVP]
www.publishermvps.com
www.davidbartosik.com

David,

I think I'm having the same problem, so I will try to explain on
behalf of
the other person. I believe he's talking about Office, not Publisher.
I
am
trying to install Service Pack 3 for MS Office 2000. The update
website
detects that I need SP3 and I tell it to download and install. During
the
installation process, it asks that I place the Office 2000 (SR-1) CD
in my
CD-ROM drive. I do so, and the installation status bar marches to
completion. At the end it tells me that the installation was
unsuccessful,
without so much as a word of explanation. I tried it several times,
each
time doing something a bit differently. For instance, I put the CD in
before
I even began the download to see if that would help. It did not, and
I
have
not been able to come up with any sort of solution. Any ideas?

- Jason


:

This question is poorly worded, and so unfortunately doesn't tell me
anything. Please try again.
What version of Publisher is this? Which type of SP is this? What
Office
release and bundle is this? You don't get what message? That what
isn't
where? What is the failure - details here are mandatory - what goes
wrong,
and where and what are the wording of errors?

--
David Bartosik - [MSFT MVP]
www.publishermvps.com

I download the SP3 update successfully but I cannot install it. I
have
the
OEM Office CD, and I get no message that it is not there, so why
does
the
patch fail to install?
 

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