R
Randy
I hope you have taken your medications before the authorities finds it
out. Mental people like you should be in an institution!
out. Mental people like you should be in an institution!
Let's consider the number of nested menus.
All in all, there's no data to prove that menus were harder to use
than the Ribbon. As a matter of fact, posts from long time users
on several boards indicate quite the opposite.
Chris, that' pretty much the claim Jensen Harris made. However, when asked
for data, he didn't respond at all. Based on JH's description of the data
collection, it rather looks like experienced users were NOT well represented
in the data sample. It is also very doubtful whether users behind corporate
firewalls were properly represented.
All in all, there's no data to prove that menus were harder to use than the
Ribbon. As a matter of fact, posts from long time users on several boards
indicate quite the opposite.
As far as suppliers not alienating their customers is concerned, you're
largely correct. However, in this case, MS has been quite arrogant. For one,
they did not provide an alternative to the Ribbon. Secondly, despite the tons
of requests they've received, typically from long time users, they've refused
to provide an alternative the Ribbon. I'm not the only long term MS customer
who is now looking into other (non-MS) alternatives.
In business, one provides whatever the customer wants. Failure to do that is
an invitation for the customers to start looking elsewhere. That's happening
with Office apps now.
MS would be VERY SMART to come out with a "classic" UI alternative to the
Ribbon, for those who do not want to mess with it. That'll clearly signal
that MS is indeed listening to the customer's voice.
--Gemini
:
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Ben, I agree that Harder v/s Easier is quite subjective. However, facts
contradict several of your assertions. I personally know people who have been
forced to use Office 2007 because their employer bought it. They hate the
Ribbon but don't have a choice. I've also read of several cos. that went back
to Office 2003 because there were too many complaints and the help desk
people were swamped.
As regards power users being a small %age of the users, where's the data?
Posts on various different boards indicate that power/long term users dislike
the Ribbon and despite repeated requests, MS has refused to provide a classic
UI alternative.
"But the intent was to make the features more discoverable to the end users
and it appears to me that it has accomplished that."
I respectfully disagree. There's zero data to back up your statement. As
I've said before, Jensen Harris claimed 85% "acceptance" of the Ribbon.
However, despite repeated requests from several posters on his blog, didn't
respond about how that number was calculated.
Going by the posts I've seen here and elsewhere, the Ribbon is anything but
a success, despite the claims by MS, since they have not provided any data
to back up their claims. MS has also chosen to ignore the requests of long
term users. Thanks to the Ribbon, there are quite a few long term users such
as myself who have started looking into non-MS alternatives. If that was the
goal, then the Ribbon is indeed successful. If not, it's a flat out failure.
Think about it. If the Ribbon was so much better than the menus, there would
have been no call for third party add-ons to replace the Ribbon w/ a classic
menu system.
-- Gemini
:
No virus found in this incoming message.
Checked by AVG.
Version: 7.5.524 / Virus Database: 270.3.0/1502 - Release Date: 6/13/2008 7:25 PM
Think about it. If the Ribbon was so much better than the menus, there would
have been no call for third party add-ons to replace the Ribbon w/ a classic
menu system.
Chris Game said:Word in Office 2003: 250 menu items, 31 toolbars, 19 task panes
(PC-Pro article). It had out grown the menu system, something more
usable was necessary.
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