ok,
then you should
move or copy your
personal files off
the computer
then review your
laptops procedures
for initiating a "factory
restore".
most laptops have
a special method to
initiate a "factory restore"
which will revert your
laptop to the state from
the factory.
the procedure will
format the hard drive
and then "re install" the
original programs.
-------------------
to me, this is the only
option you have because:
1) your restore points go
back only a few days and
did not resolve the issue.
2) you removed both
"office's" and still had the
problem.
3) you cleaned the registry
and still had the problem
so, it's best to restore the
laptop to its original and
functional state via
a "factory restore"
or if vista was manually
installed on the laptop with
windows cd's, the "re-install"
vista.
but be sure you have the
special hardware drivers for
your laptop to install also.
-------------
unfortunately, there is very
little on the net about "hybrid"
version of oem's.
also, since I'm not in front of
the laptop to see what you may
be missing,
it is difficult to provide you
with any suggestions from
where I am.
--
db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- Microsoft Partner
- @hotmail.com
~~~~~~~~~~"share the nirvana" - dbZen
