jpgs on site showing up on mozilla but not IE7

[DavidF]

He can't get rid of the underscore...that is just the way Publisher names
the image files.

DavidF

 

[Mike Koewler]

David,

The pages load with images with FF, but not IE 6 or 7. And when you try to
view just the image as per
http://www.franklandassociates.com/index_image789.jpg then neither FF or IE
will view the image.

I think the fact the above page views in Opera has to have some key to it.

Something else - I tried to download the site into WebPlus. Usually, it
does a great job but it did not import a single image. Neither did it
from his other site on the different server. But I have a couple of
sites done in Pub bookmarked, and it imported images from them.

Perhaps he should upload the Pub file to his site where people can
download and check it.

Mike

 

[Rob Giordano \(Crash\)]

usually underscore is only a problem if it's the first char. in the file
name.


|I suggest cutting and pasting this into a letter to Tech Support.
| Start text:
|
| Thanks for your feedback. I have had a couple of other people trying to
| help me solve this problem and this is what they report:
|
| "While the images do display in the pages in Mozilla and and Opera, but
| not IE or AOL, they get a "Forbidden - You don't have permission to
| access /index_image789.jpg on this server." when trying to access just
| the image in Mozilla. This message does not appear in Opera, the page
| http://www.franklandassociates.com/index_image789.jpg displays fine.
|
| This would suggest a server or browser error and how it responds to
| requests.
|
| -----------
| End text.
|
| One other thought - some servers dislike certain characters in a file
| name. Can you try to rename the jpgs to avoid the underscore and see if
| that helps? Maybe Opera has a way of requesting the info in a different
way?
|
| I admit - I'm grasping at straws.
|
| Mike
| publishersite wrote:
| >>1. Which version of Publisher are you using? - 2003
| >
| >
| >>2. Are you using Master pages? - No
| >
| >
| >>3. Under Tools > Options > Web tab, do you have "Rely on VML for faster
| >>graphics..." checked or unchecked? What about "Allow PNG..."? And what
| >>Encoding are you using? - i've got neither checked, encoding is Western
European (Windows)
| >
| >
| >>4.Is there any particular reason why you are not using subfolders? Have
you
| >>tried using subfolders? - no particular reason, although I did try
using subfolders today and it didn't seem to make a difference
| >
| >
| >>5. When you produce your web page files, do you "Publish to the Web"? -
Yes.
| >
| >
| >>6. Is there anything special about how you are directing your domain or
how
| >>it is hosted? Who hosts your website? - I use Hosteroute.
| >
| >
| > Not sure if this makes a difference but.....see
| > www.efranklandconsulting.com. The jpgs work on this site and its hosted
by
| > Nameroute. I recently upgraded the franklandassociates.com site to
| > Hosteroute, and this is when the problems started. When I upload
| > associates.com onto the Nameroute site the images view fine.
| >
| > Hostroute have told me the following:
| >
| > Hostroute: After reviewing how you have deployed your site, my only
advice
| > would be to streamline the code of your site. It seems you have
incorrectly
| > implemented an old and widely unsupported technology that isn't even
| > supported by the w3c. SVG which was accepted by the w3c is the more
| > conventional way. You currently have a very inefficient code base in
that
| > your homepage includes 1400 lines of code, when you are trying to
display
| > less than 400 words. This makes debugging very difficult. The fact that
the
| > pictures display correctly in several browsers (that you mentioned)
showes
| > that this in another case of Microsoft no longer supporting their own
old
| > technologies in their new products. We do not offer application support,
and
| > thus we can help you no further in this case.
| >
| > Me: I am still concerned though as to why this has suddenly started
| > happening - the site displayed fine up until last week and I've changed
| > nothing on it.
| >
| > franklandassociates displayed fine on the Nameroute 10MB basic package
that
| > I've had since January.
| > (see also www.efranklandconsulting.com) - that's a publisher website and
| > displays fine on IE. It's only since I've upgraded to the hosteroute
20MB
| > package that the problems have occurred. When I load
franklandassociates
| > onto the efranklandconsulting domain the site displays fine in IE.
| > Any other thoughts as to why the site displays on nameroute but not
hostroute?
| >
| > Hostroute:As stated by my colleague the problem lookslike you are using
an
| > old codebase that IE does not support any more. I have tested this in
firefox
| > and safari and they work. you will need to recode the site to use a
current
| > standard.
| >
| >
| > .....All of which is very confusing to me as I can't understand why the
| > exact same website with the same coding (as publisher automatically
creates
| > the coding) works on one host but not the other.
| >
| > Rather long post but hope you have all the detail you need.
| > Cheers for your interest.
| >
| >
| >
| > "DavidF" wrote:
| >
| >
| >>I am running up against the same issue as Mike. When I right click the
image
| >>on your home page, and want to view image (in FF), I get the following:
| >>
| >>Forbidden
| >>You don't have permission to access /index_image789.jpg on this server.
| >>Additionally, a 404 Not Found error was encountered while trying to use
an
| >>ErrorDocument to handle the request.
| >>Apache/1.3.37 Server at franklandassociates.com Port 80
| >>
| >>
| >>You should be able to view that image at:
| >>http://www.franklandassociates.com/index_image789.jpg
| >>in FF and IE but it doesn't work.
| >>
| >>Let's back up a few steps.
| >>1. Which version of Publisher are you using?
| >>2. Are you using Master pages?
| >>3. Under Tools > Options > Web tab, do you have "Rely on VML for faster
| >>graphics..." checked or unchecked? What about "Allow PNG..."? And what
| >>Encoding are you using?
| >>4.Is there any particular reason why you are not using subfolders? Have
you
| >>tried using subfolders?
| >>5. When you produce your web page files, do you "Publish to the Web"?
| >>6. Is there anything special about how you are directing your domain or
how
| >>it is hosted? Who hosts your website?
| >>
| >>You are experiencing something I haven't seen before, but if you can
answer
| >>the above questions, perhaps we can offer some more solutions.
| >>
| >>DavidF
| >>
message
| >>| >>
| >>>renamed everything index, jpgs still not showing.
| >>>
| >>>really stuck now.
| >>>
| >>>
| >>>
| >>>
| >>>
| >>>"DavidF" wrote:
| >>>
| >>>
| >>>>You are apparently not using the subfolder option, which is fine, but
| >>>>somewhere along the line, when you Publish to the Web you apparently
are
| >>>>saving the default file name as " frankland_associates.htm". This then
| >>>>name
| >>>>your images in a wierd way that is probably throwing off IE.
| >>>>
| >>>>On your home page the picture of three people answering phone calls in
| >>>>the
| >>>>upper left, is being written as: "frankland_associates_image789.jpg".
If
| >>>>you
| >>>>were to use the default name of "index.htm", the image would be
| >>>>"index_image789.jpg".
| >>>>
| >>>>I would suggest that you log on to your website and delete all the old
| >>>>Publisher HTML files, including the image files, and upload fresh
files.
| >>>>But
| >>>>this time when you Publish to the Web, choose "index.htm" as your
default
| >>>>file name, and see if that makes any difference.
| >>>>
| >>>>DavidF
| >>>>
| >>>>
| >>>>message
| >>>>| >>>>
| >>>>>hopefully someone else can join in as I am totally confused as to why
| >>>>>the
| >>>>>site works fine on mozilla but not IE7.
| >>>>>
| >>>>>I'm also really confused as to why the site worked fine on IE up to
| >>>>>last
| >>>>>week.
| >>>>>
| >>>>>Weird.
| >>>>>
| >>>>>
| >>>>>
| >>>>>"Rob Giordano (Crash)" wrote:
| >>>>>
| >>>>>
| >>>>>>Yep that's what I'm saying...and it's not working correctly on my
IE7
| >>>>>>either
| >>>>>>soooo...dint even look with other browsers once I saw that.
| >>>>>>
| >>>>>>Not sure how you'd change file names in Publisher webs...I think
you'd
| >>>>>>have
| >>>>>>to go back and rename all your files then resave as website then
| >>>>>>republish...but I've only done a few experimental webs with
| >>>>>>Publisher -
| >>>>>>so
| >>>>>>wait till one of the others weighs in on this.
| >>>>>>
| >>>>>>
| >>>>>>
| >>>>>>message
| >>>>>>| >>>>>>| Rob
| >>>>>>| Confused, Are you saying that a Publisher created site WILL only
| >>>>>>work
| >>>>>>| reliably in IE.....
| >>>>>>| as its only working reliably in Mozilla at the moment, not in IE.
| >>>>>>|
| >>>>>>|
| >>>>>>| I will also try and figure out how to rename the folder and file
| >>>>>>names.
| >>>>>>|
| >>>>>>|
| >>>>>>|
| >>>>>>|
| >>>>>>|
| >>>>>>|
| >>>>>>| "Rob Giordano (Crash)" wrote:
| >>>>>>|
| >>>>>>| > you'll never convert a Publisher created website if that's what
| >>>>>>you're
| >>>>>>| > trying to do...give up and start over in FP or EW. Publisher
webs
| >>>>>>or
| >>>>>>any
| >>>>>>web
| >>>>>>| > that uses VML (vector markup language) will only work reliably
in
| >>>>>>IE
| >>>>>>(I
| >>>>>>| > think 5+)...and if you do use FP do not use anything from the
Draw
| >>>>>>| > toolbar...textboxes, lines, autoshapes.
| >>>>>>| >
| >>>>>>| > don't use spaces, illegal characters, or capitalization in your
| >>>>>>folder
| >>>>>>or
| >>>>>>| > file names
| >>>>>>| > Frankland%20Associates_Rewards.htm - should be something like;
| >>>>>>| > frankland_associates_rewards.htm same thing for images.
| >>>>>>| >
| >>>>>>| >
| >>>>>>| >
in
| >>>>>>message
| >>>>>>| > | >>>>>>| > | www.franklandassociates.com
| >>>>>>| > |
| >>>>>>| > | have tried resizing the images as well.........
| >>>>>>| > | Thanks Rob.
| >>>>>>| > |
| >>>>>>| > | "Rob Giordano (Crash)" wrote:
| >>>>>>| > |
| >>>>>>| > | > post a link
| >>>>>>| > | >
| >>>>>>| > | >
| >>>>>>| > | >
| >>>>>>| > | >
| >>>>>>| > | >
| >>>>>>| > | > "publishersite" <[email protected]>
| >>>>>>wrote
| >>>>>>in
| >>>>>>| > message
| >>>>>>| > | > | >>>>>>| > | > | help! The jpgs on my site are showing up well on mozilla,
| >>>>>>but
| >>>>>>not
| >>>>>>on
| >>>>>>| > IE7.
| >>>>>>| > | > | The html is correct, there are no spaces in the code and I
| >>>>>>don't
| >>>>>>know
| >>>>>>| > what
| >>>>>>| > | > to
| >>>>>>| > | > | do next.
| >>>>>>| > | > | I have checked the 'show pictures' box/internet
| >>>>>>options/advanced
| >>>>>>| > | > | I have uninstalled and reinstalled IE.
| >>>>>>| > | > | I have deleted the jpgs in publisher and re-inserted them
| >>>>>>and
| >>>>>>uploaded
| >>>>>>| > the
| >>>>>>| > | > | website again.
| >>>>>>| > | > | I have even changed the images to .gif to see if that made
a
| >>>>>>| > difference
| >>>>>>| > | > and
| >>>>>>| > | > | it doesn't.
| >>>>>>| > | > | This seems to be a problem that has occurred only over the
| >>>>>>last
| >>>>>>week
| >>>>>>| > or
| >>>>>>| > | > so,
| >>>>>>| > | > | as I'm pretty sure the .jpgs showed up when the site was
| >>>>>>first
| >>>>>>| > uploaded.
| >>>>>>| > | > |
| >>>>>>| > | > | My hosting company is proving next to useless.
| >>>>>>| > | > | Any help appreciated.
| >>>>>>| > | > | Thanks very much.
| >>>>>>| > | >
| >>>>>>| > | >
| >>>>>>| > | >
| >>>>>>| >
| >>>>>>| >
| >>>>>>| >
| >>>>>>
| >>>>>>
| >>>>>>
| >>>>
| >>>>
| >>
| >>

 

[Rob Giordano \(Crash\)]

I just imported the entire web; there are NO image files contained within it
only index_xxx.htm files - don't through IE which is not displaying images.
The curious part of this is that FF IS displaying images and paths to
images. Seems like there is two webs here one with images (where??? dunno)
and one without.

bbl



| David,
|
| > The pages load with images with FF, but not IE 6 or 7. And when you try
to
| > view just the image as per
| > http://www.franklandassociates.com/index_image789.jpg then neither FF or
IE
| > will view the image.
|
| I think the fact the above page views in Opera has to have some key to it.
|
| Something else - I tried to download the site into WebPlus. Usually, it
| does a great job but it did not import a single image. Neither did it
| from his other site on the different server. But I have a couple of
| sites done in Pub bookmarked, and it imported images from them.
|
| Perhaps he should upload the Pub file to his site where people can
| download and check it.
|
| Mike
| >
| > "Forbidden
| > You don't have permission to access /index_image789.jpg on this server.
| > Additionally, a 404 Not Found error was encountered while trying to use
an
| > ErrorDocument to handle the request.
| > Apache/1.3.37 Server at franklandassociates.com Port 80"
| >
| > I would also include the other testing done on other servers as you
| > described, as obviously the code works just fine except for this server.
The
| > fact that the code is "old technology" and bloated is beside the point,
as
| > it works on other servers, and that should not make any difference on
| > viewing http://www.franklandassociates.com/index_image789.jpg
| >
| > One other thing you MIGHT try is changing the encoding to Unicode
(UTF-8).
| >
| > DavidF
| >
message
| > | >
| >>>1. Which version of Publisher are you using? - 2003
| >>
| >>>2. Are you using Master pages? - No
| >>
| >>>3. Under Tools > Options > Web tab, do you have "Rely on VML for faster
| >>>graphics..." checked or unchecked? What about "Allow PNG..."? And what
| >>>Encoding are you using? - i've got neither checked, encoding is
Western
| >>>European (Windows)
| >>
| >>>4.Is there any particular reason why you are not using subfolders? Have
| >>>you
| >>>tried using subfolders? - no particular reason, although I did try
using
| >>>subfolders today and it didn't seem to make a difference
| >>
| >>>5. When you produce your web page files, do you "Publish to the Web"? -
| >>>Yes.
| >>
| >>>6. Is there anything special about how you are directing your domain or
| >>>how
| >>>it is hosted? Who hosts your website? - I use Hosteroute.
| >>
| >>Not sure if this makes a difference but.....see
| >>www.efranklandconsulting.com. The jpgs work on this site and its hosted
| >>by
| >>Nameroute. I recently upgraded the franklandassociates.com site to
| >>Hosteroute, and this is when the problems started. When I upload
| >>associates.com onto the Nameroute site the images view fine.
| >>
| >>Hostroute have told me the following:
| >>
| >>Hostroute: After reviewing how you have deployed your site, my only
| >>advice
| >>would be to streamline the code of your site. It seems you have
| >>incorrectly
| >>implemented an old and widely unsupported technology that isn't even
| >>supported by the w3c. SVG which was accepted by the w3c is the more
| >>conventional way. You currently have a very inefficient code base in
that
| >>your homepage includes 1400 lines of code, when you are trying to
display
| >>less than 400 words. This makes debugging very difficult. The fact that
| >>the
| >>pictures display correctly in several browsers (that you mentioned)
showes
| >>that this in another case of Microsoft no longer supporting their own
old
| >>technologies in their new products. We do not offer application support,
| >>and
| >>thus we can help you no further in this case.
| >>
| >>Me: I am still concerned though as to why this has suddenly started
| >>happening - the site displayed fine up until last week and I've changed
| >>nothing on it.
| >>
| >>franklandassociates displayed fine on the Nameroute 10MB basic package
| >>that
| >>I've had since January.
| >>(see also www.efranklandconsulting.com) - that's a publisher website and
| >>displays fine on IE. It's only since I've upgraded to the hosteroute
20MB
| >>package that the problems have occurred. When I load
franklandassociates
| >>onto the efranklandconsulting domain the site displays fine in IE.
| >>Any other thoughts as to why the site displays on nameroute but not
| >>hostroute?
| >>
| >>Hostroute:As stated by my colleague the problem lookslike you are using
an
| >>old codebase that IE does not support any more. I have tested this in
| >>firefox
| >>and safari and they work. you will need to recode the site to use a
| >>current
| >>standard.
| >>
| >>
| >>.....All of which is very confusing to me as I can't understand why the
| >>exact same website with the same coding (as publisher automatically
| >>creates
| >>the coding) works on one host but not the other.
| >>
| >>Rather long post but hope you have all the detail you need.
| >>Cheers for your interest.
| >>
| >>
| >>
| >>"DavidF" wrote:
| >>
| >>
| >>>I am running up against the same issue as Mike. When I right click the
| >>>image
| >>>on your home page, and want to view image (in FF), I get the following:
| >>>
| >>>Forbidden
| >>>You don't have permission to access /index_image789.jpg on this server.
| >>>Additionally, a 404 Not Found error was encountered while trying to use
| >>>an
| >>>ErrorDocument to handle the request.
| >>>Apache/1.3.37 Server at franklandassociates.com Port 80
| >>>
| >>>
| >>>You should be able to view that image at:
| >>>http://www.franklandassociates.com/index_image789.jpg
| >>>in FF and IE but it doesn't work.
| >>>
| >>>Let's back up a few steps.
| >>>1. Which version of Publisher are you using?
| >>>2. Are you using Master pages?
| >>>3. Under Tools > Options > Web tab, do you have "Rely on VML for faster
| >>>graphics..." checked or unchecked? What about "Allow PNG..."? And what
| >>>Encoding are you using?
| >>>4.Is there any particular reason why you are not using subfolders? Have
| >>>you
| >>>tried using subfolders?
| >>>5. When you produce your web page files, do you "Publish to the Web"?
| >>>6. Is there anything special about how you are directing your domain or
| >>>how
| >>>it is hosted? Who hosts your website?
| >>>
| >>>You are experiencing something I haven't seen before, but if you can
| >>>answer
| >>>the above questions, perhaps we can offer some more solutions.
| >>>
| >>>DavidF
| >>>
| >>>message
| >>>| >>>
| >>>>renamed everything index, jpgs still not showing.
| >>>>
| >>>>really stuck now.
| >>>>
| >>>>
| >>>>
| >>>>
| >>>>
| >>>>"DavidF" wrote:
| >>>>
| >>>>
| >>>>>You are apparently not using the subfolder option, which is fine, but
| >>>>>somewhere along the line, when you Publish to the Web you apparently
| >>>>>are
| >>>>>saving the default file name as " frankland_associates.htm". This
then
| >>>>>name
| >>>>>your images in a wierd way that is probably throwing off IE.
| >>>>>
| >>>>>On your home page the picture of three people answering phone calls
in
| >>>>>the
| >>>>>upper left, is being written as: "frankland_associates_image789.jpg".
| >>>>>If
| >>>>>you
| >>>>>were to use the default name of "index.htm", the image would be
| >>>>>"index_image789.jpg".
| >>>>>
| >>>>>I would suggest that you log on to your website and delete all the
old
| >>>>>Publisher HTML files, including the image files, and upload fresh
| >>>>>files.
| >>>>>But
| >>>>>this time when you Publish to the Web, choose "index.htm" as your
| >>>>>default
| >>>>>file name, and see if that makes any difference.
| >>>>>
| >>>>>DavidF
| >>>>>
| >>>>>
| >>>>>message
| >>>>>| >>>>>
| >>>>>>hopefully someone else can join in as I am totally confused as to
| >>>>>>why
| >>>>>>the
| >>>>>>site works fine on mozilla but not IE7.
| >>>>>>
| >>>>>>I'm also really confused as to why the site worked fine on IE up to
| >>>>>>last
| >>>>>>week.
| >>>>>>
| >>>>>>Weird.
| >>>>>>
| >>>>>>
| >>>>>>
| >>>>>>"Rob Giordano (Crash)" wrote:
| >>>>>>
| >>>>>>
| >>>>>>>Yep that's what I'm saying...and it's not working correctly on my
| >>>>>>>IE7
| >>>>>>>either
| >>>>>>>soooo...dint even look with other browsers once I saw that.
| >>>>>>>
| >>>>>>>Not sure how you'd change file names in Publisher webs...I think
| >>>>>>>you'd
| >>>>>>>have
| >>>>>>>to go back and rename all your files then resave as website then
| >>>>>>>republish...but I've only done a few experimental webs with
| >>>>>>>Publisher -
| >>>>>>>so
| >>>>>>>wait till one of the others weighs in on this.
| >>>>>>>
| >>>>>>>
| >>>>>>>
| >>>>>>>message
| >>>>>>>| >>>>>>>| Rob
| >>>>>>>| Confused, Are you saying that a Publisher created site WILL only
| >>>>>>>work
| >>>>>>>| reliably in IE.....
| >>>>>>>| as its only working reliably in Mozilla at the moment, not in IE.
| >>>>>>>|
| >>>>>>>|
| >>>>>>>| I will also try and figure out how to rename the folder and file
| >>>>>>>names.
| >>>>>>>|
| >>>>>>>|
| >>>>>>>|
| >>>>>>>|
| >>>>>>>|
| >>>>>>>|
| >>>>>>>| "Rob Giordano (Crash)" wrote:
| >>>>>>>|
| >>>>>>>| > you'll never convert a Publisher created website if that's what
| >>>>>>>you're
| >>>>>>>| > trying to do...give up and start over in FP or EW. Publisher
| >>>>>>>webs
| >>>>>>>or
| >>>>>>>any
| >>>>>>>web
| >>>>>>>| > that uses VML (vector markup language) will only work reliably
| >>>>>>>in
| >>>>>>>IE
| >>>>>>>(I
| >>>>>>>| > think 5+)...and if you do use FP do not use anything from the
| >>>>>>>Draw
| >>>>>>>| > toolbar...textboxes, lines, autoshapes.
| >>>>>>>| >
| >>>>>>>| > don't use spaces, illegal characters, or capitalization in your
| >>>>>>>folder
| >>>>>>>or
| >>>>>>>| > file names
| >>>>>>>| > Frankland%20Associates_Rewards.htm - should be something like;
| >>>>>>>| > frankland_associates_rewards.htm same thing for images.
| >>>>>>>| >
| >>>>>>>| >
| >>>>>>>| >
| >>>>>>>in
| >>>>>>>message
| >>>>>>>| > | >>>>>>>| > | www.franklandassociates.com
| >>>>>>>| > |
| >>>>>>>| > | have tried resizing the images as well.........
| >>>>>>>| > | Thanks Rob.
| >>>>>>>| > |
| >>>>>>>| > | "Rob Giordano (Crash)" wrote:
| >>>>>>>| > |
| >>>>>>>| > | > post a link
| >>>>>>>| > | >
| >>>>>>>| > | >
| >>>>>>>| > | >
| >>>>>>>| > | >
| >>>>>>>| > | >
| >>>>>>>| > | > "publishersite" <[email protected]>
| >>>>>>>wrote
| >>>>>>>in
| >>>>>>>| > message
| >>>>>>>| > | > | >>>>>>>| > | > | help! The jpgs on my site are showing up well on
| >>>>>>>mozilla,
| >>>>>>>but
| >>>>>>>not
| >>>>>>>on
| >>>>>>>| > IE7.
| >>>>>>>| > | > | The html is correct, there are no spaces in the code and
| >>>>>>>I
| >>>>>>>don't
| >>>>>>>know
| >>>>>>>| > what
| >>>>>>>| > | > to
| >>>>>>>| > | > | do next.
| >>>>>>>| > | > | I have checked the 'show pictures' box/internet
| >>>>>>>options/advanced
| >>>>>>>| > | > | I have uninstalled and reinstalled IE.
| >>>>>>>| > | > | I have deleted the jpgs in publisher and re-inserted them
| >>>>>>>and
| >>>>>>>uploaded
| >>>>>>>| > the
| >>>>>>>| > | > | website again.
| >>>>>>>| > | > | I have even changed the images to .gif to see if that
| >>>>>>>made a
| >>>>>>>| > difference
| >>>>>>>| > | > and
| >>>>>>>| > | > | it doesn't.
| >>>>>>>| > | > | This seems to be a problem that has occurred only over
| >>>>>>>the
| >>>>>>>last
| >>>>>>>week
| >>>>>>>| > or
| >>>>>>>| > | > so,
| >>>>>>>| > | > | as I'm pretty sure the .jpgs showed up when the site was
| >>>>>>>first
| >>>>>>>| > uploaded.
| >>>>>>>| > | > |
| >>>>>>>| > | > | My hosting company is proving next to useless.
| >>>>>>>| > | > | Any help appreciated.
| >>>>>>>| > | > | Thanks very much.
| >>>>>>>| > | >
| >>>>>>>| > | >
| >>>>>>>| > | >
| >>>>>>>| >
| >>>>>>>| >
| >>>>>>>| >
| >>>>>>>
| >>>>>>>
| >>>>>>>
| >>>>>
| >>>>>
| >>>
| >>>
| >
| >
| >

 

[Rob Giordano \(Crash\)]

I think it's a server permissions issue.

I'm guessing, from info herein, that Publisher creates several versions of
the website...right?

Seems that http://www.franklandassociates.com/index_image789.jpg image is
visible with Firefox, but not with IE or other mozilla browsers - these
produce a 404 file not found permissions error. So the file exists for FF
but not for IE? Weird eh? Some weird interaction between a Pub web and linux
permissions??

I'd talk to the host.





|I just imported the entire web; there are NO image files contained within
it
| only index_xxx.htm files - don't through IE which is not displaying
images.
| The curious part of this is that FF IS displaying images and paths to
| images. Seems like there is two webs here one with images (where??? dunno)
| and one without.
|
| bbl
|
|
|
| || David,
||
|| > The pages load with images with FF, but not IE 6 or 7. And when you try
| to
|| > view just the image as per
|| > http://www.franklandassociates.com/index_image789.jpg then neither FF
or
| IE
|| > will view the image.
||
|| I think the fact the above page views in Opera has to have some key to
it.
||
|| Something else - I tried to download the site into WebPlus. Usually, it
|| does a great job but it did not import a single image. Neither did it
|| from his other site on the different server. But I have a couple of
|| sites done in Pub bookmarked, and it imported images from them.
||
|| Perhaps he should upload the Pub file to his site where people can
|| download and check it.
||
|| Mike
|| >
|| > "Forbidden
|| > You don't have permission to access /index_image789.jpg on this server.
|| > Additionally, a 404 Not Found error was encountered while trying to use
| an
|| > ErrorDocument to handle the request.
|| > Apache/1.3.37 Server at franklandassociates.com Port 80"
|| >
|| > I would also include the other testing done on other servers as you
|| > described, as obviously the code works just fine except for this
server.
| The
|| > fact that the code is "old technology" and bloated is beside the point,
| as
|| > it works on other servers, and that should not make any difference on
|| > viewing http://www.franklandassociates.com/index_image789.jpg
|| >
|| > One other thing you MIGHT try is changing the encoding to Unicode
| (UTF-8).
|| >
|| > DavidF
|| >
| message
|| > || >
|| >>>1. Which version of Publisher are you using? - 2003
|| >>
|| >>>2. Are you using Master pages? - No
|| >>
|| >>>3. Under Tools > Options > Web tab, do you have "Rely on VML for
faster
|| >>>graphics..." checked or unchecked? What about "Allow PNG..."? And what
|| >>>Encoding are you using? - i've got neither checked, encoding is
| Western
|| >>>European (Windows)
|| >>
|| >>>4.Is there any particular reason why you are not using subfolders?
Have
|| >>>you
|| >>>tried using subfolders? - no particular reason, although I did try
| using
|| >>>subfolders today and it didn't seem to make a difference
|| >>
|| >>>5. When you produce your web page files, do you "Publish to the
Web"? -
|| >>>Yes.
|| >>
|| >>>6. Is there anything special about how you are directing your domain
or
|| >>>how
|| >>>it is hosted? Who hosts your website? - I use Hosteroute.
|| >>
|| >>Not sure if this makes a difference but.....see
|| >>www.efranklandconsulting.com. The jpgs work on this site and its
hosted
|| >>by
|| >>Nameroute. I recently upgraded the franklandassociates.com site to
|| >>Hosteroute, and this is when the problems started. When I upload
|| >>associates.com onto the Nameroute site the images view fine.
|| >>
|| >>Hostroute have told me the following:
|| >>
|| >>Hostroute: After reviewing how you have deployed your site, my only
|| >>advice
|| >>would be to streamline the code of your site. It seems you have
|| >>incorrectly
|| >>implemented an old and widely unsupported technology that isn't even
|| >>supported by the w3c. SVG which was accepted by the w3c is the more
|| >>conventional way. You currently have a very inefficient code base in
| that
|| >>your homepage includes 1400 lines of code, when you are trying to
| display
|| >>less than 400 words. This makes debugging very difficult. The fact that
|| >>the
|| >>pictures display correctly in several browsers (that you mentioned)
| showes
|| >>that this in another case of Microsoft no longer supporting their own
| old
|| >>technologies in their new products. We do not offer application
support,
|| >>and
|| >>thus we can help you no further in this case.
|| >>
|| >>Me: I am still concerned though as to why this has suddenly started
|| >>happening - the site displayed fine up until last week and I've changed
|| >>nothing on it.
|| >>
|| >>franklandassociates displayed fine on the Nameroute 10MB basic package
|| >>that
|| >>I've had since January.
|| >>(see also www.efranklandconsulting.com) - that's a publisher website
and
|| >>displays fine on IE. It's only since I've upgraded to the hosteroute
| 20MB
|| >>package that the problems have occurred. When I load
| franklandassociates
|| >>onto the efranklandconsulting domain the site displays fine in IE.
|| >>Any other thoughts as to why the site displays on nameroute but not
|| >>hostroute?
|| >>
|| >>Hostroute:As stated by my colleague the problem lookslike you are using
| an
|| >>old codebase that IE does not support any more. I have tested this in
|| >>firefox
|| >>and safari and they work. you will need to recode the site to use a
|| >>current
|| >>standard.
|| >>
|| >>
|| >>.....All of which is very confusing to me as I can't understand why the
|| >>exact same website with the same coding (as publisher automatically
|| >>creates
|| >>the coding) works on one host but not the other.
|| >>
|| >>Rather long post but hope you have all the detail you need.
|| >>Cheers for your interest.
|| >>
|| >>
|| >>
|| >>"DavidF" wrote:
|| >>
|| >>
|| >>>I am running up against the same issue as Mike. When I right click the
|| >>>image
|| >>>on your home page, and want to view image (in FF), I get the
following:
|| >>>
|| >>>Forbidden
|| >>>You don't have permission to access /index_image789.jpg on this
server.
|| >>>Additionally, a 404 Not Found error was encountered while trying to
use
|| >>>an
|| >>>ErrorDocument to handle the request.
|| >>>Apache/1.3.37 Server at franklandassociates.com Port 80
|| >>>
|| >>>
|| >>>You should be able to view that image at:
|| >>>http://www.franklandassociates.com/index_image789.jpg
|| >>>in FF and IE but it doesn't work.
|| >>>
|| >>>Let's back up a few steps.
|| >>>1. Which version of Publisher are you using?
|| >>>2. Are you using Master pages?
|| >>>3. Under Tools > Options > Web tab, do you have "Rely on VML for
faster
|| >>>graphics..." checked or unchecked? What about "Allow PNG..."? And what
|| >>>Encoding are you using?
|| >>>4.Is there any particular reason why you are not using subfolders?
Have
|| >>>you
|| >>>tried using subfolders?
|| >>>5. When you produce your web page files, do you "Publish to the Web"?
|| >>>6. Is there anything special about how you are directing your domain
or
|| >>>how
|| >>>it is hosted? Who hosts your website?
|| >>>
|| >>>You are experiencing something I haven't seen before, but if you can
|| >>>answer
|| >>>the above questions, perhaps we can offer some more solutions.
|| >>>
|| >>>DavidF
|| >>>
|| >>>message
|| >>>|| >>>
|| >>>>renamed everything index, jpgs still not showing.
|| >>>>
|| >>>>really stuck now.
|| >>>>
|| >>>>
|| >>>>
|| >>>>
|| >>>>
|| >>>>"DavidF" wrote:
|| >>>>
|| >>>>
|| >>>>>You are apparently not using the subfolder option, which is fine,
but
|| >>>>>somewhere along the line, when you Publish to the Web you apparently
|| >>>>>are
|| >>>>>saving the default file name as " frankland_associates.htm". This
| then
|| >>>>>name
|| >>>>>your images in a wierd way that is probably throwing off IE.
|| >>>>>
|| >>>>>On your home page the picture of three people answering phone calls
| in
|| >>>>>the
|| >>>>>upper left, is being written as:
"frankland_associates_image789.jpg".
|| >>>>>If
|| >>>>>you
|| >>>>>were to use the default name of "index.htm", the image would be
|| >>>>>"index_image789.jpg".
|| >>>>>
|| >>>>>I would suggest that you log on to your website and delete all the
| old
|| >>>>>Publisher HTML files, including the image files, and upload fresh
|| >>>>>files.
|| >>>>>But
|| >>>>>this time when you Publish to the Web, choose "index.htm" as your
|| >>>>>default
|| >>>>>file name, and see if that makes any difference.
|| >>>>>
|| >>>>>DavidF
|| >>>>>
|| >>>>>
|| >>>>>message
|| >>>>>|| >>>>>
|| >>>>>>hopefully someone else can join in as I am totally confused as to
|| >>>>>>why
|| >>>>>>the
|| >>>>>>site works fine on mozilla but not IE7.
|| >>>>>>
|| >>>>>>I'm also really confused as to why the site worked fine on IE up to
|| >>>>>>last
|| >>>>>>week.
|| >>>>>>
|| >>>>>>Weird.
|| >>>>>>
|| >>>>>>
|| >>>>>>
|| >>>>>>"Rob Giordano (Crash)" wrote:
|| >>>>>>
|| >>>>>>
|| >>>>>>>Yep that's what I'm saying...and it's not working correctly on my
|| >>>>>>>IE7
|| >>>>>>>either
|| >>>>>>>soooo...dint even look with other browsers once I saw that.
|| >>>>>>>
|| >>>>>>>Not sure how you'd change file names in Publisher webs...I think
|| >>>>>>>you'd
|| >>>>>>>have
|| >>>>>>>to go back and rename all your files then resave as website then
|| >>>>>>>republish...but I've only done a few experimental webs with
|| >>>>>>>Publisher -
|| >>>>>>>so
|| >>>>>>>wait till one of the others weighs in on this.
|| >>>>>>>
|| >>>>>>>
|| >>>>>>>
|| >>>>>>>message
|| >>>>>>>|| >>>>>>>| Rob
|| >>>>>>>| Confused, Are you saying that a Publisher created site WILL only
|| >>>>>>>work
|| >>>>>>>| reliably in IE.....
|| >>>>>>>| as its only working reliably in Mozilla at the moment, not in
IE.
|| >>>>>>>|
|| >>>>>>>|
|| >>>>>>>| I will also try and figure out how to rename the folder and file
|| >>>>>>>names.
|| >>>>>>>|
|| >>>>>>>|
|| >>>>>>>|
|| >>>>>>>|
|| >>>>>>>|
|| >>>>>>>|
|| >>>>>>>| "Rob Giordano (Crash)" wrote:
|| >>>>>>>|
|| >>>>>>>| > you'll never convert a Publisher created website if that's
what
|| >>>>>>>you're
|| >>>>>>>| > trying to do...give up and start over in FP or EW. Publisher
|| >>>>>>>webs
|| >>>>>>>or
|| >>>>>>>any
|| >>>>>>>web
|| >>>>>>>| > that uses VML (vector markup language) will only work reliably
|| >>>>>>>in
|| >>>>>>>IE
|| >>>>>>>(I
|| >>>>>>>| > think 5+)...and if you do use FP do not use anything from the
|| >>>>>>>Draw
|| >>>>>>>| > toolbar...textboxes, lines, autoshapes.
|| >>>>>>>| >
|| >>>>>>>| > don't use spaces, illegal characters, or capitalization in
your
|| >>>>>>>folder
|| >>>>>>>or
|| >>>>>>>| > file names
|| >>>>>>>| > Frankland%20Associates_Rewards.htm - should be something like;
|| >>>>>>>| > frankland_associates_rewards.htm same thing for images.
|| >>>>>>>| >
|| >>>>>>>| >
|| >>>>>>>| >
|| >>>>>>>| > "publishersite" <[email protected]>
wrote
|| >>>>>>>in
|| >>>>>>>message
|| >>>>>>>| > || >>>>>>>| > | www.franklandassociates.com
|| >>>>>>>| > |
|| >>>>>>>| > | have tried resizing the images as well.........
|| >>>>>>>| > | Thanks Rob.
|| >>>>>>>| > |
|| >>>>>>>| > | "Rob Giordano (Crash)" wrote:
|| >>>>>>>| > |
|| >>>>>>>| > | > post a link
|| >>>>>>>| > | >
|| >>>>>>>| > | >
|| >>>>>>>| > | >
|| >>>>>>>| > | >
|| >>>>>>>| > | >
|| >>>>>>>| > | > "publishersite" <[email protected]>
|| >>>>>>>wrote
|| >>>>>>>in
|| >>>>>>>| > message
|| >>>>>>>| > | > || >>>>>>>| > | > | help! The jpgs on my site are showing up well on
|| >>>>>>>mozilla,
|| >>>>>>>but
|| >>>>>>>not
|| >>>>>>>on
|| >>>>>>>| > IE7.
|| >>>>>>>| > | > | The html is correct, there are no spaces in the code and
|| >>>>>>>I
|| >>>>>>>don't
|| >>>>>>>know
|| >>>>>>>| > what
|| >>>>>>>| > | > to
|| >>>>>>>| > | > | do next.
|| >>>>>>>| > | > | I have checked the 'show pictures' box/internet
|| >>>>>>>options/advanced
|| >>>>>>>| > | > | I have uninstalled and reinstalled IE.
|| >>>>>>>| > | > | I have deleted the jpgs in publisher and re-inserted
them
|| >>>>>>>and
|| >>>>>>>uploaded
|| >>>>>>>| > the
|| >>>>>>>| > | > | website again.
|| >>>>>>>| > | > | I have even changed the images to .gif to see if that
|| >>>>>>>made a
|| >>>>>>>| > difference
|| >>>>>>>| > | > and
|| >>>>>>>| > | > | it doesn't.
|| >>>>>>>| > | > | This seems to be a problem that has occurred only over
|| >>>>>>>the
|| >>>>>>>last
|| >>>>>>>week
|| >>>>>>>| > or
|| >>>>>>>| > | > so,
|| >>>>>>>| > | > | as I'm pretty sure the .jpgs showed up when the site was
|| >>>>>>>first
|| >>>>>>>| > uploaded.
|| >>>>>>>| > | > |
|| >>>>>>>| > | > | My hosting company is proving next to useless.
|| >>>>>>>| > | > | Any help appreciated.
|| >>>>>>>| > | > | Thanks very much.
|| >>>>>>>| > | >
|| >>>>>>>| > | >
|| >>>>>>>| > | >
|| >>>>>>>| >
|| >>>>>>>| >
|| >>>>>>>| >
|| >>>>>>>
|| >>>>>>>
|| >>>>>>>
|| >>>>>
|| >>>>>
|| >>>
|| >>>
|| >
|| >
|| >
|
|

 

[publishersite]

Rob, David - check it out, fixed it myself.

I was fiddling around in the control panel and discovered:

The hoster has an option under the control panel called "hotlink protection"
which I've just disabled. The images now view on all browsers.

I've mailed the host to suggest they include this question in their
diagnostics - so much for the code being the issue!

Cheers for all your help; your posts have really educated me about publisher
and websites in general.
Thanks so much.

 

[publishersite]

Rob, David - check it out, fixed it myself.

I was fiddling around in the control panel and discovered:

The hoster has an option under the control panel called "hotlink protection"
which I've just disabled. The images now view on all browsers.

I've mailed the host to suggest they include this question in their
diagnostics - so much for the code being the issue!

Cheers for all your help; your posts have really educated me about publisher
and websites in general.
Thanks so much.

 

[DavidF]

Rob,

The OP has found the solution, "hotlinks protection", whatever that is. I
think you were correct, it is/was a permissions issue.

Anyway, yes, Publisher produces two sets of code...on for IE and "dumber
code" for other browsers. It even produces different images of varying
formats and resolution for different browsers, with the goal of providing
the best image depending on what browser was used. In my experience this
actually seems to produce slower loading and lesser quality images, and
apparently in this case, no images at all. This is also one of the reasons
for the code bloat. FWIW my experience and observation is that many of the
problems associated with Publisher web pages, and particularly cross browser
issues are because of the coding engine and the VML. The OP's host suggests
it is outdated and unsupported, and which is consistent with MS moving away
from it with Web Expression. Hopefully MS will also continue to move
Publisher away from VML too. They did remove the "Rely on VML for faster
graphics downloading" as an option in Pub 2007, but the coding engine still
uses some VML and I am not sure how it changed the HTML output.

DavidF

 

[DavidF]

Congrats, and thanks for posting back. This is a new one. Was there any
documentation or a description about what "hotlink protection" meant on the
host? If so, could you post that? Thanks.

DavidF

 

[publishersite]

Here you go:

HotLink protection prevents other websites from directly linking to files
(as specified below) on your website. Other sites will still be able to link
to any file type that you don't specify below (ie. html files). An example of
hotlinking would be using a <img> tag to display an image from your site from
somewhere else on the net. The end result is that the other site is stealing
your bandwidth. You should ensure that all sites that you wish to allow
direct links from are in the list below. This system attempts add all sites
it knows you own to the list, however you may need to add others.

Enable Hotlink Protection:
Urls to Allow Access:
http://franklandassociates.com http://www.franklandassociates.com

Extensions to allow (separate by commas):jpg, jpeg, gif, png, bmp
Url to Redirect to:


......as you can see the host automatically adds your own site to the list -
however as i've found out, to enable this function means that images do not
show in IE.

 

[Rob Giordano \(Crash\)]

cool...had a feeling it was gonna be something silly.



| Rob, David - check it out, fixed it myself.
|
| I was fiddling around in the control panel and discovered:
|
| The hoster has an option under the control panel called "hotlink
protection"
| which I've just disabled. The images now view on all browsers.
|
| I've mailed the host to suggest they include this question in their
| diagnostics - so much for the code being the issue!
|
| Cheers for all your help; your posts have really educated me about
publisher
| and websites in general.
| Thanks so much.
|
|
|
|
|
| "DavidF" wrote:
|
| > You are apparently not using the subfolder option, which is fine, but
| > somewhere along the line, when you Publish to the Web you apparently are
| > saving the default file name as " frankland_associates.htm". This then
name
| > your images in a wierd way that is probably throwing off IE.
| >
| > On your home page the picture of three people answering phone calls in
the
| > upper left, is being written as: "frankland_associates_image789.jpg". If
you
| > were to use the default name of "index.htm", the image would be
| > "index_image789.jpg".
| >
| > I would suggest that you log on to your website and delete all the old
| > Publisher HTML files, including the image files, and upload fresh files.
But
| > this time when you Publish to the Web, choose "index.htm" as your
default
| > file name, and see if that makes any difference.
| >
| > DavidF
| >
| >
message
| > | > > hopefully someone else can join in as I am totally confused as to why
the
| > > site works fine on mozilla but not IE7.
| > >
| > > I'm also really confused as to why the site worked fine on IE up to
last
| > > week.
| > >
| > > Weird.
| > >
| > >
| > >
| > > "Rob Giordano (Crash)" wrote:
| > >
| > >> Yep that's what I'm saying...and it's not working correctly on my IE7
| > >> either
| > >> soooo...dint even look with other browsers once I saw that.
| > >>
| > >> Not sure how you'd change file names in Publisher webs...I think
you'd
| > >> have
| > >> to go back and rename all your files then resave as website then
| > >> republish...but I've only done a few experimental webs with
Publisher -
| > >> so
| > >> wait till one of the others weighs in on this.
| > >>
| > >>
| > >>
| > >> message
| > >> | > >> | Rob
| > >> | Confused, Are you saying that a Publisher created site WILL only
work
| > >> | reliably in IE.....
| > >> | as its only working reliably in Mozilla at the moment, not in IE.
| > >> |
| > >> |
| > >> | I will also try and figure out how to rename the folder and file
names.
| > >> |
| > >> |
| > >> |
| > >> |
| > >> |
| > >> |
| > >> | "Rob Giordano (Crash)" wrote:
| > >> |
| > >> | > you'll never convert a Publisher created website if that's what
| > >> you're
| > >> | > trying to do...give up and start over in FP or EW. Publisher webs
or
| > >> any
| > >> web
| > >> | > that uses VML (vector markup language) will only work reliably in
IE
| > >> (I
| > >> | > think 5+)...and if you do use FP do not use anything from the
Draw
| > >> | > toolbar...textboxes, lines, autoshapes.
| > >> | >
| > >> | > don't use spaces, illegal characters, or capitalization in your
| > >> folder
| > >> or
| > >> | > file names
| > >> | > Frankland%20Associates_Rewards.htm - should be something like;
| > >> | > frankland_associates_rewards.htm same thing for images.
| > >> | >
| > >> | >
| > >> | >
in
| > >> message
| > >> | > | > >> | > | www.franklandassociates.com
| > >> | > |
| > >> | > | have tried resizing the images as well.........
| > >> | > | Thanks Rob.
| > >> | > |
| > >> | > | "Rob Giordano (Crash)" wrote:
| > >> | > |
| > >> | > | > post a link
| > >> | > | >
| > >> | > | >
| > >> | > | >
| > >> | > | >
| > >> | > | >
| > >> | > | > "publishersite" <[email protected]>
wrote
| > >> in
| > >> | > message
| > >> | > | > | > >> | > | > | help! The jpgs on my site are showing up well on mozilla,
but
| > >> not
| > >> on
| > >> | > IE7.
| > >> | > | > | The html is correct, there are no spaces in the code and I
| > >> don't
| > >> know
| > >> | > what
| > >> | > | > to
| > >> | > | > | do next.
| > >> | > | > | I have checked the 'show pictures' box/internet
| > >> options/advanced
| > >> | > | > | I have uninstalled and reinstalled IE.
| > >> | > | > | I have deleted the jpgs in publisher and re-inserted them
and
| > >> uploaded
| > >> | > the
| > >> | > | > | website again.
| > >> | > | > | I have even changed the images to .gif to see if that made
a
| > >> | > difference
| > >> | > | > and
| > >> | > | > | it doesn't.
| > >> | > | > | This seems to be a problem that has occurred only over the
last
| > >> week
| > >> | > or
| > >> | > | > so,
| > >> | > | > | as I'm pretty sure the .jpgs showed up when the site was
first
| > >> | > uploaded.
| > >> | > | > |
| > >> | > | > | My hosting company is proving next to useless.
| > >> | > | > | Any help appreciated.
| > >> | > | > | Thanks very much.
| > >> | > | >
| > >> | > | >
| > >> | > | >
| > >> | >
| > >> | >
| > >> | >
| > >>
| > >>
| > >>
| >
| >
| >

 

[publishersite]

yeah, just wish that "technical support" mentioned this feature to me at the
start of all this..............can I ask them for my weekend back??

Cheers for your help
Eliz

 

[Mike Koewler]

David,

There has to be more to this. Hot link protection, at least as far as I
have experienced and used it, only stops other urls from linking to an
image or page or whatever. But the OP's site's code didn't show that the
images were on a different site, they were in his root directory:
www.franklandassociates.com/index_image789.jpg

Of course, MS doesn't always follow the masses so maybe that is why IE
doesn't work.

As an aside, it's interesting to see that from the stats of a new site I
did, only 56% of the viewers use IE. Yeah, it's still the majority, but
given that a year ago, the figure was at 95+ percent, MS needs to be
aware of how many web surfers have switched browsers.

Mike

 

[DavidF]

Thanks for the follow up and your own detective work. As I said, this is a
new one around here, and the solution may help someone else in the future.

DavidF

 

[DavidF]

Hi Mike,

I think it has to do with the VML coding that Publisher uses for IE. Yes,
the images were on the server, but remember that until the OP disabled the
hot link protection, we couldn't get just the image to load in either IE or
FF....or at least I couldn't the last time I tried. The images would load
within the page in FF, but not individually.

Heck one of the main reasons I use Publisher is that I don't want to have to
understand coding, so I am not going to spend a lot of time trying to figure
it out. I suppose the fact that the OP has IE7 installed might even have
something to do with how the output changed. I did compare the code with
another Pub 2003 site and there was extra code in the OP's head
code...<shrug>. Anyway, I don't pretend to understand it...just glad the OP
was able to get it working.

Its funny how Ohio has evolved away from IE. If you lived in California or
Washington, perhaps, but in the middle of the corn fields? ;-) I noticed
that my site is down to 75% IE...down from around 85% on average. I think
that MS is getting it, as Rob said, Web Expression is designed for better
cross browser support than FrontPage was. Hopefully someday, the poor
neglected Publisher html coding engine will be updated.

DavidF

 

[Mike Koewler]

David,

I'm glad the OP sorted it out also, but the image file would load in
Opera - no Forbidden message using it.

Probably one of those things relating to too many process to ever figure
out!

Mike

 

[vince]

yesterday it worked...today it doesn't
windows is like that

 

[vince]

best thing to do would be delete all the files from the server, then
re-open them in pub, save the page as index into a new folder, then put
the whole thing back online, which should have renamed your files for
the page, which i think is where the problem arose from, when you
renamed the files and now the publisher built site doesn't know where
the original file names are, it really only takes a small typo when you
rename your image folder for your html to lose the way to them, should
only take about 20 mins really, and thats taking your time
curious.....do the other pages at the site do the same thing or are they OK?

 

[vince]

good stuff

Rob, David - check it out, fixed it myself.

I was fiddling around in the control panel and discovered:

The hoster has an option under the control panel called "hotlink protection"
which I've just disabled. The images now view on all browsers.

I've mailed the host to suggest they include this question in their
diagnostics - so much for the code being the issue!

Cheers for all your help; your posts have really educated me about publisher
and websites in general.
Thanks so much.