Junk email schedule won't run

[WTL]

I posted a new question about this issue because it wasn't exactly about the
junk mail delete schedule.

Yes, my filter is Exclusive and always has been, but the filter is getting
worse - or rather the spammers are getting better at tricking it. A little
has always gotten through somehow, but now half of the junk gets through, and
the total volume is also increasing exponentially.

Wait. It seems like you are under the impression the Junk filter is
somehow supposed to prevent SPAM from being sent to you.

The purpose of the SPAM filter in Entourage is not to *prevent* SPAM
from getting to you, but to properly *classify* SPAM mail that you
receive as Junk.

So if your SPAM filter is working, you will still receive SPAM messages,
but they will be classified as Junk.

If your SPAM filter is *not* working, the SPAM messages you receive will
*not* be classified as Junk.

Make sense?

The posters above say it's
just gonna happen and you can't really do anything about it.

What I meant when I said that was there's nothing you can do to
*prevent* SPAM from being *sent* to you.

I still am mystified how emails not even addressed to me by name or address
end up in my Inbox, let alone my Junk Mail.

These are messages with spoofed headers. Spoofing is when someone forges
the "From" or "To" header of a message to make it appear that the
message originated from someone other than them, or make it appear that
the message is being sent to someone other than you. Read more about it
here:

No, haven't even heard about the ISP offering spam filtering - I'll look into
it. It's Warner Cable, after all - you'd think they'd offer something.

If Time Warner is providing your connection, then you are probably using
Road Runner (one of the worst service providers I've ever had the
displeasure of using). I'm not aware of them offering any SPAM
protection with their service, but it wouldn't hurt to check with them.

If Time Warner / Road Runner in your area is any bit as crappy as their
service here in Austin, Texas, I think you'll find a *huge* improvement
in service by switching to another service provider in your area if it's
an option. If it's an option in your area, you can still use Time
Warner for the hardware connection (cable internet), but use another
service provider (such as Earthlink, for instance) for things like
email, web, DNS, and so on. Personally, I've had an excellent experience
with Earthlink cable service. They took care of everything for me - I
called them, and they did all the rest. I didn't have to make a single
call to Time Warner. It was painless, and my service is sooo much
better. You might want to visit <http://www.earthlink.net/> some time and
see if they offer cable service in your area! ; )

--
Note: Please send all responses to the relevant news group. If you
must contact me through e-mail, let me know when you send email to
this address so that your email doesn't get eaten by my SPAM filter.

JR
[/QUOTE]

No, I fully understand the filter doesn't stop spam from ending up in my email - the problem is that the filter isn't sending it to Junk but letting it get into my Inbox where I have to wade through it and sort it all out from legitimate email. The filter is working half the time at best.

And you're right - I have Roadrunner. We're in LA and Warner took over from Adelphia, which I'm told was worse (and of course the CEO went to jail). Warner has the cable exclusive here, but my wife in the same house has kept her Earthlink email and she doesn't have this problem - does this mean she also has Earthlink web access? I hadn't considered the ISP might be at fault.

Her p

 

[WTL]

Good. Thanks for keeping the threads clean


What do you mean by 'getting through'? Do you mean it is arriving in
your Inbox, or it is arriving but marked as junk? If the first, then the
JMF is not working properly, which could indicate some database
corruption. if the latter, that is to be expected.


That's because of the way that mail is delivered through the SMTP system
- all mail has a 'wrapper' or 'envelope' that determines how it i
delivered. This is separate from the headers that you see in the actual
mail that lands in your inbox. This wrapper is deleted by the mail
server on receipt, before it delivers the 'contents' to you.


This is the Most Recently Used (MRU) list. It is a list of the most
recent 200 addresses you have either sent mail to or received mail from.
You can erase the list or turn off the MRU in the preferences, but it is
a convenient feature and is often worth putting up with the occasional
bad address since they do turn over pretty quickly. The only way to
erase a single address from the MRU is to create a contact with that
address, and then delete it (as you have found, this is a tedious process)

Many do already do spam filtering, without telling you, but keep it at a
pretty low level to avoid false positives.

By "getting through" I mean it's getting through to my Inbox instead of being marked Junk and getting sent there. If the filter was working I'd have no complaint, but it's not working nearly as well as it used to, and I'm having to rummage through all this junk in my Inbox to weed out the junk and keep the legitimate stuff. The thing is that it's gotten much much worse in the last several weeks. Diane talked about a possible database corruption, but I ran the test she suggested and she thinks the database is probably OK ohthankyougod!

 

[William Smith [MVP]]

Well, it doesn't stop you getting the junk mail, but it should be marked
as junk on arrival.

Yes, but what's catching my eye is the OP's comment about "batting no
more than .500 at best". Either junk mail is slipping into the Inbox or
he's noticing something else.

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>

 

[WTL]

No, I fully understand the filter doesn't stop spam from ending up in my
email - the problem is that the filter isn't sending it to Junk but letting
it get into my Inbox where I have to wade through it and sort it all out from
legitimate email. The filter is working half the time at best.

Check to see if any of your Rules move messages to the Inbox.

--
Send responses to the relevant news group rather than to me, as
E-mail sent to this address may be devoured by my very hungry SPAM
filter. Due to Google's refusal to prevent spammers from posting
messages through their servers, I often ignore posts from Google
Groups. Use a real news client if you want me to see your posts.

JR
[/QUOTE]

Good morning!

I have no rules. I've lived my life that way. I've never figured out email rules so I've never made any. I couldn't believe that I could write a rule off the top of my head in the field marked "rule" so I never did. Now that you've revealed the mysteries of Apple Script to me, I wonder - is this how you make rules? It has to be Apple Script?

My wife doesn't gloat, bless her heart (I handle the gloating in this marriage), but she is enjoying what I told her about your experience with Earthlink. I'm letting her have her moment in the gloating sun. She's going to call and see if they have a family plan - we're having to pay about $20 a month extra on top of Warner for her to have Earthlink, and Warner costs us $96 a month (including TV, which we don't watch), which I think is outrageous. OTOH, the cable Internet has been pretty reliable after many glitches when they took over from Adelphia. OTOH again, their modem sucks - needs resetting maybe once a month.

 

[William Smith [MVP]]

By "getting through" I mean it's getting through to my Inbox instead
of being marked Junk and getting sent there. If the filter was
working I'd have no complaint, but it's not working nearly as well as
it used to, and I'm having to rummage through all this junk in my
Inbox to weed out the junk and keep the legitimate stuff. The thing
is that it's gotten much much worse in the last several weeks. Diane
talked about a possible database corruption, but I ran the test she
suggested and she thinks the database is probably OK ohthankyougod!

While I don't think this should be happening, check the messages that
are slipping through to your Inbox. Specifically check the headers by
selecting a message and then selecting Message --> Internet Headers.

While viewing the header of the message scan the E-mail addresses. Are
any of them your own address? In other words are you receiving spam that
says it's from you? That's a common spammer's trick to foil junk E-mail
filters that rely on using the address book for filtering mail.

If you know you never send yourself E-mail then add a rule under Tools
--> Rules that basically says "Where E-mail is from <list your accounts>
then Mark them as Junk".

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>

 

[WTL]

While I don't think this should be happening, check the messages that
are slipping through to your Inbox. Specifically check the headers by
selecting a message and then selecting Message --> Internet Headers.

While viewing the header of the message scan the E-mail addresses. Are
any of them your own address? In other words are you receiving spam that
says it's from you? That's a common spammer's trick to foil junk E-mail
filters that rely on using the address book for filtering mail.

If you know you never send yourself E-mail then add a rule under Tools
--> Rules that basically says "Where E-mail is from
then Mark them as Junk".

Hope this helps!

--

bill

Entourage Help Page
Entourage Help Blog
YouTalk
Twitter: follow

Hey Bill - I'm a Bill, too

I'm learning lots of cool stuff from you guys - like Internet Headers - never was aware of them (but on my computer they're under View, not Message) - looked them up for a variety of junk mails, and none of them were from me - some said they were FOR me after listing who they were from, but none said FROM me -

One odd thing - all my email seems to have adelphia.net in the address - Adelphia of course went under and Warner/Roadrunner took over like two years ago. I thought maybe I could make a rule junking all mail from adelphia.net until I saw ALL my mail has this header. Most of the time it's preceded by "edge2" or "edge5" or some other number. The IP addresses change with each one. But one thing many of them have in common is that they're from yahoo.com or yahoo.co.uk, and I don't know anybody who sends me Yahoo mail. Can I make a rule junking all Yahoo mail? Do I have to specify yahoo.com or yahoo.co.uk?

Most if not all of the Russian ones also have one thing in common - it's a site with the word "lirmagic" in it - sometimes it's "lirmagically" or some other variation, but "lirmagic" is usually there at the beginning of the "from" name. Can I make a rule specifying "lirmagic"?

I've never made rules before - do they have to be made in Apple Script? JR told me about this app, and I've used it only once, to no avail.

Or maybe I should just do as JR suggested and drop Roadrunner and get Earthlink. Though at the moment I'm intrigued about blocking these emails by making rules, seeing if they work. I suppose the senders will adapt and get around them sooner or later.

This all is fascinating. Thanks again and again.

Bill

 

[WTL]

Hey Bill - I'm a Bill, too

I'm learning lots of cool stuff from you guys - like Internet Headers - never was aware of them (but on my computer they're under View, not Message) - looked them up for a variety of junk mails, and none of them were from me - some said they were FOR me after listing who they were from, but none said FROM me -

One odd thing - all my email seems to have adelphia.net in the address - Adelphia of course went under and Warner/Roadrunner took over like two years ago. I thought maybe I could make a rule junking all mail from adelphia.net until I saw ALL my mail has this header. Most of the time it's preceded by "edge2" or "edge5" or some other number. The IP addresses change with each one. But one thing many of them have in common is that they're from yahoo.com or yahoo.co.uk, and I don't know anybody who sends me Yahoo mail. Can I make a rule junking all Yahoo mail? Do I have to specify yahoo.com or yahoo.co.uk?

Most if not all of the Russian ones also have one thing in common - it's a site with the word "lirmagic" in it - sometimes it's "lirmagically" or some other variation, but "lirmagic" is usually there at the beginning of the "from" name. Can I make a rule specifying "lirmagic"?

I've never made rules before - do they have to be made in Apple Script? JR told me about this app, and I've used it only once, to no avail.

Or maybe I should just do as JR suggested and drop Roadrunner and get Earthlink. Though at the moment I'm intrigued about blocking these emails by making rules, seeing if they work. I suppose the senders will adapt and get around them sooner or later.

This all is fascinating. Thanks again and again.

Bill

OK, I just created myself a batch of new rules - found I didn't have to use Apple Script - y'know I've been clueless about rules - you're all probably wondering why I hadn't already done this. It's because I didn't know how and also because I was worried about junking mail I wanted. With this Internet Header view I'm not so concerned - I made rules junking all mail from mailing lists, from yahoo.com, yahoo.co.uk, and any address starting with lirmag - is "lirmag" enough, or do I have to have a dot-com after it? Well, I'll see soon enough.

This is actually fun.

 

[WTL]

OK, I just created myself a batch of new rules - found I didn't have to use Apple Script - y'know I've been clueless about rules - you're all probably wondering why I hadn't already done this. It's because I didn't know how and also because I was worried about junking mail I wanted. With this Internet Header view I'm not so concerned - I made rules junking all ma

 

[William Smith [MVP]]

I've never made rules before - do they have to be made in Apple
Script? JR told me about this app, and I've used it only once, to no
avail.

Or maybe I should just do as JR suggested and drop Roadrunner and get
Earthlink. Though at the moment I'm intrigued about blocking these
emails by making rules, seeing if they work. I suppose the senders
will adapt and get around them sooner or later.

Hi Bill!

If you want to try rules then they're very easy to create and they do
not require any AppleScript knowledge. If you already know some
AppleScript then you can go beyond the already long list of actions
provided by rules.

Go explore. Select Tools --> Rules... and create a new rule. It's all
pick and choose from drop down menus. You simply need to give it some
criteria such as:

From is (e-mail address removed)

You can give it multiple criteria such as:

From is (e-mail address removed) and
Category is Friends

Make a criteria list as long or as short as you like.

Then tell the rule actions to perform such as:

Move to folder "Friends Folder"

And, of course, you can add multiple actions in one rule such as:

Set Category Junk and
Do Not Notify and
Move Message Junk E-mail

Diane has a few pages about rules you may find helpful:

"Using Rules with Entourage"
<http://www.entourage.mvps.org/rules/index.html>

"FAQs: Rules"
<http://www.entourage.mvps.org/faq_topic/rules.html>

"Examples of Additional Junk Rules"
<http://www.entourage.mvps.org/rules/junk/examples.html>

Finally, I am still concerned that your Junk E-mail Protection is set to
Exclusive but sending messages to your Inbox half the time. This may or
may not be Database corruption or something else. Be sure to back up
regularly just in case.

And "Bill": methinks that's a good name. ;-)

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>

 

[WTL]

Hi Bill!

If you want to try rules then they're very easy to create and they do
not require any AppleScript knowledge. If you already know some
AppleScript then you can go beyond the already long list of actions
provided by rules.

Go explore. Select Tools --> Rules... and create a new rule. It's all
pick and choose from drop down menus. You simply need to give it some
criteria such as:

From is (e-mail address removed)

You can give it multiple criteria such as:

From is (e-mail address removed) and
Category is Friends

Make a criteria list as long or as short as you like.

Then tell the rule actions to perform such as:

Move to folder "Friends Folder"

And, of course, you can add multiple actions in one rule such as:

Set Category Junk and
Do Not Notify and
Move Message Junk E-mail

Diane has a few pages about rules you may find helpful:

"Using Rules with Entourage"


"FAQs: Rules"


"Examples of Additional Junk Rules"


Finally, I am still concerned that your Junk E-mail Protection is set to
Exclusive but sending messages to your Inbox half the time. This may or
may not be Database corruption or something else. Be sure to back up
regularly just in case.

And "Bill": methinks that's a good name. ;-)

Hope this helps!

--

bill

Entourage Help Page
Entourage Help Blog
YouTalk
Twitter: follow

Sheesh - I've been replying to myself! I mean like more than once. Urk! Anyway, here's what I told myself (this was before I saw your suggestions about rule-making) (I think):

OK, I just created myself a batch of new rules - found I didn't have to use Apple Script - y'know I've been clueless about rules - you're all probably wondering why I hadn't already done this. It's because I didn't know how and also because I was worried about junking mail I wanted. With this Internet Header view I'm not so concerned - I made rules junking all mail from mailing lists, from yahoo.com, yahoo.co.uk, and any address starting with lirmag - is "lirmag" enough, or do I have to have a dot-com after it? Well, I'll see soon enough. I'm not dealing with Mailing List Manager yet - haven't checked to see how much junk is from a list. I guess I could enable lists from airlines and such, though. I'll try it.

Yeah, "Bill" - it has a certain ring to it, no? You say it to anyone else and their eyes immediately glaze over and they say, "Sure, let ME pay your bills!"

If only.

This is actually fun.

 

[WTL]

While I don't think this should be happening, check the messages that
are slipping through to your Inbox. Specifically check the headers by
selecting a message and then selecting Message --> Internet Headers.

While viewing the header of the message scan the E-mail addresses. Are
any of them your own address? In other words are you receiving spam that
says it's from you? That's a common spammer's trick to foil junk E-mail
filters that rely on using the address book for filtering mail.

If you know you never send yourself E-mail then add a rule under Tools
--> Rules that basically says "Where E-mail is from
then Mark them as Junk".

Hope this helps!

--

bill

Entourage Help Page
Entourage Help Blog
YouTalk
Twitter: follow

Another second thought: in order to view Internet Headers I have to open the emails. Isn't this kind of risky? We're always warned about even opening emails from strange people and places. I know a Mac is pretty resistant to viruses/trojans etc., but it's not totally immune.

 

[Diane Ross]

I have no rules. I've lived my life that way. I've never figured out email
rules so I've never made any.

Do you understand that the Mailing List Manager is also a rule? It's very
easy to accidentally create a Mailing List Manager rule when marking
messages as junk. The Mailing List Manager rule could be sending your junk
to your Inbox.

 

[William Smith [MVP]]

Another second thought: in order to view Internet Headers I have to
open the emails. Isn't this kind of risky? We're always warned about
even opening emails from strange people and places. I know a Mac is
pretty resistant to viruses/trojans etc., but it's not totally
immune.

No where near what it use to be.

A long time ago E-mail clients offered the ability to automatically open
attachments. Receive one bad attachment and you'd be running a script
that turns your machine into a zombie.

Today, few if any offer the ability to automatically open attachments.
So, today the big issue is downloading unwanted pictures. Entourage and
most other mail applications (unfortunately, not the iPhone) offer a
preference to not automatically display pictures if they aren't already
part of the message (i.e. they are actually on a web server and you're
downloading them just like you'd do with a web browser).

Entourage 2008 has gone even further (and so had Outlook 2007 for
Windows) to now emphatically block certain known file types that are
scripts or can execute code.

Don't be worried about opening messages if you think they're legitimate.
The worst that can happen today is you see an attached picture that you
don't want to see. Open mail from unknown senders at your own risk.
(Probably nothing you care to see anyway.)

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>

 

[WTL]

Do you understand that the Mailing List Manager is also a rule? It's very
easy to accidentally create a Mailing List Manager rule when marking
messages as junk. The Mailing List Manager rule could be sending your junk
to your Inbox.

I'm very unclear on the concept of the Mailing List Manager. I do know there are only two names on my MLM - one I don't know how it got there - it's called (e-mail address removed) and it was enabled to send messages to my inbox - I don't know what it is and I don't remember creating it, and I'd like to be able to say I didn't create it, that it just appeared. Is that possible? Anyway, as soon as I saw it last night I disabled it. The other is from this site. I disabled it, too - yet the messages from here are still going into my inbox - I don't think I ruled it not-junk, but I've been doing so much hopping around here maybe I did.

So if the MLM names are disabled, they can't send anything anywhere? And I'm still wondering if opening the junk mails to see the Internet Headers so I can make rules against them risks contacting some contaminant, despite having a Mac and firewalls in the modem and the Airport (I think).

 

[WTL]

Jolly Roger, Diane and William Smith - Allow me to gush a bit here. I can't thank you enough. My junk mail is actually going into junk mail! Since you showed me about rules and Mailing List Manager and Internet Headers and email wrappers and spoofers and screen shots and Apple Script, not one piece of junk has showed up in my inbox. What's up with that?

And I don't remember all the junk emails in the junk folder being gray instead of black, but now they are, though they can still be opened. I take this as a sign that for now at least they're under control.

What's more, with all I've learned from you in the past 24 hours I feel a lot more confident I can mess around with stuff when a problem with email crops up and maybe even solve it myself.

And even the way you delivered your lessons was cool - no condescension, none of the snarkiness I've so often seen on this kind of forum, a lot of hugely appreciated patience, much of the information volunteered without my having to ask, which was good since I hardly knew what to ask. I actually understood what you were telling me, and I'm really glad I didn't have to rebuild my database - your patience might have ended.

I realize that the bottom line turned out to be rules and Internet Headers and Mailing List Manager, and from what I can see that all is pretty basic stuff that I never learned - because I don't learn well from just reading manuals, something crucial is always left out - and so it was kind of easy for you, but I would imagine that most people don't learn these things about their email, they just do what I did, which was power up and start getting emails and then start kvetching about junk and never learn how to handle it.

If you can see through all the gushing, what I'm trying to say is that you all really did change things for the better for me in more ways than one - not just junk mail but the whole context of email, and so my comprehension of it is vastly expanded.

So...well, mahalo nui loa me ke aloha a me maluhia.

Bill

 

[Barry Wainwright]

While I don't think this should be happening, check the messages that
are slipping through to your Inbox. Specifically check the headers by
selecting a message and then selecting Message --> Internet Headers.

While viewing the header of the message scan the E-mail addresses. Are
any of them your own address? In other words are you receiving spam that
says it's from you? That's a common spammer's trick to foil junk E-mail
filters that rely on using the address book for filtering mail.

If you know you never send yourself E-mail then add a rule under Tools
--> Rules that basically says "Where E-mail is from <list your accounts>
then Mark them as Junk".

Hope this helps!

better still is to make sure the 'me' contact in your address book
(that';s the contact with the special icon) has email addresses for each
of the email addresses you commonly use (or receive spam from!).

These 'me' addresses are a special exception to the 'in in address book'
exception for the JMF. Addresses in your Me contact will be treated as
though there _weren't_ in the address bok, so should be able to be
marked as junk.

 

[Barry Wainwright]

Most if not all of the Russian ones also have one thing in common -
it's a site with the word "lirmagic" in it - sometimes it's
"lirmagically" or some other variation, but "lirmagic" is usually
there at the beginning of the "from" name. Can I make a rule
specifying "lirmagic"?

sure, just use 'from contains lirmagic'

 

[Barry Wainwright]

I've never made rules before - do they have to be made in Apple
Script? JR told me about this app, and I've used it only once, to no
avail.

Nope. look under Tools:Rules. No AppleScript required (although it can
occasionally accomplish things that ordinary rules cannot).

 

[Diane Ross]

Jolly Roger, Diane and William Smith - Allow me to gush a bit here. I can't
thank you enough. My junk mail is actually going into junk mail!

Glad we were able to help. Now that you are willing to experiment with
rules, you will find they greatly enhance your use of Entourage.

Get Started Lesson on using Rules:

Let's say you have no custom rules created. You have a ton of mail in your
Inbox and Junk folder . If it's in your Junk folder and it's good mail,
select "This is not junk" and add the entry to your Address Book. Do this
for all "good" mail in the Junk Mail Folder.

[IMPORTANT] Having an up to date Address Book is key to managing your mail
and using rules. Assign a category to every entry in your Address Book. You
can select using command-select to quickly add a lot of entries to one
category.

Select the first message in your InBox. Can this message be sorted by
a category like Work, Buddy, Family, Announcements, Newsletters? If yes,
then assign a category to the contact and set a rule.

My Buddy Rule:

From is in category Buddy
Is not in a mailing list

Move to folder Buddy
Run AppleScript Play sound (I like to use this action so I can hear when I
get mail from my buddies)

<http://www.entourage.mvps.org/rules/sounds.html>

Look through other email in the Inbox and see if there are other emails
there from Buddies. Assign categories to these contacts if you haven't
already assigned in your Address Book and run "All Rules". This will move
all buddy mail from your Inbox.

Take the next message, create a rule. Can you assign this to a category, or
do you need a specialized rule?

Some specialized rules you might want:

Remove incoming attachments with one of the "remove attachment" scripts.
They will save, remove and link the saved files to the message, so you can
open the file directly from the message.

<http://www.entourage.mvps.org/script/fav_scripts.html#favscript17>

<http://scriptbuilders.net/files/saveattachments20041.0.0.html>

Also remove your outgoing attachments with a rule. This is assuming your
outgoing attachments are stored elsewhere on your computer. No need to have
them duplicated and filling up your database.

<http://www.entourage.mvps.org/rules/example/rule001.html>

I suggest that you create a rule for Junk Mail where "From is Me".

This catches the real spam where it appears the mail is from you and not
mail you send yourself. I like the first example. I haven't met a spammer
yet that uses Entourage for a sending client.

Junk Mail where "From is Me"

<http://www.entourage.mvps.org/rules/example/rule012.html>

Last, I HIGHLY suggest you use a nospam address for posting on newsgroups
unless you are using the Mactopia forum that hides your address as
officeformac.com.

<http://www.entourage.mvps.org/get_started/tip019.html>
=============================
Rule Basics:

There are 3 different kind of rules in Entourage:

Mailing List Manager (MLM)
Junk Mail Filter
Rules (custom rules you create)

They run in the order listed above. The custom rules also run in the order
they are listed. (top runs first)

Use the MLM for all lists. Use rules for the remainder. Try to use
categories instead of individual addresses when possible. When a new address
is added to a contact in the Address Book then it will automatically be
acted on by the rule if you use categories in your rules. See example:

<http://www.entourage.mvps.org/rules/example/rule002.html>

1) POP Rules act on a message ONLY when it first arrives in the Inbox (On My
Computer), NOT when it arrives in any other folder. Once it's moved to
another folder it won't be seen by rules.

2) IMAP Rules are meant to act on a message ONLY when it first arrives in
the IMAP INBOX, not when moved to another IMAP folder.

3) Exchange Rules act on a message ONLY when it first arrives in the
Exchange Inbox.

See "Using Rules with Entourage" for help and examples:

<http://entourage.mvps.org/rules/index.html>

Hope this helps.

 

[William Smith [MVP]]

To be honest, I think it's a bit of a two-way street. An unfortunate
number of folks come here with attitudes, or just *expecting* others to
know what their problem is *without* putting forth some effort first to
provide enough information, or being unwilling to answer enough
questions. Also I think attitude goes a long way towards setting the
mood for a conversation. Your attitude has been great the entire time;
and I think we should also offer you some thanks for making this
exchange as pleasurable as possible on your end.

So thanks! : )

Well said.

--

bill

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