Laptop Crashes When Using Word 2003

[DL]

I still would still suspect a driver problem/ possible conflict the startup
app, particularly as its ok in safe mode.
Try Msconfig.exe, disable all non MS startups, then test word again.
If the problem has gone away, then selectively enable startups a batch at a
time and test again.
If problem is not cured by disabling startup apps then try
http://www.dependencywalker.com/
You have to run word through the Depends interface, see if it enables you to
detect the problem module.
Using this has, in the past been reccommended to me, by MS tech.

PS If its a laptop you 'did' install drivers from Laptop manu site / cd and
not from elsewhere?

 

[DL]

I still would still suspect a driver problem/ possible conflict the startup
app, particularly as its ok in safe mode.
Try Msconfig.exe, disable all non MS startups, then test word again.
If the problem has gone away, then selectively enable startups a batch at a
time and test again.
If problem is not cured by disabling startup apps then try
http://www.dependencywalker.com/
You have to run word through the Depends interface, see if it enables you to
detect the problem module.
Using this has, in the past been reccommended to me, by MS tech.

PS If its a laptop you 'did' install drivers from Laptop manu site / cd and
not from elsewhere?

 

[DL]

I still would still suspect a driver problem/ possible conflict the startup
app, particularly as its ok in safe mode.
Try Msconfig.exe, disable all non MS startups, then test word again.
If the problem has gone away, then selectively enable startups a batch at a
time and test again.
If problem is not cured by disabling startup apps then try
http://www.dependencywalker.com/
You have to run word through the Depends interface, see if it enables you to
detect the problem module.
Using this has, in the past been reccommended to me, by MS tech.

PS If its a laptop you 'did' install drivers from Laptop manu site / cd and
not from elsewhere?

 

[DL]

I still would still suspect a driver problem/ possible conflict the startup
app, particularly as its ok in safe mode.
Try Msconfig.exe, disable all non MS startups, then test word again.
If the problem has gone away, then selectively enable startups a batch at a
time and test again.
If problem is not cured by disabling startup apps then try
http://www.dependencywalker.com/
You have to run word through the Depends interface, see if it enables you to
detect the problem module.
Using this has, in the past been reccommended to me, by MS tech.

PS If its a laptop you 'did' install drivers from Laptop manu site / cd and
not from elsewhere?

 

[DL]

I still would still suspect a driver problem/ possible conflict the startup
app, particularly as its ok in safe mode.
Try Msconfig.exe, disable all non MS startups, then test word again.
If the problem has gone away, then selectively enable startups a batch at a
time and test again.
If problem is not cured by disabling startup apps then try
http://www.dependencywalker.com/
You have to run word through the Depends interface, see if it enables you to
detect the problem module.
Using this has, in the past been reccommended to me, by MS tech.

PS If its a laptop you 'did' install drivers from Laptop manu site / cd and
not from elsewhere?

 

[Deedo]

Yep on all counts with regards to drivers.

With regards to the MSConfig.exe, did that over the phone with tech support.
Still no joy. I will definately try your dependancywalker website when I
get home tonite

Thanks for all you advise, will let you know how I get on

Dee

 

[Deedo]

Yep on all counts with regards to drivers.

With regards to the MSConfig.exe, did that over the phone with tech support.
Still no joy. I will definately try your dependancywalker website when I
get home tonite

Thanks for all you advise, will let you know how I get on

Dee

 

[Deedo]

Yep on all counts with regards to drivers.

With regards to the MSConfig.exe, did that over the phone with tech support.
Still no joy. I will definately try your dependancywalker website when I
get home tonite

Thanks for all you advise, will let you know how I get on

Dee

 

[Deedo]

Yep on all counts with regards to drivers.

With regards to the MSConfig.exe, did that over the phone with tech support.
Still no joy. I will definately try your dependancywalker website when I
get home tonite

Thanks for all you advise, will let you know how I get on

Dee

 

[Deedo]

Yep on all counts with regards to drivers.

With regards to the MSConfig.exe, did that over the phone with tech support.
Still no joy. I will definately try your dependancywalker website when I
get home tonite

Thanks for all you advise, will let you know how I get on

Dee

 

[Deedo]

Yep on all counts with regards to drivers.

With regards to the MSConfig.exe, did that over the phone with tech support.
Still no joy. I will definately try your dependancywalker website when I
get home tonite

Thanks for all you advise, will let you know how I get on

Dee

 

[Deedo]

Yep on all counts with regards to drivers.

With regards to the MSConfig.exe, did that over the phone with tech support.
Still no joy. I will definately try your dependancywalker website when I
get home tonite

Thanks for all you advise, will let you know how I get on

Dee

 

[Deedo]

Yep on all counts with regards to drivers.

With regards to the MSConfig.exe, did that over the phone with tech support.
Still no joy. I will definately try your dependancywalker website when I
get home tonite

Thanks for all you advise, will let you know how I get on

Dee