Like a bad penny

N

Nahshon Evren

Hi,

I've been back with this one a few times and still have found no
solution ( the bug's been going on two years now - is that a record ?)

Hope I'm not going to bore you to death but when I open WordXP
I get :

Active error 429
Activex can't create an object

I've tried all the advice on ye Net but nothin' doin' - It won't
budge - I wondered perhaps if some boy/girl genius had created
a miracle tool in between times to get rid of the damn thing ?

Thanks

Nash
 
T

Tony Jollans

You always get this?

Sounds like a problem with an AddIn. Does it still happen if you open Word
in safe mode (press and hold Ctrl while starting Word)?
 
T

Tony Jollans

In that case it is certainly an AddIn and you just have to find out which
one. Look under Tools > Templates and AddIns and disable them all; assuming
that removes the problem add them back one at a time until you find the
guilty party. If disabling all the AddIns doesn't help then please come back
for guidance towards looking at COM AddIns (which are not in the list).
 
N

Nahshon Evren

Tony,

that doesn't work either !

Nash


Tony Jollans said:
In that case it is certainly an AddIn and you just have to find out which
one. Look under Tools > Templates and AddIns and disable them all; assuming
that removes the problem add them back one at a time until you find the
guilty party. If disabling all the AddIns doesn't help then please come back
for guidance towards looking at COM AddIns (which are not in the list).
 
J

Jezebel

If disabling all your add-ins hasn't removed the problem, it lies within
your normal.dot. Specifically, it's referring to a control, either on a
UserForm (most likely) or in the body of the template itself. TO check:
close Word, rename normal.dot to normal_old.dot, re-start Word. If that
fixes it, you can re-open normal_old.dot to retrieve any style definitions,
macros, autotext entries etc that you want to keep.
 
N

Nahshon Evren

Jezebel !

That doesn't work either !

Nash



Jezebel said:
If disabling all your add-ins hasn't removed the problem, it lies within
your normal.dot. Specifically, it's referring to a control, either on a
UserForm (most likely) or in the body of the template itself. TO check:
close Word, rename normal.dot to normal_old.dot, re-start Word. If that
fixes it, you can re-open normal_old.dot to retrieve any style definitions,
macros, autotext entries etc that you want to keep.
 
T

Tony Jollans

If it's not Normal and not an AddIn or Global Template, all that's left is
COM AddIns.

Select Tools > Customize > Commands (tab)
Under Categories (on the left) select Tools
Scroll down the list of Commands (on the right) to find "COM AddIns"
Click and drag to your favourite toolbar
Close the Customize Dialog

Click on the new toolbar command you've just added and you can remove COM
AddIns. As before remove them all and add them back one at a time to find
the guilty one.
 
N

Nahshon Evren

Hi Tony,

Just did as you said - no COM addins in there I'm afraid

Doesn't change a thing

Damn !
 
J

Jonathan West

Nahshon Evren said:
No it doesn't Tony - if I press CTRL
the warning doesn't come up ...

It probably is an add-in, despite what you have said about disabling them.

Most of the add-ins are probably in C:\Program Files\Microsoft
Office\Office\Word\STARTUP\

Make sure Word is closed, Navigate to that folder in Windows Explorer,
create a new subfolder (call it "parking spot" or something similar), and
move all the Word templates into the parking spot subfolder.

Start Word. If the problem goes away, then it is one of those templates.
Close Word again, move one of the templates back to the Startup folder.
Start Word and see if the problem returns. Do this one template at a time
until you find the offending one. Move that permananently to the parking
spot folder, and then contact whoever created the template and see if an
update is available



--
Regards
Jonathan West - Word MVP
www.intelligentdocuments.co.uk
Please reply to the newsgroup
Keep your VBA code safe, sign the ClassicVB petition www.classicvb.org
 
N

Nahshon Evren

No good ... !


Jonathan West said:
It probably is an add-in, despite what you have said about disabling them.

Most of the add-ins are probably in C:\Program Files\Microsoft
Office\Office\Word\STARTUP\

Make sure Word is closed, Navigate to that folder in Windows Explorer,
create a new subfolder (call it "parking spot" or something similar), and
move all the Word templates into the parking spot subfolder.

Start Word. If the problem goes away, then it is one of those templates.
Close Word again, move one of the templates back to the Startup folder.
Start Word and see if the problem returns. Do this one template at a time
until you find the offending one. Move that permananently to the parking
spot folder, and then contact whoever created the template and see if an
update is available



--
Regards
Jonathan West - Word MVP
www.intelligentdocuments.co.uk
Please reply to the newsgroup
Keep your VBA code safe, sign the ClassicVB petition www.classicvb.org
 
D

debbie via OfficeKB.com

Hi there

This is a long shot. I am sure I remember coming across this problem a very
long time ago. It's so long ago that I can't honestly remember why I think
this is the answer but - have you tried deleting the data key in the
following registry path:

HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word\Data

If it doesn't do the trick it shouldn't do any harm as Word will rebuild the
relevant information - but it will set your toolbars/menus back to their
default settings.

Debbie


Nahshon said:
No good ... !
[quoted text clipped - 21 lines]
Please reply to the newsgroup
Keep your VBA code safe, sign the ClassicVB petition www.classicvb.org
 
N

Nahshon Evren

no 'data' in that path Debbie






debbie via OfficeKB.com said:
Hi there

This is a long shot. I am sure I remember coming across this problem a very
long time ago. It's so long ago that I can't honestly remember why I think
this is the answer but - have you tried deleting the data key in the
following registry path:

HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word\Data

If it doesn't do the trick it shouldn't do any harm as Word will rebuild the
relevant information - but it will set your toolbars/menus back to their
default settings.

Debbie


Nahshon said:
No good ... !
No it doesn't Tony - if I press CTRL
the warning doesn't come up ...
[quoted text clipped - 21 lines]
Please reply to the newsgroup
Keep your VBA code safe, sign the ClassicVB petition www.classicvb.org
 
T

Tony Jollans

I don't see how the Data key could trigger an ActiveX warning but ...

If you don't see that key then
- you are looking in the wrong place, or ..
- you are not running Word 2002 (XP), or ..
- you do not have full registry rights on your machine, or ..
- your sysadmins are messing about in some way

Any or all of the above reasons may partially explain why you are not
finding the root of your problem.

A (non-COM) AddIn or Global Template is almost certainly the culprit; the
fact that you don't get the problem in safe mode tends to confirm this
(removing them is a large part of what starting in safe mode does). Can you
list the AddIns and Global Templates you have and maybe someone will
recognise one of them as being a potential cause.

--
Enjoy,
Tony

Nahshon Evren said:
no 'data' in that path Debbie






debbie via OfficeKB.com said:
Hi there

This is a long shot. I am sure I remember coming across this problem a very
long time ago. It's so long ago that I can't honestly remember why I think
this is the answer but - have you tried deleting the data key in the
following registry path:

HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word\Data

If it doesn't do the trick it shouldn't do any harm as Word will rebuild the
relevant information - but it will set your toolbars/menus back to their
default settings.

Debbie


Nahshon said:
No good ... !

No it doesn't Tony - if I press CTRL
the warning doesn't come up ...
[quoted text clipped - 21 lines]
Please reply to the newsgroup
Keep your VBA code safe, sign the ClassicVB petition www.classicvb.org
 
N

Nahshon Evren

Thanks for your enthousiasm with this endless problem -
I think the four options you mention are OK , if you can tell
me how I can give you the names of the AddIns and Global Templates ;
the only addin I found was 40premi.dot

Thanks

Nash


Tony Jollans said:
I don't see how the Data key could trigger an ActiveX warning but ...

If you don't see that key then
- you are looking in the wrong place, or ..
- you are not running Word 2002 (XP), or ..
- you do not have full registry rights on your machine, or ..
- your sysadmins are messing about in some way

Any or all of the above reasons may partially explain why you are not
finding the root of your problem.

A (non-COM) AddIn or Global Template is almost certainly the culprit; the
fact that you don't get the problem in safe mode tends to confirm this
(removing them is a large part of what starting in safe mode does). Can you
list the you have and maybe someone will
recognise one of them as being a potential cause.

--
Enjoy,
Tony

Nahshon Evren said:
no 'data' in that path Debbie






debbie via OfficeKB.com said:
Hi there

This is a long shot. I am sure I remember coming across this problem a very
long time ago. It's so long ago that I can't honestly remember why I think
this is the answer but - have you tried deleting the data key in the
following registry path:

HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word\Data

If it doesn't do the trick it shouldn't do any harm as Word will
rebuild
the
relevant information - but it will set your toolbars/menus back to their
default settings.

Debbie


Nahshon Evren wrote:
No good ... !

No it doesn't Tony - if I press CTRL
the warning doesn't come up ...
[quoted text clipped - 21 lines]
Please reply to the newsgroup
Keep your VBA code safe, sign the ClassicVB petition www.classicvb.org
 
T

Tony Jollans

Googling for 40premi.dot turns up this SYSTRAN page:

http://www.systran.fr/support/Enterprise/V4/faq.html

Take a look at section 2.1.8 Various problems with Office XP

--
Enjoy,
Tony

Nahshon Evren said:
Thanks for your enthousiasm with this endless problem -
I think the four options you mention are OK , if you can tell
me how I can give you the names of the AddIns and Global Templates ;
the only addin I found was 40premi.dot

Thanks

Nash


Tony Jollans said:
I don't see how the Data key could trigger an ActiveX warning but ...

If you don't see that key then
- you are looking in the wrong place, or ..
- you are not running Word 2002 (XP), or ..
- you do not have full registry rights on your machine, or ..
- your sysadmins are messing about in some way

Any or all of the above reasons may partially explain why you are not
finding the root of your problem.

A (non-COM) AddIn or Global Template is almost certainly the culprit; the
fact that you don't get the problem in safe mode tends to confirm this
(removing them is a large part of what starting in safe mode does). Can you
list the you have and maybe someone will
recognise one of them as being a potential cause.

--
Enjoy,
Tony

Nahshon Evren said:
no 'data' in that path Debbie






"debbie via OfficeKB.com" <u3408@uwe> a écrit dans le message de 6d1cf838be36c@uwe...
Hi there

This is a long shot. I am sure I remember coming across this problem
a
very
long time ago. It's so long ago that I can't honestly remember why I
think
this is the answer but - have you tried deleting the data key in the
following registry path:

HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word\Data

If it doesn't do the trick it shouldn't do any harm as Word will rebuild
the
relevant information - but it will set your toolbars/menus back to their
default settings.

Debbie


Nahshon Evren wrote:
No good ... !

No it doesn't Tony - if I press CTRL
the warning doesn't come up ...
[quoted text clipped - 21 lines]
Please reply to the newsgroup
Keep your VBA code safe, sign the ClassicVB petition www.classicvb.org
 
N

Nahshon Evren

Nothing to do with Systran either...





Tony Jollans said:
Googling for 40premi.dot turns up this SYSTRAN page:

http://www.systran.fr/support/Enterprise/V4/faq.html

Take a look at section 2.1.8 Various problems with Office XP

--
Enjoy,
Tony

Nahshon Evren said:
Thanks for your enthousiasm with this endless problem -
I think the four options you mention are OK , if you can tell
me how I can give you the names of the AddIns and Global Templates ;
the only addin I found was 40premi.dot

Thanks

Nash


"Tony Jollans" <My forename at my surname dot com> a écrit dans le message
de news: (e-mail address removed)...
I don't see how the Data key could trigger an ActiveX warning but ...

If you don't see that key then
- you are looking in the wrong place, or ..
- you are not running Word 2002 (XP), or ..
- you do not have full registry rights on your machine, or ..
- your sysadmins are messing about in some way

Any or all of the above reasons may partially explain why you are not
finding the root of your problem.

A (non-COM) AddIn or Global Template is almost certainly the culprit; the
fact that you don't get the problem in safe mode tends to confirm this
(removing them is a large part of what starting in safe mode does). Can you
list the you have and maybe someone will
recognise one of them as being a potential cause.

--
Enjoy,
Tony

no 'data' in that path Debbie






"debbie via OfficeKB.com" <u3408@uwe> a écrit dans le message de 6d1cf838be36c@uwe...
Hi there

This is a long shot. I am sure I remember coming across this problem
a
very
long time ago. It's so long ago that I can't honestly remember why I
think
this is the answer but - have you tried deleting the data key in the
following registry path:

HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word\Data

If it doesn't do the trick it shouldn't do any harm as Word will rebuild
the
relevant information - but it will set your toolbars/menus back to their
default settings.

Debbie


Nahshon Evren wrote:
No good ... !

No it doesn't Tony - if I press CTRL
the warning doesn't come up ...
[quoted text clipped - 21 lines]
Please reply to the newsgroup
Keep your VBA code safe, sign the ClassicVB petition www.classicvb.org
 
T

Tony Jollans

From a user perspective, what AddIns do you think you have - what do you do
in Word that isn't core Word functionality? And what application does
40premi belong to?

--
Enjoy,
Tony

Nahshon Evren said:
Nothing to do with Systran either...





Tony Jollans said:
Googling for 40premi.dot turns up this SYSTRAN page:

http://www.systran.fr/support/Enterprise/V4/faq.html

Take a look at section 2.1.8 Various problems with Office XP

--
Enjoy,
Tony

Nahshon Evren said:
Thanks for your enthousiasm with this endless problem -
I think the four options you mention are OK , if you can tell
me how I can give you the names of the AddIns and Global Templates ;
the only addin I found was 40premi.dot

Thanks

Nash


"Tony Jollans" <My forename at my surname dot com> a écrit dans le message
de news: (e-mail address removed)...
I don't see how the Data key could trigger an ActiveX warning but ...

If you don't see that key then
- you are looking in the wrong place, or ..
- you are not running Word 2002 (XP), or ..
- you do not have full registry rights on your machine, or ..
- your sysadmins are messing about in some way

Any or all of the above reasons may partially explain why you are not
finding the root of your problem.

A (non-COM) AddIn or Global Template is almost certainly the culprit; the
fact that you don't get the problem in safe mode tends to confirm this
(removing them is a large part of what starting in safe mode does).
Can
you
list the you have and maybe someone will
recognise one of them as being a potential cause.

--
Enjoy,
Tony

no 'data' in that path Debbie






"debbie via OfficeKB.com" <u3408@uwe> a écrit dans le message de 6d1cf838be36c@uwe...
Hi there

This is a long shot. I am sure I remember coming across this problem
a
very
long time ago. It's so long ago that I can't honestly remember why I
think
this is the answer but - have you tried deleting the data key in
the
following registry path:

HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word\Data

If it doesn't do the trick it shouldn't do any harm as Word will
rebuild
the
relevant information - but it will set your toolbars/menus back to
their
default settings.

Debbie


Nahshon Evren wrote:
No good ... !

No it doesn't Tony - if I press CTRL
the warning doesn't come up ...
[quoted text clipped - 21 lines]
Please reply to the newsgroup
Keep your VBA code safe, sign the ClassicVB petition
www.classicvb.org
 

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