Microsoft Office 2000 Premium problems

[Ajith]

Get the event log for application. It should tell you which component is it
trying to install at that point of time. I tell you what, its certainly
trying to register some component that should be a part of the feature list
which is not available in the computer now. The event log should have a MSI
warning message that talks about this. Get me the message. I will try my
best. Unfortunately for all other versions of Office except Off2003, there is
not concept of a local installation source, so i suspect we might have to
provide the installation source. Anywayz, lets see whats there in the event
log.

cheers,
Ajith

I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file...

Thank you for any more insight...

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

--

JoAnn Paules
MVP Microsoft [Publisher]

I bought Compaq Presario in 2000 which came with Windows 2000, but allowed
me
to upgrade it to Windows ME, which I did about 6 months later. I have
since
upgraded to Windows XP Home Edition, but the problem I have has existed
since
the beginning.

When I try to open certain Office programs, like Outlook, a window pops up
asking me to wait while 'Windows configures Microsoft Office 2000
Premium'.
Another window then pops up saying 'The feature you are trying to use is
on a
CD-ROM or other removable disk that is not available'... 'Insert the
Microsoft Office 2000 Premium Disk and click OK'. (I don't have any
CD-ROMs
specifically for MS Office).

When I click 'Cancel', a new window pops up with Error 1706 - No valid
source could be found for Microsoft Office 2000 Premium. The Windows
installer cannot continue.

This also happens when I try to access 'Help' in Word or Excel, except
that
when I click on 'Cancel' the Help window comes up anyway. But with
Outlook, I
cannot even open the program.

Can anybody help me? I've tried a few things that the Knowledge Base
suggests, but to no avail. Thank you.

 

[Ajith]

Get the event log for application. It should tell you which component is it
trying to install at that point of time. I tell you what, its certainly
trying to register some component that should be a part of the feature list
which is not available in the computer now. The event log should have a MSI
warning message that talks about this. Get me the message. I will try my
best. Unfortunately for all other versions of Office except Off2003, there is
not concept of a local installation source, so i suspect we might have to
provide the installation source. Anywayz, lets see whats there in the event
log.

cheers,
Ajith

I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file...

Thank you for any more insight...

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

--

JoAnn Paules
MVP Microsoft [Publisher]

I bought Compaq Presario in 2000 which came with Windows 2000, but allowed
me
to upgrade it to Windows ME, which I did about 6 months later. I have
since
upgraded to Windows XP Home Edition, but the problem I have has existed
since
the beginning.

When I try to open certain Office programs, like Outlook, a window pops up
asking me to wait while 'Windows configures Microsoft Office 2000
Premium'.
Another window then pops up saying 'The feature you are trying to use is
on a
CD-ROM or other removable disk that is not available'... 'Insert the
Microsoft Office 2000 Premium Disk and click OK'. (I don't have any
CD-ROMs
specifically for MS Office).

When I click 'Cancel', a new window pops up with Error 1706 - No valid
source could be found for Microsoft Office 2000 Premium. The Windows
installer cannot continue.

This also happens when I try to access 'Help' in Word or Excel, except
that
when I click on 'Cancel' the Help window comes up anyway. But with
Outlook, I
cannot even open the program.

Can anybody help me? I've tried a few things that the Knowledge Base
suggests, but to no avail. Thank you.

 

[Ajith]

Get the event log for application. It should tell you which component is it
trying to install at that point of time. I tell you what, its certainly
trying to register some component that should be a part of the feature list
which is not available in the computer now. The event log should have a MSI
warning message that talks about this. Get me the message. I will try my
best. Unfortunately for all other versions of Office except Off2003, there is
not concept of a local installation source, so i suspect we might have to
provide the installation source. Anywayz, lets see whats there in the event
log.

cheers,
Ajith

I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file...

Thank you for any more insight...

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

--

JoAnn Paules
MVP Microsoft [Publisher]

I bought Compaq Presario in 2000 which came with Windows 2000, but allowed
me
to upgrade it to Windows ME, which I did about 6 months later. I have
since
upgraded to Windows XP Home Edition, but the problem I have has existed
since
the beginning.

When I try to open certain Office programs, like Outlook, a window pops up
asking me to wait while 'Windows configures Microsoft Office 2000
Premium'.
Another window then pops up saying 'The feature you are trying to use is
on a
CD-ROM or other removable disk that is not available'... 'Insert the
Microsoft Office 2000 Premium Disk and click OK'. (I don't have any
CD-ROMs
specifically for MS Office).

When I click 'Cancel', a new window pops up with Error 1706 - No valid
source could be found for Microsoft Office 2000 Premium. The Windows
installer cannot continue.

This also happens when I try to access 'Help' in Word or Excel, except
that
when I click on 'Cancel' the Help window comes up anyway. But with
Outlook, I
cannot even open the program.

Can anybody help me? I've tried a few things that the Knowledge Base
suggests, but to no avail. Thank you.

 

[Ajith]

Get the event log for application. It should tell you which component is it
trying to install at that point of time. I tell you what, its certainly
trying to register some component that should be a part of the feature list
which is not available in the computer now. The event log should have a MSI
warning message that talks about this. Get me the message. I will try my
best. Unfortunately for all other versions of Office except Off2003, there is
not concept of a local installation source, so i suspect we might have to
provide the installation source. Anywayz, lets see whats there in the event
log.

cheers,
Ajith

I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file...

Thank you for any more insight...

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

--

JoAnn Paules
MVP Microsoft [Publisher]

I bought Compaq Presario in 2000 which came with Windows 2000, but allowed
me
to upgrade it to Windows ME, which I did about 6 months later. I have
since
upgraded to Windows XP Home Edition, but the problem I have has existed
since
the beginning.

When I try to open certain Office programs, like Outlook, a window pops up
asking me to wait while 'Windows configures Microsoft Office 2000
Premium'.
Another window then pops up saying 'The feature you are trying to use is
on a
CD-ROM or other removable disk that is not available'... 'Insert the
Microsoft Office 2000 Premium Disk and click OK'. (I don't have any
CD-ROMs
specifically for MS Office).

When I click 'Cancel', a new window pops up with Error 1706 - No valid
source could be found for Microsoft Office 2000 Premium. The Windows
installer cannot continue.

This also happens when I try to access 'Help' in Word or Excel, except
that
when I click on 'Cancel' the Help window comes up anyway. But with
Outlook, I
cannot even open the program.

Can anybody help me? I've tried a few things that the Knowledge Base
suggests, but to no avail. Thank you.

 

[Ajith]

Get the event log for application. It should tell you which component is it
trying to install at that point of time. I tell you what, its certainly
trying to register some component that should be a part of the feature list
which is not available in the computer now. The event log should have a MSI
warning message that talks about this. Get me the message. I will try my
best. Unfortunately for all other versions of Office except Off2003, there is
not concept of a local installation source, so i suspect we might have to
provide the installation source. Anywayz, lets see whats there in the event
log.

cheers,
Ajith

I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file...

Thank you for any more insight...

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

--

JoAnn Paules
MVP Microsoft [Publisher]

I bought Compaq Presario in 2000 which came with Windows 2000, but allowed
me
to upgrade it to Windows ME, which I did about 6 months later. I have
since
upgraded to Windows XP Home Edition, but the problem I have has existed
since
the beginning.

When I try to open certain Office programs, like Outlook, a window pops up
asking me to wait while 'Windows configures Microsoft Office 2000
Premium'.
Another window then pops up saying 'The feature you are trying to use is
on a
CD-ROM or other removable disk that is not available'... 'Insert the
Microsoft Office 2000 Premium Disk and click OK'. (I don't have any
CD-ROMs
specifically for MS Office).

When I click 'Cancel', a new window pops up with Error 1706 - No valid
source could be found for Microsoft Office 2000 Premium. The Windows
installer cannot continue.

This also happens when I try to access 'Help' in Word or Excel, except
that
when I click on 'Cancel' the Help window comes up anyway. But with
Outlook, I
cannot even open the program.

Can anybody help me? I've tried a few things that the Knowledge Base
suggests, but to no avail. Thank you.

 

[Bob Buckland ?:-\)]

Hi D.,

OEMs (computer suppliers) are *supposed* to provide the CDs with a new PC and most of the large ones do. Back in the Office 2000
timeframe, some of them unfortunately included it either as (a) a disk image on the hard drive (in some cases it could be copied to
a CD, in others there would be a computer branded utility to create a CD from the image) or (b) a compressed image as part of the
'recovery CDs' that came with the computer. In the latter case sometimes you can reinstall Office from those CDs, but sometimes
it's a package deal, that basically wipes clean the computer and starts fresh (sigh). Office 2000 Premium edition was a 4 CD set.

As Ajith mentioned, see if you can provide the log entry, but if detect and repair isn't working, and if there have been no changes
in disk drive assignments then having access to the CDs or a CD image will likely be needed. Windows version updates (and it sounds
like you've done two, in place without a rebuild) bring their own oddities to the mix as well.

========
I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file... >>

 

[Bob Buckland ?:-\)]

Hi D.,

OEMs (computer suppliers) are *supposed* to provide the CDs with a new PC and most of the large ones do. Back in the Office 2000
timeframe, some of them unfortunately included it either as (a) a disk image on the hard drive (in some cases it could be copied to
a CD, in others there would be a computer branded utility to create a CD from the image) or (b) a compressed image as part of the
'recovery CDs' that came with the computer. In the latter case sometimes you can reinstall Office from those CDs, but sometimes
it's a package deal, that basically wipes clean the computer and starts fresh (sigh). Office 2000 Premium edition was a 4 CD set.

As Ajith mentioned, see if you can provide the log entry, but if detect and repair isn't working, and if there have been no changes
in disk drive assignments then having access to the CDs or a CD image will likely be needed. Windows version updates (and it sounds
like you've done two, in place without a rebuild) bring their own oddities to the mix as well.

========
I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file... >>

 

[Bob Buckland ?:-\)]

Hi D.,

OEMs (computer suppliers) are *supposed* to provide the CDs with a new PC and most of the large ones do. Back in the Office 2000
timeframe, some of them unfortunately included it either as (a) a disk image on the hard drive (in some cases it could be copied to
a CD, in others there would be a computer branded utility to create a CD from the image) or (b) a compressed image as part of the
'recovery CDs' that came with the computer. In the latter case sometimes you can reinstall Office from those CDs, but sometimes
it's a package deal, that basically wipes clean the computer and starts fresh (sigh). Office 2000 Premium edition was a 4 CD set.

As Ajith mentioned, see if you can provide the log entry, but if detect and repair isn't working, and if there have been no changes
in disk drive assignments then having access to the CDs or a CD image will likely be needed. Windows version updates (and it sounds
like you've done two, in place without a rebuild) bring their own oddities to the mix as well.

========
I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file... >>

 

[Bob Buckland ?:-\)]

Hi D.,

OEMs (computer suppliers) are *supposed* to provide the CDs with a new PC and most of the large ones do. Back in the Office 2000
timeframe, some of them unfortunately included it either as (a) a disk image on the hard drive (in some cases it could be copied to
a CD, in others there would be a computer branded utility to create a CD from the image) or (b) a compressed image as part of the
'recovery CDs' that came with the computer. In the latter case sometimes you can reinstall Office from those CDs, but sometimes
it's a package deal, that basically wipes clean the computer and starts fresh (sigh). Office 2000 Premium edition was a 4 CD set.

As Ajith mentioned, see if you can provide the log entry, but if detect and repair isn't working, and if there have been no changes
in disk drive assignments then having access to the CDs or a CD image will likely be needed. Windows version updates (and it sounds
like you've done two, in place without a rebuild) bring their own oddities to the mix as well.

========
I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file... >>

 

[Bob Buckland ?:-\)]

Hi D.,

OEMs (computer suppliers) are *supposed* to provide the CDs with a new PC and most of the large ones do. Back in the Office 2000
timeframe, some of them unfortunately included it either as (a) a disk image on the hard drive (in some cases it could be copied to
a CD, in others there would be a computer branded utility to create a CD from the image) or (b) a compressed image as part of the
'recovery CDs' that came with the computer. In the latter case sometimes you can reinstall Office from those CDs, but sometimes
it's a package deal, that basically wipes clean the computer and starts fresh (sigh). Office 2000 Premium edition was a 4 CD set.

As Ajith mentioned, see if you can provide the log entry, but if detect and repair isn't working, and if there have been no changes
in disk drive assignments then having access to the CDs or a CD image will likely be needed. Windows version updates (and it sounds
like you've done two, in place without a rebuild) bring their own oddities to the mix as well.

========
I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file... >>

 

[Bob Buckland ?:-\)]

Hi D.,

OEMs (computer suppliers) are *supposed* to provide the CDs with a new PC and most of the large ones do. Back in the Office 2000
timeframe, some of them unfortunately included it either as (a) a disk image on the hard drive (in some cases it could be copied to
a CD, in others there would be a computer branded utility to create a CD from the image) or (b) a compressed image as part of the
'recovery CDs' that came with the computer. In the latter case sometimes you can reinstall Office from those CDs, but sometimes
it's a package deal, that basically wipes clean the computer and starts fresh (sigh). Office 2000 Premium edition was a 4 CD set.

As Ajith mentioned, see if you can provide the log entry, but if detect and repair isn't working, and if there have been no changes
in disk drive assignments then having access to the CDs or a CD image will likely be needed. Windows version updates (and it sounds
like you've done two, in place without a rebuild) bring their own oddities to the mix as well.

========
I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file... >>

 

[Bob Buckland ?:-\)]

Hi D.,

OEMs (computer suppliers) are *supposed* to provide the CDs with a new PC and most of the large ones do. Back in the Office 2000
timeframe, some of them unfortunately included it either as (a) a disk image on the hard drive (in some cases it could be copied to
a CD, in others there would be a computer branded utility to create a CD from the image) or (b) a compressed image as part of the
'recovery CDs' that came with the computer. In the latter case sometimes you can reinstall Office from those CDs, but sometimes
it's a package deal, that basically wipes clean the computer and starts fresh (sigh). Office 2000 Premium edition was a 4 CD set.

As Ajith mentioned, see if you can provide the log entry, but if detect and repair isn't working, and if there have been no changes
in disk drive assignments then having access to the CDs or a CD image will likely be needed. Windows version updates (and it sounds
like you've done two, in place without a rebuild) bring their own oddities to the mix as well.

========
I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file... >>

 

[Bob Buckland ?:-\)]

Hi D.,

OEMs (computer suppliers) are *supposed* to provide the CDs with a new PC and most of the large ones do. Back in the Office 2000
timeframe, some of them unfortunately included it either as (a) a disk image on the hard drive (in some cases it could be copied to
a CD, in others there would be a computer branded utility to create a CD from the image) or (b) a compressed image as part of the
'recovery CDs' that came with the computer. In the latter case sometimes you can reinstall Office from those CDs, but sometimes
it's a package deal, that basically wipes clean the computer and starts fresh (sigh). Office 2000 Premium edition was a 4 CD set.

As Ajith mentioned, see if you can provide the log entry, but if detect and repair isn't working, and if there have been no changes
in disk drive assignments then having access to the CDs or a CD image will likely be needed. Windows version updates (and it sounds
like you've done two, in place without a rebuild) bring their own oddities to the mix as well.

========
I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file... >>

 

[dmorgant]

The event log which I think you're talking about reads as follows:

3/20/2006 2:55 PM MsiInstaller Detection of product
'{00000409-78E1-11D2-B60F-006097C998E7}', feature 'ProductNonBootFiles'
failed during request for component '{2DB5EDF1-BF88-11D1-9A4A-00A0C90542D8}'


Also, one of the error messages that comes up when I experience this problem
says:
'The path MS Office 2000 Premium cannot be found. Verify that you have
access to the location or try to find the installation package 'data1.msi' in
a folder from which you can install the program...'

When I saw this message yesterday, I searched my computer for this file and
it did not find anything.

Also, when I try to open Outlook specifically, another message comes up
saying that it is missing the file OMINT.DLL. I also searched for this file
on my computer, without any success.

Am I out of luck? Do I need to buy new software? Can the files I need be
downloaded from Microsoft.com?

Thank you everyone who's responded for your attention to this. It's greatly
appreciated!

- D

Am I out of luc

Get the event log for application. It should tell you which component is it
trying to install at that point of time. I tell you what, its certainly
trying to register some component that should be a part of the feature list
which is not available in the computer now. The event log should have a MSI
warning message that talks about this. Get me the message. I will try my
best. Unfortunately for all other versions of Office except Off2003, there is
not concept of a local installation source, so i suspect we might have to
provide the installation source. Anywayz, lets see whats there in the event
log.

cheers,
Ajith

I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file...

Thank you for any more insight...

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

--

JoAnn Paules
MVP Microsoft [Publisher]



I bought Compaq Presario in 2000 which came with Windows 2000, but allowed
me
to upgrade it to Windows ME, which I did about 6 months later. I have
since
upgraded to Windows XP Home Edition, but the problem I have has existed
since
the beginning.

When I try to open certain Office programs, like Outlook, a window pops up
asking me to wait while 'Windows configures Microsoft Office 2000
Premium'.
Another window then pops up saying 'The feature you are trying to use is
on a
CD-ROM or other removable disk that is not available'... 'Insert the
Microsoft Office 2000 Premium Disk and click OK'. (I don't have any
CD-ROMs
specifically for MS Office).

When I click 'Cancel', a new window pops up with Error 1706 - No valid
source could be found for Microsoft Office 2000 Premium. The Windows
installer cannot continue.

This also happens when I try to access 'Help' in Word or Excel, except
that
when I click on 'Cancel' the Help window comes up anyway. But with
Outlook, I
cannot even open the program.

Can anybody help me? I've tried a few things that the Knowledge Base
suggests, but to no avail. Thank you.

 

[dmorgant]

The event log which I think you're talking about reads as follows:

3/20/2006 2:55 PM MsiInstaller Detection of product
'{00000409-78E1-11D2-B60F-006097C998E7}', feature 'ProductNonBootFiles'
failed during request for component '{2DB5EDF1-BF88-11D1-9A4A-00A0C90542D8}'


Also, one of the error messages that comes up when I experience this problem
says:
'The path MS Office 2000 Premium cannot be found. Verify that you have
access to the location or try to find the installation package 'data1.msi' in
a folder from which you can install the program...'

When I saw this message yesterday, I searched my computer for this file and
it did not find anything.

Also, when I try to open Outlook specifically, another message comes up
saying that it is missing the file OMINT.DLL. I also searched for this file
on my computer, without any success.

Am I out of luck? Do I need to buy new software? Can the files I need be
downloaded from Microsoft.com?

Thank you everyone who's responded for your attention to this. It's greatly
appreciated!

- D

Am I out of luc

Get the event log for application. It should tell you which component is it
trying to install at that point of time. I tell you what, its certainly
trying to register some component that should be a part of the feature list
which is not available in the computer now. The event log should have a MSI
warning message that talks about this. Get me the message. I will try my
best. Unfortunately for all other versions of Office except Off2003, there is
not concept of a local installation source, so i suspect we might have to
provide the installation source. Anywayz, lets see whats there in the event
log.

cheers,
Ajith

I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file...

Thank you for any more insight...

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

--

JoAnn Paules
MVP Microsoft [Publisher]



I bought Compaq Presario in 2000 which came with Windows 2000, but allowed
me
to upgrade it to Windows ME, which I did about 6 months later. I have
since
upgraded to Windows XP Home Edition, but the problem I have has existed
since
the beginning.

When I try to open certain Office programs, like Outlook, a window pops up
asking me to wait while 'Windows configures Microsoft Office 2000
Premium'.
Another window then pops up saying 'The feature you are trying to use is
on a
CD-ROM or other removable disk that is not available'... 'Insert the
Microsoft Office 2000 Premium Disk and click OK'. (I don't have any
CD-ROMs
specifically for MS Office).

When I click 'Cancel', a new window pops up with Error 1706 - No valid
source could be found for Microsoft Office 2000 Premium. The Windows
installer cannot continue.

This also happens when I try to access 'Help' in Word or Excel, except
that
when I click on 'Cancel' the Help window comes up anyway. But with
Outlook, I
cannot even open the program.

Can anybody help me? I've tried a few things that the Knowledge Base
suggests, but to no avail. Thank you.

 

[dmorgant]

The event log which I think you're talking about reads as follows:

3/20/2006 2:55 PM MsiInstaller Detection of product
'{00000409-78E1-11D2-B60F-006097C998E7}', feature 'ProductNonBootFiles'
failed during request for component '{2DB5EDF1-BF88-11D1-9A4A-00A0C90542D8}'


Also, one of the error messages that comes up when I experience this problem
says:
'The path MS Office 2000 Premium cannot be found. Verify that you have
access to the location or try to find the installation package 'data1.msi' in
a folder from which you can install the program...'

When I saw this message yesterday, I searched my computer for this file and
it did not find anything.

Also, when I try to open Outlook specifically, another message comes up
saying that it is missing the file OMINT.DLL. I also searched for this file
on my computer, without any success.

Am I out of luck? Do I need to buy new software? Can the files I need be
downloaded from Microsoft.com?

Thank you everyone who's responded for your attention to this. It's greatly
appreciated!

- D

Am I out of luc

Get the event log for application. It should tell you which component is it
trying to install at that point of time. I tell you what, its certainly
trying to register some component that should be a part of the feature list
which is not available in the computer now. The event log should have a MSI
warning message that talks about this. Get me the message. I will try my
best. Unfortunately for all other versions of Office except Off2003, there is
not concept of a local installation source, so i suspect we might have to
provide the installation source. Anywayz, lets see whats there in the event
log.

cheers,
Ajith

I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file...

Thank you for any more insight...

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

--

JoAnn Paules
MVP Microsoft [Publisher]



I bought Compaq Presario in 2000 which came with Windows 2000, but allowed
me
to upgrade it to Windows ME, which I did about 6 months later. I have
since
upgraded to Windows XP Home Edition, but the problem I have has existed
since
the beginning.

When I try to open certain Office programs, like Outlook, a window pops up
asking me to wait while 'Windows configures Microsoft Office 2000
Premium'.
Another window then pops up saying 'The feature you are trying to use is
on a
CD-ROM or other removable disk that is not available'... 'Insert the
Microsoft Office 2000 Premium Disk and click OK'. (I don't have any
CD-ROMs
specifically for MS Office).

When I click 'Cancel', a new window pops up with Error 1706 - No valid
source could be found for Microsoft Office 2000 Premium. The Windows
installer cannot continue.

This also happens when I try to access 'Help' in Word or Excel, except
that
when I click on 'Cancel' the Help window comes up anyway. But with
Outlook, I
cannot even open the program.

Can anybody help me? I've tried a few things that the Knowledge Base
suggests, but to no avail. Thank you.

 

[dmorgant]

The event log which I think you're talking about reads as follows:

3/20/2006 2:55 PM MsiInstaller Detection of product
'{00000409-78E1-11D2-B60F-006097C998E7}', feature 'ProductNonBootFiles'
failed during request for component '{2DB5EDF1-BF88-11D1-9A4A-00A0C90542D8}'


Also, one of the error messages that comes up when I experience this problem
says:
'The path MS Office 2000 Premium cannot be found. Verify that you have
access to the location or try to find the installation package 'data1.msi' in
a folder from which you can install the program...'

When I saw this message yesterday, I searched my computer for this file and
it did not find anything.

Also, when I try to open Outlook specifically, another message comes up
saying that it is missing the file OMINT.DLL. I also searched for this file
on my computer, without any success.

Am I out of luck? Do I need to buy new software? Can the files I need be
downloaded from Microsoft.com?

Thank you everyone who's responded for your attention to this. It's greatly
appreciated!

- D

Am I out of luc

Get the event log for application. It should tell you which component is it
trying to install at that point of time. I tell you what, its certainly
trying to register some component that should be a part of the feature list
which is not available in the computer now. The event log should have a MSI
warning message that talks about this. Get me the message. I will try my
best. Unfortunately for all other versions of Office except Off2003, there is
not concept of a local installation source, so i suspect we might have to
provide the installation source. Anywayz, lets see whats there in the event
log.

cheers,
Ajith

I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file...

Thank you for any more insight...

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

--

JoAnn Paules
MVP Microsoft [Publisher]



I bought Compaq Presario in 2000 which came with Windows 2000, but allowed
me
to upgrade it to Windows ME, which I did about 6 months later. I have
since
upgraded to Windows XP Home Edition, but the problem I have has existed
since
the beginning.

When I try to open certain Office programs, like Outlook, a window pops up
asking me to wait while 'Windows configures Microsoft Office 2000
Premium'.
Another window then pops up saying 'The feature you are trying to use is
on a
CD-ROM or other removable disk that is not available'... 'Insert the
Microsoft Office 2000 Premium Disk and click OK'. (I don't have any
CD-ROMs
specifically for MS Office).

When I click 'Cancel', a new window pops up with Error 1706 - No valid
source could be found for Microsoft Office 2000 Premium. The Windows
installer cannot continue.

This also happens when I try to access 'Help' in Word or Excel, except
that
when I click on 'Cancel' the Help window comes up anyway. But with
Outlook, I
cannot even open the program.

Can anybody help me? I've tried a few things that the Knowledge Base
suggests, but to no avail. Thank you.

 

[dmorgant]

The event log which I think you're talking about reads as follows:

3/20/2006 2:55 PM MsiInstaller Detection of product
'{00000409-78E1-11D2-B60F-006097C998E7}', feature 'ProductNonBootFiles'
failed during request for component '{2DB5EDF1-BF88-11D1-9A4A-00A0C90542D8}'


Also, one of the error messages that comes up when I experience this problem
says:
'The path MS Office 2000 Premium cannot be found. Verify that you have
access to the location or try to find the installation package 'data1.msi' in
a folder from which you can install the program...'

When I saw this message yesterday, I searched my computer for this file and
it did not find anything.

Also, when I try to open Outlook specifically, another message comes up
saying that it is missing the file OMINT.DLL. I also searched for this file
on my computer, without any success.

Am I out of luck? Do I need to buy new software? Can the files I need be
downloaded from Microsoft.com?

Thank you everyone who's responded for your attention to this. It's greatly
appreciated!

- D

Am I out of luc

Get the event log for application. It should tell you which component is it
trying to install at that point of time. I tell you what, its certainly
trying to register some component that should be a part of the feature list
which is not available in the computer now. The event log should have a MSI
warning message that talks about this. Get me the message. I will try my
best. Unfortunately for all other versions of Office except Off2003, there is
not concept of a local installation source, so i suspect we might have to
provide the installation source. Anywayz, lets see whats there in the event
log.

cheers,
Ajith

I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file...

Thank you for any more insight...

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

--

JoAnn Paules
MVP Microsoft [Publisher]



I bought Compaq Presario in 2000 which came with Windows 2000, but allowed
me
to upgrade it to Windows ME, which I did about 6 months later. I have
since
upgraded to Windows XP Home Edition, but the problem I have has existed
since
the beginning.

When I try to open certain Office programs, like Outlook, a window pops up
asking me to wait while 'Windows configures Microsoft Office 2000
Premium'.
Another window then pops up saying 'The feature you are trying to use is
on a
CD-ROM or other removable disk that is not available'... 'Insert the
Microsoft Office 2000 Premium Disk and click OK'. (I don't have any
CD-ROMs
specifically for MS Office).

When I click 'Cancel', a new window pops up with Error 1706 - No valid
source could be found for Microsoft Office 2000 Premium. The Windows
installer cannot continue.

This also happens when I try to access 'Help' in Word or Excel, except
that
when I click on 'Cancel' the Help window comes up anyway. But with
Outlook, I
cannot even open the program.

Can anybody help me? I've tried a few things that the Knowledge Base
suggests, but to no avail. Thank you.

 

[dmorgant]

The event log which I think you're talking about reads as follows:

3/20/2006 2:55 PM MsiInstaller Detection of product
'{00000409-78E1-11D2-B60F-006097C998E7}', feature 'ProductNonBootFiles'
failed during request for component '{2DB5EDF1-BF88-11D1-9A4A-00A0C90542D8}'


Also, one of the error messages that comes up when I experience this problem
says:
'The path MS Office 2000 Premium cannot be found. Verify that you have
access to the location or try to find the installation package 'data1.msi' in
a folder from which you can install the program...'

When I saw this message yesterday, I searched my computer for this file and
it did not find anything.

Also, when I try to open Outlook specifically, another message comes up
saying that it is missing the file OMINT.DLL. I also searched for this file
on my computer, without any success.

Am I out of luck? Do I need to buy new software? Can the files I need be
downloaded from Microsoft.com?

Thank you everyone who's responded for your attention to this. It's greatly
appreciated!

- D

Am I out of luc

Get the event log for application. It should tell you which component is it
trying to install at that point of time. I tell you what, its certainly
trying to register some component that should be a part of the feature list
which is not available in the computer now. The event log should have a MSI
warning message that talks about this. Get me the message. I will try my
best. Unfortunately for all other versions of Office except Off2003, there is
not concept of a local installation source, so i suspect we might have to
provide the installation source. Anywayz, lets see whats there in the event
log.

cheers,
Ajith

I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file...

Thank you for any more insight...

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

--

JoAnn Paules
MVP Microsoft [Publisher]



I bought Compaq Presario in 2000 which came with Windows 2000, but allowed
me
to upgrade it to Windows ME, which I did about 6 months later. I have
since
upgraded to Windows XP Home Edition, but the problem I have has existed
since
the beginning.

When I try to open certain Office programs, like Outlook, a window pops up
asking me to wait while 'Windows configures Microsoft Office 2000
Premium'.
Another window then pops up saying 'The feature you are trying to use is
on a
CD-ROM or other removable disk that is not available'... 'Insert the
Microsoft Office 2000 Premium Disk and click OK'. (I don't have any
CD-ROMs
specifically for MS Office).

When I click 'Cancel', a new window pops up with Error 1706 - No valid
source could be found for Microsoft Office 2000 Premium. The Windows
installer cannot continue.

This also happens when I try to access 'Help' in Word or Excel, except
that
when I click on 'Cancel' the Help window comes up anyway. But with
Outlook, I
cannot even open the program.

Can anybody help me? I've tried a few things that the Knowledge Base
suggests, but to no avail. Thank you.

 

[dmorgant]

The event log which I think you're talking about reads as follows:

3/20/2006 2:55 PM MsiInstaller Detection of product
'{00000409-78E1-11D2-B60F-006097C998E7}', feature 'ProductNonBootFiles'
failed during request for component '{2DB5EDF1-BF88-11D1-9A4A-00A0C90542D8}'


Also, one of the error messages that comes up when I experience this problem
says:
'The path MS Office 2000 Premium cannot be found. Verify that you have
access to the location or try to find the installation package 'data1.msi' in
a folder from which you can install the program...'

When I saw this message yesterday, I searched my computer for this file and
it did not find anything.

Also, when I try to open Outlook specifically, another message comes up
saying that it is missing the file OMINT.DLL. I also searched for this file
on my computer, without any success.

Am I out of luck? Do I need to buy new software? Can the files I need be
downloaded from Microsoft.com?

Thank you everyone who's responded for your attention to this. It's greatly
appreciated!

- D

Am I out of luc

Get the event log for application. It should tell you which component is it
trying to install at that point of time. I tell you what, its certainly
trying to register some component that should be a part of the feature list
which is not available in the computer now. The event log should have a MSI
warning message that talks about this. Get me the message. I will try my
best. Unfortunately for all other versions of Office except Off2003, there is
not concept of a local installation source, so i suspect we might have to
provide the installation source. Anywayz, lets see whats there in the event
log.

cheers,
Ajith

I'm pretty sure I did not. When I bought the computer it came with Windows
software installed and included an upgrade to Windows Millenium Edition. I
actually tried inserting this CD when I got the error message asking for the
CD-ROM of MS Office 2000 Premium, but it didn't work.

I saved all the info (including CDs) from when I purchased the computer, and
there are no separate CDs for MS Office. And I definitely never purchased
separate software for MS Office.

Any other suggestions or ways to correct this?

I did search the Knowledge Base and found a promising approach whereby when
it prompts me to insert the CDs, I instead enter a command in the "Use
Source" box which directs the computer to uninstall and reinstall Microsoft
Office 2000 Premium using a Product code I found from the Registry Editor. I
tired this, but it came back with a message saying that it did not recognize
the file...

Thank you for any more insight...

You must have had the Office CDs to install it at one point. Which version
of Office did you purchase?

--

JoAnn Paules
MVP Microsoft [Publisher]



I bought Compaq Presario in 2000 which came with Windows 2000, but allowed
me
to upgrade it to Windows ME, which I did about 6 months later. I have
since
upgraded to Windows XP Home Edition, but the problem I have has existed
since
the beginning.

When I try to open certain Office programs, like Outlook, a window pops up
asking me to wait while 'Windows configures Microsoft Office 2000
Premium'.
Another window then pops up saying 'The feature you are trying to use is
on a
CD-ROM or other removable disk that is not available'... 'Insert the
Microsoft Office 2000 Premium Disk and click OK'. (I don't have any
CD-ROMs
specifically for MS Office).

When I click 'Cancel', a new window pops up with Error 1706 - No valid
source could be found for Microsoft Office 2000 Premium. The Windows
installer cannot continue.

This also happens when I try to access 'Help' in Word or Excel, except
that
when I click on 'Cancel' the Help window comes up anyway. But with
Outlook, I
cannot even open the program.

Can anybody help me? I've tried a few things that the Knowledge Base
suggests, but to no avail. Thank you.