Microsoft Office Customization Tool error message: Failed to get available product info

S

Sande Nissen

Trial and error leads me to believe the problem is in one of two areas:

1. Either Office 2007 will not tolerate some of the subdirectories I'm
making under the network installation point (Addins, Docs, eLearning,
LanguagePacks). -or-

2. Something (an installation from this point?) is leaving a files12.cat
in the Catalog subdirectory that Office Setup does not like.

Because I keep "corrupting" the network installation point simply by
using it! But after I move some files and directories around, it works
again, without going back to the original DVD or .IMG.

Does this sound familiar to anyone? Any ideas? Sande
 

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