Microsoft Office Professional 2007 Trial setup did not complete successfully

M

mike.mu

I recall having a similar issue with beta installation and I fear that
some utility software that I was using to 'repair' the registry may
have corrupted something that prevents Office 2007 from installing
properly.

After entering the trial key code, a few seconds later I get the error
message. I've opened up the log that I've submitted to Microsoft and
the last few lines have the following error messages. I'm hoping
someone can provide a solution to this problem because I fear something
like this may happen along the road during Office 2k7 deployments.

Thanks! Happy New Year!
Mike

"...
"Installed" sku component file
C:\DOCUME~1\OWNER~1.GAT\LOCALS~1\Temp\OWP51.tmp\Rosebud.en-us\setup.xml
to C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup
Controller\Rosebud.en-us\setup.xml.
"Installed" sku component file
C:\DOCUME~1\OWNER~1.GAT\LOCALS~1\Temp\OWP51.tmp\Excel.en-us\setup.xml
to C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup
Controller\Excel.en-us\setup.xml.
"Installed" sku component file
C:\DOCUME~1\OWNER~1.GAT\LOCALS~1\Temp\OWP51.tmp\Outlook.en-us\setup.xml
to C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup
Controller\Outlook.en-us\setup.xml.
"Installed" sku component file
C:\DOCUME~1\OWNER~1.GAT\LOCALS~1\Temp\OWP51.tmp\Word.en-us\setup.xml to
C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup
Controller\Word.en-us\setup.xml.
Determining ARP entry registry values.
Error: ORegistryKey.GetSubKeyNames failure: Cannot get all sub key
names for registry
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall"
HResult: 0x80070103.
Error: ORegistryKey.GetSubKeyNames failure: Cannot get all sub key
names for registry
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall"
HResult: 0x80070103.
Error: ORegistryKey.GetSubKeyNames failure: Cannot get all sub key
names for registry
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall"
HResult: 0x80070103.
Catalyst execution finished: 12/31/2006 18:18:54. Return code: 30023.
Exception caught: HResultOnly.
PERF: TickCount=26033625 Name=RunSetup Description=End function
=========================================================================
 
G

Gyorgy Moldova [MVP]

did you install this on the same pc as the beta? Be sure to remove all beta
components before installing the retail trial.
 
G

Gyorgy Moldova [MVP]

did you install this on the same pc as the beta? Be sure to remove all beta
components before installing the retail trial.
 
G

Gyorgy Moldova [MVP]

did you install this on the same pc as the beta? Be sure to remove all beta
components before installing the retail trial.
 
G

Gyorgy Moldova [MVP]

did you install this on the same pc as the beta? Be sure to remove all beta
components before installing the retail trial.
 
M

mike.mu

No Beta was installed prior, althought I did have Office 2k3 installed
-- I removed everything but Frontpage 2k3. Same results.
 
M

mike.mu

No Beta was installed prior, althought I did have Office 2k3 installed
-- I removed everything but Frontpage 2k3. Same results.
 
M

mike.mu

No Beta was installed prior, althought I did have Office 2k3 installed
-- I removed everything but Frontpage 2k3. Same results.
 
M

mike.mu

No Beta was installed prior, althought I did have Office 2k3 installed
-- I removed everything but Frontpage 2k3. Same results.
 
M

mike.mu

Gyorgy,

Being that the trial copy of 2007 downloaded directly from Microsoft
does not install properly for me, is it safe to assume that a retail
licensed copy or upgrade will not install for me as well?

I am re-installing Office 2k3 on my notebook right now with no
problems.

Thanks,
Mike
 
M

mike.mu

Gyorgy,

Being that the trial copy of 2007 downloaded directly from Microsoft
does not install properly for me, is it safe to assume that a retail
licensed copy or upgrade will not install for me as well?

I am re-installing Office 2k3 on my notebook right now with no
problems.

Thanks,
Mike
 
M

mike.mu

Gyorgy,

Being that the trial copy of 2007 downloaded directly from Microsoft
does not install properly for me, is it safe to assume that a retail
licensed copy or upgrade will not install for me as well?

I am re-installing Office 2k3 on my notebook right now with no
problems.

Thanks,
Mike
 
M

mike.mu

Gyorgy,

Being that the trial copy of 2007 downloaded directly from Microsoft
does not install properly for me, is it safe to assume that a retail
licensed copy or upgrade will not install for me as well?

I am re-installing Office 2k3 on my notebook right now with no
problems.

Thanks,
Mike
 
M

mike.mu

Confirmed that actual licensed copy of Office 2007 will not install
properly on my system. Still no solution, and I do not want to
re-install windows.
 
M

mike.mu

Confirmed that actual licensed copy of Office 2007 will not install
properly on my system. Still no solution, and I do not want to
re-install windows.
 
M

mike.mu

Confirmed that actual licensed copy of Office 2007 will not install
properly on my system. Still no solution, and I do not want to
re-install windows.
 
B

Bob Buckland ?:-\)

Hi Mike,

Not much to go on in that <g>. Was this related to the 3rd party registry 'repair' product you mentioned earlier?

What error message are you getting and what are in the log files (Start=>Run %temp% ) ?

=============
Confirmed that actual licensed copy of Office 2007 will not install
properly on my system. Still no solution, and I do not want to
re-install windows. >>
--

Bob Buckland ?:)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*
 
B

Bob Buckland ?:-\)

Hi Mike,

Not much to go on in that <g>. Was this related to the 3rd party registry 'repair' product you mentioned earlier?

What error message are you getting and what are in the log files (Start=>Run %temp% ) ?

=============
Confirmed that actual licensed copy of Office 2007 will not install
properly on my system. Still no solution, and I do not want to
re-install windows. >>
--

Bob Buckland ?:)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*
 
B

Bob Buckland ?:-\)

Hi Mike,

Not much to go on in that <g>. Was this related to the 3rd party registry 'repair' product you mentioned earlier?

What error message are you getting and what are in the log files (Start=>Run %temp% ) ?

=============
Confirmed that actual licensed copy of Office 2007 will not install
properly on my system. Still no solution, and I do not want to
re-install windows. >>
--

Bob Buckland ?:)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*
 
M

mike.mu

Bob, I get the same thing posted in my first post with reference to
registry keys missing. I actually undid all the 'registry changes'
using the undo function but that did not change anything.
 

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