MS Office 2003 on XP

[Denise Walker]

MS office was loaded by Dell. I just noticed it is taking 4094 mb on my hard
drive. Is this correct shouldn't it be around 300ish mb? I tried to
reinstall it from the disk Dell sent with the computer and it will not load
there is an error. Called Dell. That is a joke.

 

[Alias]

MS office was loaded by Dell. I just noticed it is taking 4094 mb on my hard
drive. Is this correct shouldn't it be around 300ish mb? I tried to
reinstall it from the disk Dell sent with the computer and it will not load
there is an error. Called Dell. That is a joke.

Definitely something wrong. My copy of 03 takes up 261MB on an XP Pro
machine.

Alias

 

[Denise Walker]

Any suggestions on what to do. Microsoft says to contact Dell. Dell Does
not know what to do except ask for $50.00 to speak with someone to diagnos
it. (even though it is thier problem from the beginning)

 

[Alias]

Any suggestions on what to do. Microsoft says to contact Dell. Dell Does
not know what to do except ask for $50.00 to speak with someone to diagnos
it. (even though it is thier problem from the beginning)

Do you have an Office 03 CD? One or two? Or four?

Alias

 

[Denise Walker]

I have one CD for MS Office Basic Edition 2003, I saved all my documents onto
a stick then tried to reinstall with this CD but it comes up after half way
of downloading as an error. I did not write down the code it was very long.
It askes for a retry and I click on it but it does not work. It also give me
the option at the beginning of the Process to uninstall then I can install it
again but I am afraid to do that because the CD has a defect in it.

 

[Alias]

I have one CD for MS Office Basic Edition 2003, I saved all my documents onto
a stick then tried to reinstall with this CD but it comes up after half way
of downloading as an error. I did not write down the code it was very long.
It askes for a retry and I click on it but it does not work. It also give me
the option at the beginning of the Process to uninstall then I can install it
again but I am afraid to do that because the CD has a defect in it.

You did uninstall Office before attempting to reinstall it, right?

Alias

 

[Denise Walker]

No I am afraid to uninstall it because the disc they sent me is corrupt. If
I uninstall it then try to install it again with the disc I have it will
probably say will probably come up as it can not load due to the problem then
I would not have MS Office and can not afford to buy one. MS Office runs
just fine there is no problems with it wxcept it is taking too much of my
hard drive memory.

 

[Alias]

No I am afraid to uninstall it because the disc they sent me is corrupt. If
I uninstall it then try to install it again with the disc I have it will
probably say will probably come up as it can not load due to the problem then
I would not have MS Office and can not afford to buy one. MS Office runs
just fine there is no problems with it wxcept it is taking too much of my
hard drive memory.

How do you know that your Office CD is corrupt? It sounds like you've
installed it several times and therefore the size. Perhaps you could try
and install it on another computer and, if it works, don't activate it
and uninstall it. Then you will know if the CD is really corrupt or not.
If it is corrupt, you can either call Dell and get another one or borrow
the same version/type CD from a friend and use your product key.

Alias

 

[Denise Walker]

I am not sure if the word corrupt is the right word but it will try to load
and then stop half way through say that there is something wrong and it give
retry and abort at the bottom I try retry and it does not work so I abort.
Nothing is load onto my computer from the several times I have tried. A
window comes up after I abort and says the program has been unsuccessful in
loading. The 4094 mb has been there for months I saved my documents and
deleted them and the mb's stays the same. Dell said if I did that it would
correct the problem that I had too many documents and pictures saved on it.
No that was not the problem obviously.

 

[Alias]

I am not sure if the word corrupt is the right word but it will try to load
and then stop half way through say that there is something wrong and it give
retry and abort at the bottom I try retry and it does not work so I abort.
Nothing is load onto my computer from the several times I have tried. A
window comes up after I abort and says the program has been unsuccessful in
loading. The 4094 mb has been there for months I saved my documents and
deleted them and the mb's stays the same. Dell said if I did that it would
correct the problem that I had too many documents and pictures saved on it.
No that was not the problem obviously.

You can't try it out on another computer? Have you defragged your hard
drive and cleaned out temp files lately?

Alias

 

[Denise Walker]

Yes I have don all that. What the problem is, the program itself is taking
4094mb in itself. I need to uninstall and reinstall but I can not do that
because I am afraid the CD that Dell sent me will not work because it will
not reinstall. It stops after loading halfway and I have to abort it.

 

[Peter Foldes]

Do you have a file named MSOCache ?? How large is that file in size??

 

[Denise Walker]

I found the file. Has a bunch of stuff in it dating back to 2002. Kind of
funny cause I have only had this computer since 2006. what is this and what
do I do?

 

[Peter Foldes]

AGAIN!!!!!! What size is it????????????????????????????????????

 

[Denise Walker]

No size indicated in itself but when I click on it it brings up alot of files
that range from 2 kb to 25000 kb

 

[Alias]

No size indicated in itself but when I click on it it brings up alot of files
that range from 2 kb to 25000 kb

Can you right click on it and go to "Properties"?

Alias

 

[Denise Walker]

It is only 209 MB

Can you right click on it and go to "Properties"?

Alias

 

[Peter Foldes]

Then the size of your Office install is 209MB. From where did you get the 4+GIG size of Office that you described in your original post.

 

[Denise Walker]

I went into add and remove programs and it says the program size is 4094 mb

 

[Peter Foldes]

Are you sure that it is not 409.4 MB