Need Product Key....FROM ANYONE!

[Beth Melton]

Hi Bobbee,

Call Microsoft back and tell them Dell refused to provide you with a
replacement CD key. Microsoft changed their policy on this and should
provide you with a replacement. They made charge a nominal fee but if
they do it shouldn't be much.

I've personally 'tested' MS Product Support on this issue so I know
this to be a fact.
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Beth Melton]

Hi Bobbee,

Call Microsoft back and tell them Dell refused to provide you with a
replacement CD key. Microsoft changed their policy on this and should
provide you with a replacement. They made charge a nominal fee but if
they do it shouldn't be much.

I've personally 'tested' MS Product Support on this issue so I know
this to be a fact.
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Beth Melton]

Hi Bobbee,

Call Microsoft back and tell them Dell refused to provide you with a
replacement CD key. Microsoft changed their policy on this and should
provide you with a replacement. They made charge a nominal fee but if
they do it shouldn't be much.

I've personally 'tested' MS Product Support on this issue so I know
this to be a fact.
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Beth Melton]

Hi Bobbee,

Call Microsoft back and tell them Dell refused to provide you with a
replacement CD key. Microsoft changed their policy on this and should
provide you with a replacement. They made charge a nominal fee but if
they do it shouldn't be much.

I've personally 'tested' MS Product Support on this issue so I know
this to be a fact.
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Beth Melton]

Hi Bobbee,

Call Microsoft back and tell them Dell refused to provide you with a
replacement CD key. Microsoft changed their policy on this and should
provide you with a replacement. They made charge a nominal fee but if
they do it shouldn't be much.

I've personally 'tested' MS Product Support on this issue so I know
this to be a fact.
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Beth Melton]

Hi Bobbee,

Call Microsoft back and tell them Dell refused to provide you with a
replacement CD key. Microsoft changed their policy on this and should
provide you with a replacement. They made charge a nominal fee but if
they do it shouldn't be much.

I've personally 'tested' MS Product Support on this issue so I know
this to be a fact.
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Miss Perspicacia Tick]

Hi Bobbee,

Call Microsoft back and tell them Dell refused to provide you with a
replacement CD key. Microsoft changed their policy on this and should
provide you with a replacement. They made charge a nominal fee but if
they do it shouldn't be much.

I've personally 'tested' MS Product Support on this issue so I know
this to be a fact.

Beth,

This line of his post intrigues me

"...but no, he cannot find the disc..."

This intimates to me that Word isn't even installed. What use is a key going
to be to him if he hasn't the media to install the software? MS won't
provide replacement media for an OEM-supplied licence - and he'll have a job
obtaining one from Dell!

Might be easier (easier as in "less hassle" - if he's ready to commit
suicide over something so trivial!) for him to purchase Works Suite 2003
(2004?) if he only needs Word.

 

[Miss Perspicacia Tick]

Hi Bobbee,

Call Microsoft back and tell them Dell refused to provide you with a
replacement CD key. Microsoft changed their policy on this and should
provide you with a replacement. They made charge a nominal fee but if
they do it shouldn't be much.

I've personally 'tested' MS Product Support on this issue so I know
this to be a fact.

Beth,

This line of his post intrigues me

"...but no, he cannot find the disc..."

This intimates to me that Word isn't even installed. What use is a key going
to be to him if he hasn't the media to install the software? MS won't
provide replacement media for an OEM-supplied licence - and he'll have a job
obtaining one from Dell!

Might be easier (easier as in "less hassle" - if he's ready to commit
suicide over something so trivial!) for him to purchase Works Suite 2003
(2004?) if he only needs Word.

 

[Miss Perspicacia Tick]

Hi Bobbee,

Call Microsoft back and tell them Dell refused to provide you with a
replacement CD key. Microsoft changed their policy on this and should
provide you with a replacement. They made charge a nominal fee but if
they do it shouldn't be much.

I've personally 'tested' MS Product Support on this issue so I know
this to be a fact.

Beth,

This line of his post intrigues me

"...but no, he cannot find the disc..."

This intimates to me that Word isn't even installed. What use is a key going
to be to him if he hasn't the media to install the software? MS won't
provide replacement media for an OEM-supplied licence - and he'll have a job
obtaining one from Dell!

Might be easier (easier as in "less hassle" - if he's ready to commit
suicide over something so trivial!) for him to purchase Works Suite 2003
(2004?) if he only needs Word.

 

[Miss Perspicacia Tick]

Hi Bobbee,

Call Microsoft back and tell them Dell refused to provide you with a
replacement CD key. Microsoft changed their policy on this and should
provide you with a replacement. They made charge a nominal fee but if
they do it shouldn't be much.

I've personally 'tested' MS Product Support on this issue so I know
this to be a fact.

Beth,

This line of his post intrigues me

"...but no, he cannot find the disc..."

This intimates to me that Word isn't even installed. What use is a key going
to be to him if he hasn't the media to install the software? MS won't
provide replacement media for an OEM-supplied licence - and he'll have a job
obtaining one from Dell!

Might be easier (easier as in "less hassle" - if he's ready to commit
suicide over something so trivial!) for him to purchase Works Suite 2003
(2004?) if he only needs Word.

 

[Miss Perspicacia Tick]

Hi Bobbee,

Call Microsoft back and tell them Dell refused to provide you with a
replacement CD key. Microsoft changed their policy on this and should
provide you with a replacement. They made charge a nominal fee but if
they do it shouldn't be much.

I've personally 'tested' MS Product Support on this issue so I know
this to be a fact.

Beth,

This line of his post intrigues me

"...but no, he cannot find the disc..."

This intimates to me that Word isn't even installed. What use is a key going
to be to him if he hasn't the media to install the software? MS won't
provide replacement media for an OEM-supplied licence - and he'll have a job
obtaining one from Dell!

Might be easier (easier as in "less hassle" - if he's ready to commit
suicide over something so trivial!) for him to purchase Works Suite 2003
(2004?) if he only needs Word.

 

[Miss Perspicacia Tick]

Hi Bobbee,

Call Microsoft back and tell them Dell refused to provide you with a
replacement CD key. Microsoft changed their policy on this and should
provide you with a replacement. They made charge a nominal fee but if
they do it shouldn't be much.

I've personally 'tested' MS Product Support on this issue so I know
this to be a fact.

Beth,

This line of his post intrigues me

"...but no, he cannot find the disc..."

This intimates to me that Word isn't even installed. What use is a key going
to be to him if he hasn't the media to install the software? MS won't
provide replacement media for an OEM-supplied licence - and he'll have a job
obtaining one from Dell!

Might be easier (easier as in "less hassle" - if he's ready to commit
suicide over something so trivial!) for him to purchase Works Suite 2003
(2004?) if he only needs Word.

 

[Miss Perspicacia Tick]

Hi Bobbee,

Call Microsoft back and tell them Dell refused to provide you with a
replacement CD key. Microsoft changed their policy on this and should
provide you with a replacement. They made charge a nominal fee but if
they do it shouldn't be much.

I've personally 'tested' MS Product Support on this issue so I know
this to be a fact.

Beth,

This line of his post intrigues me

"...but no, he cannot find the disc..."

This intimates to me that Word isn't even installed. What use is a key going
to be to him if he hasn't the media to install the software? MS won't
provide replacement media for an OEM-supplied licence - and he'll have a job
obtaining one from Dell!

Might be easier (easier as in "less hassle" - if he's ready to commit
suicide over something so trivial!) for him to purchase Works Suite 2003
(2004?) if he only needs Word.

 

[Miss Perspicacia Tick]

Hi Bobbee,

Call Microsoft back and tell them Dell refused to provide you with a
replacement CD key. Microsoft changed their policy on this and should
provide you with a replacement. They made charge a nominal fee but if
they do it shouldn't be much.

I've personally 'tested' MS Product Support on this issue so I know
this to be a fact.

Beth,

This line of his post intrigues me

"...but no, he cannot find the disc..."

This intimates to me that Word isn't even installed. What use is a key going
to be to him if he hasn't the media to install the software? MS won't
provide replacement media for an OEM-supplied licence - and he'll have a job
obtaining one from Dell!

Might be easier (easier as in "less hassle" - if he's ready to commit
suicide over something so trivial!) for him to purchase Works Suite 2003
(2004?) if he only needs Word.

 

[Miss Perspicacia Tick]

Hi Bobbee,

Call Microsoft back and tell them Dell refused to provide you with a
replacement CD key. Microsoft changed their policy on this and should
provide you with a replacement. They made charge a nominal fee but if
they do it shouldn't be much.

I've personally 'tested' MS Product Support on this issue so I know
this to be a fact.

Beth,

This line of his post intrigues me

"...but no, he cannot find the disc..."

This intimates to me that Word isn't even installed. What use is a key going
to be to him if he hasn't the media to install the software? MS won't
provide replacement media for an OEM-supplied licence - and he'll have a job
obtaining one from Dell!

Might be easier (easier as in "less hassle" - if he's ready to commit
suicide over something so trivial!) for him to purchase Works Suite 2003
(2004?) if he only needs Word.

 

[Beth Melton]

I missed the disk reference. In that case Dell should have supplied
him with his installation CDs and from my past experience with them
they do. (One of the few who actually follow the OEM guidelines from
MS but that's another story. <g>)

If the CD was lost then unfortunately at this point there is little
that can be done. Since the OEM must pay for each OEM CD it's too
costly for them to provide replacement media and Microsoft has not
changed their policy on replacement media for OEM copies as they did
with the CD keys. (We've been working on them though...)

Actually since they don't have a CD or the Product key then I suspect
they had a trial version of Office 2003 installed and a Product key
will be of little use anyway.

In that case I concur with your suggestion to get Works. Although
the Student and Teachers Edition is close to the same price and since
the Office 2003 S&T Edition allows for installing Office on three
computers it's the better option.
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Beth Melton]

I missed the disk reference. In that case Dell should have supplied
him with his installation CDs and from my past experience with them
they do. (One of the few who actually follow the OEM guidelines from
MS but that's another story. <g>)

If the CD was lost then unfortunately at this point there is little
that can be done. Since the OEM must pay for each OEM CD it's too
costly for them to provide replacement media and Microsoft has not
changed their policy on replacement media for OEM copies as they did
with the CD keys. (We've been working on them though...)

Actually since they don't have a CD or the Product key then I suspect
they had a trial version of Office 2003 installed and a Product key
will be of little use anyway.

In that case I concur with your suggestion to get Works. Although
the Student and Teachers Edition is close to the same price and since
the Office 2003 S&T Edition allows for installing Office on three
computers it's the better option.
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Beth Melton]

I missed the disk reference. In that case Dell should have supplied
him with his installation CDs and from my past experience with them
they do. (One of the few who actually follow the OEM guidelines from
MS but that's another story. <g>)

If the CD was lost then unfortunately at this point there is little
that can be done. Since the OEM must pay for each OEM CD it's too
costly for them to provide replacement media and Microsoft has not
changed their policy on replacement media for OEM copies as they did
with the CD keys. (We've been working on them though...)

Actually since they don't have a CD or the Product key then I suspect
they had a trial version of Office 2003 installed and a Product key
will be of little use anyway.

In that case I concur with your suggestion to get Works. Although
the Student and Teachers Edition is close to the same price and since
the Office 2003 S&T Edition allows for installing Office on three
computers it's the better option.
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Beth Melton]

I missed the disk reference. In that case Dell should have supplied
him with his installation CDs and from my past experience with them
they do. (One of the few who actually follow the OEM guidelines from
MS but that's another story. <g>)

If the CD was lost then unfortunately at this point there is little
that can be done. Since the OEM must pay for each OEM CD it's too
costly for them to provide replacement media and Microsoft has not
changed their policy on replacement media for OEM copies as they did
with the CD keys. (We've been working on them though...)

Actually since they don't have a CD or the Product key then I suspect
they had a trial version of Office 2003 installed and a Product key
will be of little use anyway.

In that case I concur with your suggestion to get Works. Although
the Student and Teachers Edition is close to the same price and since
the Office 2003 S&T Edition allows for installing Office on three
computers it's the better option.
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Beth Melton]

I missed the disk reference. In that case Dell should have supplied
him with his installation CDs and from my past experience with them
they do. (One of the few who actually follow the OEM guidelines from
MS but that's another story. <g>)

If the CD was lost then unfortunately at this point there is little
that can be done. Since the OEM must pay for each OEM CD it's too
costly for them to provide replacement media and Microsoft has not
changed their policy on replacement media for OEM copies as they did
with the CD keys. (We've been working on them though...)

Actually since they don't have a CD or the Product key then I suspect
they had a trial version of Office 2003 installed and a Product key
will be of little use anyway.

In that case I concur with your suggestion to get Works. Although
the Student and Teachers Edition is close to the same price and since
the Office 2003 S&T Edition allows for installing Office on three
computers it's the better option.
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/