T
Terry R.
The date and time was 10/27/2008 7:44 PM, and on a whim, Rainald Taesler
pounded out on the keyboard:
Okay, here we go. You state ON does not "save". But you have used
"stored", "created", and "saved" in describing how ON works. If one
doesn't "save", how do the notebook files (.one) come to be? How do
they have a specific name?
You stated ON doesn't save/store/create files in the locations I pointed
out, but I can assure you the user didn't find a path to the ON appdata
folder and decide to save/create/store (whatever it is ON does) in that
location.
So is this easily solved by figuring out what notebook the user had open
last? Will everything be in that notebook (that is not saved but either
stored or created some way)?
Okay, that's fine, I shouldn't have assumed. I saw specifically named
..one file and I thought the user saved them with that name. I'm even
more confused on how ON saves/stores/creates now.
I think MS needs to rethink its use of "cache". This is one example,
Offline Files is another. I'm not impressed on eithers reliability factor.
Rainald, thank you so much for trying to assist me. I really appreciate
it. It's just the frustration level with so many MS ways of thinking
gets old. Saving data should be a no brainer, ESPECIALLY with a program
like ON. Users shouldn't have to look ANYWHERE but where their data is
stored (where you stated). But that's not the case here. The cache
sounds like a gray area, as someone said if the user may have been
working offline then changes wouldn't have synced. This process needs
to be more protective of user data/files/info.
You state nothing of use is in the ON appdata folder, but I clearly see
a Backup folder with .one files that may be the key to the users missing
data/files/info. We'll have to copy those over and see.
Any further communication let's try to limit it to threading off of this
post, unless clarification in other areas is needed.
Thanks again,
--
Terry R.
***Reply Note***
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pounded out on the keyboard:
What do you mean by "specifically saved"??
Working with OneNote one does not "save" and close files (one note does
not even have a "Save" feature).
Okay, here we go. You state ON does not "save". But you have used
"stored", "created", and "saved" in describing how ON works. If one
doesn't "save", how do the notebook files (.one) come to be? How do
they have a specific name?
You stated ON doesn't save/store/create files in the locations I pointed
out, but I can assure you the user didn't find a path to the ON appdata
folder and decide to save/create/store (whatever it is ON does) in that
location.
But she states that most of
the time she would work in Onenote and then just close it and the
data would be there next time it was opened.
That's exactly the way one works with OneNote.
One just opens the notebooks (be it locally [standard location is
"%userprofile%\My Documents\OneNote Notebooks"] OR from a shared
(possibly mapped) device in the network.
One does not "close" the files (as is usual with standard applications),
one just leaves everything open and closes OneNote instead. When opening
OneNote again, everything is open.
So is this easily solved by figuring out what notebook the user had open
last? Will everything be in that notebook (that is not saved but either
stored or created some way)?
*NO*
Totally wrong assumption on your side.
What she told you just is the normal way of working with OneNote.
Okay, that's fine, I shouldn't have assumed. I saw specifically named
..one file and I thought the user saved them with that name. I'm even
more confused on how ON saves/stores/creates now.
*NO*
The OneNote notebook-file *normally* will not be stored locally if "My
Documents" is a network drive. They will - depending on how things are
set up - either sitting be in the User's "My Documents" directory OR -
to make things even more complicated - or on a *shared* network device
(if the notebooks are to used by other users too and in so far the
automatic synching feature is used).
OneNote works with a cache. That's the basics of it all.
By default (unless "symbolic links/NTFS-links are used) the cache is
sitting in the user's
%localappdata%\Microsoft\OneNote\12.0\
directory.
BUT: The cache is just one big file only usable by ON and there are no
usable notebooks in there.
I think MS needs to rethink its use of "cache". This is one example,
Offline Files is another. I'm not impressed on eithers reliability factor.
If - as you say - the "%userprofile%\My Documents" folder is sitting in
the network, there is no use at all in using the old local drive.
The notebooks have to opened from the place they were stored.
Rainald
Rainald, thank you so much for trying to assist me. I really appreciate
it. It's just the frustration level with so many MS ways of thinking
gets old. Saving data should be a no brainer, ESPECIALLY with a program
like ON. Users shouldn't have to look ANYWHERE but where their data is
stored (where you stated). But that's not the case here. The cache
sounds like a gray area, as someone said if the user may have been
working offline then changes wouldn't have synced. This process needs
to be more protective of user data/files/info.
You state nothing of use is in the ON appdata folder, but I clearly see
a Backup folder with .one files that may be the key to the users missing
data/files/info. We'll have to copy those over and see.
Any further communication let's try to limit it to threading off of this
post, unless clarification in other areas is needed.
Thanks again,
--
Terry R.
***Reply Note***
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.