not able to receive receipts in outlook 2007

[Milly Staples [MVP - Outlook]]

You seem to assume that MVPs are mind readers. We are not.

So many simple solutions (as sugggested by error messages - "Please contact your ISP for assistance") are never followed and when we suggest it, we get the response "I contacted my ISP and they confirmed they were having problems that have since solved."

And your response was so helpful in myriad ways. Thanks for your contribution.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, Liam asked:

| It should be obvious to anyone from prior posts that Comcast has in
| fact been asked. Their tech's have no idea of what their network
| people may have done. Why is it that many Outlook MVP's replies are
| both negative and condescending? Very irritating to us poor users.

 

[Liam]

Apparently you and others like you can't be bothered to read the progression
of posts and so contribute nothing to solving the problem.
KINDLY DO NOT REPLY IN FUTURE as your response will be automatically deleted

 

[Gordon]

Apparently you and others like you can't be bothered to read the
progression
of posts

And it helps if you QUOTE the post you are replying to.

 

[Milly Staples [MVP - Outlook]]

And reading your succession of posts has added oh-so-much to the discussion. Take your whining elsewhere - no one here needs to hear your mewling.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Liam asked:

| Apparently you and others like you can't be bothered to read the
| progression of posts and so contribute nothing to solving the problem.
| KINDLY DO NOT REPLY IN FUTURE as your response will be automatically
| deleted

 

[Brian Tillman]

Diane: Most of the posts, mine included, refer to DELIVERY RECEIPTS.

Delivery receipts are soley the responsibility of the server. Outlook isn't
involved. You'd have to ask Comcast if they've stopped honoring delivery
receipt requests.

 

[DanO]

And reading your succession of posts has added oh-so-much to the discussion. Take your whining elsewhere - no one here needs to hear your mewling.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Liam asked:

| Apparently you and others like you can't be bothered to read the
| progression of posts and so contribute nothing to solving the problem.
| KINDLY DO NOT REPLY IN FUTURE as your response will be automatically
| deleted

 

[DanO]

I have just read this thread. I have the same problem with the delivery
receipts. Has anyone been able to receive a satisfactory reply from Comcast
about this matter? I have not yet called them. Thank you.

 

[RichardV]

I've had the same problem for quite some time. Anytime I talk to Comcast
about any problem relating to Outlook, they tell me that they don't support
Outlook, only Outlook Express. Is this a total cop-out, or what?

Also, the instructions for checking that the delivery request is set up
properly say to go to View and then to Options in email. When I click View,
there is no option called "Options" coming up. Am I not interpreting
something properly.
--
RichardV

I have just read this thread. I have the same problem with the delivery
receipts. Has anyone been able to receive a satisfactory reply from Comcast
about this matter? I have not yet called them. Thank you.

And reading your succession of posts has added oh-so-much to the discussion. Take your whining elsewhere - no one here needs to hear your mewling.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Liam asked:

| Apparently you and others like you can't be bothered to read the
| progression of posts and so contribute nothing to solving the problem.
| KINDLY DO NOT REPLY IN FUTURE as your response will be automatically
| deleted

 

[Uncle Grumpy]

I've had the same problem for quite some time. Anytime I talk to Comcast
about any problem relating to Outlook, they tell me that they don't support
Outlook, only Outlook Express. Is this a total cop-out, or what?

It's an "or what". Outlook is a program designed for corporate use on
a network.

Outlook Express is the everyday email client bundled with Windows.

You should know that it's possible for most email clients to be
configured to NOT RESPOND to delivery receipt requests, so your
problem might not be Outlook- specific.

 

[Diane Poremsky]

It's a cop out (not limited to comcast) - it gets them out of learning
several of mail programs, most of which they will remain clueless about and
pass along incorrect information anyway. However, in most cases, the
configuration for outlook and express are very similar so you really don't
need their support. (Several years ago an Outlook MVP was told by road
runner that outlook wouldn't work on their network. He showed the tech that
it would. )

Are you using Outlook 2007? The location of options has moved - look on the
options chunk and click the tiny little arrow in the right corner of it to
see the Options dialog. I don't see that it will do you much good - there is
nothing to configure, you either request one or you don't.

I've had the same problem for quite some time. Anytime I talk to Comcast
about any problem relating to Outlook, they tell me that they don't
support
Outlook, only Outlook Express. Is this a total cop-out, or what?

Also, the instructions for checking that the delivery request is set up
properly say to go to View and then to Options in email. When I click
View,
there is no option called "Options" coming up. Am I not interpreting
something properly.
--
RichardV

I have just read this thread. I have the same problem with the delivery
receipts. Has anyone been able to receive a satisfactory reply from
Comcast
about this matter? I have not yet called them. Thank you.

And reading your succession of posts has added oh-so-much to the
discussion. Take your whining elsewhere - no one here needs to hear
your mewling.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Liam asked:

| Apparently you and others like you can't be bothered to read the
| progression of posts and so contribute nothing to solving the
problem.
| KINDLY DO NOT REPLY IN FUTURE as your response will be automatically
| deleted

 

[Milly Staples [MVP - Outlook]]

NO mail client responds to delivery receipts - that is all handled by the mail server, which may or may not recognize delivery receipts. All a mail client can respond to (or not) is a READ receipt.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Uncle Grumpy asked:

|
|| I've had the same problem for quite some time. Anytime I talk to
|| Comcast about any problem relating to Outlook, they tell me that
|| they don't support Outlook, only Outlook Express. Is this a total
|| cop-out, or what?
|
| It's an "or what". Outlook is a program designed for corporate use on
| a network.
|
| Outlook Express is the everyday email client bundled with Windows.
|
| You should know that it's possible for most email clients to be
| configured to NOT RESPOND to delivery receipt requests, so your
| problem might not be Outlook- specific.

 

[Milly Staples [MVP - Outlook]]

And Comcast provides steps to configure Outlook (all versions) on their web pages so saying they don't "support" Outlook is absolutely a cop-out.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Diane Poremsky asked:

| It's a cop out (not limited to comcast) - it gets them out of learning
| several of mail programs, most of which they will remain clueless
| about and pass along incorrect information anyway. However, in most
| cases, the configuration for outlook and express are very similar so
| you really don't need their support. (Several years ago an Outlook
| MVP was told by road runner that outlook wouldn't work on their
| network. He showed the tech that it would. )
|
| Are you using Outlook 2007? The location of options has moved - look
| on the options chunk and click the tiny little arrow in the right
| corner of it to see the Options dialog. I don't see that it will do
| you much good - there is nothing to configure, you either request one
| or you don't.
|
|
|
| || I've had the same problem for quite some time. Anytime I talk to
|| Comcast about any problem relating to Outlook, they tell me that
|| they don't support
|| Outlook, only Outlook Express. Is this a total cop-out, or what?
||
|| Also, the instructions for checking that the delivery request is set
|| up properly say to go to View and then to Options in email. When I
|| click View,
|| there is no option called "Options" coming up. Am I not interpreting
|| something properly.
|| --
|| RichardV
||
||
|| "DanO" wrote:
||
||| I have just read this thread. I have the same problem with the
||| delivery receipts. Has anyone been able to receive a satisfactory
||| reply from Comcast
||| about this matter? I have not yet called them. Thank you.
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| And reading your succession of posts has added oh-so-much to the
|||| discussion. Take your whining elsewhere - no one here needs to
|||| hear your mewling.
||||
|||| --Â
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, Liam asked:
||||
||||| Apparently you and others like you can't be bothered to read the
||||| progression of posts and so contribute nothing to solving the
||||| problem. KINDLY DO NOT REPLY IN FUTURE as your response will be
||||| automatically deleted

 

[RichardV]

No I'm still using Outlook 2007. Thanks
--
RichardV

It's a cop out (not limited to comcast) - it gets them out of learning
several of mail programs, most of which they will remain clueless about and
pass along incorrect information anyway. However, in most cases, the
configuration for outlook and express are very similar so you really don't
need their support. (Several years ago an Outlook MVP was told by road
runner that outlook wouldn't work on their network. He showed the tech that
it would. )

Are you using Outlook 2007? The location of options has moved - look on the
options chunk and click the tiny little arrow in the right corner of it to
see the Options dialog. I don't see that it will do you much good - there is
nothing to configure, you either request one or you don't.

I've had the same problem for quite some time. Anytime I talk to Comcast
about any problem relating to Outlook, they tell me that they don't
support
Outlook, only Outlook Express. Is this a total cop-out, or what?

Also, the instructions for checking that the delivery request is set up
properly say to go to View and then to Options in email. When I click
View,
there is no option called "Options" coming up. Am I not interpreting
something properly.
--
RichardV

I have just read this thread. I have the same problem with the delivery
receipts. Has anyone been able to receive a satisfactory reply from
Comcast
about this matter? I have not yet called them. Thank you.

:

And reading your succession of posts has added oh-so-much to the
discussion. Take your whining elsewhere - no one here needs to hear
your mewling.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Liam asked:

| Apparently you and others like you can't be bothered to read the
| progression of posts and so contribute nothing to solving the
problem.
| KINDLY DO NOT REPLY IN FUTURE as your response will be automatically
| deleted

 

[Brian Tillman]

Also, the instructions for checking that the delivery request is set
up properly say to go to View and then to Options in email. When I
click View, there is no option called "Options" coming up. Am I not
interpreting something properly.

That View menu should be on the menu bar of the new message window.