You're correct to complain! This may not make you happy, but I uncovered
this issue yesterday and posted about it. I have 2 copies of Office 2003 Pro
at home. I thought that I only had one copy of the program. When I first ran
into this problem, I went to the one copy I had and looked on the CD. That
sku111.cab file was NOT on the disk. Later, I found the other copy of the
program and guess what? SKU111.cab is on that version of the disk! Nothing
on the packaging tells me what the difference is between the 2 versions, but
on the disks themselves, the one that doesn't work also has the following
words: "Home Use Program". The disk that does work doesn't mention these
words.
Good luck!
Richard