Office is dead after system migration to new disk

J

Joe Bye

I migrated to a new device after my former C: drive filled up.

The good news is that I have a pretty normal Windows system and that most
apps work normally.

Office 2003 Pro, however is dead. Trying to start Word, for instance,
generates a dialog box saying that a critical file is missing and suggesting
that I should put the setup disk in and run repair. Doing so generates
another missing file message.

Searching for these critical files on my new device, the old device and the
Office CDs finds nothing. They don't seem to exist.

Trying to remove Office from the Control Panel/Add-Remove function generates
another similar failure. I have a dead Office that I cannot remove or
replace.

Help! suggestions? Clues?

Thanks,

Joe
 
S

Susan Ramlet

Hi, Joe Bye,

As you've found, Office doesn't transfer terribly well...try these steps:

Uninstall Office

Run the Windows Installer Cleanup Utility to remove installation references
to Office 2003 in the registry:
Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/kb/290301/en-us

Re-install Office.
 
S

Susan Ramlet

Hi, Joe Bye,

As you've found, Office doesn't transfer terribly well...try these steps:

Uninstall Office

Run the Windows Installer Cleanup Utility to remove installation references
to Office 2003 in the registry:
Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/kb/290301/en-us

Re-install Office.
 
S

Susan Ramlet

Hi, Joe Bye,

As you've found, Office doesn't transfer terribly well...try these steps:

Uninstall Office

Run the Windows Installer Cleanup Utility to remove installation references
to Office 2003 in the registry:
Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/kb/290301/en-us

Re-install Office.
 
S

Susan Ramlet

Hi, Joe Bye,

As you've found, Office doesn't transfer terribly well...try these steps:

Uninstall Office

Run the Windows Installer Cleanup Utility to remove installation references
to Office 2003 in the registry:
Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/kb/290301/en-us

Re-install Office.
 
S

Susan Ramlet

Hi, Joe Bye,

As you've found, Office doesn't transfer terribly well...try these steps:

Uninstall Office

Run the Windows Installer Cleanup Utility to remove installation references
to Office 2003 in the registry:
Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/kb/290301/en-us

Re-install Office.
 
S

Susan Ramlet

Hi, Joe Bye,

As you've found, Office doesn't transfer terribly well...try these steps:

Uninstall Office

Run the Windows Installer Cleanup Utility to remove installation references
to Office 2003 in the registry:
Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/kb/290301/en-us

Re-install Office.
 
S

Susan Ramlet

Hi, Joe Bye,

As you've found, Office doesn't transfer terribly well...try these steps:

Uninstall Office

Run the Windows Installer Cleanup Utility to remove installation references
to Office 2003 in the registry:
Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/kb/290301/en-us

Re-install Office.
 
S

Susan Ramlet

Hi, Joe Bye,

As you've found, Office doesn't transfer terribly well...try these steps:

Uninstall Office

Run the Windows Installer Cleanup Utility to remove installation references
to Office 2003 in the registry:
Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/kb/290301/en-us

Re-install Office.
 
S

Susan Ramlet

Hi, Joe Bye,

As you've found, Office doesn't transfer terribly well...try these steps:

Uninstall Office

Run the Windows Installer Cleanup Utility to remove installation references
to Office 2003 in the registry:
Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/kb/290301/en-us

Re-install Office.
 
J

Joe Bye

I have downloaded a copy of the Installer Cleanup Utility, but you missed one
salient point in my original post: the system will not let me uninstall
Office. Using the conventional Add/Remove function in Control Panel, I am
told that there is a file missing and the uninstall is not possible.
Searching the new C: and the old C: and the Office CD's, the file does not
exist.

Any way around that one?

Thanks,

Joe
 
J

Joe Bye

I have downloaded a copy of the Installer Cleanup Utility, but you missed one
salient point in my original post: the system will not let me uninstall
Office. Using the conventional Add/Remove function in Control Panel, I am
told that there is a file missing and the uninstall is not possible.
Searching the new C: and the old C: and the Office CD's, the file does not
exist.

Any way around that one?

Thanks,

Joe
 
J

Joe Bye

I have downloaded a copy of the Installer Cleanup Utility, but you missed one
salient point in my original post: the system will not let me uninstall
Office. Using the conventional Add/Remove function in Control Panel, I am
told that there is a file missing and the uninstall is not possible.
Searching the new C: and the old C: and the Office CD's, the file does not
exist.

Any way around that one?

Thanks,

Joe
 
J

Joe Bye

I have downloaded a copy of the Installer Cleanup Utility, but you missed one
salient point in my original post: the system will not let me uninstall
Office. Using the conventional Add/Remove function in Control Panel, I am
told that there is a file missing and the uninstall is not possible.
Searching the new C: and the old C: and the Office CD's, the file does not
exist.

Any way around that one?

Thanks,

Joe
 
J

Joe Bye

I have downloaded a copy of the Installer Cleanup Utility, but you missed one
salient point in my original post: the system will not let me uninstall
Office. Using the conventional Add/Remove function in Control Panel, I am
told that there is a file missing and the uninstall is not possible.
Searching the new C: and the old C: and the Office CD's, the file does not
exist.

Any way around that one?

Thanks,

Joe
 
J

Joe Bye

I have downloaded a copy of the Installer Cleanup Utility, but you missed one
salient point in my original post: the system will not let me uninstall
Office. Using the conventional Add/Remove function in Control Panel, I am
told that there is a file missing and the uninstall is not possible.
Searching the new C: and the old C: and the Office CD's, the file does not
exist.

Any way around that one?

Thanks,

Joe
 
J

Joe Bye

I have downloaded a copy of the Installer Cleanup Utility, but you missed one
salient point in my original post: the system will not let me uninstall
Office. Using the conventional Add/Remove function in Control Panel, I am
told that there is a file missing and the uninstall is not possible.
Searching the new C: and the old C: and the Office CD's, the file does not
exist.

Any way around that one?

Thanks,

Joe
 
J

Joe Bye

I have downloaded a copy of the Installer Cleanup Utility, but you missed one
salient point in my original post: the system will not let me uninstall
Office. Using the conventional Add/Remove function in Control Panel, I am
told that there is a file missing and the uninstall is not possible.
Searching the new C: and the old C: and the Office CD's, the file does not
exist.

Any way around that one?

Thanks,

Joe
 
J

Joe Bye

I have downloaded a copy of the Installer Cleanup Utility, but you missed one
salient point in my original post: the system will not let me uninstall
Office. Using the conventional Add/Remove function in Control Panel, I am
told that there is a file missing and the uninstall is not possible.
Searching the new C: and the old C: and the Office CD's, the file does not
exist.

Any way around that one?

Thanks,

Joe
 
S

Susan Ramlet

No problem; if you can't uninstall, try the installer cleanup utility
anyhow. It will toast the registry entries related to Office, but you won't
likely be in any worse shape than you are now, even if it doesn't work.

Forgot to ask--have you tried just a basic detect and repair
(re-installation) for the entire suite? You said you had tried to provide
the CD when prompted a file at a time, but perhaps a re-install would work.
 

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