F
F. Edwin Felty
This problem started yesterday morning about 1000. Previously, Outlook has
worked without fail for about 6 months, when I had to replace a failing
harddrive with a clean install. If I try to send an email, the send fails
with the error 0x80042109. If I send a 'test your settings' email, I get a
more verbose message that says the server was found, but did not respond.
Now, the details:
I found 2 articles about the error 0x80042109 that talked about 'being on
the MSN network and trying to send through another system', but I have no
connection to MSN.
I have my own domain name and email address package through 'Godaddy'.
There are two other email addresses in this domain/email package that are
unaffected.
Yesterday I spent about 2 hours on the phone with 'Godaddy' tech support,
examined all settings, tried alternate port of 587 and 3535 for SMTP and
finally, the tech said I should call my ISP. The theory being that, since
everything was in order, Comcast must be blocking my access. Since I'm not
using Comcast's email system, I found this puzzling, but called them anyway.
Comcast checked the line and pinged my modem and pronounced it 'not their
problem'.
I have run a 'detect and repair' that 'Completed Successfully' and a
'scanpst.exe' that found 6 errors that it repaired, with no change in the
problem.
I disables the windows firewall and the Avast antivirus v. 4.8 and still
doesn't work.
I waited overnight to see if the problem disappeared as glitches sometime
do, but no joy.
Interestingly enough, Outlook automatically does a 'Send/Receive' at 5
minute intervals, and the email I had been trying to send for 24 hours, went
out at 0959. I tried to send another test email, and clunk, broke again.
Doing an 'Outlook /safe' does not solve the problem and I finally
uninstalled Office 2003, I thought completely. I then turned off the
computer and disconnected the power for 5 minutes.
I then turned the computer back on and reinstalled Office 2003, and much to
my surprise, all my settings were still there, so I really didn't get a
complete uninstall.
At this point I am completely out of ideas. If anyone has seen anything like
this (and knows the solution), any suggestions would be greatly appreciated.
Thanks again for listening,
Eddie in Loveland
"A television can insult your intelligence, but nothing rubs it in like a
computer."
PS. Sorry about the crosspost...I'm desperate!
worked without fail for about 6 months, when I had to replace a failing
harddrive with a clean install. If I try to send an email, the send fails
with the error 0x80042109. If I send a 'test your settings' email, I get a
more verbose message that says the server was found, but did not respond.
Now, the details:
I found 2 articles about the error 0x80042109 that talked about 'being on
the MSN network and trying to send through another system', but I have no
connection to MSN.
I have my own domain name and email address package through 'Godaddy'.
There are two other email addresses in this domain/email package that are
unaffected.
Yesterday I spent about 2 hours on the phone with 'Godaddy' tech support,
examined all settings, tried alternate port of 587 and 3535 for SMTP and
finally, the tech said I should call my ISP. The theory being that, since
everything was in order, Comcast must be blocking my access. Since I'm not
using Comcast's email system, I found this puzzling, but called them anyway.
Comcast checked the line and pinged my modem and pronounced it 'not their
problem'.
I have run a 'detect and repair' that 'Completed Successfully' and a
'scanpst.exe' that found 6 errors that it repaired, with no change in the
problem.
I disables the windows firewall and the Avast antivirus v. 4.8 and still
doesn't work.
I waited overnight to see if the problem disappeared as glitches sometime
do, but no joy.
Interestingly enough, Outlook automatically does a 'Send/Receive' at 5
minute intervals, and the email I had been trying to send for 24 hours, went
out at 0959. I tried to send another test email, and clunk, broke again.
Doing an 'Outlook /safe' does not solve the problem and I finally
uninstalled Office 2003, I thought completely. I then turned off the
computer and disconnected the power for 5 minutes.
I then turned the computer back on and reinstalled Office 2003, and much to
my surprise, all my settings were still there, so I really didn't get a
complete uninstall.
At this point I am completely out of ideas. If anyone has seen anything like
this (and knows the solution), any suggestions would be greatly appreciated.
Thanks again for listening,
Eddie in Loveland
"A television can insult your intelligence, but nothing rubs it in like a
computer."
PS. Sorry about the crosspost...I'm desperate!