TGo the OP, increase your server send/receive interval as well as any
antivirus integration with Outlook (both scanning incoming and outgoing
mail).
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact.
How to ask a question:
http://support.microsoft.com/KB/555375
After furious head scratching, tim in pa asked:
| I dont have a answer for you, but I can say i spent 2hrs 40 min with
| an ISP on the phone and recieved no help and I dell support where i
| spent 1hr and 29 minutes with solutions. I also have microsoft 2003
| version. I tried uninstalling and reinstalling to no prevail I just
| keep receinging the same error code as you listed if you find
| solutions let me know and I'll do the same.,
|
| "F. Edwin Felty" wrote:
|
|| This problem started yesterday morning about 1000. Previously,
|| Outlook has worked without fail for about 6 months, when I had to
|| replace a failing harddrive with a clean install. If I try to send
|| an email, the send fails with the error 0x80042109. If I send a
|| 'test your settings' email, I get a more verbose message that says
|| the server was found, but did not respond. Now, the details:
||
|| I found 2 articles about the error 0x80042109 that talked about
|| 'being on the MSN network and trying to send through another
|| system', but I have no connection to MSN.
||
|| I have my own domain name and email address package through
|| 'Godaddy'.
||
|| There are two other email addresses in this domain/email package
|| that are unaffected.
||
|| Yesterday I spent about 2 hours on the phone with 'Godaddy' tech
|| support, examined all settings, tried alternate port of 587 and 3535
|| for SMTP and finally, the tech said I should call my ISP. The theory
|| being that, since everything was in order, Comcast must be blocking
|| my access. Since I'm not using Comcast's email system, I found this
|| puzzling, but called them anyway.
||
|| Comcast checked the line and pinged my modem and pronounced it 'not
|| their problem'.
||
|| I have run a 'detect and repair' that 'Completed Successfully' and a
|| 'scanpst.exe' that found 6 errors that it repaired, with no change
|| in the problem.
||
|| I disables the windows firewall and the Avast antivirus v. 4.8 and
|| still doesn't work.
|| I waited overnight to see if the problem disappeared as glitches
|| sometime do, but no joy.
||
|| Interestingly enough, Outlook automatically does a 'Send/Receive' at
|| 5 minute intervals, and the email I had been trying to send for 24
|| hours, went out at 0959. I tried to send another test email, and
|| clunk, broke again.
||
|| Doing an 'Outlook /safe' does not solve the problem and I finally
|| uninstalled Office 2003, I thought completely. I then turned off the
|| computer and disconnected the power for 5 minutes.
||
|| I then turned the computer back on and reinstalled Office 2003, and
|| much to my surprise, all my settings were still there, so I really
|| didn't get a complete uninstall.
||
|| At this point I am completely out of ideas. If anyone has seen
|| anything like this (and knows the solution), any suggestions would
|| be greatly appreciated.
||
|| Thanks again for listening,
||
|| Eddie in Loveland
||
|| "A television can insult your intelligence, but nothing rubs it in
|| like a computer."
||
|| PS. Sorry about the crosspost...I'm desperate!