Outlook 2007 reading pane gone blank

[cedo]

I had the same problem (Reading Pane menu was grey)and I have changed the outcmd.dat into outcmd.datold in :\Documents and Settings\MYNAME\Application Data\Microsoft\Outlook
It's now ok.
I couldn't find the other file
Thanks for the post

 

[Bryan]

I, too, am having the Reading Pane problems. I checked with the Dell tech
support and they suggested I use a script called SCANPST and scan this file:
C:\Users\MYNAME\AppData\Local\Microsoft\Outlook\outlook.pst. It works most of
the time, but not always. I have to remember to turn off the outlook process
in task manager. Sure is frustrating! I also run the Office Diagnostics and
am told they have a possible solution, but then the MS page is "gone." I will
try the trick of re-naming those two files, which by the way, are only found

 

[Scotch]

Hello, I'm back again.

This thread seems to have had lots of readers and commenters since I started
it, so I hope my experiences have been helpful to others.

Since my last post in April I have kept MS Update for Outlook KB946983
uninstalled, as this was definitely the fix which worked for me. A quick
search of the Internet will show that I definitely wasn't the only person for
whom that update caused bugs.

Just to report that MS recently issued another Outlook update, KB952142,
which among other things is, according to the accompanying technical
information, supposed to revise/replace KB946983. However for me it causes
exactly the same problems as the earlier one, so I'm also keeping this new
one uninstalled - and once again the bugs have gone away. Another quick web
search also shows others experiencing problems of various kinds with this
update, as well as the earlier one.

Has anyone else out there found the same problems and experiences? The more
people who post here to say yes, perhaps the more likely it will be that we
might receive some official comment, and/or a fix.

Scotch

 

[Robert Dennis]

I have also been experiencing the blank pane recently. I thought it might be my new iPhone and syncing it with iTunes. But based on this thread, it must just be Outlook and Microsoft. Do I understand that none of the fixes that Microsoft issued worked? Of course, if I reboot, it works fine for a while. Please keep us posted.
-
Robert F Dennis

 

[jlrodgers]

I have also been experiencing the blankpanerecently.  I thought it might be my new iPhone and syncing it with iTunes.  But based on this thread,it must just be Outlook and Microsoft.  Do I understand that none of thefixes that Microsoft issued worked?  Of course, if I reboot, it works fine for a while.  Please keep us posted.

Disabling the "business contact manager" seems to work 100% of the
time, as does uninstalling the update referenced earlier in the thread
-- of course it's not a fix as it is disabling something that should
work but doesn't.

 

[Robert Dennis]

I am having the problem and DO NOT have Business Contact Mgr. activated.

 

[Rabbott]

I just created a distribution list and the blank preview pane bug started.
Everything worked fine before the creation of the distribution list.