Outlook 2007/Vista 64/ "Cannot open the Outlook Window"

[Cjonbob]

Thanks so much Cliff & a special thanks to Dan...twas magical!

 

[Jessica B]

Amazing! Thanks, Dan, for the (finally) quick fix!! Kudos...
-Jessica

 

[Diana]

thank you so much! I usually never post anything and i'm leary of trying
posted solutions... but yours just saved me hours of frustration. worked like
a charm. thanks!!

 

[alkaline322]

This may seem like a dumb question, but... typed it into WHERE?

 

[Brian Tillman [MVP - Outlook]]

This may seem like a dumb question, but... typed it into WHERE?

Start>Run on XP or Start>Search on Vista.

 

[alkaline322]

Dear Brian,

I love you... It just had to be said.

Thanks a bunch!!!

 

[Alan]

Thanks, this works.

 

[Papa Thanking Dan]

Running Outlook 2007 on Vista 32.

Ditto the above comment: Outlook.exe /resetnavpane
solved the problem instantly, after spending a full day
rescuing the saved data files into an alternate email manager.

Saved and reopened and lo and behold: all present and accounted for.

Thanks a heap

 

[brat352]

THANK YOU, THANK YOU, THANK YOU! I have been playing around with the problem
for a week now. Ran repair, started in safe mode, uninstalled Outlook,
reinstalled OUtlook and nothing worked.

But this did. THANK YOU - you are a GOD!!!!

 

[scott]

That is the solution! Wow, there really needs to be a KB article on this.

This just happened to me with a clean install of Win7 w/ Outlook '07 - by
clean, I mean I built O/S two days ago... It was all running fine until I let
about 21 updates install for office service pack 2. Then, boom, can't open
outlook.

Thank you, Dan!

 

[Jules]

Just wanted to say:

THANK YOU!!!!!!!!!

 

[Clott]

Amazing. Thank you so very much for the info!

i am running Outlook 2007 and ran into this issue today for no apparent
reason. I rebooted my machine after a short internet outage, and BAM! "Cannot
open outlook..."

Under deadline, I Frantically started Googling the problem finding that most
people were donig uninstalls, system restores, and many other time consuming
cannibalistic things to try and fix the issue.

Then I found this post... within 10 seconds of reading and typing
Outlook.exe /resetnavpane i was back in business without the headache of
smoking 1/2 my machine to fix the problem.

Dan... the next time I am out at the pub, i will raise a glass for you my
friend.

Thank you very much.

ChadH

 

[Pietro V]

Thank you, Thank you, Thank you, Thank you. I was almost on the verge of
reinstalling the outlook program (all because of the error message "Cannot
start microsoft office outlook. Cannot open the outlook window.") because
none of the fixes were working (scanning and repairing the pst files,
creating a new profile, and trying to open from various points on the hard
drive) and running Outlook.exe/resetnavpane corrected it right then and
there. Thank you.

Pietro

 

[wangdong]

Are you sure your PST file wasn't oversized? If not ,i think you can
try Advanced Outlook Repair to solve the problem, by either converting
it into Outlook 2003 format ( http://www.datanumen.com/aor/problems/convert-2gb-pst.htm
), or splitting it into smaller pieces ( http://www.datanumen.com/aor/problems/split-2gb-pst.htm
)

http://www.datanumen.com/aor/ contains the detailed information about
Advanced Outlook Repair.

And you can also download a free demo version at http://www.datanumen.com/aor/aor.exe

W.Dong

 

[Michael]

Hi ChadH

I'll raise my glass to you next time I'm in the pub. They should create a
MSKB article with this solution

many thanks
Michael

 

[graven]

This fixed my problem without any other action required!

Thanks you.

 

[Drew]

Kudos to Dan Thomas. I, like many others it seems, ran into this same
problem "could not display Outlook window" and after various searches and
recommendations from others (to no avail) this one absolutely works. Thanks
again Dan.

 

[mcarnegie]

Brilliant,

Thanks for the Outlook.exe /resetnavpane command. I have uninstalled Office
2007and re-installed etc. with no luck. Just ran this and instantly
everything was working again.

Thankyou....

 

[edpent]

Thanks, fixed my problem quickly.

Ok mate, I got it going...

Now this is a bit vague because I was trying to reset everything but the
process was:

1) Removed my ost (yes I'm using exchange) - well I renamed it
outlook.ost.old in C:\Users\USERNAME\AppData\Local\Microsoft\Outlook and
renamed my archive folder in C:\Documents and Settings\USERNAME\Local
Settings\Application Data\Microsoft\Outlook
2) Uninstalled all addins
3) found this page and started playing with no success
http://www.microsoft.com/communitie...6cc86ae-e2a0-4254-9fd3-82f4e8d06865&p=1&ntf=1

... UNTIL I ran Outlook.exe /resetnavpane

Clears and regenerates the Navigation Pane for the current profile. Removes
all Shortcuts and Favorite Folders. Has the same effect as deleting
profilename.xml in your user directory.

After this, I was able to get back into outlook!

The only clue as to why this may have worked is because when I got the
problem, another XML file on my machine (required to run one of my
development programs) had also become corrupted - I can only guess that
perhaps the profilename.xml possibly became corrupted in a similar kind of
way...

I'm really sorry I cannot give any more detail: I've been effectively
button-mashing (ok, running varous command-line switches mainly to do with
"cleaning" stuff) but it only worked once this switch was executed.

It may be a combination or specifically this switch, but I hope this
provides a little bit of a clue...

-- Dan

 

[Deputyr]

I got Outlook to open after doing this, but it's as if it is a brand new
program. I lost 3 years of saved files. Is there a way to recover them?
Thanks,
Scott