picture manager activation

[Mr Sean]

Steve, thank you, thank you, thank you. I've just fixed that frustratin
picture manager problem in the space of a few minutes with the ID1003
file.

And to the helpful MS tech who supplied the solution, we all owe you
beer

 

[andyhopper]

props to you for this fix.

 

[joelle]

Sorry, I'm not much of a computer person. I don't think I did this
right. I downloaded the zipped file into the two locations mentioned
in the post (for XP). Then I unzipped them and got a couple lines of
letters/numbers. I restarted the computer and it's still not working.


Can you tell me (in child's language) exactly what to do with the
zipped file?

Thanks so much.

 

[JoAnn Paules]

Double click on the file and see if your computer knows what to do. (Please
note that I don't know what files you've downloaded or where you got them
from so you might want to make sure that whatever that zipped file is, it's
a safe file to extract.)

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

 

[joelle]

As I said, "When I unzip the file in those folders it reads
ID_10031.dpc -- when I [double] clicked on it, it says that "Window
cannot open this application" and do I want to search for something t
open it with."

So my computer does NOT know what to do with it...

Help

 

[Lurch]

just copy the ID_10031.dpc file to the two locations mentioned above.
It will ask you if you want to replace the existing file during one of
the copies. Say yes and then start picture manager to test.

I would advise that you have Office applications closed during this
proceedure.