"Preparing to Install" Message - Word 2007 - No Solution ?

[kimwindsor]

Can you try these steps please (I think Bob Buckland provided them to
you earlier already in a thread in office.setup):
1- Reregister MSIEXEC.
2- Uninstall Microsoft Office 2007 Enterprise.
3- Take ownership and delete the HKCR\.pip registry key.
4- Install Office 2007 Enterprise again.

If it is a 64-bit version of the OS, the path will be a little different
- HKCR\WOW6432Node\.pip.

Patrick Schmid [OneNote MVP]
--------------http://pschmid.net
***
Outlook 2007 Performance Update:http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues:http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007:http://pschmid.net/office2007/customize
RibbonCustomizer Add-In:http://ribboncustomizer.com
OneNote 2007:http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog:http://pschmid.net/blog/feed

- Show quoted text -

I followed your steps Patrick but when I get to step 3 the registry
key does not exist... it is there prior to uninstalling O2007 but not
after. Nonetheless, I did the following:
- reregister MSIEXEC
- uninstall O2007
- complete manual removal steps
- run Windows Installer Clean-up Utility (just for insurance -
nothing office related was listed though)
- complete hdd and registry search for "office" related data and
deleted accordingly
- disable AVG Internet Security and disable internet
- reinstall O2007
After the reinstall the behaviour was still no different...so I took
ownership of the .pip key and deleted it while O2007 was still
installed. This still made no difference... the key is just re-
created after allowing the configuration process to run through (when
trying to load Word).
I'm not sure if this is relevant, but I have been seeing the following
message when opening Outlook - " 'microsoft vba for outlook add-in'
is not a valid Office add-in.".- Hide quoted text -

- Show quoted text -

I may be way off track here, but is it possible that another program
is interfering with the installation or running of O2007 ? I'm
racking my brain trying to think of what programs or drivers I've been
installing since receiving the installer messages... maybe this is a
wasted exercise but here are some of the installations I've played
around with recently
- various installations of modded .inf nVidia drivers from
laptopvideo2go (modded drives are necessary as there is no support for
Geforce Go 7900 GTX on Vista - manufacturers drivers - Clevo - are
outdated and do not perform correctly)
- adobe lightroom trial
- mozilla thunderbird
- Real VNC

 

[kimwindsor]

Can you try these steps please (I think Bob Buckland provided them to
you earlier already in a thread in office.setup):
1- Reregister MSIEXEC.
2- Uninstall Microsoft Office 2007 Enterprise.
3- Take ownership and delete the HKCR\.pip registry key.
4- Install Office 2007 Enterprise again.

If it is a 64-bit version of the OS, the path will be a little different
- HKCR\WOW6432Node\.pip.

Patrick Schmid [OneNote MVP]
--------------http://pschmid.net
***
Outlook 2007 Performance Update:http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues:http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007:http://pschmid.net/office2007/customize
RibbonCustomizer Add-In:http://ribboncustomizer.com
OneNote 2007:http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog:http://pschmid.net/blog/feed

- Show quoted text -

I followed your steps Patrick but when I get to step 3 the registry
key does not exist... it is there prior to uninstalling O2007 but not
after. Nonetheless, I did the following:
- reregister MSIEXEC
- uninstall O2007
- complete manual removal steps
- run Windows Installer Clean-up Utility (just for insurance -
nothing office related was listed though)
- complete hdd and registry search for "office" related data and
deleted accordingly
- disable AVG Internet Security and disable internet
- reinstall O2007
After the reinstall the behaviour was still no different...so I took
ownership of the .pip key and deleted it while O2007 was still
installed. This still made no difference... the key is just re-
created after allowing the configuration process to run through (when
trying to load Word).
I'm not sure if this is relevant, but I have been seeing the following
message when opening Outlook - " 'microsoft vba for outlook add-in'
is not a valid Office add-in.".- Hide quoted text -

- Show quoted text -

I may be way off track here, but is it possible that another program
is interfering with the installation or running of O2007 ? I'm
racking my brain trying to think of what programs or drivers I've
been
installing since receiving the installer messages... maybe this is a
wasted exercise but here are some of the installations I've played
around with recently
- various installations of modded .inf nVidia drivers from
laptopvideo2go (modded drives are necessary as there is no support
for
Geforce Go 7900 GTX on Vista - manufacturers drivers - Clevo - are
outdated and do not perform correctly)
- adobe lightroom trial
- mozilla thunderbird
- Real VNC
- Directx10

 

[kimwindsor]

On 12 May, 05:23, "Patrick Schmid [MVP]" <[email protected]>
wrote:

Can you try these steps please (I think Bob Buckland provided them to
you earlier already in a thread in office.setup):
1- Reregister MSIEXEC.
2- Uninstall Microsoft Office 2007 Enterprise.
3- Take ownership and delete the HKCR\.pip registry key.
4- Install Office 2007 Enterprise again.
If it is a 64-bit version of the OS, the path will be a little different
- HKCR\WOW6432Node\.pip.
Patrick Schmid [OneNote MVP]
--------------http://pschmid.net
***
Outlook 2007 Performance Update:http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues:http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007:http://pschmid.net/office2007/customize
RibbonCustomizer Add-In:http://ribboncustomizer.com
OneNote 2007:http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog:http://pschmid.net/blog/feed

I have been searching for a solution to this -exact- problem all morning
and last night. It is maddening. I haven't been through all the steps
that you have, but I'm computer-savvy if anything (I do tech support on
the side), and this problem has me -completely- dumbfounded. Office is a
-necessary- part of my work, too. It's driving me absolutely batty.
The godforsaken "Windows Installer" window pops up -every time- an
Office window is launched. Sometimes, it even launches twice, right
overtop itself (obviously resulting in an error). I have tried
repairing the installation, I have run Office Diagnostics, I have let
it run its course and rebooted as instructed, I have reinstalled
completely, using the Windows Installer Cleanup Utility to remove any
traces of previous installations in the process... I've tried
everything. I've got a Core 2 Duo processor, 2 GB of RAM, and a brand
new PC, and man it eats up resources as well. It's quite possibly the
most annoying problem I have ever experienced with my own PC.
I have never installed a previous version of Office on this computer,
nor have I run Office 2007 beta on it. Office 2007 Enterprise is the
-only- version of Office I have ever run on this PC.
Microsoft screwed -something- up -badly- here. If -anyone- has any idea
what to do, please, please, -please- let us know.
Edit:
The information at this link seems to pertain to our situation as well.
Perhaps it is not unique to Office 2007... but it still does not make
any sense:
http://www.annoyances.org/exec/show/article08-103
Sounds like this is a legitimate, and quite substantial, flaw in
Microsoft's software.
Steve
--
othersteve
------------------------------------------------------------------------
othersteve's Profile:http://forums.techarena.in/member.php?userid=25514
View this thread:http://forums.techarena.in/showthread.php?t=743578
http://forums.techarena.in
Well Steve, I'm sorry to say I actually took comfort in reading your
words !! I thought I was one of very few who was still battling at
this... at least if there's someone else out there then something
might get done. I found a few relevant links to the problem but
everything led to a dead-end. I agree with your statement "quite
possibly the most annoying problem" you've experienced. Never have I
spent so much time trying to work out an issue like this. I would
have been much better off re-installing Vista (as someone else did to
resolve the issue) but considering the amount of time I've spent now
attempting to fix this makes that a very horrible though on principle
alone!! Let's hope this is the start of a movement and we can grow
our hair back and live in peace Yes, I am indeed very emotional
about this if you couldn't already tell ;-)- Hide quoted text -
- Show quoted text -

I followed your steps Patrick but when I get to step 3 the registry
key does not exist... it is there prior to uninstalling O2007 but not
after. Nonetheless, I did the following:
- reregister MSIEXEC
- uninstall O2007
- complete manual removal steps
- run Windows Installer Clean-up Utility (just for insurance -
nothing office related was listed though)
- complete hdd and registry search for "office" related data and
deleted accordingly
- disable AVG Internet Security and disable internet
- reinstall O2007
After the reinstall the behaviour was still no different...so I took
ownership of the .pip key and deleted it while O2007 was still
installed. This still made no difference... the key is just re-
created after allowing the configuration process to run through (when
trying to load Word).
I'm not sure if this is relevant, but I have been seeing the following
message when opening Outlook - " 'microsoft vba for outlook add-in'
is not a valid Office add-in.".- Hide quoted text -

- Show quoted text -

I may be way off track here, but is it possible that another program
is interfering with the installation or running of O2007 ? I'm
racking my brain trying to think of what programs or drivers I've
been
installing since receiving the installer messages... maybe this is a
wasted exercise but here are some of the installations I've played
around with recently
- various installations of modded .inf nVidia drivers from
laptopvideo2go (modded drives are necessary as there is no support
for
Geforce Go 7900 GTX on Vista - manufacturers drivers - Clevo - are
outdated and do not perform correctly)
- adobe lightroom trial
- mozilla thunderbird
- Real VNC
- Directx10- Hide quoted text -

- Show quoted text -

Its been a few days without any much activity here so I'm guessing the
problem still is isolated in a sense? I was hoping that googling might
have yielded some more results by now but no such luck... thanks
anyway for the help everyone... the problem is still unresolved, my
only hope is that more people experience this and there is an update
or patch released to overcome it all...
Regards all,
Kim

 

[Patrick Schmid [MVP]]

Is this a 32 bit or 64 bit Windows?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://ribboncustomizer.com
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

On 12 May, 05:23, "Patrick Schmid [MVP]" <[email protected]>
wrote:

Can you try these steps please (I think Bob Buckland provided them to
you earlier already in a thread in office.setup):
1- Reregister MSIEXEC.
2- Uninstall Microsoft Office 2007 Enterprise.
3- Take ownership and delete the HKCR\.pip registry key.
4- Install Office 2007 Enterprise again.

If it is a 64-bit version of the OS, the path will be a little different
- HKCR\WOW6432Node\.pip.

Patrick Schmid [OneNote MVP]
--------------http://pschmid.net
***
Outlook 2007 Performance Update:http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues:http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007:http://pschmid.net/office2007/customize
RibbonCustomizer Add-In:http://ribboncustomizer.com
OneNote 2007:http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog:http://pschmid.net/blog/feed

I have been searching for a solution to this -exact- problem all morning
and last night. It is maddening. I haven't been through all the steps
that you have, but I'm computer-savvy if anything (I do tech support on
the side), and this problem has me -completely- dumbfounded. Office is a
-necessary- part of my work, too. It's driving me absolutely batty.

The godforsaken "Windows Installer" window pops up -every time- an
Office window is launched. Sometimes, it even launches twice, right
overtop itself (obviously resulting in an error). I have tried
repairing the installation, I have run Office Diagnostics, I have let
it run its course and rebooted as instructed, I have reinstalled
completely, using the Windows Installer Cleanup Utility to remove any
traces of previous installations in the process... I've tried
everything. I've got a Core 2 Duo processor, 2 GB of RAM, and a brand
new PC, and man it eats up resources as well. It's quite possibly the
most annoying problem I have ever experienced with my own PC.

I have never installed a previous version of Office on this computer,
nor have I run Office 2007 beta on it. Office 2007 Enterprise is the
-only- version of Office I have ever run on this PC.

Microsoft screwed -something- up -badly- here. If -anyone- has any idea
what to do, please, please, -please- let us know.

The information at this link seems to pertain to our situation as well.
Perhaps it is not unique to Office 2007... but it still does not make
any sense:

Sounds like this is a legitimate, and quite substantial, flaw in
Microsoft's software.

--
othersteve
------------------------------------------------------------------------
othersteve's Profile:http://forums.techarena.in/member.php?userid=25514
View this thread:http://forums.techarena.in/showthread.php?t=743578

Well Steve, I'm sorry to say I actually took comfort in reading your
words !! I thought I was one of very few who was still battling at
this... at least if there's someone else out there then something
might get done. I found a few relevant links to the problem but
everything led to a dead-end. I agree with your statement "quite
possibly the most annoying problem" you've experienced. Never have I
spent so much time trying to work out an issue like this. I would
have been much better off re-installing Vista (as someone else did to
resolve the issue) but considering the amount of time I've spent now
attempting to fix this makes that a very horrible though on principle
alone!! Let's hope this is the start of a movement and we can grow
our hair back and live in peace Yes, I am indeed very emotional
about this if you couldn't already tell ;-)- Hide quoted text -

- Show quoted text -

I followed your steps Patrick but when I get to step 3 the registry
key does not exist... it is there prior to uninstalling O2007 but not
after. Nonetheless, I did the following:
- reregister MSIEXEC
- uninstall O2007
- complete manual removal steps
- run Windows Installer Clean-up Utility (just for insurance -
nothing office related was listed though)
- complete hdd and registry search for "office" related data and
deleted accordingly
- disable AVG Internet Security and disable internet
- reinstall O2007
After the reinstall the behaviour was still no different...so I took
ownership of the .pip key and deleted it while O2007 was still
installed. This still made no difference... the key is just re-
created after allowing the configuration process to run through (when
trying to load Word).
I'm not sure if this is relevant, but I have been seeing the following
message when opening Outlook - " 'microsoft vba for outlook add-in'
is not a valid Office add-in.".- Hide quoted text -

- Show quoted text -

I may be way off track here, but is it possible that another program
is interfering with the installation or running of O2007 ? I'm
racking my brain trying to think of what programs or drivers I've
been
installing since receiving the installer messages... maybe this is a
wasted exercise but here are some of the installations I've played
around with recently
- various installations of modded .inf nVidia drivers from
laptopvideo2go (modded drives are necessary as there is no support
for
Geforce Go 7900 GTX on Vista - manufacturers drivers - Clevo - are
outdated and do not perform correctly)
- adobe lightroom trial
- mozilla thunderbird
- Real VNC
- Directx10- Hide quoted text -

- Show quoted text -

Its been a few days without any much activity here so I'm guessing the
problem still is isolated in a sense? I was hoping that googling might
have yielded some more results by now but no such luck... thanks
anyway for the help everyone... the problem is still unresolved, my
only hope is that more people experience this and there is an update
or patch released to overcome it all...
Regards all,
Kim

 

[kimwindsor]

Is this a 32 bit or 64 bit Windows?

Patrick Schmid [OneNote MVP]
--------------http://pschmid.net
***
Outlook 2007 Performance Update:http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues:http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007:http://pschmid.net/office2007/customize
RibbonCustomizer Add-In:http://ribboncustomizer.com
OneNote 2007:http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog:http://pschmid.net/blog/feed

On 12 May, 10:57, (e-mail address removed) wrote:
On 12 May, 05:23, "Patrick Schmid [MVP]" <[email protected]>
wrote:
Can you try these steps please (I think Bob Buckland provided them to
you earlier already in a thread in office.setup):
1- Reregister MSIEXEC.
2- Uninstall Microsoft Office 2007 Enterprise.
3- Take ownership and delete the HKCR\.pip registry key.
4- Install Office 2007 Enterprise again.
If it is a 64-bit version of the OS, the path will be a little different
- HKCR\WOW6432Node\.pip.
Patrick Schmid [OneNote MVP]
--------------http://pschmid.net
***
Outlook 2007 Performance Update:http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues:http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007:http://pschmid.net/office2007/customize
RibbonCustomizer Add-In:http://ribboncustomizer.com
OneNote 2007:http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog:http://pschmid.net/blog/feed

I have been searching for a solution to this -exact- problem all morning
and last night. It is maddening. I haven't been through all the steps
that you have, but I'm computer-savvy if anything (I do tech support on
the side), and this problem has me -completely- dumbfounded. Office is a
-necessary- part of my work, too. It's driving me absolutely batty.
The godforsaken "Windows Installer" window pops up -every time- an
Office window is launched. Sometimes, it even launches twice, right
overtop itself (obviously resulting in an error). I have tried
repairing the installation, I have run Office Diagnostics, I have let
it run its course and rebooted as instructed, I have reinstalled
completely, using the Windows Installer Cleanup Utility to remove any
traces of previous installations in the process... I've tried
everything. I've got a Core 2 Duo processor, 2 GB of RAM, and a brand
new PC, and man it eats up resources as well. It's quite possibly the
most annoying problem I have ever experienced with my own PC.
I have never installed a previous version of Office on this computer,
nor have I run Office 2007 beta on it. Office 2007 Enterprise is the
-only- version of Office I have ever run on this PC.
Microsoft screwed -something- up -badly- here. If -anyone- has any idea
what to do, please, please, -please- let us know.
Edit:
The information at this link seems to pertain to our situation as well.
Perhaps it is not unique to Office 2007... but it still does not make
any sense:
http://www.annoyances.org/exec/show/article08-103
Sounds like this is a legitimate, and quite substantial, flaw in
Microsoft's software.
Steve
--
othersteve
------------------------------------------------------------------------
othersteve's Profile:http://forums.techarena.in/member.php?userid=25514
View this thread:http://forums.techarena.in/showthread.php?t=743578
http://forums.techarena.in
Well Steve, I'm sorry to say I actually took comfort in reading your
words !! I thought I was one of very few who was still battling at
this... at least if there's someone else out there then something
might get done. I found a few relevant links to the problem but
everything led to a dead-end. I agree with your statement "quite
possibly the most annoying problem" you've experienced. Never have I
spent so much time trying to work out an issue like this. I would
have been much better off re-installing Vista (as someone else did to
resolve the issue) but considering the amount of time I've spent now
attempting to fix this makes that a very horrible though on principle
alone!! Let's hope this is the start of a movement and we can grow
our hair back and live in peace Yes, I am indeed very emotional
about this if you couldn't already tell ;-)- Hide quoted text -
- Show quoted text -
I followed your steps Patrick but when I get to step 3 the registry
key does not exist... it is there prior to uninstalling O2007 but not
after. Nonetheless, I did the following:
- reregister MSIEXEC
- uninstall O2007
- complete manual removal steps
- run Windows Installer Clean-up Utility (just for insurance -
nothing office related was listed though)
- complete hdd and registry search for "office" related data and
deleted accordingly
- disable AVG Internet Security and disable internet
- reinstall O2007
After the reinstall the behaviour was still no different...so I took
ownership of the .pip key and deleted it while O2007 was still
installed. This still made no difference... the key is just re-
created after allowing the configuration process to run through (when
trying to load Word).
I'm not sure if this is relevant, but I have been seeing the following
message when opening Outlook - " 'microsoft vba for outlook add-in'
is not a valid Office add-in.".- Hide quoted text -
- Show quoted text -
I may be way off track here, but is it possible that another program
is interfering with the installation or running of O2007 ? I'm
racking my brain trying to think of what programs or drivers I've
been
installing since receiving the installer messages... maybe this is a
wasted exercise but here are some of the installations I've played
around with recently
- various installations of modded .inf nVidia drivers from
laptopvideo2go (modded drives are necessary as there is no support
for
Geforce Go 7900 GTX on Vista - manufacturers drivers - Clevo - are
outdated and do not perform correctly)
- adobe lightroom trial
- mozilla thunderbird
- Real VNC
- Directx10- Hide quoted text -
- Show quoted text -

Its been a few days without any much activity here so I'm guessing the
problem still is isolated in a sense? I was hoping that googling might
have yielded some more results by now but no such luck... thanks
anyway for the help everyone... the problem is still unresolved, my
only hope is that more people experience this and there is an update
or patch released to overcome it all...
Regards all,
Kim- Hide quoted text -

- Show quoted text -

Patrick, it is 32bit Windows Vista Ultimate... delving deeper into
this it seems it could actually be a vista issue with permissions. I
am logged in as an administrator yet there are numerous keys to which
"access is denied". I havthe e tried taking ownership of the HKCR
folder and replacing all subkey permissions but this didn't work
either...

 

[kimwindsor]

Is this a 32 bit or 64 bit Windows?

Patrick Schmid [OneNote MVP]
--------------http://pschmid.net
***
Outlook 2007 Performance Update:http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues:http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007:http://pschmid.net/office2007/customize
RibbonCustomizer Add-In:http://ribboncustomizer.com
OneNote 2007:http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog:http://pschmid.net/blog/feed

news:[email protected]:

On 12 May, 11:39, (e-mail address removed) wrote:
On 12 May, 10:57, (e-mail address removed) wrote:
On 12 May, 05:23, "Patrick Schmid [MVP]" <[email protected]>
wrote:
Can you try these steps please (I think Bob Buckland provided them to
you earlier already in a thread in office.setup):
1- Reregister MSIEXEC.
2- Uninstall Microsoft Office 2007 Enterprise.
3- Take ownership and delete the HKCR\.pip registry key.
4- Install Office 2007 Enterprise again.
If it is a 64-bit version of the OS, the path will be a little different
- HKCR\WOW6432Node\.pip.
Patrick Schmid [OneNote MVP]
--------------http://pschmid.net
***
Outlook 2007 Performance Update:http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues:http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007:http://pschmid.net/office2007/customize
RibbonCustomizer Add-In:http://ribboncustomizer.com
OneNote 2007:http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog:http://pschmid.net/blog/feed

I have been searching for a solution to this -exact- problem all morning
and last night. It is maddening. I haven't been through all the steps
that you have, but I'm computer-savvy if anything (I do tech support on
the side), and this problem has me -completely- dumbfounded. Office is a
-necessary- part of my work, too. It's driving me absolutely batty.
The godforsaken "Windows Installer" window pops up -every time- an
Office window is launched. Sometimes, it even launches twice, right
overtop itself (obviously resulting in an error). I have tried
repairing the installation, I have run Office Diagnostics, I have let
it run its course and rebooted as instructed, I have reinstalled
completely, using the Windows Installer Cleanup Utility to remove any
traces of previous installations in the process... I've tried
everything. I've got a Core 2 Duo processor, 2 GB of RAM, and a brand
new PC, and man it eats up resources as well. It's quite possibly the
most annoying problem I have ever experienced with my own PC.
I have never installed a previous version of Office on this computer,
nor have I run Office 2007 beta on it. Office 2007 Enterprise is the
-only- version of Office I have ever run on this PC.
Microsoft screwed -something- up -badly- here. If -anyone- has any idea
what to do, please, please, -please- let us know.
Edit:
The information at this link seems to pertain to our situation as well.
Perhaps it is not unique to Office 2007... but it still does not make
any sense:
http://www.annoyances.org/exec/show/article08-103
Sounds like this is a legitimate, and quite substantial, flaw in
Microsoft's software.
Steve
--
othersteve
------------------------------------------------------------------------
othersteve's Profile:http://forums.techarena.in/member.php?userid=25514
View this thread:http://forums.techarena.in/showthread.php?t=743578
http://forums.techarena.in
Well Steve, I'm sorry to say I actually took comfort in reading your
words !! I thought I was one of very few who was still battling at
this... at least if there's someone else out there then something
might get done. I found a few relevant links to the problem but
everything led to a dead-end. I agree with your statement "quite
possibly the most annoying problem" you've experienced. Never have I
spent so much time trying to work out an issue like this. I would
have been much better off re-installing Vista (as someone else did to
resolve the issue) but considering the amount of time I've spent now
attempting to fix this makes that a very horrible though on principle
alone!! Let's hope this is the start of a movement and we can grow
our hair back and live in peace Yes, I am indeed very emotional
about this if you couldn't already tell ;-)- Hide quoted text -
- Show quoted text -
I followed your steps Patrick but when I get to step 3 the registry
key does not exist... it is there prior to uninstalling O2007 but not
after. Nonetheless, I did the following:
- reregister MSIEXEC
- uninstall O2007
- complete manual removal steps
- run Windows Installer Clean-up Utility (just for insurance -
nothing office related was listed though)
- complete hdd and registry search for "office" related data and
deleted accordingly
- disable AVG Internet Security and disable internet
- reinstall O2007
After the reinstall the behaviour was still no different...so I took
ownership of the .pip key and deleted it while O2007 was still
installed. This still made no difference... the key is just re-
created after allowing the configuration process to run through (when
trying to load Word).
I'm not sure if this is relevant, but I have been seeing the following
message when opening Outlook - " 'microsoft vba for outlook add-in'
is not a valid Office add-in.".- Hide quoted text -
- Show quoted text -
I may be way off track here, but is it possible that another program
is interfering with the installation or running of O2007 ? I'm
racking my brain trying to think of what programs or drivers I've
been
installing since receiving the installer messages... maybe this is a
wasted exercise but here are some of the installations I've played
around with recently
- various installations of modded .inf nVidia drivers from
laptopvideo2go (modded drives are necessary as there is no support
for
Geforce Go 7900 GTX on Vista - manufacturers drivers - Clevo - are
outdated and do not perform correctly)
- adobe lightroom trial
- mozilla thunderbird
- Real VNC
- Directx10- Hide quoted text -
- Show quoted text -
Its been a few days without any much activity here so I'm guessing the
problem still is isolated in a sense? I was hoping that googling might
have yielded some more results by now but no such luck... thanks
anyway for the help everyone... the problem is still unresolved, my
only hope is that more people experience this and there is an update
or patch released to overcome it all...
Regards all,
Kim- Hide quoted text -

- Show quoted text -

Patrick, it is 32bit Windows Vista Ultimate... delving deeper into
this it seems it could actually be a vista issue with permissions. I
am logged in as an administrator yet there are numerous keys to which
"access is denied". I havthe e tried taking ownership of the HKCR
folder and replacing all subkey permissions but this didn't work
either...- Hide quoted text -

- Show quoted text -

Well a serious amount of hard work and peserverance has paid off...
<insert ear-to-ear grin here>!!! I have resolved the issue on my
computer and am confident the following steps should do the same for
others experiencing this problem. After quite a bit of messing around
I was fairly sure that it the problem was due to a permissions issue
in Vista. Checking the Event Viewer numerous times and seeing the
references to registry keys that couldn't be accessed helped confirm
this. Trying to alter the permissions on some of these keys I also
noticed that nearly every Office relevant key would give an "access is
denied" when attempting to open them. None of these keys had any
permissions granted to them which struck me as strange. I attempted
to replace all permissions in the HKCR folder but found regedit would
either crash or return a failed message and the permissions would not
be changed. I was now determined to have the access that I deserved
as an administrator on my own computer !! SubInACL utility gave me
the power I needed, and all permissions were changed and the
configuration messages disappeared. It was probably overkill in
assigning permissions to every key in the registry but I was unsure of
what keys Office needed to access so I thought it best to alter them
all (this may be a security concern to some so it might be worth
coming up with a list of keys needed). To answer the question why it
was necessary to gain back permission of these keys in the first place
is beyond me, I'm not a programmer or developer but I hope someone who
is can shed some light on the issue. Whether the problem lies with
Vista or Office I don't know either. But anyway, onto the steps that
are oh so important... use them at your own risk - I can't guarantee
they'll work and you could possible do damage:

- download and install SubInACL (download from
http://www.microsoft.com/downloads/...56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en
)
- open notepad and paste in the following text

cd /d "%programfiles%\Windows Resource Kits\Tools"
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /
grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /
grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /
grant=system=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f /
grant=system=f
subinacl /subdirectories %windir%\*.* /grant=administrators=f /
grant=system=f

- save in notepad as fix_office_permissions.cmd
- double click the newly created file and allow to run (took about
5-10 mins on my system)

To the best of my knowledge these are the only steps on the internet
that deal specifically with this problem so I would love to know if
they work for others...
Cheers and best of luck all !!!

 

[roc]

Thanks to Kim, the problems dragged on for months have been solved
including office, media player and sidebar. Unfortunately, I now
cannot do anything on networking, sound and other things even with
administrator rights. Can someone help?

 

[karl3i]

Hi all,

2 years later... and the issue is still there!
I've tried the instructions of Kim with subinacl, but unfortunately, it
didn't work for me.

If anyone knows how to solve it, I would love to know!

Thanks,

Karl.

 

[lumiere]

Hi, just Googled into this problem. I am not tech savy, just a writer
and have this same reconfigure problem EVERY time I open Word. Driving
me crazy.

Is it worth trying MS support?

 

[karl3i]

Hey Lumière,

I think it is worth trying MS support. Though I'm afraid they would not
help since this problem has been in the air for years now!

Cheers,

Karl3i.

 

[Kieran55]

Hi Guys

I had exactly the same problem. Managed to sort this out really easily
by just making a shortcut to the office 07 programs manually. i.e right
click on desktop, new shortcut. Just browse to the office program
files.....C:\program files\microsoft office\office12. Might want to
rename the icons if you want but its really as easy as that. Worked for
me, so hope this helps.

 

[natarie]

I am having the same problem with preparing to install. Has anyone foun
a solution to this problem B/4 I just go out & buy a new P/C istn't tha
wonderful I need to buy a P/C to solve a windows problem lol

 

[Michael]

I am having the same problem with preparing to install. Has anyone found
a solution to this problem B/4 I just go out & buy a new P/C istn't that
wonderful I need to buy a P/C to solve a windows problem lol.


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Techarena morons strike again!
Instead of replying to a dead 2 1/2 year old post, try starting a new thread
with the exact version of Office you're trying to install, the OS and
service pack you're trying to install it on and any error codes that pop up.