E
Eric Fehlhaber
What number?
Bernard Liengme said:
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You should upgrade or use an alternative browser.
You should upgrade or use an alternative browser.
T
Tom Pepper Willett
http://support.microsoft.com/gp/assistsupport
| What number?
|
| | > Call MS - help for updates is free
| > --
| > Bernard V Liengme
| > www.stfx.ca/people/bliengme
| > remove caps from email
| >
| > | >>I have a workstation with Windows XP Home and Office XP Pro that is
unable
| >>to run Office Updates online, and even has problems when I try to
| >>uninstall or reinstall Office.
| >>
| >> When I try to run updates from the website, I get this message:
| >>
| >> Office Update is unable to check for updates
| >>
| >> The Office Update site is unable to check for updates on this computer.
| >> This may be happening because of one of the following reasons:
| >>
| >> 1) You do not have administrative privileges for this computer.
| >> 2) There is a network problem and the detection catalog used by the
| >> Office Update site failed to download. Go back to the Downloads home
page
| >> and try running detection again.
| >> 3) Windows Installer patch files (.MSP files) from previously applied
| >> Office updates are missing from the \Windows\Installer hidden directory
| >> on your computer. MSP files are stored on your computer after update
| >> installation completes because they need to be referenced for future
| >> update operations. If the files are missing you will not be able to
apply
| >> Office updates. You may also be unable to uninstall Office products as
a
| >> result of the same problem. Please contact Microsoft Product Support
| >> Services for assistance.
| >>
| >> I'm definately an admin on the machine (I tripled checked), I was even
| >> able to download the updates and attempte to run (still would not), and
| >> so I'm assuming the problem has something to do with the MSP files. I
| >> tried to run setup from the CD to reinstall/repair and it would not
work,
| >> but I forgot to log the error message. Same problem if I tried to
| >> uninstall Office so that I could reinstall it again.
| >>
| >> The \Windows\Installer directory exists and has a bunch of files. Is
| >> there something else I can check for? Or something I can do to try to
| >> get this resolved?
| >>
| >> Thanks,
| >> Scott
| >
| >
|
|
| What number?
|
| | > Call MS - help for updates is free
| > --
| > Bernard V Liengme
| > www.stfx.ca/people/bliengme
| > remove caps from email
| >
| > | >>I have a workstation with Windows XP Home and Office XP Pro that is
unable
| >>to run Office Updates online, and even has problems when I try to
| >>uninstall or reinstall Office.
| >>
| >> When I try to run updates from the website, I get this message:
| >>
| >> Office Update is unable to check for updates
| >>
| >> The Office Update site is unable to check for updates on this computer.
| >> This may be happening because of one of the following reasons:
| >>
| >> 1) You do not have administrative privileges for this computer.
| >> 2) There is a network problem and the detection catalog used by the
| >> Office Update site failed to download. Go back to the Downloads home
page
| >> and try running detection again.
| >> 3) Windows Installer patch files (.MSP files) from previously applied
| >> Office updates are missing from the \Windows\Installer hidden directory
| >> on your computer. MSP files are stored on your computer after update
| >> installation completes because they need to be referenced for future
| >> update operations. If the files are missing you will not be able to
apply
| >> Office updates. You may also be unable to uninstall Office products as
a
| >> result of the same problem. Please contact Microsoft Product Support
| >> Services for assistance.
| >>
| >> I'm definately an admin on the machine (I tripled checked), I was even
| >> able to download the updates and attempte to run (still would not), and
| >> so I'm assuming the problem has something to do with the MSP files. I
| >> tried to run setup from the CD to reinstall/repair and it would not
work,
| >> but I forgot to log the error message. Same problem if I tried to
| >> uninstall Office so that I could reinstall it again.
| >>
| >> The \Windows\Installer directory exists and has a bunch of files. Is
| >> there something else I can check for? Or something I can do to try to
| >> get this resolved?
| >>
| >> Thanks,
| >> Scott
| >
| >
|
|
T
Tom Pepper Willett
http://support.microsoft.com/gp/assistsupport
| What number?
|
| | > Call MS - help for updates is free
| > --
| > Bernard V Liengme
| > www.stfx.ca/people/bliengme
| > remove caps from email
| >
| > | >>I have a workstation with Windows XP Home and Office XP Pro that is
unable
| >>to run Office Updates online, and even has problems when I try to
| >>uninstall or reinstall Office.
| >>
| >> When I try to run updates from the website, I get this message:
| >>
| >> Office Update is unable to check for updates
| >>
| >> The Office Update site is unable to check for updates on this computer.
| >> This may be happening because of one of the following reasons:
| >>
| >> 1) You do not have administrative privileges for this computer.
| >> 2) There is a network problem and the detection catalog used by the
| >> Office Update site failed to download. Go back to the Downloads home
page
| >> and try running detection again.
| >> 3) Windows Installer patch files (.MSP files) from previously applied
| >> Office updates are missing from the \Windows\Installer hidden directory
| >> on your computer. MSP files are stored on your computer after update
| >> installation completes because they need to be referenced for future
| >> update operations. If the files are missing you will not be able to
apply
| >> Office updates. You may also be unable to uninstall Office products as
a
| >> result of the same problem. Please contact Microsoft Product Support
| >> Services for assistance.
| >>
| >> I'm definately an admin on the machine (I tripled checked), I was even
| >> able to download the updates and attempte to run (still would not), and
| >> so I'm assuming the problem has something to do with the MSP files. I
| >> tried to run setup from the CD to reinstall/repair and it would not
work,
| >> but I forgot to log the error message. Same problem if I tried to
| >> uninstall Office so that I could reinstall it again.
| >>
| >> The \Windows\Installer directory exists and has a bunch of files. Is
| >> there something else I can check for? Or something I can do to try to
| >> get this resolved?
| >>
| >> Thanks,
| >> Scott
| >
| >
|
|
| What number?
|
| | > Call MS - help for updates is free
| > --
| > Bernard V Liengme
| > www.stfx.ca/people/bliengme
| > remove caps from email
| >
| > | >>I have a workstation with Windows XP Home and Office XP Pro that is
unable
| >>to run Office Updates online, and even has problems when I try to
| >>uninstall or reinstall Office.
| >>
| >> When I try to run updates from the website, I get this message:
| >>
| >> Office Update is unable to check for updates
| >>
| >> The Office Update site is unable to check for updates on this computer.
| >> This may be happening because of one of the following reasons:
| >>
| >> 1) You do not have administrative privileges for this computer.
| >> 2) There is a network problem and the detection catalog used by the
| >> Office Update site failed to download. Go back to the Downloads home
page
| >> and try running detection again.
| >> 3) Windows Installer patch files (.MSP files) from previously applied
| >> Office updates are missing from the \Windows\Installer hidden directory
| >> on your computer. MSP files are stored on your computer after update
| >> installation completes because they need to be referenced for future
| >> update operations. If the files are missing you will not be able to
apply
| >> Office updates. You may also be unable to uninstall Office products as
a
| >> result of the same problem. Please contact Microsoft Product Support
| >> Services for assistance.
| >>
| >> I'm definately an admin on the machine (I tripled checked), I was even
| >> able to download the updates and attempte to run (still would not), and
| >> so I'm assuming the problem has something to do with the MSP files. I
| >> tried to run setup from the CD to reinstall/repair and it would not
work,
| >> but I forgot to log the error message. Same problem if I tried to
| >> uninstall Office so that I could reinstall it again.
| >>
| >> The \Windows\Installer directory exists and has a bunch of files. Is
| >> there something else I can check for? Or something I can do to try to
| >> get this resolved?
| >>
| >> Thanks,
| >> Scott
| >
| >
|
|
T
Tom Pepper Willett
http://support.microsoft.com/gp/assistsupport
| What number?
|
| | > Call MS - help for updates is free
| > --
| > Bernard V Liengme
| > www.stfx.ca/people/bliengme
| > remove caps from email
| >
| > | >>I have a workstation with Windows XP Home and Office XP Pro that is
unable
| >>to run Office Updates online, and even has problems when I try to
| >>uninstall or reinstall Office.
| >>
| >> When I try to run updates from the website, I get this message:
| >>
| >> Office Update is unable to check for updates
| >>
| >> The Office Update site is unable to check for updates on this computer.
| >> This may be happening because of one of the following reasons:
| >>
| >> 1) You do not have administrative privileges for this computer.
| >> 2) There is a network problem and the detection catalog used by the
| >> Office Update site failed to download. Go back to the Downloads home
page
| >> and try running detection again.
| >> 3) Windows Installer patch files (.MSP files) from previously applied
| >> Office updates are missing from the \Windows\Installer hidden directory
| >> on your computer. MSP files are stored on your computer after update
| >> installation completes because they need to be referenced for future
| >> update operations. If the files are missing you will not be able to
apply
| >> Office updates. You may also be unable to uninstall Office products as
a
| >> result of the same problem. Please contact Microsoft Product Support
| >> Services for assistance.
| >>
| >> I'm definately an admin on the machine (I tripled checked), I was even
| >> able to download the updates and attempte to run (still would not), and
| >> so I'm assuming the problem has something to do with the MSP files. I
| >> tried to run setup from the CD to reinstall/repair and it would not
work,
| >> but I forgot to log the error message. Same problem if I tried to
| >> uninstall Office so that I could reinstall it again.
| >>
| >> The \Windows\Installer directory exists and has a bunch of files. Is
| >> there something else I can check for? Or something I can do to try to
| >> get this resolved?
| >>
| >> Thanks,
| >> Scott
| >
| >
|
|
| What number?
|
| | > Call MS - help for updates is free
| > --
| > Bernard V Liengme
| > www.stfx.ca/people/bliengme
| > remove caps from email
| >
| > | >>I have a workstation with Windows XP Home and Office XP Pro that is
unable
| >>to run Office Updates online, and even has problems when I try to
| >>uninstall or reinstall Office.
| >>
| >> When I try to run updates from the website, I get this message:
| >>
| >> Office Update is unable to check for updates
| >>
| >> The Office Update site is unable to check for updates on this computer.
| >> This may be happening because of one of the following reasons:
| >>
| >> 1) You do not have administrative privileges for this computer.
| >> 2) There is a network problem and the detection catalog used by the
| >> Office Update site failed to download. Go back to the Downloads home
page
| >> and try running detection again.
| >> 3) Windows Installer patch files (.MSP files) from previously applied
| >> Office updates are missing from the \Windows\Installer hidden directory
| >> on your computer. MSP files are stored on your computer after update
| >> installation completes because they need to be referenced for future
| >> update operations. If the files are missing you will not be able to
apply
| >> Office updates. You may also be unable to uninstall Office products as
a
| >> result of the same problem. Please contact Microsoft Product Support
| >> Services for assistance.
| >>
| >> I'm definately an admin on the machine (I tripled checked), I was even
| >> able to download the updates and attempte to run (still would not), and
| >> so I'm assuming the problem has something to do with the MSP files. I
| >> tried to run setup from the CD to reinstall/repair and it would not
work,
| >> but I forgot to log the error message. Same problem if I tried to
| >> uninstall Office so that I could reinstall it again.
| >>
| >> The \Windows\Installer directory exists and has a bunch of files. Is
| >> there something else I can check for? Or something I can do to try to
| >> get this resolved?
| >>
| >> Thanks,
| >> Scott
| >
| >
|
|
T
Tom Pepper Willett
http://support.microsoft.com/gp/assistsupport
| What number?
|
| | > Call MS - help for updates is free
| > --
| > Bernard V Liengme
| > www.stfx.ca/people/bliengme
| > remove caps from email
| >
| > | >>I have a workstation with Windows XP Home and Office XP Pro that is
unable
| >>to run Office Updates online, and even has problems when I try to
| >>uninstall or reinstall Office.
| >>
| >> When I try to run updates from the website, I get this message:
| >>
| >> Office Update is unable to check for updates
| >>
| >> The Office Update site is unable to check for updates on this computer.
| >> This may be happening because of one of the following reasons:
| >>
| >> 1) You do not have administrative privileges for this computer.
| >> 2) There is a network problem and the detection catalog used by the
| >> Office Update site failed to download. Go back to the Downloads home
page
| >> and try running detection again.
| >> 3) Windows Installer patch files (.MSP files) from previously applied
| >> Office updates are missing from the \Windows\Installer hidden directory
| >> on your computer. MSP files are stored on your computer after update
| >> installation completes because they need to be referenced for future
| >> update operations. If the files are missing you will not be able to
apply
| >> Office updates. You may also be unable to uninstall Office products as
a
| >> result of the same problem. Please contact Microsoft Product Support
| >> Services for assistance.
| >>
| >> I'm definately an admin on the machine (I tripled checked), I was even
| >> able to download the updates and attempte to run (still would not), and
| >> so I'm assuming the problem has something to do with the MSP files. I
| >> tried to run setup from the CD to reinstall/repair and it would not
work,
| >> but I forgot to log the error message. Same problem if I tried to
| >> uninstall Office so that I could reinstall it again.
| >>
| >> The \Windows\Installer directory exists and has a bunch of files. Is
| >> there something else I can check for? Or something I can do to try to
| >> get this resolved?
| >>
| >> Thanks,
| >> Scott
| >
| >
|
|
| What number?
|
| | > Call MS - help for updates is free
| > --
| > Bernard V Liengme
| > www.stfx.ca/people/bliengme
| > remove caps from email
| >
| > | >>I have a workstation with Windows XP Home and Office XP Pro that is
unable
| >>to run Office Updates online, and even has problems when I try to
| >>uninstall or reinstall Office.
| >>
| >> When I try to run updates from the website, I get this message:
| >>
| >> Office Update is unable to check for updates
| >>
| >> The Office Update site is unable to check for updates on this computer.
| >> This may be happening because of one of the following reasons:
| >>
| >> 1) You do not have administrative privileges for this computer.
| >> 2) There is a network problem and the detection catalog used by the
| >> Office Update site failed to download. Go back to the Downloads home
page
| >> and try running detection again.
| >> 3) Windows Installer patch files (.MSP files) from previously applied
| >> Office updates are missing from the \Windows\Installer hidden directory
| >> on your computer. MSP files are stored on your computer after update
| >> installation completes because they need to be referenced for future
| >> update operations. If the files are missing you will not be able to
apply
| >> Office updates. You may also be unable to uninstall Office products as
a
| >> result of the same problem. Please contact Microsoft Product Support
| >> Services for assistance.
| >>
| >> I'm definately an admin on the machine (I tripled checked), I was even
| >> able to download the updates and attempte to run (still would not), and
| >> so I'm assuming the problem has something to do with the MSP files. I
| >> tried to run setup from the CD to reinstall/repair and it would not
work,
| >> but I forgot to log the error message. Same problem if I tried to
| >> uninstall Office so that I could reinstall it again.
| >>
| >> The \Windows\Installer directory exists and has a bunch of files. Is
| >> there something else I can check for? Or something I can do to try to
| >> get this resolved?
| >>
| >> Thanks,
| >> Scott
| >
| >
|
|
T
Tom Pepper Willett
http://support.microsoft.com/gp/assistsupport
| What number?
|
| | > Call MS - help for updates is free
| > --
| > Bernard V Liengme
| > www.stfx.ca/people/bliengme
| > remove caps from email
| >
| > | >>I have a workstation with Windows XP Home and Office XP Pro that is
unable
| >>to run Office Updates online, and even has problems when I try to
| >>uninstall or reinstall Office.
| >>
| >> When I try to run updates from the website, I get this message:
| >>
| >> Office Update is unable to check for updates
| >>
| >> The Office Update site is unable to check for updates on this computer.
| >> This may be happening because of one of the following reasons:
| >>
| >> 1) You do not have administrative privileges for this computer.
| >> 2) There is a network problem and the detection catalog used by the
| >> Office Update site failed to download. Go back to the Downloads home
page
| >> and try running detection again.
| >> 3) Windows Installer patch files (.MSP files) from previously applied
| >> Office updates are missing from the \Windows\Installer hidden directory
| >> on your computer. MSP files are stored on your computer after update
| >> installation completes because they need to be referenced for future
| >> update operations. If the files are missing you will not be able to
apply
| >> Office updates. You may also be unable to uninstall Office products as
a
| >> result of the same problem. Please contact Microsoft Product Support
| >> Services for assistance.
| >>
| >> I'm definately an admin on the machine (I tripled checked), I was even
| >> able to download the updates and attempte to run (still would not), and
| >> so I'm assuming the problem has something to do with the MSP files. I
| >> tried to run setup from the CD to reinstall/repair and it would not
work,
| >> but I forgot to log the error message. Same problem if I tried to
| >> uninstall Office so that I could reinstall it again.
| >>
| >> The \Windows\Installer directory exists and has a bunch of files. Is
| >> there something else I can check for? Or something I can do to try to
| >> get this resolved?
| >>
| >> Thanks,
| >> Scott
| >
| >
|
|
| What number?
|
| | > Call MS - help for updates is free
| > --
| > Bernard V Liengme
| > www.stfx.ca/people/bliengme
| > remove caps from email
| >
| > | >>I have a workstation with Windows XP Home and Office XP Pro that is
unable
| >>to run Office Updates online, and even has problems when I try to
| >>uninstall or reinstall Office.
| >>
| >> When I try to run updates from the website, I get this message:
| >>
| >> Office Update is unable to check for updates
| >>
| >> The Office Update site is unable to check for updates on this computer.
| >> This may be happening because of one of the following reasons:
| >>
| >> 1) You do not have administrative privileges for this computer.
| >> 2) There is a network problem and the detection catalog used by the
| >> Office Update site failed to download. Go back to the Downloads home
page
| >> and try running detection again.
| >> 3) Windows Installer patch files (.MSP files) from previously applied
| >> Office updates are missing from the \Windows\Installer hidden directory
| >> on your computer. MSP files are stored on your computer after update
| >> installation completes because they need to be referenced for future
| >> update operations. If the files are missing you will not be able to
apply
| >> Office updates. You may also be unable to uninstall Office products as
a
| >> result of the same problem. Please contact Microsoft Product Support
| >> Services for assistance.
| >>
| >> I'm definately an admin on the machine (I tripled checked), I was even
| >> able to download the updates and attempte to run (still would not), and
| >> so I'm assuming the problem has something to do with the MSP files. I
| >> tried to run setup from the CD to reinstall/repair and it would not
work,
| >> but I forgot to log the error message. Same problem if I tried to
| >> uninstall Office so that I could reinstall it again.
| >>
| >> The \Windows\Installer directory exists and has a bunch of files. Is
| >> there something else I can check for? Or something I can do to try to
| >> get this resolved?
| >>
| >> Thanks,
| >> Scott
| >
| >
|
|
T
Tom Pepper Willett
http://support.microsoft.com/gp/assistsupport
| What number?
|
| | > Call MS - help for updates is free
| > --
| > Bernard V Liengme
| > www.stfx.ca/people/bliengme
| > remove caps from email
| >
| > | >>I have a workstation with Windows XP Home and Office XP Pro that is
unable
| >>to run Office Updates online, and even has problems when I try to
| >>uninstall or reinstall Office.
| >>
| >> When I try to run updates from the website, I get this message:
| >>
| >> Office Update is unable to check for updates
| >>
| >> The Office Update site is unable to check for updates on this computer.
| >> This may be happening because of one of the following reasons:
| >>
| >> 1) You do not have administrative privileges for this computer.
| >> 2) There is a network problem and the detection catalog used by the
| >> Office Update site failed to download. Go back to the Downloads home
page
| >> and try running detection again.
| >> 3) Windows Installer patch files (.MSP files) from previously applied
| >> Office updates are missing from the \Windows\Installer hidden directory
| >> on your computer. MSP files are stored on your computer after update
| >> installation completes because they need to be referenced for future
| >> update operations. If the files are missing you will not be able to
apply
| >> Office updates. You may also be unable to uninstall Office products as
a
| >> result of the same problem. Please contact Microsoft Product Support
| >> Services for assistance.
| >>
| >> I'm definately an admin on the machine (I tripled checked), I was even
| >> able to download the updates and attempte to run (still would not), and
| >> so I'm assuming the problem has something to do with the MSP files. I
| >> tried to run setup from the CD to reinstall/repair and it would not
work,
| >> but I forgot to log the error message. Same problem if I tried to
| >> uninstall Office so that I could reinstall it again.
| >>
| >> The \Windows\Installer directory exists and has a bunch of files. Is
| >> there something else I can check for? Or something I can do to try to
| >> get this resolved?
| >>
| >> Thanks,
| >> Scott
| >
| >
|
|
| What number?
|
| | > Call MS - help for updates is free
| > --
| > Bernard V Liengme
| > www.stfx.ca/people/bliengme
| > remove caps from email
| >
| > | >>I have a workstation with Windows XP Home and Office XP Pro that is
unable
| >>to run Office Updates online, and even has problems when I try to
| >>uninstall or reinstall Office.
| >>
| >> When I try to run updates from the website, I get this message:
| >>
| >> Office Update is unable to check for updates
| >>
| >> The Office Update site is unable to check for updates on this computer.
| >> This may be happening because of one of the following reasons:
| >>
| >> 1) You do not have administrative privileges for this computer.
| >> 2) There is a network problem and the detection catalog used by the
| >> Office Update site failed to download. Go back to the Downloads home
page
| >> and try running detection again.
| >> 3) Windows Installer patch files (.MSP files) from previously applied
| >> Office updates are missing from the \Windows\Installer hidden directory
| >> on your computer. MSP files are stored on your computer after update
| >> installation completes because they need to be referenced for future
| >> update operations. If the files are missing you will not be able to
apply
| >> Office updates. You may also be unable to uninstall Office products as
a
| >> result of the same problem. Please contact Microsoft Product Support
| >> Services for assistance.
| >>
| >> I'm definately an admin on the machine (I tripled checked), I was even
| >> able to download the updates and attempte to run (still would not), and
| >> so I'm assuming the problem has something to do with the MSP files. I
| >> tried to run setup from the CD to reinstall/repair and it would not
work,
| >> but I forgot to log the error message. Same problem if I tried to
| >> uninstall Office so that I could reinstall it again.
| >>
| >> The \Windows\Installer directory exists and has a bunch of files. Is
| >> there something else I can check for? Or something I can do to try to
| >> get this resolved?
| >>
| >> Thanks,
| >> Scott
| >
| >
|
|
T
Tom Pepper Willett
http://support.microsoft.com/gp/assistsupport
| What number?
|
| | > Call MS - help for updates is free
| > --
| > Bernard V Liengme
| > www.stfx.ca/people/bliengme
| > remove caps from email
| >
| > | >>I have a workstation with Windows XP Home and Office XP Pro that is
unable
| >>to run Office Updates online, and even has problems when I try to
| >>uninstall or reinstall Office.
| >>
| >> When I try to run updates from the website, I get this message:
| >>
| >> Office Update is unable to check for updates
| >>
| >> The Office Update site is unable to check for updates on this computer.
| >> This may be happening because of one of the following reasons:
| >>
| >> 1) You do not have administrative privileges for this computer.
| >> 2) There is a network problem and the detection catalog used by the
| >> Office Update site failed to download. Go back to the Downloads home
page
| >> and try running detection again.
| >> 3) Windows Installer patch files (.MSP files) from previously applied
| >> Office updates are missing from the \Windows\Installer hidden directory
| >> on your computer. MSP files are stored on your computer after update
| >> installation completes because they need to be referenced for future
| >> update operations. If the files are missing you will not be able to
apply
| >> Office updates. You may also be unable to uninstall Office products as
a
| >> result of the same problem. Please contact Microsoft Product Support
| >> Services for assistance.
| >>
| >> I'm definately an admin on the machine (I tripled checked), I was even
| >> able to download the updates and attempte to run (still would not), and
| >> so I'm assuming the problem has something to do with the MSP files. I
| >> tried to run setup from the CD to reinstall/repair and it would not
work,
| >> but I forgot to log the error message. Same problem if I tried to
| >> uninstall Office so that I could reinstall it again.
| >>
| >> The \Windows\Installer directory exists and has a bunch of files. Is
| >> there something else I can check for? Or something I can do to try to
| >> get this resolved?
| >>
| >> Thanks,
| >> Scott
| >
| >
|
|
| What number?
|
| | > Call MS - help for updates is free
| > --
| > Bernard V Liengme
| > www.stfx.ca/people/bliengme
| > remove caps from email
| >
| > | >>I have a workstation with Windows XP Home and Office XP Pro that is
unable
| >>to run Office Updates online, and even has problems when I try to
| >>uninstall or reinstall Office.
| >>
| >> When I try to run updates from the website, I get this message:
| >>
| >> Office Update is unable to check for updates
| >>
| >> The Office Update site is unable to check for updates on this computer.
| >> This may be happening because of one of the following reasons:
| >>
| >> 1) You do not have administrative privileges for this computer.
| >> 2) There is a network problem and the detection catalog used by the
| >> Office Update site failed to download. Go back to the Downloads home
page
| >> and try running detection again.
| >> 3) Windows Installer patch files (.MSP files) from previously applied
| >> Office updates are missing from the \Windows\Installer hidden directory
| >> on your computer. MSP files are stored on your computer after update
| >> installation completes because they need to be referenced for future
| >> update operations. If the files are missing you will not be able to
apply
| >> Office updates. You may also be unable to uninstall Office products as
a
| >> result of the same problem. Please contact Microsoft Product Support
| >> Services for assistance.
| >>
| >> I'm definately an admin on the machine (I tripled checked), I was even
| >> able to download the updates and attempte to run (still would not), and
| >> so I'm assuming the problem has something to do with the MSP files. I
| >> tried to run setup from the CD to reinstall/repair and it would not
work,
| >> but I forgot to log the error message. Same problem if I tried to
| >> uninstall Office so that I could reinstall it again.
| >>
| >> The \Windows\Installer directory exists and has a bunch of files. Is
| >> there something else I can check for? Or something I can do to try to
| >> get this resolved?
| >>
| >> Thanks,
| >> Scott
| >
| >
|
|
T
Tom Pepper Willett
http://support.microsoft.com/gp/assistsupport
| What number?
|
| | > Call MS - help for updates is free
| > --
| > Bernard V Liengme
| > www.stfx.ca/people/bliengme
| > remove caps from email
| >
| > | >>I have a workstation with Windows XP Home and Office XP Pro that is
unable
| >>to run Office Updates online, and even has problems when I try to
| >>uninstall or reinstall Office.
| >>
| >> When I try to run updates from the website, I get this message:
| >>
| >> Office Update is unable to check for updates
| >>
| >> The Office Update site is unable to check for updates on this computer.
| >> This may be happening because of one of the following reasons:
| >>
| >> 1) You do not have administrative privileges for this computer.
| >> 2) There is a network problem and the detection catalog used by the
| >> Office Update site failed to download. Go back to the Downloads home
page
| >> and try running detection again.
| >> 3) Windows Installer patch files (.MSP files) from previously applied
| >> Office updates are missing from the \Windows\Installer hidden directory
| >> on your computer. MSP files are stored on your computer after update
| >> installation completes because they need to be referenced for future
| >> update operations. If the files are missing you will not be able to
apply
| >> Office updates. You may also be unable to uninstall Office products as
a
| >> result of the same problem. Please contact Microsoft Product Support
| >> Services for assistance.
| >>
| >> I'm definately an admin on the machine (I tripled checked), I was even
| >> able to download the updates and attempte to run (still would not), and
| >> so I'm assuming the problem has something to do with the MSP files. I
| >> tried to run setup from the CD to reinstall/repair and it would not
work,
| >> but I forgot to log the error message. Same problem if I tried to
| >> uninstall Office so that I could reinstall it again.
| >>
| >> The \Windows\Installer directory exists and has a bunch of files. Is
| >> there something else I can check for? Or something I can do to try to
| >> get this resolved?
| >>
| >> Thanks,
| >> Scott
| >
| >
|
|
| What number?
|
| | > Call MS - help for updates is free
| > --
| > Bernard V Liengme
| > www.stfx.ca/people/bliengme
| > remove caps from email
| >
| > | >>I have a workstation with Windows XP Home and Office XP Pro that is
unable
| >>to run Office Updates online, and even has problems when I try to
| >>uninstall or reinstall Office.
| >>
| >> When I try to run updates from the website, I get this message:
| >>
| >> Office Update is unable to check for updates
| >>
| >> The Office Update site is unable to check for updates on this computer.
| >> This may be happening because of one of the following reasons:
| >>
| >> 1) You do not have administrative privileges for this computer.
| >> 2) There is a network problem and the detection catalog used by the
| >> Office Update site failed to download. Go back to the Downloads home
page
| >> and try running detection again.
| >> 3) Windows Installer patch files (.MSP files) from previously applied
| >> Office updates are missing from the \Windows\Installer hidden directory
| >> on your computer. MSP files are stored on your computer after update
| >> installation completes because they need to be referenced for future
| >> update operations. If the files are missing you will not be able to
apply
| >> Office updates. You may also be unable to uninstall Office products as
a
| >> result of the same problem. Please contact Microsoft Product Support
| >> Services for assistance.
| >>
| >> I'm definately an admin on the machine (I tripled checked), I was even
| >> able to download the updates and attempte to run (still would not), and
| >> so I'm assuming the problem has something to do with the MSP files. I
| >> tried to run setup from the CD to reinstall/repair and it would not
work,
| >> but I forgot to log the error message. Same problem if I tried to
| >> uninstall Office so that I could reinstall it again.
| >>
| >> The \Windows\Installer directory exists and has a bunch of files. Is
| >> there something else I can check for? Or something I can do to try to
| >> get this resolved?
| >>
| >> Thanks,
| >> Scott
| >
| >
|
|
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