product key validation problem after sp2 update

[MikeHalloran]

Deleting the files (as mentioned in an above post) will cause the Setup
Assistant to launch and ask you for your proper key.

If you are not asked for a product key in the Setup Assistant and then you
can launch the applications, then this means you have a Volume License on
your machine. It also means that prior to having the Volume License version
on your machine, you had a non-Volume License on your machine (and the
invalid Product Key was overriding the Volume License).

If you are asked for a product key and the Setup Assistant does not advance,
then that means the Product Key you are trying to use is one of the invalid
Product Keys.

I hope this helps explain what folks are seeing, and explains why some folks
are seeing different results.

In my case, we have a volume license. Deleting the files caused the Product Key screen to appear. When I clicked on Continue, the Setup Assistant quit. I then re-launched Word and everything worked. This happened on all machines in the network.

Weird. But it worked and that's all that mattered to me.

 

[dirkb]

What has worked for me, as the admin of a non-profit using the charity vlk is deleting the office 2008 folder from the applications file, emptying trash, reinstalling office, then sp1 and sp2.

 

[Kzug]

"I found a solution last night...that is, if you Time Capsule. I restored the Microsoft Office 2008"

...fran

Hail to Fran!!!
Where are you?? I owe you a drink!!

Thank you!
I am normally the type to find this type of solution but you beat me hands down!

on an other note:
Office for Mac is a ClusterF*ck of issues and bugs
(4 hours to open a .xlsx native file)
iWork, (5 license family pack) is $99
One to one (one year of training with a pro) is $100
Office for Mac is 350, 400? including the bugs?

 

[zody]

Thanks, Krug!! Make it a huge Metropolitan Martini!!

BTW, the solution worked for me and I'm not going to be upgrading until I need to. So far, so good!

.....fran

 

[zody]

Forgot to mention, I'm in Vancouver BC.

"I found a solution last night...that is, if you Time Capsule. I restored the Microsoft Office 2008"
Hail to Fran!!!
Where are you?? I owe you a drink!!

Thank you!
I am normally the type to find this type of solution but you beat me hands down!

on an other note:
Office for Mac is a ClusterF*ck of issues and bugs
(4 hours to open a .xlsx native file)
iWork, (5 license family pack) is $99
One to one (one year of training with a pro) is $100
Office for Mac is 350, 400? including the bugs?