quick restored, office 97 install problem

B

bonzadog

This weekend, while getting help from a tech about a multi-monitor
issue, I was advised to quick restore my OS. I backed up all files,
including program files.
The quick restore did not help my original problem, unfortunately.
I spent the weekend trying to get things back in order.

I reloaded all the backup stuff, including prog files, back to PC.
I now understand that loading prog files is a no-no; requires
reinstall.

Problems:
1. No matter how often I try, the Office 97 install disk (that I have
used before) will not run the SETUP.EXE. or the AUTORUN.
For now, with the *backed up* Office program "slid back" into the Prog
Files Folder, I am able run the Office components Word, Excel, P-Point.
However, I am getting error messages prior to the program
opening. "The registry reports damaged or mssing files. Run Word Setup
to correct"
2. I understand that the Office install disk is required to
uninstall/reinstall,
but if I can get the cd to run...
Note: MS Office does NOT show up in the ADD/REMOVE program list.
So Office is on the PC, but I cannot get it OFF in order to clean reinstall.

I'd sure like some feedback.
Thanks in advance
 
G

Gyorgy Moldova [MCSE+I, MVP]

that's correct. System Restore restores your computer to an earlier state,
if you had an installation _after_ it, registry settings won't be saved.

Regarding the Office 97 setup, try to clean up any remainders of files and
etc by following the steps at http://support.microsoft.com/kb/158658/en-us
and re-running setup after it.

hth
g
 
G

Gyorgy Moldova [MCSE+I, MVP]

that's correct. System Restore restores your computer to an earlier state,
if you had an installation _after_ it, registry settings won't be saved.

Regarding the Office 97 setup, try to clean up any remainders of files and
etc by following the steps at http://support.microsoft.com/kb/158658/en-us
and re-running setup after it.

hth
g
 
G

Gyorgy Moldova [MCSE+I, MVP]

that's correct. System Restore restores your computer to an earlier state,
if you had an installation _after_ it, registry settings won't be saved.

Regarding the Office 97 setup, try to clean up any remainders of files and
etc by following the steps at http://support.microsoft.com/kb/158658/en-us
and re-running setup after it.

hth
g
 
G

Gyorgy Moldova [MCSE+I, MVP]

that's correct. System Restore restores your computer to an earlier state,
if you had an installation _after_ it, registry settings won't be saved.

Regarding the Office 97 setup, try to clean up any remainders of files and
etc by following the steps at http://support.microsoft.com/kb/158658/en-us
and re-running setup after it.

hth
g
 
G

Gyorgy Moldova [MCSE+I, MVP]

that's correct. System Restore restores your computer to an earlier state,
if you had an installation _after_ it, registry settings won't be saved.

Regarding the Office 97 setup, try to clean up any remainders of files and
etc by following the steps at http://support.microsoft.com/kb/158658/en-us
and re-running setup after it.

hth
g
 
G

Gyorgy Moldova [MCSE+I, MVP]

that's correct. System Restore restores your computer to an earlier state,
if you had an installation _after_ it, registry settings won't be saved.

Regarding the Office 97 setup, try to clean up any remainders of files and
etc by following the steps at http://support.microsoft.com/kb/158658/en-us
and re-running setup after it.

hth
g
 
G

Gyorgy Moldova [MCSE+I, MVP]

that's correct. System Restore restores your computer to an earlier state,
if you had an installation _after_ it, registry settings won't be saved.

Regarding the Office 97 setup, try to clean up any remainders of files and
etc by following the steps at http://support.microsoft.com/kb/158658/en-us
and re-running setup after it.

hth
g
 
G

Gyorgy Moldova [MCSE+I, MVP]

that's correct. System Restore restores your computer to an earlier state,
if you had an installation _after_ it, registry settings won't be saved.

Regarding the Office 97 setup, try to clean up any remainders of files and
etc by following the steps at http://support.microsoft.com/kb/158658/en-us
and re-running setup after it.

hth
g
 
G

Gyorgy Moldova [MCSE+I, MVP]

that's correct. System Restore restores your computer to an earlier state,
if you had an installation _after_ it, registry settings won't be saved.

Regarding the Office 97 setup, try to clean up any remainders of files and
etc by following the steps at http://support.microsoft.com/kb/158658/en-us
and re-running setup after it.

hth
g
 
B

bonzadog

Gyorgy Moldova said:
that's correct. System Restore restores your computer to an earlier state,
if you had an installation _after_ it, registry settings won't be saved.

Regarding the Office 97 setup, try to clean up any remainders of files and
etc by following the steps at http://support.microsoft.com/kb/158658/en-us
and re-running setup after it.

hth

Thanks. Just so I am clear on this (because I have previously been to that
link you supplied)... regardless that Office does NOT appear in my ADD/REMOVE
list of programs, you are suggesting that I complete the other steps listed
after that?
And would it be necessary for the Office install disk to be in the PC in
order to uninstall?
 
B

bonzadog

Gyorgy Moldova said:
that's correct. System Restore restores your computer to an earlier state,
if you had an installation _after_ it, registry settings won't be saved.

Regarding the Office 97 setup, try to clean up any remainders of files and
etc by following the steps at http://support.microsoft.com/kb/158658/en-us
and re-running setup after it.

hth

Thanks. Just so I am clear on this (because I have previously been to that
link you supplied)... regardless that Office does NOT appear in my ADD/REMOVE
list of programs, you are suggesting that I complete the other steps listed
after that?
And would it be necessary for the Office install disk to be in the PC in
order to uninstall?
 
B

bonzadog

Gyorgy Moldova said:
that's correct. System Restore restores your computer to an earlier state,
if you had an installation _after_ it, registry settings won't be saved.

Regarding the Office 97 setup, try to clean up any remainders of files and
etc by following the steps at http://support.microsoft.com/kb/158658/en-us
and re-running setup after it.

hth

Thanks. Just so I am clear on this (because I have previously been to that
link you supplied)... regardless that Office does NOT appear in my ADD/REMOVE
list of programs, you are suggesting that I complete the other steps listed
after that?
And would it be necessary for the Office install disk to be in the PC in
order to uninstall?
 
B

bonzadog

Gyorgy Moldova said:
that's correct. System Restore restores your computer to an earlier state,
if you had an installation _after_ it, registry settings won't be saved.

Regarding the Office 97 setup, try to clean up any remainders of files and
etc by following the steps at http://support.microsoft.com/kb/158658/en-us
and re-running setup after it.

hth

Thanks. Just so I am clear on this (because I have previously been to that
link you supplied)... regardless that Office does NOT appear in my ADD/REMOVE
list of programs, you are suggesting that I complete the other steps listed
after that?
And would it be necessary for the Office install disk to be in the PC in
order to uninstall?
 
B

bonzadog

Gyorgy Moldova said:
that's correct. System Restore restores your computer to an earlier state,
if you had an installation _after_ it, registry settings won't be saved.

Regarding the Office 97 setup, try to clean up any remainders of files and
etc by following the steps at http://support.microsoft.com/kb/158658/en-us
and re-running setup after it.

hth

Thanks. Just so I am clear on this (because I have previously been to that
link you supplied)... regardless that Office does NOT appear in my ADD/REMOVE
list of programs, you are suggesting that I complete the other steps listed
after that?
And would it be necessary for the Office install disk to be in the PC in
order to uninstall?
 
B

bonzadog

Gyorgy Moldova said:
that's correct. System Restore restores your computer to an earlier state,
if you had an installation _after_ it, registry settings won't be saved.

Regarding the Office 97 setup, try to clean up any remainders of files and
etc by following the steps at http://support.microsoft.com/kb/158658/en-us
and re-running setup after it.

hth

Thanks. Just so I am clear on this (because I have previously been to that
link you supplied)... regardless that Office does NOT appear in my ADD/REMOVE
list of programs, you are suggesting that I complete the other steps listed
after that?
And would it be necessary for the Office install disk to be in the PC in
order to uninstall?
 
B

bonzadog

Gyorgy Moldova said:
that's correct. System Restore restores your computer to an earlier state,
if you had an installation _after_ it, registry settings won't be saved.

Regarding the Office 97 setup, try to clean up any remainders of files and
etc by following the steps at http://support.microsoft.com/kb/158658/en-us
and re-running setup after it.

hth

Thanks. Just so I am clear on this (because I have previously been to that
link you supplied)... regardless that Office does NOT appear in my ADD/REMOVE
list of programs, you are suggesting that I complete the other steps listed
after that?
And would it be necessary for the Office install disk to be in the PC in
order to uninstall?
 
B

bonzadog

Gyorgy Moldova said:
that's correct. System Restore restores your computer to an earlier state,
if you had an installation _after_ it, registry settings won't be saved.

Regarding the Office 97 setup, try to clean up any remainders of files and
etc by following the steps at http://support.microsoft.com/kb/158658/en-us
and re-running setup after it.

hth

Thanks. Just so I am clear on this (because I have previously been to that
link you supplied)... regardless that Office does NOT appear in my ADD/REMOVE
list of programs, you are suggesting that I complete the other steps listed
after that?
And would it be necessary for the Office install disk to be in the PC in
order to uninstall?
 
B

bonzadog

Gyorgy Moldova said:
that's correct. System Restore restores your computer to an earlier state,
if you had an installation _after_ it, registry settings won't be saved.

Regarding the Office 97 setup, try to clean up any remainders of files and
etc by following the steps at http://support.microsoft.com/kb/158658/en-us
and re-running setup after it.

hth

Thanks. Just so I am clear on this (because I have previously been to that
link you supplied)... regardless that Office does NOT appear in my ADD/REMOVE
list of programs, you are suggesting that I complete the other steps listed
after that?
And would it be necessary for the Office install disk to be in the PC in
order to uninstall?
 
G

Gyorgy Moldova [MCSE+I, MVP]

Yes, I'd like you to try it. No, you don't need the disk.

hth
g
 

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