Reinstalling MS Office 2000 after formatting my hard drive

J

JoAnn Paules [MVP]

Have you tried cleaning the CD?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
Thank you for your quick response. The error said
Error 1305 Error reading frmo file:
D:\PFiles\MSOffice\Office\POWERPNT.EXE.

Then it asked me to verify that the file exists and that I have access to
it.


JoAnn Paules said:
Specifically what is the error message?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
When my computer crashed my hard drive was formatted and software
reinstalled. In this process I lost my MS Office 2000 program.
However,
when
I tried to reinstall the program I received an error message stating
that
a
file could not be found on my system.

I am trying to reinstall my software from the copies of my original CDs
that
I made when I first got the program. Unfortunately, I do not have my
original software CDs as they were damaged in a flood in our basement.
I
have my Product ID#, CD Set #, CD Key #'s, etc.

Any information on how I can reinstall my software would be sincerely
appreciated.

Debbie Smith
 
J

JoAnn Paules [MVP]

Have you tried cleaning the CD?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
Thank you for your quick response. The error said
Error 1305 Error reading frmo file:
D:\PFiles\MSOffice\Office\POWERPNT.EXE.

Then it asked me to verify that the file exists and that I have access to
it.


JoAnn Paules said:
Specifically what is the error message?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
When my computer crashed my hard drive was formatted and software
reinstalled. In this process I lost my MS Office 2000 program.
However,
when
I tried to reinstall the program I received an error message stating
that
a
file could not be found on my system.

I am trying to reinstall my software from the copies of my original CDs
that
I made when I first got the program. Unfortunately, I do not have my
original software CDs as they were damaged in a flood in our basement.
I
have my Product ID#, CD Set #, CD Key #'s, etc.

Any information on how I can reinstall my software would be sincerely
appreciated.

Debbie Smith
 
J

JoAnn Paules [MVP]

Have you tried cleaning the CD?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
Thank you for your quick response. The error said
Error 1305 Error reading frmo file:
D:\PFiles\MSOffice\Office\POWERPNT.EXE.

Then it asked me to verify that the file exists and that I have access to
it.


JoAnn Paules said:
Specifically what is the error message?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
When my computer crashed my hard drive was formatted and software
reinstalled. In this process I lost my MS Office 2000 program.
However,
when
I tried to reinstall the program I received an error message stating
that
a
file could not be found on my system.

I am trying to reinstall my software from the copies of my original CDs
that
I made when I first got the program. Unfortunately, I do not have my
original software CDs as they were damaged in a flood in our basement.
I
have my Product ID#, CD Set #, CD Key #'s, etc.

Any information on how I can reinstall my software would be sincerely
appreciated.

Debbie Smith
 
J

JoAnn Paules [MVP]

Have you tried cleaning the CD?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
Thank you for your quick response. The error said
Error 1305 Error reading frmo file:
D:\PFiles\MSOffice\Office\POWERPNT.EXE.

Then it asked me to verify that the file exists and that I have access to
it.


JoAnn Paules said:
Specifically what is the error message?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
When my computer crashed my hard drive was formatted and software
reinstalled. In this process I lost my MS Office 2000 program.
However,
when
I tried to reinstall the program I received an error message stating
that
a
file could not be found on my system.

I am trying to reinstall my software from the copies of my original CDs
that
I made when I first got the program. Unfortunately, I do not have my
original software CDs as they were damaged in a flood in our basement.
I
have my Product ID#, CD Set #, CD Key #'s, etc.

Any information on how I can reinstall my software would be sincerely
appreciated.

Debbie Smith
 
J

JoAnn Paules [MVP]

Have you tried cleaning the CD?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
Thank you for your quick response. The error said
Error 1305 Error reading frmo file:
D:\PFiles\MSOffice\Office\POWERPNT.EXE.

Then it asked me to verify that the file exists and that I have access to
it.


JoAnn Paules said:
Specifically what is the error message?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
When my computer crashed my hard drive was formatted and software
reinstalled. In this process I lost my MS Office 2000 program.
However,
when
I tried to reinstall the program I received an error message stating
that
a
file could not be found on my system.

I am trying to reinstall my software from the copies of my original CDs
that
I made when I first got the program. Unfortunately, I do not have my
original software CDs as they were damaged in a flood in our basement.
I
have my Product ID#, CD Set #, CD Key #'s, etc.

Any information on how I can reinstall my software would be sincerely
appreciated.

Debbie Smith
 
J

JoAnn Paules [MVP]

Have you tried cleaning the CD?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
Thank you for your quick response. The error said
Error 1305 Error reading frmo file:
D:\PFiles\MSOffice\Office\POWERPNT.EXE.

Then it asked me to verify that the file exists and that I have access to
it.


JoAnn Paules said:
Specifically what is the error message?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
When my computer crashed my hard drive was formatted and software
reinstalled. In this process I lost my MS Office 2000 program.
However,
when
I tried to reinstall the program I received an error message stating
that
a
file could not be found on my system.

I am trying to reinstall my software from the copies of my original CDs
that
I made when I first got the program. Unfortunately, I do not have my
original software CDs as they were damaged in a flood in our basement.
I
have my Product ID#, CD Set #, CD Key #'s, etc.

Any information on how I can reinstall my software would be sincerely
appreciated.

Debbie Smith
 
J

JoAnn Paules [MVP]

Have you tried cleaning the CD?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
Thank you for your quick response. The error said
Error 1305 Error reading frmo file:
D:\PFiles\MSOffice\Office\POWERPNT.EXE.

Then it asked me to verify that the file exists and that I have access to
it.


JoAnn Paules said:
Specifically what is the error message?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
When my computer crashed my hard drive was formatted and software
reinstalled. In this process I lost my MS Office 2000 program.
However,
when
I tried to reinstall the program I received an error message stating
that
a
file could not be found on my system.

I am trying to reinstall my software from the copies of my original CDs
that
I made when I first got the program. Unfortunately, I do not have my
original software CDs as they were damaged in a flood in our basement.
I
have my Product ID#, CD Set #, CD Key #'s, etc.

Any information on how I can reinstall my software would be sincerely
appreciated.

Debbie Smith
 
J

JoAnn Paules [MVP]

Have you tried cleaning the CD?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
Thank you for your quick response. The error said
Error 1305 Error reading frmo file:
D:\PFiles\MSOffice\Office\POWERPNT.EXE.

Then it asked me to verify that the file exists and that I have access to
it.


JoAnn Paules said:
Specifically what is the error message?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
When my computer crashed my hard drive was formatted and software
reinstalled. In this process I lost my MS Office 2000 program.
However,
when
I tried to reinstall the program I received an error message stating
that
a
file could not be found on my system.

I am trying to reinstall my software from the copies of my original CDs
that
I made when I first got the program. Unfortunately, I do not have my
original software CDs as they were damaged in a flood in our basement.
I
have my Product ID#, CD Set #, CD Key #'s, etc.

Any information on how I can reinstall my software would be sincerely
appreciated.

Debbie Smith
 
D

Debbie Smith

I have not but will do that right now. Now that you mentioned cleaning the
CD....I remember that the first time I tried to reinstall the software a few
months ago the error message gave me a different file name that it could not
read.

Again, thank you and I will let you know what happens after I clean the CD!

Debbie

JoAnn Paules said:
Have you tried cleaning the CD?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
Thank you for your quick response. The error said
Error 1305 Error reading frmo file:
D:\PFiles\MSOffice\Office\POWERPNT.EXE.

Then it asked me to verify that the file exists and that I have access to
it.


JoAnn Paules said:
Specifically what is the error message?

--

JoAnn Paules
MVP Microsoft [Publisher]



When my computer crashed my hard drive was formatted and software
reinstalled. In this process I lost my MS Office 2000 program.
However,
when
I tried to reinstall the program I received an error message stating
that
a
file could not be found on my system.

I am trying to reinstall my software from the copies of my original CDs
that
I made when I first got the program. Unfortunately, I do not have my
original software CDs as they were damaged in a flood in our basement.
I
have my Product ID#, CD Set #, CD Key #'s, etc.

Any information on how I can reinstall my software would be sincerely
appreciated.

Debbie Smith
 
D

Debbie Smith

I have not but will do that right now. Now that you mentioned cleaning the
CD....I remember that the first time I tried to reinstall the software a few
months ago the error message gave me a different file name that it could not
read.

Again, thank you and I will let you know what happens after I clean the CD!

Debbie

JoAnn Paules said:
Have you tried cleaning the CD?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
Thank you for your quick response. The error said
Error 1305 Error reading frmo file:
D:\PFiles\MSOffice\Office\POWERPNT.EXE.

Then it asked me to verify that the file exists and that I have access to
it.


JoAnn Paules said:
Specifically what is the error message?

--

JoAnn Paules
MVP Microsoft [Publisher]



When my computer crashed my hard drive was formatted and software
reinstalled. In this process I lost my MS Office 2000 program.
However,
when
I tried to reinstall the program I received an error message stating
that
a
file could not be found on my system.

I am trying to reinstall my software from the copies of my original CDs
that
I made when I first got the program. Unfortunately, I do not have my
original software CDs as they were damaged in a flood in our basement.
I
have my Product ID#, CD Set #, CD Key #'s, etc.

Any information on how I can reinstall my software would be sincerely
appreciated.

Debbie Smith
 
D

Debbie Smith

I have not but will do that right now. Now that you mentioned cleaning the
CD....I remember that the first time I tried to reinstall the software a few
months ago the error message gave me a different file name that it could not
read.

Again, thank you and I will let you know what happens after I clean the CD!

Debbie

JoAnn Paules said:
Have you tried cleaning the CD?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
Thank you for your quick response. The error said
Error 1305 Error reading frmo file:
D:\PFiles\MSOffice\Office\POWERPNT.EXE.

Then it asked me to verify that the file exists and that I have access to
it.


JoAnn Paules said:
Specifically what is the error message?

--

JoAnn Paules
MVP Microsoft [Publisher]



When my computer crashed my hard drive was formatted and software
reinstalled. In this process I lost my MS Office 2000 program.
However,
when
I tried to reinstall the program I received an error message stating
that
a
file could not be found on my system.

I am trying to reinstall my software from the copies of my original CDs
that
I made when I first got the program. Unfortunately, I do not have my
original software CDs as they were damaged in a flood in our basement.
I
have my Product ID#, CD Set #, CD Key #'s, etc.

Any information on how I can reinstall my software would be sincerely
appreciated.

Debbie Smith
 
D

Debbie Smith

I have not but will do that right now. Now that you mentioned cleaning the
CD....I remember that the first time I tried to reinstall the software a few
months ago the error message gave me a different file name that it could not
read.

Again, thank you and I will let you know what happens after I clean the CD!

Debbie

JoAnn Paules said:
Have you tried cleaning the CD?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
Thank you for your quick response. The error said
Error 1305 Error reading frmo file:
D:\PFiles\MSOffice\Office\POWERPNT.EXE.

Then it asked me to verify that the file exists and that I have access to
it.


JoAnn Paules said:
Specifically what is the error message?

--

JoAnn Paules
MVP Microsoft [Publisher]



When my computer crashed my hard drive was formatted and software
reinstalled. In this process I lost my MS Office 2000 program.
However,
when
I tried to reinstall the program I received an error message stating
that
a
file could not be found on my system.

I am trying to reinstall my software from the copies of my original CDs
that
I made when I first got the program. Unfortunately, I do not have my
original software CDs as they were damaged in a flood in our basement.
I
have my Product ID#, CD Set #, CD Key #'s, etc.

Any information on how I can reinstall my software would be sincerely
appreciated.

Debbie Smith
 
D

Debbie Smith

I have not but will do that right now. Now that you mentioned cleaning the
CD....I remember that the first time I tried to reinstall the software a few
months ago the error message gave me a different file name that it could not
read.

Again, thank you and I will let you know what happens after I clean the CD!

Debbie

JoAnn Paules said:
Have you tried cleaning the CD?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
Thank you for your quick response. The error said
Error 1305 Error reading frmo file:
D:\PFiles\MSOffice\Office\POWERPNT.EXE.

Then it asked me to verify that the file exists and that I have access to
it.


JoAnn Paules said:
Specifically what is the error message?

--

JoAnn Paules
MVP Microsoft [Publisher]



When my computer crashed my hard drive was formatted and software
reinstalled. In this process I lost my MS Office 2000 program.
However,
when
I tried to reinstall the program I received an error message stating
that
a
file could not be found on my system.

I am trying to reinstall my software from the copies of my original CDs
that
I made when I first got the program. Unfortunately, I do not have my
original software CDs as they were damaged in a flood in our basement.
I
have my Product ID#, CD Set #, CD Key #'s, etc.

Any information on how I can reinstall my software would be sincerely
appreciated.

Debbie Smith
 
D

Debbie Smith

I have not but will do that right now. Now that you mentioned cleaning the
CD....I remember that the first time I tried to reinstall the software a few
months ago the error message gave me a different file name that it could not
read.

Again, thank you and I will let you know what happens after I clean the CD!

Debbie

JoAnn Paules said:
Have you tried cleaning the CD?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
Thank you for your quick response. The error said
Error 1305 Error reading frmo file:
D:\PFiles\MSOffice\Office\POWERPNT.EXE.

Then it asked me to verify that the file exists and that I have access to
it.


JoAnn Paules said:
Specifically what is the error message?

--

JoAnn Paules
MVP Microsoft [Publisher]



When my computer crashed my hard drive was formatted and software
reinstalled. In this process I lost my MS Office 2000 program.
However,
when
I tried to reinstall the program I received an error message stating
that
a
file could not be found on my system.

I am trying to reinstall my software from the copies of my original CDs
that
I made when I first got the program. Unfortunately, I do not have my
original software CDs as they were damaged in a flood in our basement.
I
have my Product ID#, CD Set #, CD Key #'s, etc.

Any information on how I can reinstall my software would be sincerely
appreciated.

Debbie Smith
 
D

Debbie Smith

I have not but will do that right now. Now that you mentioned cleaning the
CD....I remember that the first time I tried to reinstall the software a few
months ago the error message gave me a different file name that it could not
read.

Again, thank you and I will let you know what happens after I clean the CD!

Debbie

JoAnn Paules said:
Have you tried cleaning the CD?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
Thank you for your quick response. The error said
Error 1305 Error reading frmo file:
D:\PFiles\MSOffice\Office\POWERPNT.EXE.

Then it asked me to verify that the file exists and that I have access to
it.


JoAnn Paules said:
Specifically what is the error message?

--

JoAnn Paules
MVP Microsoft [Publisher]



When my computer crashed my hard drive was formatted and software
reinstalled. In this process I lost my MS Office 2000 program.
However,
when
I tried to reinstall the program I received an error message stating
that
a
file could not be found on my system.

I am trying to reinstall my software from the copies of my original CDs
that
I made when I first got the program. Unfortunately, I do not have my
original software CDs as they were damaged in a flood in our basement.
I
have my Product ID#, CD Set #, CD Key #'s, etc.

Any information on how I can reinstall my software would be sincerely
appreciated.

Debbie Smith
 
D

Debbie Smith

I have not but will do that right now. Now that you mentioned cleaning the
CD....I remember that the first time I tried to reinstall the software a few
months ago the error message gave me a different file name that it could not
read.

Again, thank you and I will let you know what happens after I clean the CD!

Debbie

JoAnn Paules said:
Have you tried cleaning the CD?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
Thank you for your quick response. The error said
Error 1305 Error reading frmo file:
D:\PFiles\MSOffice\Office\POWERPNT.EXE.

Then it asked me to verify that the file exists and that I have access to
it.


JoAnn Paules said:
Specifically what is the error message?

--

JoAnn Paules
MVP Microsoft [Publisher]



When my computer crashed my hard drive was formatted and software
reinstalled. In this process I lost my MS Office 2000 program.
However,
when
I tried to reinstall the program I received an error message stating
that
a
file could not be found on my system.

I am trying to reinstall my software from the copies of my original CDs
that
I made when I first got the program. Unfortunately, I do not have my
original software CDs as they were damaged in a flood in our basement.
I
have my Product ID#, CD Set #, CD Key #'s, etc.

Any information on how I can reinstall my software would be sincerely
appreciated.

Debbie Smith
 
D

Debbie Smith

I have not but will do that right now. Now that you mentioned cleaning the
CD....I remember that the first time I tried to reinstall the software a few
months ago the error message gave me a different file name that it could not
read.

Again, thank you and I will let you know what happens after I clean the CD!

Debbie

JoAnn Paules said:
Have you tried cleaning the CD?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
Thank you for your quick response. The error said
Error 1305 Error reading frmo file:
D:\PFiles\MSOffice\Office\POWERPNT.EXE.

Then it asked me to verify that the file exists and that I have access to
it.


JoAnn Paules said:
Specifically what is the error message?

--

JoAnn Paules
MVP Microsoft [Publisher]



When my computer crashed my hard drive was formatted and software
reinstalled. In this process I lost my MS Office 2000 program.
However,
when
I tried to reinstall the program I received an error message stating
that
a
file could not be found on my system.

I am trying to reinstall my software from the copies of my original CDs
that
I made when I first got the program. Unfortunately, I do not have my
original software CDs as they were damaged in a flood in our basement.
I
have my Product ID#, CD Set #, CD Key #'s, etc.

Any information on how I can reinstall my software would be sincerely
appreciated.

Debbie Smith
 
D

Debbie Smith

Hi JoAnn:

I cleaned my CD several times and now it is the ECXELL.EXE file that it can
not read. I did a search on the CD to make sure the file is there and it is.
Unfortunately, I am unable to copy the file to another location.

Any other suggestions would be sincerely appreciated.

Thanks for your help.
Debbie
JoAnn Paules said:
Have you tried cleaning the CD?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
Thank you for your quick response. The error said
Error 1305 Error reading frmo file:
D:\PFiles\MSOffice\Office\POWERPNT.EXE.

Then it asked me to verify that the file exists and that I have access to
it.


JoAnn Paules said:
Specifically what is the error message?

--

JoAnn Paules
MVP Microsoft [Publisher]



When my computer crashed my hard drive was formatted and software
reinstalled. In this process I lost my MS Office 2000 program.
However,
when
I tried to reinstall the program I received an error message stating
that
a
file could not be found on my system.

I am trying to reinstall my software from the copies of my original CDs
that
I made when I first got the program. Unfortunately, I do not have my
original software CDs as they were damaged in a flood in our basement.
I
have my Product ID#, CD Set #, CD Key #'s, etc.

Any information on how I can reinstall my software would be sincerely
appreciated.

Debbie Smith
 
D

Debbie Smith

Hi JoAnn:

I cleaned my CD several times and now it is the ECXELL.EXE file that it can
not read. I did a search on the CD to make sure the file is there and it is.
Unfortunately, I am unable to copy the file to another location.

Any other suggestions would be sincerely appreciated.

Thanks for your help.
Debbie
JoAnn Paules said:
Have you tried cleaning the CD?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
Thank you for your quick response. The error said
Error 1305 Error reading frmo file:
D:\PFiles\MSOffice\Office\POWERPNT.EXE.

Then it asked me to verify that the file exists and that I have access to
it.


JoAnn Paules said:
Specifically what is the error message?

--

JoAnn Paules
MVP Microsoft [Publisher]



When my computer crashed my hard drive was formatted and software
reinstalled. In this process I lost my MS Office 2000 program.
However,
when
I tried to reinstall the program I received an error message stating
that
a
file could not be found on my system.

I am trying to reinstall my software from the copies of my original CDs
that
I made when I first got the program. Unfortunately, I do not have my
original software CDs as they were damaged in a flood in our basement.
I
have my Product ID#, CD Set #, CD Key #'s, etc.

Any information on how I can reinstall my software would be sincerely
appreciated.

Debbie Smith
 
D

Debbie Smith

Hi JoAnn:

I cleaned my CD several times and now it is the ECXELL.EXE file that it can
not read. I did a search on the CD to make sure the file is there and it is.
Unfortunately, I am unable to copy the file to another location.

Any other suggestions would be sincerely appreciated.

Thanks for your help.
Debbie
JoAnn Paules said:
Have you tried cleaning the CD?

--

JoAnn Paules
MVP Microsoft [Publisher]



Debbie Smith said:
Thank you for your quick response. The error said
Error 1305 Error reading frmo file:
D:\PFiles\MSOffice\Office\POWERPNT.EXE.

Then it asked me to verify that the file exists and that I have access to
it.


JoAnn Paules said:
Specifically what is the error message?

--

JoAnn Paules
MVP Microsoft [Publisher]



When my computer crashed my hard drive was formatted and software
reinstalled. In this process I lost my MS Office 2000 program.
However,
when
I tried to reinstall the program I received an error message stating
that
a
file could not be found on my system.

I am trying to reinstall my software from the copies of my original CDs
that
I made when I first got the program. Unfortunately, I do not have my
original software CDs as they were damaged in a flood in our basement.
I
have my Product ID#, CD Set #, CD Key #'s, etc.

Any information on how I can reinstall my software would be sincerely
appreciated.

Debbie Smith
 

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