Resizing the Formatting Palette

E

email

I want to use the formatting palette to select styles that I am using
in a document that I am writing, unfortunately, the palette only shows
5 styles at a time, is it possible to make it bigger, so that is shows
more styles at a time - I have the screen space?
Thanks in advance

Ben.
 
J

JE McGimpsey

I want to use the formatting palette to select styles that I am using
in a document that I am writing, unfortunately, the palette only shows
5 styles at a time, is it possible to make it bigger, so that is shows
more styles at a time - I have the screen space?

No, the Formatting Palette isn't customizable that way, unfortunately.

While I like the FP, each of the templates I use regularly have custom
toolbars with the styles in use available at the touch of a button. If
you're interested in that, and need help, post back.

It would be nice if MacBU were to see this and decide to expose the
Formatting Palette to the User Interface and scripting to allow
customization...
 
E

Elliott Roper

I want to use the formatting palette to select styles that I am using
in a document that I am writing, unfortunately, the palette only shows
5 styles at a time, is it possible to make it bigger, so that is shows
more styles at a time - I have the screen space?
Thanks in advance
Huh? What version of Word does that? Mine (v.X) shows only one till I
click on style - then I see gazillions of them.

There is a much better way. Make shortcut aliases for your common styles
e.g. rename "body numbered" to "body numbered,bn"
Then typing "cmd-shift-s b n" will put you into body numbered style
without having to find the mouse under all that paper.
You need to keep the formatting palette on screen, with the font
triangle turned down for this to work. I keep mine on the bottom right
of the screen with just the top left of the whole panel visible.
 
J

JE McGimpsey

Elliott Roper said:
Huh? What version of Word does that? Mine (v.X) shows only one till I
click on style - then I see gazillions of them.

You're talking about the style dropdown control in the formatting
toolbar? The Formatting Palette in Word 2004 has a new Style pane that
gives

It's a _not-quite-terrible_ implementatioin. Since you can't change
focus to the listbox, you have to use the scroll thumb (rather than
typing a letter key, say), and of course, the list scrolls blindingly
fast, meaning that you have to then change to the arrows to do the fine
tuning.

AFAIC, it's unusable. That's why I create my own style toolbars.
 
E

Elliott Roper

JE said:
You're talking about the style dropdown control in the formatting
toolbar? The Formatting Palette in Word 2004 has a new Style pane that
gives

It's a _not-quite-terrible_ implementatioin. Since you can't change
focus to the listbox, you have to use the scroll thumb (rather than
typing a letter key, say), and of course, the list scrolls blindingly
fast, meaning that you have to then change to the arrows to do the fine
tuning.

AFAIC, it's unusable. That's why I create my own style toolbars.

Ahh. That's why I have not spent any more money on 2004! In among all
the "v.X was broken, 2004 is done right" comes these little gems. I'll
add that to the blue correction thingy and keep my credit card in my
wallet.

I hate toolbars. Not one do I use, except while making yet another
keyboard shortcut to avoid seeing the horrid little things. Second only
to the paper clip in demonstating utter lack of couth and style.

Can you still do cmd-shift-s style abbreviation in 2004?
 
P

Paul Berkowitz

Ahh. That's why I have not spent any more money on 2004!

How much have you spent on 2004 so far, and what are you missing?

In among all
the "v.X was broken, 2004 is done right" comes these little gems. I'll
add that to the blue correction thingy and keep my credit card in my
wallet.

Pretty foolish of you. You're a big Word user, and you're missing out on a
lot. You can hardly expect that a new version is going to be perfect. That's
no reason not to upgrade. There's so much more that does work well, not
least Unicode. And FWIW, I happen to think that the Formatting Palette is
great in 2004. I use it for Styles a lot. Now and again I still need to go
to Format/Styles - e.g. for TOC styles. So what? 95% of the time I can get
there in the Formatting Palette, and do so because it's handier.
I hate toolbars. Not one do I use, except while making yet another
keyboard shortcut to avoid seeing the horrid little things. Second only
to the paper clip in demonstating utter lack of couth and style.

Can you still do cmd-shift-s style abbreviation in 2004?

May I ask why you don't download the 2004 Test Drive and see for yourself?


--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
E

Elliott Roper

Paul Berkowitz said:
May I ask why you don't download the 2004 Test Drive and see for yourself?

Well, I guess that deserves an honest answer.

My Word is such a fragile flower, yet I depend upon it for part of my
living. My experience with Microsoft installers and uninstallers has
been far less than stellar. I cannot afford to risk a clone restore not
working for all my other stuff. I cannot afford to be stuck with a mess
for even a day. I am waiting for a time when I can afford to trash a
complete machine. Like when I get a Powerbook G5, or some poor muppet
comes to me with a machine that requires a complete makeover.

Secondly, a print-disabled demo is neither use nor ornament.

Thirdly. I keenly remember the agony when I moved from 5.1a, even
though I was able to keep it fenced off in an old machine.

Those things make the cost of an upgrade, free trial or not, quite
high, regardless of the actual monetary value of the upgrade, all the
way down to free, and possibly beyond.

I don't suppose there is any chance of Word 2005.1a ?
OK, that was a joke. A kinda-sorta joke.

Long file names and Unicode I am going to like, but they are not reason
enough to buy. All the other stuff is bloat. I hate bloat. I don't see
any greater stability for numbering or track changes from what is
reported here, and I am not going to get enough evidence from a
print-disabled 30 day trial.
 
J

John McGhie

Hi Elliott:

What? You DON'T have 2004 yet?

You poor thing... :)

For the home user, it maybe doesn't offer a lot: the Project Centre is
apparently popular, but doco pros may not find a lot of use for it.

But everything else is very handy. Particularly the Formatting Palette.
Which makes style formatting a lot slicker and easier to handle in a hurry.
This is one of several features you won't hear a lot about it from the
casual users, because they don't use styles and it hasn't a lot to offer
them.

According to me, Microsoft Product Marketing utterly missed the whole point
of Office 2004. It pitched Word up by stressing all of the stuff it's NOT
very good at, while completely missing little gems like Unicode and
AppleScript and Formatting Palette, which turn the tune into a whole
symphony in the hands of a professional.

Do yourself a flavour... Spend your money! And stop spreading FUD about
how installing it will cripple your system... It won't! It's a drag-in
drag-out install, just like it's predecessor. If you don't like it, trash
it :)

Merry Christmas


Well, I guess that deserves an honest answer.

My Word is such a fragile flower, yet I depend upon it for part of my
living. My experience with Microsoft installers and uninstallers has
been far less than stellar. I cannot afford to risk a clone restore not
working for all my other stuff. I cannot afford to be stuck with a mess
for even a day. I am waiting for a time when I can afford to trash a
complete machine. Like when I get a Powerbook G5, or some poor muppet
comes to me with a machine that requires a complete makeover.

Secondly, a print-disabled demo is neither use nor ornament.

Thirdly. I keenly remember the agony when I moved from 5.1a, even
though I was able to keep it fenced off in an old machine.

Those things make the cost of an upgrade, free trial or not, quite
high, regardless of the actual monetary value of the upgrade, all the
way down to free, and possibly beyond.

I don't suppose there is any chance of Word 2005.1a ?
OK, that was a joke. A kinda-sorta joke.

Long file names and Unicode I am going to like, but they are not reason
enough to buy. All the other stuff is bloat. I hate bloat. I don't see
any greater stability for numbering or track changes from what is
reported here, and I am not going to get enough evidence from a
print-disabled 30 day trial.

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Consultant Technical Writer
Sydney, Australia +61 4 1209 1410
 
E

Elliott Roper

John McGhie said:
Hi Elliott:

What? You DON'T have 2004 yet?

You poor thing... :)
Do yourself a flavour... Spend your money! And stop spreading FUD about
how installing it will cripple your system... It won't! It's a drag-in
drag-out install, just like it's predecessor. If you don't like it, trash
it :)

I s'pose I ought to give it a try. I can't see a lot of benefit except
for what I originally said...
I did not mean to spread FUD, although the original 'fragile flower'
description of my normal and templates and add-ins while honestly
meant, might have been so interpreted. I rather meant that I would have
to spend so much time fettling the save disabled copy to make it
comparable with what I have that it would not be worth the bother for
the few real improvements. I can afford to wait for a low cost
opportunity, since the 'improvements' are so far from compelling.

For personal use, and for projects where I have enough control I have
almost given up on Word. I am moving to a weird mixture of InDesign and
TeX and EMacs and OmniOutliner. I keep Word around to deal with people
who have to use it.

Word has gone off to strange places. Word 2005.1a would once have been
rather nice, but it is too late now. It would not have sufficient
'features' to be compatible with the Windows version for it to meet the
needs of a curmudgeonly Mac user in the corporate world. I'll probably
stick with v.X till some collaboration comes along that forces me to
look again at whatever I need to be compatible with the other side.
Something wonderful in Tiger/Longhorn interoperability perhaps?

One day I will write a thoughtful essay on why Word has gone off the
rails and send it to you guys quietly. I think I'd be abusing the
group's hospitality ranting incessantly here.
Merry Christmas
likewise. And to all my other good friends on this group as well.
 
D

DC Berk

Excuse me? All this fuss about Formatting Palette size and extra toolbars?

There isn't anything particularly challenging about setting a Shortcut for
each style!

On the New Style pane, at the bottom left is the drop down menu "Format",
and at the bottom of the list is "Shortcut Key". If you set up a shortcut for
your styles in some reasonably mnemonic way, it doesn't take long to learn.
OK, maybe you'd need a crib sheet for the first few days, -- put your list of
keystrokes in a Sticky and leave it open on the desktop until you have it
down.

Let your fingers do the work and forget about both the Style Palette and the
mouse!

DCB
 
J

John McGhie

Hi Elliott:

Word has gone off to strange places. Word 2005.1a would once have been
rather nice, but it is too late now. It would not have sufficient
'features' to be compatible with the Windows version for it to meet the
needs of a curmudgeonly Mac user in the corporate world. I'll probably
stick with v.X till some collaboration comes along that forces me to
look again at whatever I need to be compatible with the other side.
Something wonderful in Tiger/Longhorn interoperability perhaps?

One day I will write a thoughtful essay on why Word has gone off the
rails and send it to you guys quietly. I think I'd be abusing the
group's hospitality ranting incessantly here.

{Sigh...} Yes, I would very much like to see that essay. Sooner, rather
than later... Word 2006 is in design phase now, so we need to get in
soonish.

If it makes you feel better, I generated considerable blood-pressure on this
subject the last time I visited Mac BU. The poor souls there had to put up
with this Angry Ant from Australia swollen to twice his normal size and
apoplexic with rage in their nice corridors.

Sadly, they were unable to extract enough bucks out of Steve Ballmer to do
what we want this time around.

I, like you, work in the mega-document professional workspace. For me, Mac
Word 2004 is a huge improvement on Mac Word X, but it's still not where I
need it to be for professional use.

The problem is not "just" money. As you correctly surmise, there are a lot
of tectonic plates shifting around in Microsoft right at the moment with the
incipient arrival of Longhorn. In Office 2003 we have a full implementation
of XML. And VBA is going away "real soon now" (just as soon as Microsoft
can persuade the Fortune 500 to let go of it...).

What I was saying at Mac BU (and have been saying for some time on the PC
Office side as well) is that it's time to split the Microsoft Office
product. We desperately need two versions: one that is straightforward
enough to enable home users to "walk up and use" it, and an Office Pro
product with all the bells and whistles for those of us who have to use the
thing in anger.

I work with very large corporate documents: around the 2,500 to 5,000 page
mark. For these I specify Microsoft Word 2003 -- it's the only product out
there that will both enable me to achieve the required productivity mark and
keep going with that kind of load. FrameMaker is another possible contender
in that it will at least keep going with very large documents. But its
automation is non-existent, and its ability to import normal corporate files
is very shaky. I haven't tried InDesign yet, keep threatening myself that
"it's time..." However, it's actually quite rare for me to want to "print"
my documents these days. Documents that size are normally shipped in some
electronic format, and for that, Word with its rich automation is the best
weapon there is.

As a stop-gap, I wonder if we could persuade Product Marketing to include a
copy of Office 2003 along with Windows XP and VPC in Mac Office Pro? That's
how I survive at work with this Mac laptop :) Yeah, it's only an iBook,
but if you throw enough memory into it, VPC 7/Word 2003 works well enough to
get you out of trouble.

I tend to run Word 2003 almost entirely for its VBA editor: write the macros
over there then use them in Word 2004 :)

But I ramble...

Happy New Year to You Too

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Consultant Technical Writer
Sydney, Australia +61 4 1209 1410
 
P

Phillip M. Jones, CE.T.

John said:
Hi Elliott:




{Sigh...} Yes, I would very much like to see that essay. Sooner, rather
than later... Word 2006 is in design phase now, so we need to get in
soonish.

If it makes you feel better, I generated considerable blood-pressure on this
subject the last time I visited Mac BU. The poor souls there had to put up
with this Angry Ant from Australia swollen to twice his normal size and
apoplexic with rage in their nice corridors.

Sadly, they were unable to extract enough bucks out of Steve Ballmer to do
what we want this time around.

I, like you, work in the mega-document professional workspace. For me, Mac
Word 2004 is a huge improvement on Mac Word X, but it's still not where I
need it to be for professional use.

The problem is not "just" money. As you correctly surmise, there are a lot
of tectonic plates shifting around in Microsoft right at the moment with the
incipient arrival of Longhorn. In Office 2003 we have a full implementation
of XML. And VBA is going away "real soon now" (just as soon as Microsoft
can persuade the Fortune 500 to let go of it...).

What I was saying at Mac BU (and have been saying for some time on the PC
Office side as well) is that it's time to split the Microsoft Office
product. We desperately need two versions: one that is straightforward
enough to enable home users to "walk up and use" it, and an Office Pro
product with all the bells and whistles for those of us who have to use the
thing in anger.

I work with very large corporate documents: around the 2,500 to 5,000 page
mark. For these I specify Microsoft Word 2003 -- it's the only product out
there that will both enable me to achieve the required productivity mark and
keep going with that kind of load. FrameMaker is another possible contender
in that it will at least keep going with very large documents. But its
automation is non-existent, and its ability to import normal corporate files
is very shaky. I haven't tried InDesign yet, keep threatening myself that
"it's time..." However, it's actually quite rare for me to want to "print"
my documents these days. Documents that size are normally shipped in some
electronic format, and for that, Word with its rich automation is the best
weapon there is.

As a stop-gap, I wonder if we could persuade Product Marketing to include a
copy of Office 2003 along with Windows XP and VPC in Mac Office Pro? That's
how I survive at work with this Mac laptop :) Yeah, it's only an iBook,
but if you throw enough memory into it, VPC 7/Word 2003 works well enough to
get you out of trouble.

I tend to run Word 2003 almost entirely for its VBA editor: write the macros
over there then use them in Word 2004 :)

But I ramble...

Happy New Year to You Too

Disagree with you vehemently on the need for a pro version.

I've been apoletic with Adobe for creating a Standard and Pro Version of
Acrobat.

In Order to get forms creation you are 'required" to by the pro version
at $150-200 more than Standard just to get the ability to creat forms.

Some of the unnecessay junk I have to put up with is some Pre-Press
Features I will never use.

When I bought word 6.0.1a I found I could actually do more with it than
PageMaker.

Now your recommending creating a dumbed down version much like
Appleworks or MicroSoft Works.

What will happen is, if they take you seriously, that in order to get
features I need I'll have to buy the Pro Version and pay $800.00 for it.

You didn't do me any favors. Software cost too &*$#! much as it is. IT
tough enough just to keep up with the hardware. I have to use a machine
for at least 7 years or more before I consider upgrading as it is.

OF course I could go to the "Darkside" and pickup an excellent Machine
for about a month's worth of my Social Security or less.

IF they take up your suggestion of creating two forks you'll be on my
"S" list forever. :-<

--
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616 Liberty Street |Who's Who. PHONE:276-632-5045, FAX:276-632-0868
Martinsville Va 24112-1809 |[email protected], ICQ11269732, AIM pjonescet
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If it's "fixed", don't "break it"!

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D

DCBerk

Hi John & Elliot et al

Not sure how the palette discussion got off on all this, but since I posted a
trivial response earlier, I came back to check on you.

As to Light and Pro versions of software, I think there will be more dongles
in your future :) As you probably know, a dongle gives you a license to
parts of a program -- you want more, add another key. Used for high end
programs, it means you can acquire the use of only the parts you need and
add more in the future.

I also think on-line access to software will replace software downloads as
soon as serious internet speed is more common. No need to BUY software
when you can rent/lease access to just those parts you need, and only when
you need them.

I have Adobe CS. Came in a package; got a good price. I'm an amateur at
Photoshop, and would be happy to have a subscription to access the
program on line and use it only when I want to and only as much as I have
use for.

John: I like InDesign. I was never a power user in FM, but was dismayed they
dropped the Mac version. However, I have ID and find it great to work in.
Really fluid and intuitive. But it is really a layout program, not a word
processor. Those are big mss you deal with [Whew! beaucoup pages!] and
maybe it could handle it, but only if you split it up into linked "books" [not a
bad idea anyway]

Problem is, it won't deal with the footnotes/cross-references, etc., like FM
could. Haven't used InCopy much -- it is a baby compared to Word, however
it does make for a nice seamless connection with ID and is set up for work
groups to share material.

As to fixing Word: Is it possible? It is so bloated, how can they fix it without
a clean sweep or serious pruning? As it is now, we keep using less and less
of it to avoid the problems.

I hope you scared them with your Aussie apopleptic fit! I don't think it is
money that is their problem, really; I think it is mindset.
DC
 
J

John McGhie

Hi Phillip:

{Ooops...} You're too big for me to get on your S list :)

What I was actually talking about with Microsoft is not a "dumbing down" per
se. It's a simplification of the user interface.

What I am recommending is something very close to what we have in Mac Word
2004 now. This thing is more than enough for home users: they simply don't
need the extras you find in the Enterprise Edition of Office 2003. They
can't even begin to use them: XSLT Transforms are the province of
degree-qualified IT professionals. You won't find too many people trying to
add one of those to their school project :)

You can't actually "dumb down" Word -- it would cost you more to do that
than it would to leave it alone. All you do is move the complex and
technically demanding functions down in the user interface. The product
still has the features, but they're not cluttering up the user interface and
terrifying end users. You leave the highly-technical add-ons such as Xdocs
and InfoPath out of the box (we don't have them on the Mac, and as far as I
can tell, nobody has missed them yet (except me!).

Next time you walk past one of those cheap PCs bought in the past year or
so, have a look at Microsoft Works: this is a fairly good example of what I
mean. http://www.microsoft.com/products/works/default.mspx

It looks, feels and drives a lot more easily than Word. But under the hood
thumps the "V-8 on steroids heart" of Word 2002 :) If you want some
amusement, open a 2,500-page manual in Works. The disbelieving expression
on the face of the PC's owner will be worth it :)

Works is packaged two ways: if you buy the "Suite" package, you actually
have a full copy of Word in the box. You use Works for the Letters to Mom,
and fire up the big beastie when you want gee-whizz stuff like Index and
TOC.

So, really what I am suggesting is that we produce two user interfaces for
Word, one is labelled "Standard" and the other "Enterprise Developer". You
can actually do this yourself in Word (and I do, for my Corporate clients).
In my case, I am removing from the toolbar the widgets we would prefer they
do NOT use, such as Format Painter and Bullets and Numbering.

The commands are still in the product, and they can put them back if they
want to. But if they do, they get to explain to their boss how come they
corrupted their official document and caused me to spend a day of chargeable
time de-lousing it for them!!

The real driver for my suggestion is my conviction that people are failing
to learn to use Word because it is frighteningly complex the first time you
hit it. People are turning to other products, that eventually will fall
short of their requirements when their proficiency increases, simply because
the complexity of Word scares them off :) From an MVP point of view, I end
up in here struggling to support users who get themselves into trouble by
attempting stuff they really should leave to a professional. It's what I
call the Jumbo Jet argument. Should Boeing stop making the 747 because it
is "too complicated", or would you rather hire a professional pilot to fly
you? Just because Microsoft Word "can" exceed the speed of sound does not
mean it "should", and unless the user is very highly trained and skilled,
the results when the page count rises above 2,000 are likely to be both
expensive and messy. Much like a 747 flown by me...

If you think about it, you turned away from MS-DOS because you hated the
complexity. And you will never go back, because you think Windows is still
like that. I know damned well that your threat to cross over to the Dark
Side is just that -- you have no intention of actually going there :)

Take care

Disagree with you vehemently on the need for a pro version.

I've been apoletic with Adobe for creating a Standard and Pro Version of
Acrobat.

In Order to get forms creation you are 'required" to by the pro version
at $150-200 more than Standard just to get the ability to creat forms.

Some of the unnecessay junk I have to put up with is some Pre-Press
Features I will never use.

When I bought word 6.0.1a I found I could actually do more with it than
PageMaker.

Now your recommending creating a dumbed down version much like
Appleworks or MicroSoft Works.

What will happen is, if they take you seriously, that in order to get
features I need I'll have to buy the Pro Version and pay $800.00 for it.

You didn't do me any favors. Software cost too &*$#! much as it is. IT
tough enough just to keep up with the hardware. I have to use a machine
for at least 7 years or more before I consider upgrading as it is.

OF course I could go to the "Darkside" and pickup an excellent Machine
for about a month's worth of my Social Security or less.

IF they take up your suggestion of creating two forks you'll be on my
"S" list forever. :-<

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Consultant Technical Writer
Sydney, Australia +61 4 1209 1410
 
J

John McGhie

Err Gidday...

Not sure how the palette discussion got off on all this,

Yeah. Well I am sure someone will be along to spank us soon: I am relying
on the fact that the Netiquette Police are on holidays...

Actually, discussions such as this are extremely useful to all of us. This
time of year, when group traffic is really low, is a great time to have
them. If you think Microsoft staff are not reading this, think again: they
probably won't "respond" to this discussion, but I can assure you they will
read it, and add it to the "what do we do next with Word" pile they are
continuously compiling.
As to Light and Pro versions of software, I think there will be more dongles
in your future :)

Certainly something like that. Dongles are not popular because they cost
hardware ports that are at a bit of a premium in this wired world. But
Digital Rights Management can do the same thing.
I also think on-line access to software will replace software downloads as
soon as serious internet speed is more common. No need to BUY software
when you can rent/lease access to just those parts you need, and only when
you need them.

I thought that too, and I am convinced that it's an idea whose time has yet
to come. Corel tried it and backed away from it. Microsoft tried it with
Office on the PC, and backed away from it. In business continuity planning,
it's hard to convince the board of directors to bet the company's future on
a software solution that resides at the other end of a piece of wire someone
else owns.

For home users, I agree it would be great. However, while the Telco's dole
out bandwidth with an eye-dropper and have the cheek to call 1.5 MBps
"broadband" there's still not enough width in the average internet
connection to do this. You really need a sustained 10 Mbps to "run from
server" acceptably. But more than that, you need a very low ping time and
an average server response time less than one second. It's the last one
that really hurts the idea. It's easy enough to produce a server that can
sustain very high bandwidth, but very expensive to make one that will
maintain a 100 ms response time with more than a handful of users connected.
John: I like InDesign. But it is really a layout program, not a word
processor. Those are big mss you deal with [Whew! beaucoup pages!] and
maybe it could handle it, but only if you split it up into linked "books" [not
a bad idea anyway]

Absolutely. In the latest effort I used around 400 individual files, right
up to the final production process. This enabled 100-odd different
contributors to work on the content right up to press day. I used Word
macros to automatically assemble the final document.
As to fixing Word: Is it possible?

Oh, sure. It's a lot closer than you think. Word is about 38 MB in memory:
that's only half the size of the OS kernel. I think a lot of people get
side-tracked by the size of the installed files. Well, a lot of that is
stuff like clip-art and fonts that are in the box only to make people think
they're getting value for money. And a large part of the memory footprint
is the GUI. Take that away and Word would probably load and run happily in
a couple of megs.
It is so bloated, how can they fix it without
a clean sweep or serious pruning?

Well... How about you produce a list of the features they could leave OUT?
What's the bet you wouldn't get further than 10 items down the list before
you and I came to blows over some "essential" widget or other. And that's
the problem: no two users can ever agree on what to leave out. And there's
300 million users...

For example, let's delete the WYSIWYG functions! Who the hell cares what
it's going to look like, if you want to know, print the sucker!! It's only
a few years ago that all professional publishing was done with non-WYSIWYG
applications :) If you want some amusement, load a copy of Word 6 for DOS
on a 3 GHz Pentium someday -- the blinding speed of the product is
breathtaking. A bitch to use, but man is it faaast...
I hope you scared them with your Aussie apopleptic fit! I don't think it is
money that is their problem, really; I think it is mindset.

It is mindset, I agree. And I don't believe the mindset we're talking about
is Microsoft's. If you asked them, they would stare blankly and say "But we
only ever make what you users tell us you want??"

And that's the problem :) They keep giving us what we ask for. Microsoft
Word is pretty much designed entirely for people who have so-far failed to
learn how to use ANY word-processor successfully!

Which is one reason I keep asking them to produce a user interface designed
expressly for professionals who do know what they want and what they need.
Such a user interface would not be popular with home users, but then a jumbo
jet cockpit would look a bit challenging to the average car driver.

Cheers

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Consultant Technical Writer
Sydney, Australia +61 4 1209 1410
 
G

Guest

In business continuity planning, it's hard to convince the board of
directors to bet the company's future on a software solution that resides at
the other end of a piece of wire someone else owns.

Isn't that what takes place when any business arranges for someone to host
their Web site? When any software business arranges with some other online
business to handle payments and orders [Kagi, or whatever]?

there's still not enough width in the average internet
connection to do this.

Yes, but the hoses are getting bigger all the time, and more people are
getting connected at higher speeds. Plus, isn't it possible for software
functions to reside in a cache while you are working on it, and disappear
when you log off? Then bandwidth wouldn't matter because you would be
accessing the server only intermittantly.
Well... How about you produce a list of the features they could leave OUT?
What's the bet you wouldn't get further than 10 items down the list before
you and I came to blows over some "essential" widget or other. And that's
the problem: no two users can ever agree on what to leave out. And
there's 300 million users...

Well -- there's a discussion topic! Why don't you post it [so we can leave the
Formatting Palette behind :)] I'll give that some thought.

However, I think what I want most is not necessarily less function, but more
options to control when and how I use the functions. The thing that bugs
me is the program is too default driven -- too my way or the highway. I
want to be able to turn things off, and if I have something on, I want to be
able to say how it will work for me. [Numbering for instance? Sure, I've
found a workaround, but did it have to be so frustrating and time-
consuming to just turn turn the damn stuff off because it is so unstable? I
should have been able to command: no number please, or this kind of
number and no others, please. I'd even say please under those
circumstances instead of using all the vile epithets I flung at the mindless
thing on those days when it behaved the worst.]

I've never loaded a DOS program on a modern computer, but I do remember
working in DOS word processing programs -- I wrote a book using Borland's
Sprint on the first IBM PC. Now that really dates me!
Which is one reason I keep asking them to produce a user interface
designed expressly for professionals who do know what they want and what
they need.

I agree -- I want to be in the cockpit. Right now they've got a neither/nor --
the "user friendly" stuff for the newbies and the suits just causes problems
for those of us who do. [The sight of what happens to some of their Normal
templates is enough to give me fits.]

DCB
 
E

Elliott Roper

John McGhie said:
Hi Elliott:



{Sigh...} Yes, I would very much like to see that essay. Sooner, rather
than later... Word 2006 is in design phase now, so we need to get in
soonish.
righto. I'll do that in the next day or two.
I, like you, work in the mega-document professional workspace. For me, Mac
Word 2004 is a huge improvement on Mac Word X, but it's still not where I
need it to be for professional use.

The problem is not "just" money. As you correctly surmise, there are a lot
of tectonic plates shifting around in Microsoft right at the moment with the
incipient arrival of Longhorn. In Office 2003 we have a full implementation
of XML. And VBA is going away "real soon now" (just as soon as Microsoft
can persuade the Fortune 500 to let go of it...).
That is a good thing. Were they to publish the XML structures and
isolate the 'language' side of what they were trying to achieve with
VBA to a .NET muncher that operated separately. (Eek - that is starting
to sound lke CyberDog - maybe third time lucky!)
What I was saying at Mac BU (and have been saying for some time on the PC
Office side as well) is that it's time to split the Microsoft Office
product. We desperately need two versions: one that is straightforward
enough to enable home users to "walk up and use" it, and an Office Pro
product with all the bells and whistles for those of us who have to use the
thing in anger.
I like your idea of two faces for the same product in your reply to
Philip. Final Cut Pro does this - one interface for a full on editor
and another for the poor monkey on autopilot logging shots.

I bet there are hundreds of users who cannot be bothered with farting
about inside all those toolbars, fettling away till it is just as they
need it. I'm a degenerate case. If I'm gonna fettle, I'll fettle till
the styles and keystrokes don't need no steenkin' toolbars. Having done
that for a while, I ask myself why am I not using TeX and emacs.

Word has presented inexperienced users with far too many choices, many
of which will either stop them getting started, or even worse, embark
them on a lifetime of bad habits.
These are the user classes who could use a tailored interface.
'home user and parish newsletter'
'corporate drone'
'technical author'
'collaboration player'
'publisher and standards setter'

Templates are a good try, but no cigar. (Clive's templates in Bend Word
to Your Will show how close you can get if you can endure toolbars all
over your screens) His toolbars are effectively trying to create a
manageable interface to too rich a pudding.

The home parish newsletter people are the only class who need ever see
those drawing tools, like remove red-eye and all its cousins and uncles
and aunts. Nobody else in their right mind would sign off such
mickey-mouse graphics.

Corporate drones need styles shoved at them. A publisher and
standards-setter should make the templates that any well run
organisation should have, and the drones would get electrocuted every
time they clicked on a font button.

Technical authors will be a hard bunch to please. Their publisher
should set standards they should follow. There should be far better
tools for numbering and typography (and another long litany of things
I'll get to you off-list). There has to be far better support for
linking to and pasting proper graphics objects and table tools like
Excel. I'd like to see some open standards for XML structures, as well
as SVG or something else open-standard for vector drawings.

Collaboration should be a Word strength. But it isn't. Track changes is
off the rails. We need a full-on edit history and check-out check-in on
every document and sub-document. Oh dear, I mentioned sub-document. Not
a strength is it?

Publisher and standards-setter is the interface that should drive the
others in an organisation. That way, MS does not have to hide all the
stupendous flexibility built into the product. Instead, if there were
an interface that could declare subsets for drones, then each
organisation could generate a document and support structure that sat
nicely with their management style.

I work with very large corporate documents: around the 2,500 to 5,000 page
mark. For these I specify Microsoft Word 2003 -- it's the only product out
there that will both enable me to achieve the required productivity mark and
keep going with that kind of load. FrameMaker is another possible contender
in that it will at least keep going with very large documents. But its
automation is non-existent, and its ability to import normal corporate files
is very shaky. I haven't tried InDesign yet, keep threatening myself that
"it's time..." However, it's actually quite rare for me to want to "print"
my documents these days. Documents that size are normally shipped in some
electronic format, and for that, Word with its rich automation is the best
weapon there is.
I'll come round to agreeing with you on that. FrameMaker had some good
ideas, some of which re-appear in InDesgn. InDesign's strength is in
placing text and Illustrations properly. (ok, as well as doing fonts
and typography a million times better than Word does). As for
'printing', this year it is PDF. I do hope that Adobe, Apple and MS can
work toether to perfect Word's print to PDF
As a stop-gap, I wonder if we could persuade Product Marketing to include a
copy of Office 2003 along with Windows XP and VPC in Mac Office Pro? That's
how I survive at work with this Mac laptop :) Yeah, it's only an iBook,
but if you throw enough memory into it, VPC 7/Word 2003 works well enough to
get you out of trouble.

I tend to run Word 2003 almost entirely for its VBA editor: write the macros
over there then use them in Word 2004 :)

That's not as silly as it sounds at first. It is a bit like my
standards-setter interface - as long as you can live with VBA.
Sadly VBA and collaboration is broken. I'd want to see a far higher
standard of security before I'd share macro-enabled documents widely.
But I ramble...

Happy New Year to You Too

yeah, this will be my last rant till next year. ;-)
 
P

Phillip M. Jones, CE.T.

John said:
Hi Phillip:

{Ooops...} You're too big for me to get on your S list :)

What I was actually talking about with Microsoft is not a "dumbing down" per
se. It's a simplification of the user interface.

What I am recommending is something very close to what we have in Mac Word
2004 now. This thing is more than enough for home users: they simply don't
need the extras you find in the Enterprise Edition of Office 2003. They
can't even begin to use them: XSLT Transforms are the province of
degree-qualified IT professionals. You won't find too many people trying to
add one of those to their school project :)

IF your talking about features that would be strictly used in Enterprise
or Corporate IT. Maybe that, would Okay.
You can't actually "dumb down" Word -- it would cost you more to do that
than it would to leave it alone. All you do is move the complex and
technically demanding functions down in the user interface. The product
still has the features, but they're not cluttering up the user interface and
terrifying end users. You leave the highly-technical add-ons such as Xdocs
and InfoPath out of the box (we don't have them on the Mac, and as far as I
can tell, nobody has missed them yet (except me!).

I can't say to that, because I've never had the ability to see if I
could use it.
Next time you walk past one of those cheap PCs bought in the past year or
so, have a look at Microsoft Works: this is a fairly good example of what I
mean. http://www.microsoft.com/products/works/default.mspx

I had MicroSoft Works on Mac until the day it was discontinued. I have
it stuffed wit Stuffit Deluxe on my OS9 partition.
It looks, feels and drives a lot more easily than Word. But under the hood
thumps the "V-8 on steroids heart" of Word 2002 :) If you want some
amusement, open a 2,500-page manual in Works. The disbelieving expression
on the face of the PC's owner will be worth it :)

Works is packaged two ways: if you buy the "Suite" package, you actually
have a full copy of Word in the box. You use Works for the Letters to Mom,
and fire up the big beastie when you want gee-whizz stuff like Index and
TOC.

On Mac Microsoft Works was an almost Clone of AppleWorks it even had a
Section on Communications you could actually send email.
So, really what I am suggesting is that we produce two user interfaces for
Word, one is labelled "Standard" and the other "Enterprise Developer". You
can actually do this yourself in Word (and I do, for my Corporate clients).
In my case, I am removing from the toolbar the widgets we would prefer they
do NOT use, such as Format Painter and Bullets and Numbering.

I used bullets and numbering in retyping our ByLaws and working Rules
for Association I belong to. I'm Treasurer now (11-12 years) but for
about 6 years I as the Recording Secretary.
The commands are still in the product, and they can put them back if they
want to. But if they do, they get to explain to their boss how come they
corrupted their official document and caused me to spend a day of chargeable
time de-lousing it for them!!

The real driver for my suggestion is my conviction that people are failing
to learn to use Word because it is frighteningly complex the first time you
hit it. People are turning to other products, that eventually will fall
short of their requirements when their proficiency increases, simply because
the complexity of Word scares them off :) From an MVP point of view, I end
up in here struggling to support users who get themselves into trouble by
attempting stuff they really should leave to a professional. It's what I
call the Jumbo Jet argument. Should Boeing stop making the 747 because it
is "too complicated", or would you rather hire a professional pilot to fly
you? Just because Microsoft Word "can" exceed the speed of sound does not
mean it "should", and unless the user is very highly trained and skilled,
the results when the page count rises above 2,000 are likely to be both
expensive and messy. Much like a 747 flown by me...


Talk about frighteningly complex use Word 6.0.1.a and Excel 5.0.1.a.

Until I got word 2001 That is what used and I loved it. In fact I miss
the way its laid out and was easy for me to use. And with the exception
of printing envelopes which never worked right. Many of the same named
features actually worked better (and easier) in 6 than in 2004
especially creating TOC's and Indexes.

For those who have not seen either, If you open Word 6.0.1.a or Excel
5.0.1.a on Mac and the Equivalent version on PC and set the two machines
side by side. The Menu bars and Icons on the Menu bars are carbon copy
Identical. They only thing different between the two were key mappings
for commands if you want to use the keyboard. And Oh yes I bought my
first Extended keyboard with my SE/30.
If you think about it, you turned away from MS-DOS because you hated the
complexity. And you will never go back, because you think Windows is still
like that. I know damned well that your threat to cross over to the Dark
Side is just that -- you have no intention of actually going there :)

Take care

I'll reserve judgement for now. But if a decent version of Word ends up
costing $800 I'll know who's responsible. :-(


--
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616 Liberty Street |Who's Who. PHONE:276-632-5045, FAX:276-632-0868
Martinsville Va 24112-1809 |[email protected], ICQ11269732, AIM pjonescet
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If it's "fixed", don't "break it"!

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J

John McGhie

Hi Elliott:

{Giggle} It's just after midday in the UK, so Elliot will still be too hung
over to be here, so I can say what I like about him :))

That is a good thing. Were they to publish the XML structures and
isolate the 'language' side of what they were trying to achieve with
VBA to a .NET muncher that operated separately. (Eek - that is starting
to sound lke CyberDog - maybe third time lucky!)

They already did that. You want a copy?
Word has presented inexperienced users with far too many choices, many
of which will either stop them getting started, or even worse, embark
them on a lifetime of bad habits.
Yep!

These are the user classes who could use a tailored interface.
'home user and parish newsletter'
'corporate drone'
'technical author'
'collaboration player'
'publisher and standards setter'

Yep! (Although, we need to find some more "sales friendly" descriptions for
the categories :-0))
Templates are a good try, but no cigar. (Clive's templates in Bend Word
to Your Will show how close you can get if you can endure toolbars all
over your screens) His toolbars are effectively trying to create a
manageable interface to too rich a pudding.

Nope: Not even close. Not yet. Give him time: Clive hasn't really gotten
into VBA yet :)
The home parish newsletter people are the only class who need ever see
those drawing tools, like remove red-eye and all its cousins and uncles
and aunts. Nobody else in their right mind would sign off such
mickey-mouse graphics.

Except me :) I use them more and more in the corporate setting. That way,
I can guarantee that the application will be around to maintain them when I
leave :)
Corporate drones need styles shoved at them. A publisher and
standards-setter should make the templates that any well run
organisation should have, and the drones would get electrocuted every
time they clicked on a font button.

Too quick. How about "boiled in oil"?
Technical authors will be a hard bunch to please. Their publisher
should set standards they should follow. There should be far better
tools for numbering and typography (and another long litany of things
I'll get to you off-list).

Yup. Numbering needs a re-think. Typography? What's that? We never print
things any more, so who cares about typography? {G, d, & r r r r ...}
There has to be far better support for
linking to and pasting proper graphics objects and table tools like
Excel.

Buy a PC if that's important to you :)
I'd like to see some open standards for XML structures,

Kindly remember that the "X" in XML stands for "eXtensible". The "syntax"
is an ISO standard. The structures must be defined by the Document Type
Definition, just as they are with HTML and SGML.

In XML, it is more usual to use an XML Style Sheet, which incorporates both
the DTD and the Formatting Output Specification Instance.

For Word, there is a WordML DTD published by Microsoft, which many people
use for run-of-the-mill documents, because it's much easier than hiring a
specialist XML Programmer to create a DTD for you :)
as well
as SVG or something else open-standard for vector drawings.

Hmmm.... We're not doing so well there. Office 2003 supports SVG output
via Visio. Internet Explorer and Safari for Mac support the Adobe SVG plug
in that will display the result.

Given that I am constantly nagging for XML support in Office Mac, I am
"hoping" we get it next time.
Collaboration should be a Word strength. But it isn't. Track changes is
off the rails. We need a full-on edit history and check-out check-in on
every document and sub-document. Oh dear, I mentioned sub-document. Not
a strength is it?

Master Documents are indeed fixed in XML. Visual SourceSafe ships with
Office 2003 Enterprise and provides full transparent source control and
version management -- would anyone on the Mac want it?

SharePoint II provides sufficient source control and check-in, check-out for
most requirements. We would need some "enhancements" to Office Mac to
support it. But this is likely to be a lot more attainable than porting VSS
to the Mac :)
Publisher and standards-setter is the interface that should drive the
others in an organisation. That way, MS does not have to hide all the
stupendous flexibility built into the product. Instead, if there were
an interface that could declare subsets for drones, then each
organisation could generate a document and support structure that sat
nicely with their management style.

That's coming, I am almost sure of it. They are currently putting a lot of
work into the "Task Pane" in Office PC. We know it as the Formatting
Palette. One of the things we have been asking for is an interface to allow
us to completely customise the thing. In Office 2003, the stub is there:
you can customise things on and off the task pane. In Office 2004, the
whole concept was improved and refined in Word 2004. The Word 2004 task
pane can be customised, and the customisations will stick. Unfortunately,
we can't yet develop our own widgets and stick them on the Formatting
palette, but I think we're very nearly to where you want to be.
I'll come round to agreeing with you on that. FrameMaker had some good
ideas, some of which re-appear in InDesgn.

If the clowns had simply kept up with its development, FrameMaker would be
the killer app in the technical writing space. They had SGML. All they had
to do was add VBA to it and it would have gobbled Word's high-end market in
a flash. If Corel can add VBA to its products, I don't know why Adobe
thinks it can't add it to FrameMaker. Other than the fact that it would
have to pay for the licence...

Well, dot-Net is a much more open product, so Adobe has absolutely no excuse
for not adding C# and VB.Net to their products :)
InDesign's strength is in placing text and Illustrations properly.

Which I keep arguing is properly the function of a Publishing Program. I
really believe that Microsoft needs to redraw the line: Word has gone too
far into the publishing space. It ends up trying to do two things at once,
and not doing either of them well. If we said "take Word back to in-line
graphics only, with wrapping but no floating"" I don't think power users
would miss it much, because inline graphics are about all they use.

If they want floating layered graphics, use a publishing program that does
it properly: the document you are making probably "won't" contain 2,500
pages: it does not need Word's bulk text processing engine: it just needs
floating frames :)
(ok, as well as doing fonts
and typography a million times better than Word does).

Well, fonts is fonts is fonts. You want "kerning". Again, I think you
should be using a publishing package for that, because its only use in Word
is for producing ransom demands :)
As for 'printing', this year it is PDF. I do hope that Adobe, Apple and MS can
work toether to perfect Word's print to PDF

Yeah. I wouldn't hold your breath. That's a bit of a Mexican stand-off.
In Windows you can send a single job in multiple sections and Windows
postscript driver will join them into a single job stream for you. In Apple
you can't: each new stream becomes a new job. Apple is convinced that
they're doing it the right way and don't see why they should change to
emulate Windows. I could suggest that they seemed to find a way when faced
with getting OS X to connect properly to a Windows NTFS file server. Bloody
"politics" if you ask me...
That's not as silly as it sounds at first. It is a bit like my
standards-setter interface - as long as you can live with VBA.
Sadly VBA and collaboration is broken. I'd want to see a far higher
standard of security before I'd share macro-enabled documents widely.

Yeah. You and the whole industry. Dot-Net is an answer, but we don't have
it on the Mac. They have put a LOT of work into bringing us AppleScript in
this release. I SUSPECT that this is because they can flip a bit in the
compiler and bring us VB Dot-Net without too much of a fuss.

Regrettably, I don't hear many people clamouring for Dot-Net on the Mac.
Let's face it, it took five years for us to become resigned to it on the PC.
Then all of a sudden people discovered that VBA enabled any pimply youth to
wipe out the corporate database, and all of a sudden everyone thought
Dot-Net was a marvellous idea. Know I sense that corporations have finally
discovered that Java is not as easy or as cross-platform as it sounds (write
once, run anywhere has proved to really mean write once, test everywhere...)

I have this sad but growing suspicion that Sun has done to Java what IBM did
to the PC (let the best idea they ever had slip through their fingers...)

Cheers

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Consultant Technical Writer
Sydney, Australia +61 4 1209 1410
 
B

Beth Rosengard

HI John,

Well, power users might not miss it, but the rest of us probably would. I
produced a newsletter for about 7 years using Word and lots of floating
graphics.

Let's not forget that Microsoft and the MacBU view Office for the Mac as a
consumer product and they will continue to do so (justifiably) until/unless
Apple successfully markets it's computers to the corporate world. If that
happens, Microsoft will have every possible reason to make the changes that
you would like to see. Are you holding your breath :)?

--
***Please always reply to the newsgroup!***

Beth Rosengard
Mac MVP

Mac Word FAQ: <http://word.mvps.org/MacWordNew/index.htm>
Entourage Help Page: <http://www.entourage.mvps.org>
 

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