M
Milly Staples [MVP - Outlook]
First, have you tried uninstalling all of Office (make backups of your files
including the .pst file for Outlook) and run the Windows Installer Cleanup
Utility? Then try reinstalling only Office XP and see if it works.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Polyprod asked:
| "Polyprod" wrote:
|
|| I am running Office XP and recently installed outlook 2003.
|| I could no longer use [file] - [Send To] - [Email Recipient] to send
|| current documents as e-mail.
|| So I uninstalled outlook 2003 and re-installed Outlook XP hoping to
|| bring this facility back but it didn't work.
||
|| I just get the message
||
|| "Excel could not start the e-mail program.
|| "Check your network connection. Make sure Office is installed
|| correctly, your e-mail program is set up correctly, and you can
|| connect to your e-mail server."
||
|| Any ideas on how to get this feature working again?
||
|
|
| Thanks for responding Milly,
|
| I have just tried "Detect And Repair". It went through all the
| motions, asked for the disc, then completed.
| Unfortunately it still doesn't work.
|
| I have tried changing the default e-mail program to outlook express,
| restart computer, then tried sending a file using send-to from within
| Excel but it gave the same respanse :-
|
| "Excel could not start the e-mail program.
| "Check your network connection. Make sure Office is installed
| correctly, your e-mail program is set up correctly, and you can
| connect to your e-mail server."
|
| Changed the default prog back to "Microsoft Office Outlook" then
| restarted computer.
| No Luck, same response.
|
| Thanks a million for finding the time to respond.
|
| Any other thoughts?
including the .pst file for Outlook) and run the Windows Installer Cleanup
Utility? Then try reinstalling only Office XP and see if it works.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Polyprod asked:
| "Polyprod" wrote:
|
|| I am running Office XP and recently installed outlook 2003.
|| I could no longer use [file] - [Send To] - [Email Recipient] to send
|| current documents as e-mail.
|| So I uninstalled outlook 2003 and re-installed Outlook XP hoping to
|| bring this facility back but it didn't work.
||
|| I just get the message
||
|| "Excel could not start the e-mail program.
|| "Check your network connection. Make sure Office is installed
|| correctly, your e-mail program is set up correctly, and you can
|| connect to your e-mail server."
||
|| Any ideas on how to get this feature working again?
||
|
|
| Thanks for responding Milly,
|
| I have just tried "Detect And Repair". It went through all the
| motions, asked for the disc, then completed.
| Unfortunately it still doesn't work.
|
| I have tried changing the default e-mail program to outlook express,
| restart computer, then tried sending a file using send-to from within
| Excel but it gave the same respanse :-
|
| "Excel could not start the e-mail program.
| "Check your network connection. Make sure Office is installed
| correctly, your e-mail program is set up correctly, and you can
| connect to your e-mail server."
|
| Changed the default prog back to "Microsoft Office Outlook" then
| restarted computer.
| No Luck, same response.
|
| Thanks a million for finding the time to respond.
|
| Any other thoughts?