ENACL125 said:Milly, thanks for this, but, as noted in paragraph six of my original post, I
have already tried uninstalling both products and reinstalling the version
that I purchased.
Anyone have any other ideas, please?
Milly Staples said:Uninstall both products and install your purchased retail version.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, ENACL125 asked:
| When I took delivery of my PC a couple of months ago, it had a trial
| version of Office Standard Edition 2003 installed. I was not prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced functionality
| mode, so I installed Office Professional, which then worked fine for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality mode
| and it has occurred to me (having been to many websites this evening
| to work out why this has happened) that the Activation Wizard did not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help > Activate Product from the menu at the top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue box to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support site.
| They suggested removing a file called opa11.dat in C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, which can
| apparently sometimes prevent the activation wizard from working. I
| did this, and tried starting an office programme and doing Help >
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation helpline.
| They could not activate my software because I need an Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer and
| then reinstall the software. I tried this (and I also deleted the
| opa11.dat file after I'd reinstalled Office and before I started up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or when I
| did Help > Activate product in any of them.
|
| Does anyone have any ideas, please?
ENACL125 said:Milly, thanks for this, but, as noted in paragraph six of my original post, I
have already tried uninstalling both products and reinstalling the version
that I purchased.
Anyone have any other ideas, please?
Milly Staples said:Uninstall both products and install your purchased retail version.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, ENACL125 asked:
| When I took delivery of my PC a couple of months ago, it had a trial
| version of Office Standard Edition 2003 installed. I was not prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced functionality
| mode, so I installed Office Professional, which then worked fine for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality mode
| and it has occurred to me (having been to many websites this evening
| to work out why this has happened) that the Activation Wizard did not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help > Activate Product from the menu at the top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue box to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support site.
| They suggested removing a file called opa11.dat in C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, which can
| apparently sometimes prevent the activation wizard from working. I
| did this, and tried starting an office programme and doing Help >
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation helpline.
| They could not activate my software because I need an Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer and
| then reinstall the software. I tried this (and I also deleted the
| opa11.dat file after I'd reinstalled Office and before I started up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or when I
| did Help > Activate product in any of them.
|
| Does anyone have any ideas, please?
ENACL125 said:Milly, thanks for this, but, as noted in paragraph six of my original post, I
have already tried uninstalling both products and reinstalling the version
that I purchased.
Anyone have any other ideas, please?
Milly Staples said:Uninstall both products and install your purchased retail version.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, ENACL125 asked:
| When I took delivery of my PC a couple of months ago, it had a trial
| version of Office Standard Edition 2003 installed. I was not prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced functionality
| mode, so I installed Office Professional, which then worked fine for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality mode
| and it has occurred to me (having been to many websites this evening
| to work out why this has happened) that the Activation Wizard did not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help > Activate Product from the menu at the top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue box to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support site.
| They suggested removing a file called opa11.dat in C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, which can
| apparently sometimes prevent the activation wizard from working. I
| did this, and tried starting an office programme and doing Help >
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation helpline.
| They could not activate my software because I need an Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer and
| then reinstall the software. I tried this (and I also deleted the
| opa11.dat file after I'd reinstalled Office and before I started up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or when I
| did Help > Activate product in any of them.
|
| Does anyone have any ideas, please?
ENACL125 said:Milly, thanks for this, but, as noted in paragraph six of my original post, I
have already tried uninstalling both products and reinstalling the version
that I purchased.
Anyone have any other ideas, please?
Milly Staples said:Uninstall both products and install your purchased retail version.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, ENACL125 asked:
| When I took delivery of my PC a couple of months ago, it had a trial
| version of Office Standard Edition 2003 installed. I was not prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced functionality
| mode, so I installed Office Professional, which then worked fine for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality mode
| and it has occurred to me (having been to many websites this evening
| to work out why this has happened) that the Activation Wizard did not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help > Activate Product from the menu at the top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue box to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support site.
| They suggested removing a file called opa11.dat in C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, which can
| apparently sometimes prevent the activation wizard from working. I
| did this, and tried starting an office programme and doing Help >
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation helpline.
| They could not activate my software because I need an Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer and
| then reinstall the software. I tried this (and I also deleted the
| opa11.dat file after I'd reinstalled Office and before I started up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or when I
| did Help > Activate product in any of them.
|
| Does anyone have any ideas, please?
ENACL125 said:Milly, thanks for this, but, as noted in paragraph six of my original post, I
have already tried uninstalling both products and reinstalling the version
that I purchased.
Anyone have any other ideas, please?
Milly Staples said:Uninstall both products and install your purchased retail version.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, ENACL125 asked:
| When I took delivery of my PC a couple of months ago, it had a trial
| version of Office Standard Edition 2003 installed. I was not prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced functionality
| mode, so I installed Office Professional, which then worked fine for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality mode
| and it has occurred to me (having been to many websites this evening
| to work out why this has happened) that the Activation Wizard did not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help > Activate Product from the menu at the top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue box to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support site.
| They suggested removing a file called opa11.dat in C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, which can
| apparently sometimes prevent the activation wizard from working. I
| did this, and tried starting an office programme and doing Help >
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation helpline.
| They could not activate my software because I need an Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer and
| then reinstall the software. I tried this (and I also deleted the
| opa11.dat file after I'd reinstalled Office and before I started up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or when I
| did Help > Activate product in any of them.
|
| Does anyone have any ideas, please?
ENACL125 said:Milly, thanks for this, but, as noted in paragraph six of my original post, I
have already tried uninstalling both products and reinstalling the version
that I purchased.
Anyone have any other ideas, please?
Milly Staples said:Uninstall both products and install your purchased retail version.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, ENACL125 asked:
| When I took delivery of my PC a couple of months ago, it had a trial
| version of Office Standard Edition 2003 installed. I was not prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced functionality
| mode, so I installed Office Professional, which then worked fine for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality mode
| and it has occurred to me (having been to many websites this evening
| to work out why this has happened) that the Activation Wizard did not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help > Activate Product from the menu at the top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue box to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support site.
| They suggested removing a file called opa11.dat in C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, which can
| apparently sometimes prevent the activation wizard from working. I
| did this, and tried starting an office programme and doing Help >
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation helpline.
| They could not activate my software because I need an Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer and
| then reinstall the software. I tried this (and I also deleted the
| opa11.dat file after I'd reinstalled Office and before I started up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or when I
| did Help > Activate product in any of them.
|
| Does anyone have any ideas, please?
ENACL125 said:Milly, thanks for this, but, as noted in paragraph six of my original post, I
have already tried uninstalling both products and reinstalling the version
that I purchased.
Anyone have any other ideas, please?
Milly Staples said:Uninstall both products and install your purchased retail version.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, ENACL125 asked:
| When I took delivery of my PC a couple of months ago, it had a trial
| version of Office Standard Edition 2003 installed. I was not prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced functionality
| mode, so I installed Office Professional, which then worked fine for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality mode
| and it has occurred to me (having been to many websites this evening
| to work out why this has happened) that the Activation Wizard did not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help > Activate Product from the menu at the top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue box to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support site.
| They suggested removing a file called opa11.dat in C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, which can
| apparently sometimes prevent the activation wizard from working. I
| did this, and tried starting an office programme and doing Help >
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation helpline.
| They could not activate my software because I need an Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer and
| then reinstall the software. I tried this (and I also deleted the
| opa11.dat file after I'd reinstalled Office and before I started up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or when I
| did Help > Activate product in any of them.
|
| Does anyone have any ideas, please?
ENACL125 said:Milly, thanks for this, but, as noted in paragraph six of my original post, I
have already tried uninstalling both products and reinstalling the version
that I purchased.
Anyone have any other ideas, please?
Milly Staples said:Uninstall both products and install your purchased retail version.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, ENACL125 asked:
| When I took delivery of my PC a couple of months ago, it had a trial
| version of Office Standard Edition 2003 installed. I was not prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced functionality
| mode, so I installed Office Professional, which then worked fine for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality mode
| and it has occurred to me (having been to many websites this evening
| to work out why this has happened) that the Activation Wizard did not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help > Activate Product from the menu at the top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue box to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support site.
| They suggested removing a file called opa11.dat in C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, which can
| apparently sometimes prevent the activation wizard from working. I
| did this, and tried starting an office programme and doing Help >
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation helpline.
| They could not activate my software because I need an Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer and
| then reinstall the software. I tried this (and I also deleted the
| opa11.dat file after I'd reinstalled Office and before I started up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or when I
| did Help > Activate product in any of them.
|
| Does anyone have any ideas, please?
Peter Foldes said:Is your Office 2003 Professional a Retail version or an Update version
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
ENACL125 said:Milly, thanks for this, but, as noted in paragraph six of my original post, I
have already tried uninstalling both products and reinstalling the version
that I purchased.
Anyone have any other ideas, please?
Milly Staples said:Uninstall both products and install your purchased retail version.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, ENACL125 asked:
| When I took delivery of my PC a couple of months ago, it had a trial
| version of Office Standard Edition 2003 installed. I was not prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced functionality
| mode, so I installed Office Professional, which then worked fine for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality mode
| and it has occurred to me (having been to many websites this evening
| to work out why this has happened) that the Activation Wizard did not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help > Activate Product from the menu at the top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue box to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support site.
| They suggested removing a file called opa11.dat in C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, which can
| apparently sometimes prevent the activation wizard from working. I
| did this, and tried starting an office programme and doing Help >
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation helpline.
| They could not activate my software because I need an Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer and
| then reinstall the software. I tried this (and I also deleted the
| opa11.dat file after I'd reinstalled Office and before I started up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or when I
| did Help > Activate product in any of them.
|
| Does anyone have any ideas, please?
Peter Foldes said:Is your Office 2003 Professional a Retail version or an Update version
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
ENACL125 said:Milly, thanks for this, but, as noted in paragraph six of my original post, I
have already tried uninstalling both products and reinstalling the version
that I purchased.
Anyone have any other ideas, please?
Milly Staples said:Uninstall both products and install your purchased retail version.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, ENACL125 asked:
| When I took delivery of my PC a couple of months ago, it had a trial
| version of Office Standard Edition 2003 installed. I was not prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced functionality
| mode, so I installed Office Professional, which then worked fine for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality mode
| and it has occurred to me (having been to many websites this evening
| to work out why this has happened) that the Activation Wizard did not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help > Activate Product from the menu at the top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue box to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support site.
| They suggested removing a file called opa11.dat in C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, which can
| apparently sometimes prevent the activation wizard from working. I
| did this, and tried starting an office programme and doing Help >
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation helpline.
| They could not activate my software because I need an Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer and
| then reinstall the software. I tried this (and I also deleted the
| opa11.dat file after I'd reinstalled Office and before I started up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or when I
| did Help > Activate product in any of them.
|
| Does anyone have any ideas, please?
Peter Foldes said:Is your Office 2003 Professional a Retail version or an Update version
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
ENACL125 said:Milly, thanks for this, but, as noted in paragraph six of my original post, I
have already tried uninstalling both products and reinstalling the version
that I purchased.
Anyone have any other ideas, please?
Milly Staples said:Uninstall both products and install your purchased retail version.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, ENACL125 asked:
| When I took delivery of my PC a couple of months ago, it had a trial
| version of Office Standard Edition 2003 installed. I was not prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced functionality
| mode, so I installed Office Professional, which then worked fine for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality mode
| and it has occurred to me (having been to many websites this evening
| to work out why this has happened) that the Activation Wizard did not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help > Activate Product from the menu at the top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue box to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support site.
| They suggested removing a file called opa11.dat in C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, which can
| apparently sometimes prevent the activation wizard from working. I
| did this, and tried starting an office programme and doing Help >
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation helpline.
| They could not activate my software because I need an Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer and
| then reinstall the software. I tried this (and I also deleted the
| opa11.dat file after I'd reinstalled Office and before I started up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or when I
| did Help > Activate product in any of them.
|
| Does anyone have any ideas, please?
Peter Foldes said:Is your Office 2003 Professional a Retail version or an Update version
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
ENACL125 said:Milly, thanks for this, but, as noted in paragraph six of my original post, I
have already tried uninstalling both products and reinstalling the version
that I purchased.
Anyone have any other ideas, please?
Milly Staples said:Uninstall both products and install your purchased retail version.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, ENACL125 asked:
| When I took delivery of my PC a couple of months ago, it had a trial
| version of Office Standard Edition 2003 installed. I was not prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced functionality
| mode, so I installed Office Professional, which then worked fine for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality mode
| and it has occurred to me (having been to many websites this evening
| to work out why this has happened) that the Activation Wizard did not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help > Activate Product from the menu at the top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue box to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support site.
| They suggested removing a file called opa11.dat in C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, which can
| apparently sometimes prevent the activation wizard from working. I
| did this, and tried starting an office programme and doing Help >
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation helpline.
| They could not activate my software because I need an Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer and
| then reinstall the software. I tried this (and I also deleted the
| opa11.dat file after I'd reinstalled Office and before I started up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or when I
| did Help > Activate product in any of them.
|
| Does anyone have any ideas, please?
Peter Foldes said:Is your Office 2003 Professional a Retail version or an Update version
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
ENACL125 said:Milly, thanks for this, but, as noted in paragraph six of my original post, I
have already tried uninstalling both products and reinstalling the version
that I purchased.
Anyone have any other ideas, please?
Milly Staples said:Uninstall both products and install your purchased retail version.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, ENACL125 asked:
| When I took delivery of my PC a couple of months ago, it had a trial
| version of Office Standard Edition 2003 installed. I was not prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced functionality
| mode, so I installed Office Professional, which then worked fine for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality mode
| and it has occurred to me (having been to many websites this evening
| to work out why this has happened) that the Activation Wizard did not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help > Activate Product from the menu at the top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue box to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support site.
| They suggested removing a file called opa11.dat in C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, which can
| apparently sometimes prevent the activation wizard from working. I
| did this, and tried starting an office programme and doing Help >
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation helpline.
| They could not activate my software because I need an Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer and
| then reinstall the software. I tried this (and I also deleted the
| opa11.dat file after I'd reinstalled Office and before I started up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or when I
| did Help > Activate product in any of them.
|
| Does anyone have any ideas, please?
Peter Foldes said:Is your Office 2003 Professional a Retail version or an Update version
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
ENACL125 said:Milly, thanks for this, but, as noted in paragraph six of my original post, I
have already tried uninstalling both products and reinstalling the version
that I purchased.
Anyone have any other ideas, please?
Milly Staples said:Uninstall both products and install your purchased retail version.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, ENACL125 asked:
| When I took delivery of my PC a couple of months ago, it had a trial
| version of Office Standard Edition 2003 installed. I was not prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced functionality
| mode, so I installed Office Professional, which then worked fine for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality mode
| and it has occurred to me (having been to many websites this evening
| to work out why this has happened) that the Activation Wizard did not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help > Activate Product from the menu at the top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue box to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support site.
| They suggested removing a file called opa11.dat in C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, which can
| apparently sometimes prevent the activation wizard from working. I
| did this, and tried starting an office programme and doing Help >
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation helpline.
| They could not activate my software because I need an Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer and
| then reinstall the software. I tried this (and I also deleted the
| opa11.dat file after I'd reinstalled Office and before I started up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or when I
| did Help > Activate product in any of them.
|
| Does anyone have any ideas, please?
Peter Foldes said:Is your Office 2003 Professional a Retail version or an Update version
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
ENACL125 said:Milly, thanks for this, but, as noted in paragraph six of my original post, I
have already tried uninstalling both products and reinstalling the version
that I purchased.
Anyone have any other ideas, please?
Milly Staples said:Uninstall both products and install your purchased retail version.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, ENACL125 asked:
| When I took delivery of my PC a couple of months ago, it had a trial
| version of Office Standard Edition 2003 installed. I was not prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced functionality
| mode, so I installed Office Professional, which then worked fine for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality mode
| and it has occurred to me (having been to many websites this evening
| to work out why this has happened) that the Activation Wizard did not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help > Activate Product from the menu at the top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue box to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support site.
| They suggested removing a file called opa11.dat in C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, which can
| apparently sometimes prevent the activation wizard from working. I
| did this, and tried starting an office programme and doing Help >
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation helpline.
| They could not activate my software because I need an Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer and
| then reinstall the software. I tried this (and I also deleted the
| opa11.dat file after I'd reinstalled Office and before I started up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or when I
| did Help > Activate product in any of them.
|
| Does anyone have any ideas, please?
Peter Foldes said:Is your Office 2003 Professional a Retail version or an Update version
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
ENACL125 said:Milly, thanks for this, but, as noted in paragraph six of my original post, I
have already tried uninstalling both products and reinstalling the version
that I purchased.
Anyone have any other ideas, please?
Milly Staples said:Uninstall both products and install your purchased retail version.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, ENACL125 asked:
| When I took delivery of my PC a couple of months ago, it had a trial
| version of Office Standard Edition 2003 installed. I was not prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced functionality
| mode, so I installed Office Professional, which then worked fine for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality mode
| and it has occurred to me (having been to many websites this evening
| to work out why this has happened) that the Activation Wizard did not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help > Activate Product from the menu at the top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue box to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support site.
| They suggested removing a file called opa11.dat in C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, which can
| apparently sometimes prevent the activation wizard from working. I
| did this, and tried starting an office programme and doing Help >
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation helpline.
| They could not activate my software because I need an Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer and
| then reinstall the software. I tried this (and I also deleted the
| opa11.dat file after I'd reinstalled Office and before I started up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or when I
| did Help > Activate product in any of them.
|
| Does anyone have any ideas, please?
Peter Foldes said:Is your Office 2003 Professional a Retail version or an Update version
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
ENACL125 said:Milly, thanks for this, but, as noted in paragraph six of my original post, I
have already tried uninstalling both products and reinstalling the version
that I purchased.
Anyone have any other ideas, please?
Milly Staples said:Uninstall both products and install your purchased retail version.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, ENACL125 asked:
| When I took delivery of my PC a couple of months ago, it had a trial
| version of Office Standard Edition 2003 installed. I was not prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced functionality
| mode, so I installed Office Professional, which then worked fine for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality mode
| and it has occurred to me (having been to many websites this evening
| to work out why this has happened) that the Activation Wizard did not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help > Activate Product from the menu at the top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue box to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support site.
| They suggested removing a file called opa11.dat in C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, which can
| apparently sometimes prevent the activation wizard from working. I
| did this, and tried starting an office programme and doing Help >
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation helpline.
| They could not activate my software because I need an Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer and
| then reinstall the software. I tried this (and I also deleted the
| opa11.dat file after I'd reinstalled Office and before I started up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or when I
| did Help > Activate product in any of them.
|
| Does anyone have any ideas, please?
Uninstall both products and install your purchased retail version.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, ENACL125 asked:
| When I took delivery of my PC a couple of months ago, it had a trial
| version of Office Standard Edition 2003 installed. I was not prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced functionality
| mode, so I installed Office Professional, which then worked fine for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality mode
| and it has occurred to me (having been to many websites this evening
| to work out why this has happened) that the Activation Wizard did not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help > Activate Product from the menu at the top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue box to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support site.
| They suggested removing a file called opa11.dat in C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, which can
| apparently sometimes prevent the activation wizard from working. I
| did this, and tried starting an office programme and doing Help >
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation helpline.
| They could not activate my software because I need an Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer and
| then reinstall the software. I tried this (and I also deleted the
| opa11.dat file after I'd reinstalled Office and before I started up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or when I
| did Help > Activate product in any of them.
|
| Does anyone have any ideas, please?
Uninstall both products and install your purchased retail version.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, ENACL125 asked:
| When I took delivery of my PC a couple of months ago, it had a trial
| version of Office Standard Edition 2003 installed. I was not prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced functionality
| mode, so I installed Office Professional, which then worked fine for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality mode
| and it has occurred to me (having been to many websites this evening
| to work out why this has happened) that the Activation Wizard did not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help > Activate Product from the menu at the top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue box to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support site.
| They suggested removing a file called opa11.dat in C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, which can
| apparently sometimes prevent the activation wizard from working. I
| did this, and tried starting an office programme and doing Help >
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation helpline.
| They could not activate my software because I need an Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer and
| then reinstall the software. I tried this (and I also deleted the
| opa11.dat file after I'd reinstalled Office and before I started up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or when I
| did Help > Activate product in any of them.
|
| Does anyone have any ideas, please?
Uninstall both products and install your purchased retail version.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, ENACL125 asked:
| When I took delivery of my PC a couple of months ago, it had a trial
| version of Office Standard Edition 2003 installed. I was not prompted
| to activate the software, so I just thought I would install the
| Office Professional Edition 2003 I had purchased with my computer
| when the trial version of Office Standard Edition ran out.
|
| After a few weeks, the trial version went into reduced functionality
| mode, so I installed Office Professional, which then worked fine for
| the last few weeks.
|
| Today, Office Professional has gone into reduced functionality mode
| and it has occurred to me (having been to many websites this evening
| to work out why this has happened) that the Activation Wizard did not
| appear when I installed Office Professional and has not appeared
| since.
|
| I have tried to do Help > Activate Product from the menu at the top
| of the screen in all of the office programmes (ie Outlook, Word,
| Excel, etc), but nothing happens. I do not even get a dialogue box to
| say that the product has already been activated, which I believe
| should happen if the product has been activated.
|
| I also tried something that I found on the Microsoft support site.
| They suggested removing a file called opa11.dat in C:\Documents and
| settings\All users\Application data\Microsoft\Office\Data, which can
| apparently sometimes prevent the activation wizard from working. I
| did this, and tried starting an office programme and doing Help >
| Activate product, but again nothing happened.
|
| I have also this evening uninstalled both Office Professional and
| Office Standard (which was still on the list of programmes in
| add/remove software), then reinstalled Office Professional. The
| Activation Wizard did not appear when I started any of the Office
| programmes, and all the programmes were still in reduced
| functionality mode.
|
| Finally this evening, I called the Microsoft activation helpline.
| They could not activate my software because I need an Identification
| ID apparently. But they did suggest that I uninstall office
| Professional again, defragment the drive, shut down the computer and
| then reinstall the software. I tried this (and I also deleted the
| opa11.dat file after I'd reinstalled Office and before I started up
| any office programmes), but the Activation Wizard still did not
| appear, either when I started any of the Office programmes, or when I
| did Help > Activate product in any of them.
|
| Does anyone have any ideas, please?
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